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Public programming initiatives are considered as an integral part of archival operations because they support greater use of archival records. This study investigated public programming practises in the ESARBICA region. The findings of the study were determined after applying methodological triangulation, within a quantitative research context. This included the use of self-administered questionnaires, semi-structured interviews and the analysis of documents and websites. Participants in this study were ESARBICA board members, Directors of the National Archives and archivists from the ESARBICA region. Nine (69.2%) national directors representing different member states completed the questionnaire and eight archivists from the same region were interviewed. Furthermore, three ESARBICA board members were also interviwed. Legislation and country reports from ESARBICA member states were reviewed, together with websites of institutions within the ESARBICA region that offered archival education and training. Findings of the study indicated that public programming initiatives were not a priority. Reasons for this included lack of public programming policies, budgetary constraints, shortage of staff and lack of transport. Furthermore, the national archives were reluctant to rope in technology to promote their archives. Collaboration efforts with regard to promoting archives were shallow. Moreover, the investigation of user needs was restricted to existing users of the archives. In addition to all this, the archivists felt that they needed to improve their public programming skills. The study therefore suggests that the national archives of ESARBICA should focus on: legislation, public programming policies, advocacy, users, partnerships and skills. Taking these factors into consideration, an inclusive and integrated public programming framework was developed and proposed as a possible measure for improving public programming efforts in the ESARBICA region. / Information Science / D. Litt. et Phil. (Information Science)

The theoretical and methodological assumptions of this research imply a move away from a positivist empiricist approach with its reliance on the real, the measurable and the predictable towards an interactive and collaborative methodology situated in a constructivist and social epistemology. This thesis comprises a recursive intervention in the researching therapist's life. The author sets out on a voyage of self-research to investigate her "choreography of coexistence" (Maturana & Varela, 1987, p.248), due to curiosity about personal and professional impact. The purpose is to create a map of relational modes that in itself creates shifts: in the therapist. This invention-orientated research creates the context of the researcher and moves through processes: the writing of autobiography, detailed contextual description, the interpreting of feedback, and deconstruction. The contents that pour forth are many different narratives tracking the evolvement of the self in the original family, through further definition in new relationships and the expansion of roles in many professional systems both with clients and colleagues. " Extracts from conversations provide new perspectives and feedback about impact. Thus a continual 'provoking of voices' becomes a thesis theme that highlights the researcher's structure, organisation and interpersonal processes. An emancipatory and developmental process is documented through the researching therapist's positioning as actor, observer and then critic in relationship to the data. Patterns and themes emerge that facilitate both self- differentiation and connectedness and many new head-heart connections. This new knowledge could enable the professional's skilful and intuitive use of self. The self comes into being as it reflects itself, ·so a recursive process evolves where looking at the self operates on the products of its own operations. This is an active process, where the researching therapist constructs an experiential reality. Given the accountability that accrues from constructing such a reality, a focus on pragmatic, aesthetic and ethical criteria is incorporated. This research, like the practice of therapy, is a departure from attempts to demonstrate what is already known to modes of research that are recursive and improvisational. / Psychology / D. Litt. et Phil.

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