M.Tech. (Information Technology) / This study conceptualises the effects of socio-organisational factors during Enterprise Resource Planning (ERP) implementations and the impact these have towards ERP system security. Social Exchange Theory (SET) is applied in the study. SET is premised on the notion that there is a reward exchange between actors, the main purpose being to maximise benefits and minimise costs to the different actors involved in the ERP implementation. The study looks at SET‟s three independent socio-constructive factors: exchange relations, dependency and power in relation to ERP system security. Pertinent discourse dwells on power and exchange relations that occur during an ERP implementation and how these relations influence information security. Potential benefits and risks towards information security are examined across these relations. The research is quantitative in nature and a survey was directed to people involved in ERP implementations. The study contributes to the discipline by developing a framework for conceptualising the relationship between power, dependency and exchange relations applicable during an ERP implementation. The main goal would be for such a model to be useful for ERP system security. The main findings from this study are that some of the socio-organisational factors like Expert Power, Referent Power, Coercive Power and Exchange Relations influence the implementation of Information Security during ERP implementations. Socio-organisational factors like Reward Power, Positional Power and Dependency were found to have no influence or minimal influence on the implementation of Information Security during ERP implementations.

Throughout history, information has been core to the communication, processing and storage of most tasks in the organisation, in this case in Small-Medium and Micro Enterprises (SMMEs). The implementation of these tasks relies on Information and Communication Technology (ICT). ICT is constantly evolving, and with each developed ICT, it becomes important that organisations adapt to the changing environment. Organisations need to adapt to the changing environment by incorporating innovative ICT that allows employees to perform their tasks with ease anywhere and anytime, whilst reducing the costs affiliated with the ICT. In this modern, performing tasks with ease anywhere and anytime requires that the employee is mobile whilst using the ICT. As a result, a relatively new phenomenon called “Bring Your Own Device” (BYOD) is currently infiltrating most organisations, where personally-owned mobile devices are used to access organisational information that will be used to conduct the various tasks of the organisation. The use of BYOD in organisations breeds the previously mentioned benefits such as performing organisational tasks anywhere and anytime. However, with the benefits highlighted for BYOD, organisations should be aware that there are risks to the implementation of BYOD. Therefore, the implementation of BYOD deems that organisations should implement BYOD with proper management thereof.

One of the most critical assets in most organisations is information. It is often described as the lifeblood of an organisation. For this reason, it is vital that this asset is protected through sound information security practices. However, the incorrect and indifferent behaviour of employees often leads to information assets becoming vulnerable. Incorrect employee behaviour could have an extremely negative impact on the protection of information. An information security solution should be a fundamental component in most organisations. It is, however, possible for an organisation to have the most comprehensive physical and technical information security controls in place, but the operational controls, and associated employee behaviour, have not received much consideration. Therefore, the issue of employee behaviour must be addressed in an organisation to assist in ensuring the protection of information assets. The corporate culture of an organisation is largely responsible for the actions and behaviour of employees. Therefore, to address operational information security controls, the corporate culture of an organisation should be considered. To ensure the integration of information security into the corporate culture of an organisation, the protection of information should become part of the way the employees conduct their everyday tasks – from senior management, right throughout the entire organisation. Therefore, information security should become an integral component of the corporate culture of the organisation. To address the integration of information security into the corporate culture of an organisation, a model was developed which depicted the learning stages and modes of knowledge creation necessary to transform the corporate culture into one that is information security aware.

The corporate scandals of the last few years have changed the face of information security and its governance. Information security has been elevated to the board of director level due to legislation and corporate governance regulations resulting from the scandals. Now boards of directors have corporate responsibility to ensure that the information assets of an organisation are secure. They are forced to embrace information security and make it part of business strategies. The new support from the board of directors gives information security weight and the voice from the top as well as the financial muscle that other business activities experience. However, as an area that is made up of specialist activities, information security may not easily be comprehended at board level like other business related activities. Yet the board of directors needs to provide oversight of information security. That is, put an information security programme in place to ensure that information is adequately protected. This raises a number of challenges. One of the challenges is how can information security be understood and well informed decisions about it be made at the board level? This dissertation provides a mechanism to present information at board level on how information security is implemented according to the vision of the board of directors. This mechanism is built upon well accepted and documented concepts of information security. The mechanism (termed An Organisational Information Security Profile or OISP) will assist organisations with the initialisation, monitoring, measuring, reporting and reviewing of information security programmes. Ultimately, the OISP will make it possible to know if the information security endeavours of the organisation are effective or not. If the information security programme is found to be ineffective, The OISP will facilitate the pointing out of areas that are ineffective and what caused the ineffectiveness. This dissertation also presents how the effectiveness or ineffctiveness of information security can be presented at board level using well known visualisation methods. Finally the contribution, limits and areas that need more investigation are provided.

This study originated from the realisation that the information security industry has identified the information security policy as one of the most important information security management controls. Within the industry there are, however, differing views as to what constitutes an information security policy, what it should contain, how it should be developed and how it should best be disseminated and managed. Numerous organisations claim to have an information security policy, but admit that it is not an effective control. The principal aim of this study is to make a contribution to the information security discipline by defining what an information security policy is, where it fits into the broader information security management framework, what elements an effective policy should contain, how it should be disseminated and how the document is best kept relevant, practical, up-to-date and efficient. The study develops and documents various processes and methodologies needed to ensure the effectiveness of the information security policy, such as the dissemination process and the information security policy management lifecycle. The study consists of five parts, of which Part I serves as introduction to the research topic. It provides background information to the topic and lays the foundation for the rest of the dissertation. Chapter 1 specifically deals with the research topic, the motivation for it and the issues addressed by the dissertation. Chapter 2 looks at the concept of information security management and what it consists of, highlighting the role an information security policy has to play in the discipline. Chapter 3 introduces the various international information security standards and codes of practice that are referred to, examined and analysed in the dissertation. This chapter specifically highlights how and to what extent each of these address the topic of the information security policy. Part II introduces the concept of the information security policy. Chapter 4 provides the background to what an information security policy is and where it fits into the broader structure of an organisation’s governance framework. Chapter 5 specifies what an effective information security policy is and what components are needed to ensure its success as an information security control. Part III expands the components of an effective information security policy as introduced in Chapter 5. This part consists of Chapters 6 to 8, with each of these addressing a single component. Chapter 6 further investigated the development of the information security policy. The dissemination of the document is discussed in Chapter 7 and Chapter 8 expands the concept of the information security policy management lifecycle. Part IV consists of Chapter 9, which deals with a case study applying the various processes and methodologies defined in the previous part. The case study deals with a fictitious organisation and provides detailed background information to indicate how the organisation should approach the development and dissemination of the information security policy. Some of the examples constructed from the case study include a sample information security policy and a presentation to be used as introduction to the information security policy. The dissertation is concluded in Chapter 10. This chapter provides a summarised overview of the research and the issues addressed in it. / Prof. J.H.P. Ehlers

The small, medium and micro enterprise (SMME) environment of South Africa contributes 42% to the national gross domestic product. This is a high number for a largely under-regulated environment. The corporate governance and IT governance standards that apply to South African companies are not feasible for SMMEs, and neither are they enforced, although 80% of failures of SMMEs are attributable to lack of enterprise management skill. The first objective of this dissertation is to examine the South African SMME, and in so doing determine whether local regulatory standards can be used for this unique enterprise formation. The second objective of this dissertation is to determine whether international methodologies for information security risk management, as an inclusive of IT governance, may be used in the unique local SMME formation. The result of these two objectives creates a gap in a typical information security risk management methodology that is suitable for the South African regulatory and economic environment for SMMEs. A model has been created as a possible answer for filling the gap. The dissertation includes the Peculium Model, which answers the regulatory and economic requirements that resulted from the second objective. The Model allows the small enterprise a simple but effective method for managing risks to its information assets, with the control of corporate governance and IT governance included in its framework. The Model answers the methods for identifying and assessing risk in a tradition-based but feasible new qualitative technique. / Labuschagne, L., Prof.

Organizations no longer draft their own standards. Instead, organizations take advantage of the available international standards. One standard may not cover all the organization's needs, requiring organizations to implement more than one standard. The same aspect in an organization may be covered by two or more standards, creating an overlap. An awareness of such overlaps led to various institutions creating mapping documents illustrating how a control from one standard relates to a control from a different standard. The mapping documents are consulted by the end user, to identify how a control in one standard may relate to other standards. This allows the end user to navigate between the standards documents. These mapping documents are valuable to a person who wishes to grasp how different standards deal with a specific control. However, the navigation between standards is a cumbersome task. In order to navigate between the standards the end user is required to consult three or more documents, depending on the number of standards that are mapped to the control being investigated. The need for a tool that will provide fast and efficient navigation between standards was identified. The data tier of the tool is the focus of this dissertation. As a result, this research proposes a modeling methodology that will allow for the modeling of the standards and the information about the mapping between standards, thereby contributing to the creation of tools to aid in the navigation between standards. A comparison between the major data modeling paradigms identifies multi-dimensional modeling as the most appropriate technique to model standards. Adapting an existing modeling methodology to cater for the modeling standards, yield a five step standard modeling methodology. Once modeled, the standards can be physically implemented as a database. The database schema that results from the standard modeling methodology adheres to a specific pattern and can thus be expressed according to well-defined meta-model. This allows for the generation of SQL statements by a tool with limited knowledge of the standards in a way that allows the quick navigation between standards. To determine the usefulness of the standards modeling methodology the research presents iv a prototype that utilizes the well-defined meta-model to navigate between standards. It is shown that, as far as navigation is concerned, no code changes are necessary when adding a new standard or new mappings between standards. This research contributes to the creation of a tool that can easily navigate between standards by providing the ability to model the data tier in such a way that it is extensible, yet remains independent of the application and presentation tiers.

To perform their business activities effectively, organizations rely heavily on the use of information (ISO/IEC TR 13335-2, 1996, p 1). Owens (1998) reiterates this by claiming that all organizations depend on information for their everyday operation and without it business will fail to operate (Owens, 1998, p 1-2). For an organization it means that if the right information is not available at the right time, it can make the difference between profit and loss or success and failure (Royds, 2000, p 2). Information is an asset and just like other important business assets within the organization, it has extreme value to an organization (BS 7799-1, 1999, p 1; Humphreys, Moses & Plate, 1998, p 8). For this reason it has become very important that business information is sufficiently protected. There are many different ways in which information can exist. Information can be printed or written on paper, stored electronically, transmitted electronically or by post, even spoken in conversation or any other way in which knowledge and ideas can be conveyed (URN 99/703, 1999, p. 2; Humphreys, Moses & Plate, 1998, p 8; URN 96/702, 1996, p 3).It is, therefore, critical to protect information, and to ensure that the security of IT (Information Technology) systems within organizations is properly managed. This requirement to protect information is even more important today, since many organizations are internally and externally connected by networks of IT systems (ISO/IEC TR 13335-2, 1996, p 1). Information security is therefore required to assist in the process of controlling and securing of information from accidental or malicious changes, deletions or unauthorized disclosure (Royds, 2000, p 2; URN 96/702, 1996, p 3). By preventing and minimizing the impact of security incidents, information security can ensure business continuity and reduce business damage (Owens, 1998, p 7). Information security in an organization can be regarded as a management opportunity and should become an integral part of the whole management activity of the organization. Obtaining commitment from management is therefore extremely important for effective information security. One way in which management can show their commitment to ensuring information security, is to adopt and enforce a security policy. A security policy ensures that people understand exactly what important role they play in securing information assets.

M.Tech. / Information is a company’s greatest asset that is continually under threat from human error, technological failure, natural disasters and other external factors. These threats need to be identified and quantified and their relevant protection techniques need to be deployed. This research will allow businesses to ascertain which of these data protection strategies to embrace and deploy, thereby highlighting the balance between cost and value for their business needs. Every commercial enterprise should understand the business value of their data and realise that protecting this data is of utmost importance. However, company data often resides on different mediums, in different locations and implementing a data protection strategy is not always cost effective in terms of the cost of storage mediums and protection methods. The challenges that businesses face is trying to distinguish between mission-critical data from other business data, excluding any non-business or invaluable data that resides on their systems. Thus a cost-effective data protection strategy can be implemented according to the different values of business data. This research provides a model to enable an organisation to: · Utilise the model as a framework or guideline in determining a strategy for protection, storage, retrieval and preservation of business critical data. · Define the data protection strategy to meet the organisation’s business requirements. · Define a cost effective data protection solution that encompasses protection, storage, retrieval and preservation of business critical data. · Make strategic decisions based on an array of best practices to ensure mission-critical data is protected accordingly. iii · Draw a conclusion between the costs of implementing these solutions against the real business value of the data that it protects.

Thesis (MComm)--Stellenbosch University, 2013. / ENGLISH ABSTRACT: Enterprise mobility is emerging as a megatrend in the business world. Numerous risks originate from using mobile devices for business-related tasks and most of these risks pose a significant security threat to organisations’ information. Organisations should therefore apply due care during the process of governing the significant enterprise mobility security risks to ensure an effective process to mitigate the impact of these risks. Information technology (IT) governance frameworks, -models and -standards can provide guidance during this governance process to address enterprise mobility security risks on a strategic level. Due to the existence of the IT gap these risks are not effectively governed on an operational level as the IT governance frameworks, -models and -standards do not provide enough practical guidance to govern these risks on a technical, operational level. This study provides organisations with practical, implementable guidance to apply during the process of governing these risks in order to address enterprise mobility security risks in an effective manner on both a strategic and an operational level. The guidance given to organisations by the IT governance frameworks, -models and -standards can, however, lead to the governance process being inefficient and costly. This study therefore provides an efficient and cost-effective solution, in the form of a short list of best practices, for the governance of enterprise mobility security risks on both a strategic and an operational level. / AFRIKAANSE OPSOMMING: Ondernemingsmobiliteit kom deesdae as ‘n megatendens in die besigheidswêreld te voorskyn. Talle risiko's ontstaan as gevolg van die gebruik van mobiele toestelle vir sake-verwante take en meeste van hierdie risiko's hou 'n beduidende sekuriteitsbedreiging vir organisasies se inligting in. Organisasies moet dus tydens die risikobestuursproses van wesenlike mobiliteit sekuriteitsrisiko’s die nodige sorg toepas om ‘n doeltreffende proses te verseker ten einde die impak van hierdie risiko’s te beperk. Informasie tegnologie (IT)- risikobestuurraamwerke, -modelle en -standaarde kan op ‘n strategiese vlak leiding gee tydens die risikobestuursproses waarin mobiliteit sekuriteitsrisiko’s aangespreek word. As gevolg van die IT-gaping wat bestaan, word hierdie risiko’s nie effektief op ‘n operasionele vlak bestuur nie aangesien die ITrisikobestuurraamwerke, -modelle en -standaarde nie die nodige praktiese leiding gee om hierdie risiko’s op ‘n tegniese, operasionele vlak te bestuur nie. Om te verseker dat organisasies mobiliteit sekuriteitsrisiko’s op ‘n effektiewe manier op beide ‘n strategiese en operasionele vlak bestuur, verskaf hierdie studie praktiese, implementeerbare leiding aan organisasies wat tydens die bestuursproses van hierdie risiko’s toegepas kan word. Die leiding aan organisasies, soos verskaf in die IT-risikobestuurraamwerke, - modelle en -standaarde, kan egter tot’n ondoeltreffende en duur risikobestuursproses lei. Hierdie studie bied dus 'n doeltreffende, koste-effektiewe oplossing, in die vorm van 'n kort lys van beste praktyke, vir die bestuur van die mobiliteit sekuriteitsrisiko’s op beide 'n strategiese en 'n operasionele vlak.