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This research project focused on understanding the narratives of women informal street traders in Warwick Junction, Durban. This is a diverse and vibrant trading community and the five women interviewed have been working in the area for many years. This means that these research participants offer a unique window in on the intersections between individual (psychological) realities and historical, sociopolitical and economic life. The project adopted a narrative approach, analyzing the ways in which 1) particular incident narratives (PINs) within each life narrative reflect key aspects of the life story and draw on narrative principles to convey this; 2) the ways in which narratives are interactively constructed between the researcher and participants in the interview situation; and 3) the relational construction of individual lives in networks of communities. The results highlighted the inherently interwoven nature of identity construction between individuals and the communities with which they associate. The overarching factors of poverty, gender and trauma were shown, in all three levels of analysis, as key elements that tied the women together through relationships of shared experiences. The stories that the women chose to share were strongly influenced by the presence and responses of the interviewer and the researcher and thus, the ways in which power, entrenched in history and culture, influenced the narratives became most evident. The ways in which the women connect and disconnect with relational others was shown to influence their sense of belonging within various communities, both real and imagined. This contributed to the women’s development of resilience and salient identities as cohesive communities were shown to be buffers against adversity and influencers in the construction of identity.

A thesis submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in fulfilment of the requirements for the Degree of Doctor of Philosophy 31 March 2014 / This thesis was designed to examine the South African state’s capacity in the provision of basic services. State capacity is defined as the ability of the political system to enforce rules and deliver services. This reinforcement of control by the state over persons and resources within governments is critical for the performance of a political system. State capacity is therefore vital in ensuring that the provision of basic services is satisfactory and sustainable so as to optimise client satisfaction. Sedibeng is a District Municipality in one of the nine South African provinces called Gauteng Province. In spite of its rich and enduring political history and heavy industry, the situation in Sedibeng is partly attributable to the lack of adequate skills capacity with which to drive service delivery in the area. Within this context, this investigation sought to explore the role of state capacity in the provision of basic services to citizens at local government level by focusing on three local municipalities: Emfuleni, Midvaal and Lesedi. The research was underpinned by four inter-related and mutually reinforcing concepts positioned within the context of local government, namely skills capacity-building, leadership and governance, performance management and service delivery. This conceptual framework was based on the assumption that skills capacity-building is a catalyst or enabler in enhancing leadership, governance and the overall performance of organisations. A qualitative research approach through interviews, focus groups and document analysis was adopted. The researcher also used a case study design and its advantage is that, apart from it enabling understanding of the contextual issues impacting skills capacity-building, it also provided an ideal opportunity for the researcher to tap into the vast municipal experiences of Emfuleni, Midvaal and Lesedi. Of importance was the contribution of executive managers, senior managers and ward councillors regarding the state of skills capacity, the process followed to implement skills capacity and to learn whether skills capacity efforts have been used to improve employee performance in the provision of service. From the cross-case analysis involving the three municipalities, it emerged that despite the common difficulties encountered in organisational culture, resource for capacity-building initiatives, recruitment, selection and retention strategies and aligning skills capacity with the municipal strategic direction, the skills capacity-building initiatives were being implemented with some degree of success. The findings of the study concluded that although there had been significant progress in the implementation of skills capacity-building programmes in Emfuleni, Midvaal and Lesedi, it is not clear whether these training initiatives were producing the desired outputs across Sedibeng’s three municipalities as a step to provide and improve service delivery, as the scope, intensity and sustainability of these efforts varied markedly across the three local municipalities. The investigation also revealed that there was no evidence of monitoring and evaluation with intense feedback and review of the progress made through skills capacity-building. Further findings were the loss of skilled and highly experienced employees and managers, which undermined the organisational memory which is critical for strategic planning and effective service delivery in any institution. Even though the researcher had assumed that skills capacity-building was the most important ingredient in service delivery, the findings of the study revealed that training is not the only important variable needed to improve service delivery in local municipalities. Other crucial variables include the alignment of training with performance management, career management, reward systems, skills transfer, employee welfare and retention strategy for the protection and preservation of organisational memory. The study concludes that learning provides the intellectual basis which stimulates the impetus for effective and sustainable organisational memory, which in turn plays a key role in facilitating strategic planning, skills formation, staff motivation and retention to improve service delivery. This learning emphasises the important consideration to locate the problematic of organisational memory towards possible improvement of service delivery where skills capacity and other related factors play a major role. The contribution of this thesis to the body of knowledge is underpinned by the interface between learning and organisational memory as surfacing beyond skills capacity and as a necessity to enhance service delivery in municipalities. / MT2016

Pupils acquire skills, knowledge, values and attitudes through the important institution of education. An essential tool used in the transmission of these socially approved attitudes and values is the textbook. Because teacher content knowledge is an ongoing challenge in South Africa, school textbooks are being viewed as an important source of content knowledge. Textbooks used in the apartheid era in South Africa were subjects of numerous studies which found that textbooks were capable of transmitting the dominant ideology of the then apartheid government. Given the important role that textbooks are expected to play in postapartheid South African classroom, it becomes crucial to examine the ideologies being reflected and transmitted through this medium of instruction in the post-apartheid era. This study therefore set out to explore the ideologies that are manifest in Economic and Management Sciences (EMS) textbooks. This study adopted a qualitative research approach and engaged the tenets of Critical Discourse Analysis (CDA) as its methodological framework. The use of CDA revealed how the content of the selected EMS textbooks represent particular ideologically orientations. The dominant discourses that emerged from the analysis were the stereotypical positioning of gender roles (a subjugation of women; contingency of women‟s success on male support); entrepreneurship leads to wealth creation; the advocacy of a free-market system; reinforcement of the hegemonic positioning of business; deficient service provisioning as a normality; business and production‟s precedence over the environment and finally that globalisation is natural and unproblematic. These discourses disclose that the textbooks under study have profound strains of neoliberal ideology. The content of the textbooks legitimates the values of the free market system and neoliberalism as it reinforces and reifies the normality of personal wealth accumulation and individual endeavour. EMS textbooks were thus found to have potential as hegemonic tools capable of influencing pupils toward assimilating and accepting the ideology of neo-liberalism as being natural, ethical, moral and acceptable. / Thesis (M.Ed.)--University of KwaZulu-Natal, Durban, 2012.

This study is concerned with the start-up of small business ventures and the ultimate success of these small businesses. Research was carried out in the Limpopo Province of South Africa, which is mainly a very rural, under-developed province. Unemployment is high and much of the population is faced with the challenge of earning income from means other than in formal employment. However, the failure rate of the small business start-ups is extremely high. The study addresses the question whether or not there are leading indicators that will help to predict future success in business, specifically whether the personal profile can indicate the probability of future success. In summary the research found that no significant correlation existed between business growth and personality profile when measured with the established business group, when using the DISCUSTM personality profile test. This could be due to either one or both the following reasons: • No correlation exists between personality profile, success and growth, or • the DISCUSTM personality profile test's entrepreneurial category job match is not valid and reliable, and an alternative personality profile for this particular job match category needs to be developed. Secondly, a significant relationship was found to exist between level of literacy and start-up success according to the longitudinal study of a student group. No correlation was found to exist between level of numeracy and start-up success. Although there was a correlation between personality profile test results and start-up success with the student group, it can not be stated at this stage that this is a leading indicator for future business growth and sustainability, as success was only measured at start-up. These start-up businesses need to be monitored at least over the next three years in order to measure the internal growth of the businesses as compared to those achieved by the established business group. This is an area for further research. / Thesis (M.Com.)-University of Natal, Durban, 2002.

Rutherford's research demonstrates that "the poor can save, do save, and want to save money" (Rutherford, 1999: 7). Furthermore, if given a formal bank account this correlates with the poor being more likely to save (Porteous and Hazelhurst, 2004: 63). But in 2004, the unbanked made up 54.5% of the South African adult population (FinScope, 2006: 18). In the same year, to draw more people into the realm of the banked the Mzansi account was launched. The account is a first order transactional product and a saving service which targets poor clients from LSM 1-5. Mzansi account holders are found to be significantly more likely to be informally employed or unemployed (Porteous, 2007: 10). Yet there is a research gap about the financial behaviour of those working informally. This study draws on the experiences of women working in the informal economy who utilise the Mzansi account. It aims to determine the limitations and benefits of the account. It also seeks to learn what role the Mzansi account plays in the savings habits of the women and how it influences their livelihood strategies. This is with a view to recommending how the services of the Mzansi account can be improved so as to maximise its support of informal workers. The research suggests that the intrinsic benefits of the Mzansi account are that the account's bank charges are lower compared to other bank accounts, a small initial deposit is needed to open the Mzansi account and a proper address is not required to open the account. The interviewees highlight five day-to-day limitations on the Mzansi account. First, interviewees identify the lack of a bank book to view the transactional activities occurring in the account as a problem. Second, the cap on the account where a maximum of Rl5 000 is only permitted hinders the potential to save money in the account and receIve insurance pay outs. Third, the cost and frequency of bank charges are still expensive. Fourth, the distance to access banks or ATMs for the women in semi-rural areas makes it difficult and costly for them to access their bank account. Lastly the issue of crime is a problem when utilising ATMs. Savings from the Mzansi account influence livelihood outcomes by enabling investment in funeral insurance through debit orders. This investment helps mitigate future vulnerability. In terms of livelihoods and the women's businesses, the savings from the Mzansi account are used for the purchasing of stock. This may not improve livelihood outcomes by generating further income but it maintains the women's business stability. money" (Rutherford, 1999: 7). Furthermore, if given a formal bank account this correlates with the poor being more likely to save (Porteous and Hazelhurst, 2004: 63). But in 2004, the unbanked made up 54.5% of the South African adult population (FinScope, 2006: 18). In the same year, to draw more people into the realm of the banked the Mzansi account was launched. The account is a first order transactional product and a saving service which targets poor clients from LSM 1-5. Mzansi account holders are found to be significantly more likely to be informally employed or unemployed (Porteous, 2007: 10). Yet there is a research gap about the financial behaviour of those working informally. This study draws on the experiences of women working in the informal economy who utilise the Mzansi account. It aims to determine the limitations and benefits of the account. It also seeks to learn what role the Mzansi account plays in the savings habits of the women and how it influences their livelihood strategies. This is with a view to recommending how the services of the Mzansi account can be improved so as to maximise its support of informal workers. The research suggests that the intrinsic benefits of the Mzansi account are that the account's bank charges are lower compared to other bank accounts, a small initial deposit is needed to open the Mzansi account and a proper address is not required to open the account. The interviewees highlight five day-to-day limitations on the Mzansi account. First, interviewees identify the lack of a bank book to view the transactional activities occurring in the account as a problem. Second, the cap on the account where a maximum of Rl5 000 is only permitted hinders the potential to save money in the account and receIve insurance pay outs. Third, the cost and frequency of bank charges are still expensive. Fourth, the distance to access banks or ATMs for the women in semi-rural areas makes it difficult and costly for them to access their bank account. Lastly the issue of crime is a problem when utilising ATMs. Savings from the Mzansi account influence livelihood outcomes by enabling investment in funeral insurance through debit orders. This investment helps mitigate future vulnerability. In terms of livelihoods and the women's businesses, the savings from the Mzansi account are used for the purchasing of stock. This may not improve livelihood outcomes by generating further income but it maintains the women's business stability. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2008.

The aim of the research was to identify the constraints that restrict the development of informal and small formal retailers, and highlight potential opportunities that may assist in strengthening their position within the value chain. It explored the functioning of two municipal-managed static fresh produce markets in KwaZulu-Natal: Durban and Pietermaritzburg. The investigation revealed that informal and small formal retailers have relatively little impact on the fresh produce value chain and that the structure of static markets is not conducive to these groups because of their lack of capital and inability to buy produce in bulk. Predominant constraints to their economic growth include high cost of transport, high prices of produce and competition with other traders. In addition, police harassment was identified in Durban as one of the dominant constraints, but was not reflected in Pietermaritzburg. However, opportunities for small and informal retailers to strengthen their position were identified as increasing the market access for retailers, through the provision of transport, informal training workshops, cold storage facilities in the city, the formation of cooperatives and access to micro-credit. This research argues that attention must be given to enhancing the interests and role of small and informal retailers in governance and operational processes within fresh produce markets. The necessity of the development of social networks (also argued by Meagher 1995) is a critical factor in determining the success of informal and micro enterprises and could contribute to institutional reforms that help address the information and access asymmetries in the fresh produce market environment. Following the completion of this dissertation, it was distributed along with the appended log frames to the management at the Durban and Pietermaritzburg, market agents and informal retailer groups that participated. It will also be disseminated through the Learning, Monitoring and Research Facility, who funded part of the research, and is hoped that the information will aid informal retailers and empower those that were involved. / Thesis (M.A.)-University of KwaZulu-Natal, 2008.

The purpose of the bulk infrastructure potential cost model is to provide a tool for planners to ensure the incorporation of bulk infrastructure cost considerations into the early, land suitability assessment phase of the integrated development planning process. In practice, infrastructure planning has generally tended to follow land use planning with infrastructure costs seeming to play no role in the generation of land use strategies. The output of the model is in the form of potential cost maps which facilitates the relative comparison of infrastructure costs for different density scenarios. Bulk engineering services infrastructure relating to water, sanitation and electricity have been included in the model. The theoretical underpinning of the model is threshold analysis. There are three essential elements of the bulk infrastructure cost model: threshold, density and cost. The manner in which the three pillars are incorporated into the model is through capacity analysis. The density levels set, convert into the number of additional person units required, which in turn translate into infrastructure capacity demand. Existing infrastructure network and facility design capacities are compared with current utilisation of infrastructure in order to quantify the capacity supply situation. The comparison of capacity demand with capacity supply determines whether or not additional infrastructure is required. If infrastructure is required, the required infrastructure investment is calculated. The resulting relative costs are mapped and incorporated into a wider land suitability assessment model to identify suitable land for low income residential development. The models are contextualised as Spatial Planning Support Systems, supporting a specific planning problem, with a strong spatial component, incorporating a multicriteria evaluation and cost model and being loosely-coupled with GIS. It is shown that although bulk infrastructure potential costs can be incorporated into the land suitability assessment process to enhance the land delivery decision making process, it is preferable to keep the cost analysis separate from the analysis of the more "softer" issues. Conclusion are made in relation to a number of key developmental issues: the sprawl/densification debate, land and housing policy issues, sustainability, integration, affordability and bulk services contribution rates. / Geography / D. (Philosophy)

Thesis (MTech (Entrepreneurship))--Peninsula Technikon, Cape Town, 2002 / The scope and extent of home-based businesses and the determination of the method by which the greater portion of household income is generated, in poor neighbourhoods, is the crux of this study. The study was undertaken among the 2245 households in the Kleinvlei sub-economic housing area located in the Oostenberg municipal substructure within the Cape Metropole. According to the municipal statistics the average income among these households is R75 (Rands 75) per month and the educational level of the population is of a low standard. A random sample of500 households was the basis of the research data. The size, necessity and importance of self-generated (business-derived) income in augmenting primary employment-related (wage-based) earnings is the focus ofthis research study. Declared sources of income are verified by measuring the percentage spent on essential household goods and services. Ancillary objectives are determining the motivation for starting these businesses as well as measuring household wealth (assets) through observations. The significance of this descriptive research is the determination of the relative contribution Of business income and the magnitude of the levels of poverty. It provides the primary data (base information) for policy formulation relating to social and economic development in this sub-economic. The results correlate with findings of national longitudinal studies. The level of job creation through businesses is minimal and the extent of unemployment is much greater than anticipated.

South Africa together with the rest of the world have been caught up in a new policy wave of developing policies that support the move towards sustainable, low-carbon and climate resilient economies. However, like any other transition, the social and economic impact of the new policy initiative towards a low-carbon economy is not yet fully understood, both in short- and long-term. While it is clear that the low carbon agenda presents major opportunities in terms of job creation, improved standard of living levels, improved resource consumption patterns as well as economic benefits. It also presents challenges, given the level of education and lack of skills for the installation, construction and operation of many technologies during the process of retrofitting the existing plants as well as infrastructures associated with the new low carbon agenda. The primary objective of this research study is to explore implications of skills availability in order to gain better understanding into the nature, extent and severity of skills shortage impact on the transition to a low-carbon economic future. The research study has revealed that shortage of skills may have a negative impact on the progress of the envisaged South Africa’s transition to a low-carbon economic growth trajectory. However, to varied factors, the study could not clearly articulate the nature, extent and severity of the skills shortages impact on the transition to a low-carbon economic future. These factors may include but not limited to the following: The concept of low-carbon economy is still a new concept with no universally agreed on definition, thus; leading uncertainties with regards to what it entails as well as policy dilemmas; Low-carbon economy is cross-cutting and cannot be clearly defined as a sector. With no clear sectorial boundaries it is difficult to plan for low-carbon economy sector; Skills shortage is chronic and is persistent but due to the fragmented and non-coherent approach by South African government when dealing with skills development. There are a number of reports by different departments on skills shortages but these reports do not talk to each other making it difficult to articulate at national level the nature, extent and severity of the challenge, due to scattered research. This research study has recommended some initiatives that the government of South Africa can consider in order to deal with uncertainties surrounding the low-carbon economy as well as the nature, extent and severity of skills shortages in South Africa. The study also suggested some possible future research interests that need to be pursued in order to develop useful data for decision makers both in the low-carbon economy and skills shortage space.