211 |
Service recovery : a case study /Yockel, Sharon Lynn. January 1997 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1997. / Typescript. Includes bibliographical references (leaves 40-42).
|
212 |
The construction of a model of qualitative evaluation to support the development of the policy and practice of measuring students satisfaction in a higher education institution.Townley, Peter. January 2005 (has links)
Thesis (EdD)--Open University. BLDSC no. DXN088297.
|
213 |
An empirical study of the service-profit chainYee, Wai Yee. January 2006 (has links)
Thesis (Ph.D.)--Hong Kong Polytechnic University, 2006. / Adviser: C.L. Yeung. Includes bibliographical references.
|
214 |
Participation, coopération et développement : le cas du réseau des caisses populaires du Burkina Faso /Ouedraogo, Saïdou, January 1994 (has links)
Mémoire (M.P.M.O.)-- Université du Québec à Chicoutimi, 1994. / Document électronique également accessible en format PDF. CaQCU
|
215 |
The impact of IT capability on employee capability, customer value, customer satisfaction, and business performanceChae, Ho-Chang. Koh, Chang Eun, January 2009 (has links)
Thesis (Ph. D.)--University of North Texas, Aug., 2009. / Title from title page display. Includes bibliographical references.
|
216 |
An integrated dynamic model of service patronage behaviorJuang, Chifei. January 1996 (has links)
Thesis (Ph. D.)--University of Iowa, 1996. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.
|
217 |
Mathematical models for minimizing customer response time in two echelon supply chain systemsLodree, Emmett January 2001 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 2001. / Typescript. Vita. Includes bibliographical references (leaves 296-306). Also available on the Internet.
|
218 |
Evaluating consumer satisfaction with the morale, welfare and recreation service provision at the Anniston Army DepotHunter, Meghan, O'Neill, Martin Anthony, January 2009 (has links)
Thesis--Auburn University, 2009. / Abstract. Vita. Includes bibliographical references (p. 95-101).
|
219 |
Need-based consumer support behavior : a conceptual and empirical analysis /Stockmyer, John L. January 1999 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 1999. / Typescript. Vita. Includes bibliographical references (leaves 257-273). Also available on the Internet.
|
220 |
Disaggregate forecasting models application to Ameren UE's transformer usage /Roman, Matthew. Jang, Wooseung. January 2008 (has links)
The entire thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file; a non-technical public abstract appears in the public.pdf file. Title from PDF of title page (University of Missouri--Columbia, viewed on October 5, 2009). Thesis advisor: Dr. Wooseung Jang. Includes bibliographical references.
|
Page generated in 0.0811 seconds