Via their frequency of contact alone, Corrections Officers (COs) have maximal opportunity to role model pro-social behaviour and further rehabilitative outcomes for offenders. Yet previous research indicates that one of the barriers to COs adopting this additional and sometimes contradictory job requirement, is that COs generally maintain largely punitive attitudes towards inmates. The purpose of the current study was to determine whether one reason for CO punitiveness is that these frontline workers lack knowledge of basic forensic practice (FP) research findings which describe elements that lead to offender change. Utilizing mixed-methods, the nature of the relationship between FP knowledge and the Correctional Orientation of COs, consisting of support for rehabilitation (SR) and support for punishment (SP), was explored. Further examined was how FP knowledge, SR and SP related to COs self-reported engagement in Core Correctional Practices (CCPs) which delineate the quality of interactions that facilitate positive rehabilitative outcomes. Employing a new measure of Correctional Orientation developed and piloted on an undergraduate sample (N=148) in Study 1, Study 2 involved surveys of Corrections Workers (CWs) (N=227) employed in the four provincial adult correctional facilities in Saskatchewan. Hierarchical multiple regressions including demographic covariates confirmed a robust relationship between FP knowledge and SR, and FP knowledge and SP. Likewise, though FP knowledge was significantly positively correlated with CCPs, the addition of SR and SP to a third multiple regression on CCPs rendered the contribution of FP knowledge non-significant. SR was a better predictor of CCPs than SP. Finally, in Study 3, eight CWs varying in their survey responses were interviewed. Utilizing thematic analysis three broad models were produced which described the reasons CWs may or may not support rehabilitation or punishment and engage in CCPs. Additional themes describing how interviewees responded to FP research were also generated. In the discussion the findings of all three studies were combined. Notably, SR appears to be more responsive to FP knowledge than SP, while salient job-related experiences of CWs are likely to increase SP. Yet, CWs can increase their SR without a comparable decrease in their SP and vice versa. Interviewees felt that the largest obstacle to their engagement in CCPs were the current features of the institutional settings which generated a cynical, burnt-out and punitive staff culture whereby peer pressure was employed to maintain prescribed modes of interaction. Comprehensive recommendations for reducing stress and burnout, education and training targets, and hiring criteria which could screen out problematic applicants are provided.

Juvenile Correctional officers are important to the function of secure facilities because they maintain constant contact with offenders. This quantitative study sought to determine why turnover rates continue to rise and offered insight into retaining officers. This study utilized Abraham Maslow's Hierarchy of Needs theory as the foundation for explaining relationships between the variables: quality supervision and intent to stay and job satisfaction, job search, and job embeddedness of juvenile correctional officers across the United States. Survey data were collected from 247 juvenile correctional officers using a web-based survey containing 5 scales including Quality of Supervision and Intent to Stay, and Job Embeddedness, Job Satisfaction, and Job Search. The relationship between quality of supervision and intent to stay and job embeddedness, job satisfaction, and job search, were analyzed through correlational and multiple regression analyses. An ordinal regression analysis determined that of the variables examined, job satisfaction was a significant factor in the quality of supervision for juvenile correctional officers supervising female youth in secure facilities. A multiple linear regression analysis determined that of the variables analyzed only job satisfaction and job search had a significant effect on juvenile correctional officers supervising female youth intent to stay employed at secure female facilities. This research enhances the body of knowledge examining the cause of individuals' intent to stay and quality of supervision. Reduction of employee turnover increase of job satisfaction, and quality of supervision can positively benefit juvenile justice organizations by enabling correctional staff to meet the overall mission of keeping youth and communities safe.

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