Typically, adult educators in Jamaica are part-time employees who are either trained in pedagogy or are employed because of their advanced training or skills in a particular discipline. As adult education in Jamaica and the Caribbean undergoes change, policy focus has concentrated on identifying the discipline with lifelong learning rather than adult literacy. Although the importance of the role of adult educators to the change process is acknowledged, the changes in adult education are not yet focussed on the role of the adult educator and equipping the adult educator to function in this dynamic environment. This study of an adult education institution in Jamaica aims to explore the perceptions of stakeholders, teachers, students and administrators, on how adult education is viewed, the role of part-time faculty in adult education, the quality of teaching they offer and measures to enhance teaching quality in this institution and others like it. I argue that the equipping of adult educators is important for successful adult education, part-time faculty who make up the significant majority of the cohort of adult educators deserve special attention and that Continuing Professional Development is a useful tool that serves the interest of equipping both individual teachers and institutions. Data was collected and analysed by means of a qualitative methodology utilising interviews, focus groups and qualitative questionnaires in two centres of the case institution. The study finds that teachers are crucial to successful adult education. Because of the ambivalence of adult learners and their needs for emotional as well as cognitive support, the onus is on teachers to provide learning environments in which adult learners can make best use of a learning opportunity. Many teachers, however, do not have specialist training for this task. Part-time faculty in the study want professional development although they do not think traditional methods of professional development suit their circumstances. They do have clear ideas of the kind of CPD support that they think will meet their needs. The study suggests guidelines for developing a model of CPD that is suitable for part-time faculty in adult education.

This was a collaborative action research project with three, mixed method evaluation cycles. Its aim was to increase the impact of new learning technologies (NLT) in two Police Forces. The first reconnaissance cycle found a significant absence of uptake for one computer based training system (<1% impact after five years) with only assumptions of ‘technological determinism’ driving the process. A range of individual, work related and cultural factors were illuminated, towards understanding how the Force might become a ‘network’ organisation, where technology fundamentally transforms how work is done (Symon, 2000). Following the qualitative interview study, a quantitative survey was carried out with 164 respondents on the areas of concern for NLT in the Police. Factor analysis of this data reinforced a parsimonious five factor solution, accounting for 55% of the variance and on which to proceed with cycles two and three. In the second cycle, 130 Police Probationers completed a battery of psychometrics to assess individual difference factors associated with successful outcomes in training with NLT. Results showed 27% of the variance on a bespoke NLT learning measure was predicted by computer attitudes. Age, gender, education, motivational and almost all personality measures offered no significant contribution to explaining the data. The bespoke learning criterion was used as a pre-test, post-test and retention measure and showed significant increases in knowledge were gained from NLT: effective and efficient learning was evidenced. Also in the second cycle, a sub-sample of (n=20-34) Probationers participated in two stages of repertory grid interviews rating different elements of Police training methods. From these data an ‘Ideal Probationer Learning Event’ (IPLE) model was proposed. This was stable over time and positioned NLT within a conceptual structure that identified preferred and non-preferred construct poles equating to four dimensions along which Police officers reliably rated any training event. In essence, it highlighted sites of perceived credibility and offered these as levers for creative change. Follow-up work with 120 Probationers using another example of NLT explored how integration of learning from NLT could occur from a learner-centered point of view, using an interpretive concept mapping technique. This illuminated sites of power exchange and the location of ‘ownership’ of learning in Police culture. The IPLE model was used to direct the third cycle which included constructivist and contingency perspectives. It was propsed that by creatively designing an NLT event to increase elements of the preferred constructs discovered in cycle two, integration of an NLT event would enable the transformative properties of NLT as a to manifest themselves. A sample of up to 60 Police Staff used an NLT package alongside a bespoke, collaborative e-learning group. Criterions were developed according to skill breadth, frequency and difficulty and significant increases in learning were not only found, but maintained following completion of NLT when retention was measured. The e-learning group brought some of the credible elements of training to the NLT event, thereby constituting a ‘unique solution’ (Seltzer, 1971). It created peer learning groups, despite geographical separation. Data for each level of Kirkpatrick’s (1959; 1960) ‘best practice’ training evaluation model was collected enabling the conclusion that creative integration is key to a network uptake of NLT.

published_or_final_version / Public Administration / Master / Master of Public Administration

This thesis explores the relatively under-theorised relationship between wisdom and adult teaching and learning. Whilst studies of wisdom are usually couched within a psychological framework, and/or one related to gerontology, this work poses key questions about what wisdom means, whether it can be taught, and the extent to which its elusive and allusive character has rendered it marginal to the design and delivery of adult and lifelong learning. Using autoethnography as both method and methodology, and by drawing on a diverse range of sources, including six interviews, this pursuit of wisdom is anchored in the reflexive relationship between the author and her subject of study. Key ontological and epistemological questions are posed as I seek meaning in relation to my lifeworld and lifespan. I also examine autoethnography’s efficacy whilst acknowledging criticisms within the academy, including accusations of narcissistic irrelevance. This study also incorporates the use of ‘writing as inquiry’ by way of offering a further challenge to the more traditional bounds of the social sciences. The interview material is couched within a fictionalised framework, and the whole thesis unfolds, conterminously, as both analysis and quest. In keeping with the methodological approach, the thesis concludes by offering a synthesis of certain of its propositions, rather than resolution. By adopting Sophia, the ancient goddess of wisdom, as metaphorical guide, the basic proposition that is shared across the text is the epistemologically fragmented nature of our understanding of wisdom and her relegation in a frenetic world which can be obsessed with the measurable as against the deepening of understanding. Yet the paradoxical nature of wisdom’s manifestations might also offer a degree of hope, should we heed her call…I argue that she is intimately intertwined with learning itself and with the potential for heartfelt and imaginative openness to the wisdom of ‘unknowing’ and the possibility of transcendence. However, Sophia demands our imaginative, authentic, loving and courageous attention in the process: in writing; in the classroom; in understanding the play of history, culture and the self. This autoethnographic inquiry is my response to that demand.

Qualified nurses require equitable access to continuing professional education (CPE) that is responsive to the needs of learners, employers and most importantly clients. There is scant attention paid to the CPE custom of community nurses, with research in the experience of island-based nurses mainly limited to the Mediterranean and under-developed islands, or of nurses working in the Scottish Isles. The community nurses in question are employed by a charity working outside the National Health Service (NHS), based on an island with a unique model of healthcare that is more medicalised and institutionalised than the United Kingdom NHS. Semi-structured, one-to-one interviews were conducted with sixteen community nurses, and two focus groups undertaken, one with nurse managers and the other with qualified nurses. Interview data were analysed using Interpretative Phenomenological Analysis, a method new to education research, and not yet recorded in relation to nurse education. Findings indicated an ageing workforce, with ageism hindering access to CPE. Geographical isolation coupled with a lack of access to tertiary education dictated CPE to fulfil professional development. Charitable status and limited CPE funding resulted in a third of nurses applying for sponsorship via local or national agencies, this was not found elsewhere in the current literature. This research contributes to the knowledge relating to nurse CPE, confirming the transferability of existing literature relating to geographical remoteness, barriers and outcomes of formal study to community nurses. It advances the current knowledge base with regard to small island infrastructure effecting access to CPE, funding formal education for nurses working outside the NHS, and silo working within the community setting. Further research is required to explore the experience of community nurses under the age of 30 years not represented within this study, who will be the future workforce when older nurses retire. These findings are of particular significance to the Jersey Health and Social Services Department who are currently redesigning the future health and social care system on the island based on a community model, nurse educators, the charity and its qualified nurse employees, and finally the island population.

This thesis considers questioning of rigid conceptions of identity with regards the parallel and integrated contexts of the Canadian Arctic and academia. The text has been written as a conversation between texts written by Inuit (the source literature) and non-Inuit. I have searched and analyzed these sources on the broad themes of research, colonization and pedagogy. The theme of research is a guide for the first section of this thesis where I locate the research by detailing my rationales and methodologies. My objective to conduct this research ethically, responsible to writings by Inuit and others represented within this thesis, led me to use a literary approach considered by some as non-standard within the social sciences. Drawing only on secondary texts for this research, reading and writing are my methodologies and I utilize intertextuality as a theoretical and methodological guide. The theme of colonization in the Canadian Arctic provides a main focus for the second and third sections of the thesis. I review perspectives both on colonization in the Canadian Arctic, and contemporary social health challenges, and consider these in relation to the educational sphere most specifically. Colonization is discussed as something that has incurred trauma for Inuit, and as something that Inuit seek to be resilient to, but I emphasize a need to recognize diversities within the colonization and contemporary experiences of Inuit. I discuss that narratives can be misleading and potentially harmful, particularly when there is an overreliance on rigid externally-defined narratives which conflict with internal conceptions of identity. And I discuss how narratives can also be affirming, particularly when an individual has agency over the construction and the sharing processes. I consider the writings within the source literature as enactments of resilience through inherent questioning of hegemonic ‘truths’. Pedagogy is a thematic guide for the fourth section of the thesis. I suggest that under the intangible terminologies of ‘overcoming trauma’ or ‘resilience over colonization’ sit pedagogies that Inuit discuss whereby such ideals may be pursued. Learning theorists focussed more broadly promote critiques of mainstream pedagogies and ideal pedagogies similar to those discussed by Inuit. Considering these connections leads to an articulation of five characteristics of ideal pedagogies for coming to new understandings on difference: 1) a need to revalue diversities and ‘soft’ skills such as imagination; 2) a tolerance of an individual’s need for freedom to define one’s own identity; 3) a conceptualization of pedagogy as a contextualized way of living rather than a decontextualized activity; 4) the importance of a dialogic pedagogy and humility of both teacher/learner; and 5) the promotion of a cognizance, through pedagogy, that essentialisms are necessary but also potentially misleading and damaging. Such an articulation of ideal pedagogies has also guided my own learning within this research.

China's 'Modern Distance Education' is a government-led initiative prompted by the need to widen access to higher education and by the opportunities offered by the development of a widespread infrastructure of information and communications technologies. Distance education using television, radio and other technologies has a long history in China, but the advent of computer communications opened new possibilities for promoting educational development and the policy goal of modernisation. Distance education in China now involves online learning, to various degrees. However, the effectiveness of online courses depends on learners accessing them and using the resources provided. Does this happen? How well do learners manage their online learning? What barriers do they encounter? This thesis examines these questions through a study of adult distance learners based on analysis of a survey of 2931 learners and in-depth interviews with 21 learners and distance education experts in several locations. I find that: (1) The barriers to online learning faced by the sample learners are of seven types: communication and interaction; teaching and courses; learning resources; learning support services; external support and economic burdens; computer and network operation skills; and conditions for accessing the Internet. (2) Among the seven types of barrier, the 'communication and interaction' barrier is not only acting as the most important one faced by these learners, but also exists as a markedly independent one. (3) Improvements in 'communication and interaction' are the most effective in overcoming the other barriers and also contribute to increasing the learners' learning efficiency. This leads to the perception that working on 'communication and interaction' is very likely to be the best starting point for tackling barriers to online learning. According to these findings, I believe that if the situation of 'communication and interaction' in online learning can be improved for online learners to meet their desire for 'sociability', and once they can thus establish their own 'learning communities' and form relatively stable 'student-to-student' relationships, and 'student-to-teacher' relationships, other learning barriers will be reduced as well. Hence, I argue that we should always pay attention to making 'communication and interaction' occur effectively for online learners in the learning process. We should consider the matter of 'interaction' not only in the delivery process of teaching and tutoring as well as in learning activities, but also in the production of teaching materials and in the provision of learning materials, as well as in the building of learning environments. In a word, it is necessary to put the whole matter of 'interaction' at the core of the instructional system design for online learning.

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This work outlines the history of Access Courses and explains the National quality assurance framework established to co-ordinate standards within such provision. The National Framework consists of a number of Authorised Validating Agencies (AVAs) who have been empowered to validate Access provision subject to various quality assurance mechanisms. The quality assurance requirements of AVAs are generalised and the effects they have, in terms of costs and benefits, to a number of stakeholders are detailed. Key stakeholders identified are the providing institution, students, and higher education institutions. The general principles of cost-benefit analysis are outlined along with case study examples. A computer-based model is produced with the capability of manipulating the generalisable costbenefit factors to accommodate local conditions and could therefore be used as a decision support aid by the three key stakeholder groups. The application of the model beyond the case studies is also discussed. The problematic nature of applying cost-benefit analysis to the quality assurance mechanisms of Access Courses is also considered. Areas where further research is required are outlined.

<p> This study explored the problem of student attrition in beginning courses of an Intensive English Program (IEP) that may affect the sustainability of the IEP. The purpose of the study was to understand the perceptions of continuing students and the factors that influenced their motivation and engagement to persist studying in the IEP. Constructivism and behavioral social learning theory guided this study. The research problem addressed the need for students to remain in IEPs and achieve second language acquisition. The research questions were designed to learn what instructional approaches motivated and engaged participants to persist in successive introductory courses. A qualitative case study design, guided by interpretive epistemology, was used to collect students' opinions, perceptions, and suggestions on their experiences in their first course. The target population was beginners in a second IEP course at a community college. A purposive sample of 16 participants took part in 2 focus groups, individual interviews, and open-ended surveys for data triangulation. Constant comparative analysis using open and axial coding was used to aggregate data themes for inquiry. The findings revealed that poor student engagement, lack of mentorship qualities in instructors, and little inclusion of technology have been persistent reasons for their dissatisfaction. The project, a collaborative professional development effort, was designed for IEP instructors to gain awareness on past and current research about the andragogical framework of student-centeredness which culminated with the cooperative elaboration of a set of best practices. The social impact of the study comes from benefits that sustainable IEP programs could offer to communities with large populations of immigrants and to international visitors to empower them to achieve immersion into English-speaking societies.</p>