Thesis (Ph. D.)--University of Washington, 2006. / Vita. Includes bibliographical references (leaves 103-108).

Thesis (Ph.D.)--University of Alberta (Canada), 2001. / Adviser: W.D. Grover. Includes bibliographical references.

Thesis (M.Sc.)--York University, 2005. Graduate Programme in Computer Science. / Typescript. Includes bibliographical references (leaves 97-105). Also available on the Internet. MODE OF ACCESS via web browser by entering the following URL: http://gateway.proquest.com/openurl?url%5Fver=Z39.88-2004&res%5Fdat=xri:pqdiss &rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:MR11929

Thesis (Ph. D.)--Washington State University, August 2007. / Includes bibliographical references (p. 103-105).

Thesis (M.S.)--Washington State University, May 2007. / Includes bibliographical references (p. 39-42).

Thesis (Ph. D.)--State University of New York at Binghamton, Department of Computer Science, 2007. / Includes bibliographical references (leaves 197-211).

Thesis (M.S.)--Virginia Polytechnic Institute and State University, 1994. / Vita. Abstract. Includes bibliographical references (leaves 83-89). Also available via the Internet.

Orientador: Paulo Licio de Geus / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Computação / Made available in DSpace on 2018-08-15T04:22:31Z (GMT). No. of bitstreams: 1 Melo_RobsonGomesde_M.pdf: 8729134 bytes, checksum: 194aa4f5e9c1155fb62bd50a8151000c (MD5) Previous issue date: 2009 / Resumo: Devido ao grande impacto gerado por sistemas e redes de computadores na vida moderna, as atividades dos administradores computacionais têm se tornados fundamentais às organizações. Entretanto, as técnicas e ferramentas utilizadas por esses profissionais não conseguiram acompanhar a evolução de uso do poder computacional. Na tentativa de auxiliar os administradores, várias ferramentas foram desenvolvidas com o intuito de possibilitar uma maneira mais simples, rápida e eficiente de configurar e administrar um parque tecnológico. Porém, muitas delas ainda apresentam impossibilidade, principalmente pela necessidade da presença física do administrador no ambiente que se administre. Deste modo, considera-se que as ferramentas de administração não atendem às necessidades julgadas essenciais aos cenários atuais. Neste contexto, esse trabalho apresenta um estudo das consideradas principais e mais populares ferramentas de administração computacional, analisando-as e comparando-as. Propõe também um novo modelo de ferramenta de administração, que busca solucionar as limitações encontradas nas ferramentas estudadas, como apontar novas possibilidades a esta área / Abstract: Due to the huge impact caused by systems and computer networks nowadays, computer administrator's activities have become fundamental to their organizations. On the other hand, the techniques and tools used by these professionals didn't improve as much as the computing power of the machines we have available now.In order to assist computer administrators, several tools were developed to allow a simpler, faster and more efficient way to configure and manage several machines. However, many of these solutions arc still unable to manage and configure their systems and networks without the physical presence of the System Administrator.Therefore, these tools are not of satisfying the requirements considered essentials to the current scenarios. In this context, this work shows a comparative analysis of the main and most popular computer management tools available. It also presents a new approach to remote administration, with the purpose of solving the limitations found in the analysed tools, and indicates the new tendencies and possibilities in this field / Mestrado / Sistemas de Computação / Mestre em Ciência da Computação

D.Phil. (Computer Science) / Please refer to full text to view abstract

M.B.A. / The South African public Higher Education environment has been going through changes during the past five years. Thirty six institutions have been merged and consolidated into twenty three institutions. There is considerable financial pressure on these institutions, and this have an impact on the provision and maintenance of a world class technology environment. This study examines the extent of outsourcing in the public Higher Education environment in South Africa, and determines if the environment is unique. It also looks at the aspect of improving service delivery through outsourcing or co-sourcing. The research was conducted by means of a survey, consisting of two parts, sent to all twenty three institutions. A 70% response was received on the questionnaire. The research survey determined the technology environment, the attitude towards, and the extent of outsourcing within the environment, as provided by the Chief Information Officers / Information Technology directors. The findings indicate that there is an element of uniqueness within the higher education environment, and that the institutions face challenges, specifically with relation to skill shortages. Furthermore, it finds that there are areas where co-sourcing can provide a benefit and assist in alleviating the challenges. The study also identifies various areas of further study.