221 |
Disrespect in consumer markets an analysis of causes and effects using the critical incident technique /Kumar, Nidhie. January 2009 (has links)
Thesis (M.M.S.)--University of Waikato, 2009. / Title from PDF cover (viewed October 2, 2009) Includes bibliographical references (p. 122-127)
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222 |
The interaction of cognition and affect in consumption experiences : implications for services marketing /Dalakas, Vassilis. January 1999 (has links)
Thesis (Ph. D.)--University of Oregon, 1999. / Typescript. Includes vita and abstract. Includes bibliographical references (leaves 144-156). Also available for download via the World Wide Web; free to University of Oregon users. Address: http://wwwlib.umi.com/cr/uoregon/fullcit?p9947975.
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223 |
Kundenwert aus Kundensicht eine empirische Analyse des Kundennutzens aus Sicht der Privat- und Geschäftskunden in der Automobilindustrie /Wachter, Nadine. January 2006 (has links)
Universiẗat, Diss., 2005--Basel. / Description based on print version record.
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An integrated dynamic model of service patronage behaviorJuang, Chifei. January 1996 (has links)
Thesis (Ph. D.)--University of Iowa, 1996. / Includes bibliographical references.
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225 |
Measuring life satisfaction in Thailand a marketing perspective /Orose Leelakulthanit, January 1989 (has links)
Thesis (Ph. D.)--Indiana University, 1989. / Vita. Includes bibliographical references (leaves 174-195).
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226 |
Erlebnisqualität im Einzelhandel : die Freude am Einkauf und ihre Auswirkungen auf das Konsumentenverhalten /Pieper, Oliver, January 1900 (has links)
Thesis (doctoral)-- Universität zu Köln, 2008. / Includes bibliographic references (p. 309-331).
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227 |
The Proximity hotel a case study on guest satisfaction of sustainable luxury environments /Becker, Emily J. January 1900 (has links)
Thesis (M.S.)--The University of North Carolina at Greensboro, 2009. / Directed by Kenneth Gruber; submitted to the Dept. of Interior Architecture. Title from PDF t.p. (viewed Apr. 29, 2010). Includes bibliographical references (p. 86-96).
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228 |
The impact of service provider citizenship behaviour and relational investments on customer commitment and behaviour : a study of airline customers.Newton, David. January 2003 (has links) (PDF)
Thesis (M.Psych.Org.) - University of Queensland, 2003. / Includes bibliography.
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229 |
Customer experience as the strategic differentiator in retail banking /Drotskie, Adri. January 2009 (has links)
Dissertation (MBA)--University of Stellenbosch, 2009. / Also available via the Internet. Bibliography.
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230 |
Client/service provider perceptions of reference service outcomes in academic libraries effects of feedback and uncertainty /Whitlatch, Jo Bell. January 1987 (has links)
Thesis (Ph. D. in Library and Information Studies)--University of California, Berkeley, 1987. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 291-316).
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