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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
801

Convenience store evaluation and analysis of processes for reduction in hourly sales associate turnover

Lenio, James A. January 2006 (has links) (PDF)
Thesis PlanB (M.S.)--University of Wisconsin--Stout, 2006. / Includes bibliographical references.
802

Stressors affecting Employee Assistance Programme personnel within a call centre environment

Van Wyk, Dina Elizabeth. January 2006 (has links)
Thesis (MSocSci (Employee Assistance Programme))-University of Pretoria, 2006. / Includes bibliographical references. Available on the Internet via the World Wide Web.
803

Employee Relations in the International Automotive Industry in an Era of Global Change

Kochan, Tom, Lansbury, Russell 31 May 1995 (has links)
No description available.
804

Assessing the efficacy of a precepted orientation in new graduate nurse transition into the workplace

Hansen, James Law. January 2008 (has links)
Thesis (M.S.)--University of Wyoming, 2008. / Title from PDF title page (viewed on Nov. 11, 2009). Includes bibliographical references (p. 40-42).
805

The effect of interactive review on motivation and job performance in survey research workers /

Wilson, June Hartnett, January 1999 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 1999. / Vita. Includes bibliographical references (leaves 159-167). Available also in a digital version from Dissertation Abstracts.
806

Attitudes towards giving quality service : a comparison between Las Vegas and Windsor Casino employees /

Altman, Michael A. January 1994 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 1994. / Typescript. Includes bibliographical references (leaves 34-36).
807

n Psigometriese oudit van 'n bestaande keuringsprosedure

Cross, Edwin 04 1900 (has links)
Study project (MComm) -- University of Stellenbosch, 2001. / ENGLISH ABSTRACT: A psychometric audit of an existing selection procedure: The validity and credibility of assertions made about the effectiveness and faimess of selection procedures is dependent on the methodology with which the procedure was developed and justified. Thus the process of evaluating a selection procedure in practice entails comparing the developmental history of the procedure to the ideal approach of developing and justifying a selection procedure, derived from standard guidelines, to identify and rectify any procedural and substantial shortcomings. Such a process could be described as a psychometric audit. The actuarial approach to selection is proposed as the ideal approach, whereby a mechanical decision rule is derived from historical data and justified in terms of the faimess and utility of the decisions made. A psychometric audit on the developmental history of the selection procedure for the selection of commission advisers is undertaken and various shortcomings are identified and rectified or at least recommendations are made on rectifying them. The audit finds that the selection procedure has zero validity and negative utility and discriminates unfairly. / AFRIKAANSE OPSOMMING: Die geldigheid en geloofwaardigheid van utsprake oor die effektiwiteit en billikheid van In keuringsprosedure is 'n funksie van die metodologie waarmee die prosedure ontwikkel en regverdig is. Dus geskied die evaluasie van In keuringsprosedure in wese deur die ontwikkelingsgeskiedenis van die prosedure te vergelyk met die ideale benadering tot die ontwikkeling en regverdiging van In keuringsprosedure, afgelei uit standaard riglyne, om enige proseduriele en substantiewe tekortkominge te identifiseer en reg te stel So 'n proses sou beskryf kon word as 'n psigometriese oudit. Die aktuariele benadering tot keuring word voorgestel as die ideale benadering, waarvolgens In meganiese beslu~emingsreel afgelei word u~ historiese data en regverdig word in terme van die billikheid en nut van die besluitneming wat in gevolge die reel geskied. In Psigometriese oudit is onderneem op die ontwikkelingsgeskiedenis van die keuringsprosedure vir die keuring van kommissie adviseurs en verskeie tekortkominge is ge"identifiseer en reg gestel of ten minste aanbevelings ten opsigte van regstelling gemaak. Die oudit vind dat die keuringsprosedure oor zero geldigheid en negatiewe nutwaarde beskik en onbillik diskrimineer.
808

The modification, elaboration and empirical evaluation of the De Goede learning potential structural model through the incorporation of non-cognitive learning competency potential latent variables

Du Toit, Berne 12 1900 (has links)
Thesis (MCom)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: People are often referred to in a Human Resource Development context as the organisation‟s most important resource in recognition of the important knowledge and learning they bring to the organisation (Bierema & Eraut, 2004). South African organisations experience a shortage of this valuable and important resource due to the country‟s social political past which was led by the Apartheid system. South Africa today still suffers from the consequences of the history of racial discrimination which was lead by the Apartheid system. This system was one of legal racial segregation enforced by the National Party government of South Africa between 1948 and 1993 and it deprived the majority of South Africans of the opportunity to develop and accumulate human capital. South Africa‟s past has thus left the previously disadvantaged group members with underdeveloped competency potential, as opposed to the not previously disadvantaged group members, and this has subsequently led to adverse impact in valid, fair (in the Cleary sense of the term) strict-top-down selection. This underdeveloped competency potential prohibits these individuals from succeeding in the world of work. Because of the importance of labour it is crucial that the South African labour force be developed to reach its full potential. Adverse impact in personnel selection refers to the situation where a selection strategy affords members of a specific group a lower probability of being selected compared to members of another group (Boeyens, 1989). There thus lies a vast reservoir of untapped human potential in this country, and a method to identify these individuals is required. The fact that adverse impact is created during personnel selection does not necessarily mean that selection procedures are responsible for the adverse impact. Adopting a problem orientation involves using careful analysis to identify the root causes of a problem (Bierema & Eraut, 2004). In South Africa an intellectually honest solution to the problem of adverse impact would be to provide development opportunities, rather than searching for an alternative selection instrument, to those individuals who have been denied opportunities in the past in order to develop skills, abilities and coping strategies necessary for job performance. This does not imply that affirmative action should be abolished; it rather suggests that the focus of this corrective policy should shift towards a more developmental approach. More emphasis should be placed on providing the previously disadvantaged with the necessary training and development to foster the necessary competency potential to succeed in the world of work. Affirmative developmental opportunities will entail giving previously disadvantaged individuals access to skills development and educational opportunities aimed at equipping them with the currently deficit skills and knowledge. A need exists to identify individuals who will gain maximum benefit from these developmental opportunities and who display the highest potential to learn, as resources for such developmental programmes are scarce. Attempts at accelerated affirmative development will be effective to the extent to which there exists a comprehensive understanding of the factors underlying training performance and the manner in which they combine to determine learning performance (De Goede & Theron, 2010). De Goede (2007) has already conducted a study to identify such individuals. Selection alone, although important and necessary, is not sufficient to ensure successful affirmative development interventions. Additional interventions are required, post-selection, to ensure success. The primary objectives of this study are consequently to build onto De Goede‟s (2007) foundations and it is therefore necessary to describe De Goede‟s (2007) model, explain its underlying argument, report on the fit of his proposed structural model and also to report on the findings regarding the specific causal relationships which he proposed. De Goede‟s (2007) existing learning potential structural model was expanded with the inclusion of additional non-cognitive variables in order to gain a deeper understanding of the complexity underlying learning and the determinants of learning performance. The hypothesised learning potential structural model was empirically tested and evaluated and achieved good close fit. Modification indices calculated as part of the structural equation modelling suggested a specific addition to the existing model that would improve the fit. One modification was subsequently made to the model after the consideration of the full range of fit indices, standardised residuals, modification indices and parameter estimates. No paths were removed. This decision was taken because the path-specific hypotheses that were tested referred to the specific paths when they were included in the specific model. Deleting insignificant paths from the model would therefore change the original hypotheses. The final revised structural model achieved good fit. The limitations of the research methodology, the practical implications of this study, and recommendations for future research are also discussed. / AFRIKAANSE OPSOMMING: In die konteks van Menslike Hulpbronontwikkeling word daar vele kere na mense verwys as die organisasie se belangrikste hulpbron uit erkenning vir die belangrike kennis en leer wat hulle na die organisasie bring (Bierema & Eraut, 2004). Suid-Afrikaanse organisasies ervaar „n tekort aan die waardevolle en belangrike hulpbron weens die land se verlede onder leiding van die Apartheidsisteem. Suid-Afrika ly vandag steeds onder die gevolge van die geskiedenis van rassediskriminasie onder leiding van die Apartheidstelsel. Hierdie stelsel is gebaseer op wetlike rasseskeiding, afgedwing deur die Nasionale Party regering in Suid-afrika tussen 1948 en 1993. Hierdie sisteem het die meeste Suid-Afrikaners die geleentheid op toegang tot ontwikkelingsgeleenthede ontneem. Suid-Afrika se verlede het die lede van die voorheen benadeelde groepe gelaat met onderontwikkelde bevoegdheidspotensiaal, in teenstelling met lede van bevoorregte groepe. Dit het daartoe aanleiding gegee dat geldige en regverdige (in die Cleary sin van die begrip) streng bo-tot-onder keuring „n nadelige impak teen voorheen benadeelde individue tot gevolg het. Die onderontwikkelde bevoegdheidspotensiaal verhoed die voorheen benadeelde groepe om suksesvol in die werksplek te wees. Weens die belangrikheid van arbeid is dit noodsaaklik dat die Suid-Afrikaanse arbeidsmag ontwikkel word om sy volle potensiaal te bereik. Nadelige impak in personeelkeuring verwys na die situasie waar „n keuringstrategie lede van „n spesifieke groep „n laer waarskynlikheid van keuring bied in vergelyking met lede van „n ander groep (Boeyens, 1989). Daar bestaan dus „n reuse onontginde reservoir van menslike potensiaal in hierdie land en „n metode om hierdie individue te identifiseer word benodig. Die feit dat „n nadelige impak geskep word tydens personeelkeuring beteken nie noodwendig dat die keuringsprosedures verantwoordelik is vir die nadelige impak nie. Die aanvaarding van „n probleemoriëntasie vereis die gebruik van „n versigtige analise om die grondoorsake van „n problem te identifiseer (Bierema & Eraut, 2004). In Suid-Afrika sal dit „n intellektueel eerlike oplossing ten opsigte van die probleem van nadelige impak bied om ontwikkelingsgeleenthede te voorsien aan daardie lede wat geleenthede misgun is in die verlede, om vaardighede, vermoëns en hanteringstrategieë wat benodig word vir werksprestasie te ontwikkel, eerder as om „n ander keuringsinstrument te soek. Daar word glad nie hiermee geïmpliseer dat regstellende aksie tot niet gemaak moet word nie. Daar word slegs voorgestel dat die fokus van regstellende aksie meer ontwikkelingsgerig moet wees. Groter klem moet dus daarop geplaas word om lede van voorheen benadeelde groepe die geleenthede te gee om die nodige bevoegdheidspotensiaal te ontwikkel om suksesvol in the werksplek te wees. Regstellende ontwikkelingsgeleenthede sal voorheen benadeelde individue toegang gee tot opleidings en ontwikkelingsgeleenthede wat daarop afgestem is om hulle van die nodige vaardighede en kennis te voorsien wat hulle kortkom. „n Behoefte bestaan om daardie indiwidue te identifieer wat die grootste voordeel uit hierdie ontwikkelingsgeleenthede sal trek en wat die hoogste vlak van leerpotensiaal het, aangesien hulpbronne vir die doel baie skaars is. Pogings tot versnelde regstellende ontwikkeling sal net suksesvol wees tot die mate wat daar „n omvattende begrip is van die faktore wat onderliggend is aan leerprestasie en die wyse waarop hulle kombineer om leerprestasie te bepaal (De Goede & Theron, 2010). De Goede (2007) het reeds so „n leerpotensiaalnavorsingstudie gedoen. Keuring alleen, alhoewel belangrik en noodsaaklik, is nie voldoende om suksesvolle regstellende ontwikkelingsingrypings te verseker nie. Verdere addisionele ingrypings word na keuring benodig om sukses te verseker. Die primêre doelstellings van hierdie studie is gevolglik om op De Goede (2007) se fondasies te bou. De Goede (2007) se model is beskryf, sy onderliggende argument is verduidelik, verslag is gedoen oor die pasgehalte van die voorgestelde strukturele model en ook oor sy bevindinge aangaande die spesifieke, oorsaaklike verwantskappe wat hy voorgestel het. De Goede (2007) se bestaande leerpotensiaal strukturele model is gewysig en uitgebrei deur die toevoeging van addisionele nie-kognitiewe veranderlikes om ‟n meer indringende begrip van die kompleksiteit onderliggend aan leer en die determinante van leerprestasie te verkry. Die strukturele model is empiries getoets en geëvalueer en die model het „n goeie passing getoon. Modifikasie-indekse bereken as deel van die strukturele vergelykingsmodellering het „n spesifieke baan uitgewys wat die passing van die model sou verbeter indien dit bygevoeg word tot die bestaande model. Die strukturele model is dus aangepas deur die addisionele baan by te voeg tot die bestaande model na die oorweging van die volle spektrum pasgehaltemaatstawwe, gestandaardiseerde residue, modifikasie-indekse and parameterskattings. Geen bane is verwyder nie. Die besluit is geneem omdat die baan-spesifieke hipoteses wat getoets is, verwys het na spesifieke bane toe hulle ingesluit is in die spesifieke model. Verwydering van bane wat nie statisties beduidend was nie, sou dus die oorspronklike hipoteses verander. Die bevinding was dat die finaal-gewysigde strukturele model die data goed gepas het. Die beperkinge van die navorsingsmetodiek, die praktiese implikasies van die studie en aanbevelinge vir toekomstige navorsing word ook bespreek.
809

A descriptive and exploratory study towards a spiritual intelligent transactional model of organisational communication

Van der Walt, Elizabeth Alletta 30 June 2006 (has links)
In this study intelligence is perceived as a primary variable in explaining the needs, motivations and behaviour of individuals in society in general, and in the organisation specifically. A distinction is made between IQ, which is perceived as a rational intelligence that has its roots in Newtonian physics, EQ, which is perceived as an adaptive and emotional intelligence that enables an individual to adapt to changing circumstances, and SQ, which is perceived as a spiritual intelligence that enables an individual to recontextualise a situation towards a meaningful and holistic experience. It is argued that changes and developments in society during the 20th and 21st centuries can be related to a growing awareness and understanding of intelligence in society from IQ to SQ. This argument is supported by various discussions regarding different time periods from the 20th century to the 21st century, and societal members¡¦ reactions to changes in the environment during these time periods. It is also maintained that changes in society impact significantly on the organisation since the employee is a member of both society and the organisation. As such, any changes in the needs, motivations and behaviour of societal members will also reflect in the organisation. Based on an in-depth literature review, and descriptive, explanatory and exploratory descriptions in this study, it is maintained from the results obtained in Chapter 4 regarding the SQ-needs and motivations of the new employee that organisational management need to recognise the spiritual-related intelligence behind the changing needs and motivations of the new employee as meaning-seeking individual. This is especially important as a means of merging the SQ-needs and behaviour of employees, thus limiting the occurrence of anomie, conflict and workplace resistance in the organisation. The argument of this study is that the manner in which most organisational and managerial practices, communication, and employees, are approached in the modern organisation, is unable to provide meaning or purpose. It is argued that it is not through the process of control, prediction or mere adaptation to a changing environment, but through an emergence into a ¡¥new reality¡¦ that meaning is established. This emergence into a new reality requires a spiritual intelligent leadership approach through which the SQ-needs and motivations of the new employee can be addressed. Most important is that organisations need to provide a channel for employees through which they can express newly acquired values, needs and motivations, such as a well-defined and well-developed communication system. Zohar (1997) argues that the most effective means of recognising and implementing SQ in the organisation would be through the process of communication. A point of departure in meeting the needs and motivations of the new employee would therefore be through the process of spiritual intelligent communication in which the sender (manager or leader) recognises the meaning-seeking needs and motivations of the receiver (employee) to such an extent that they can both negotiate a shared meaning regarding organisational practices due to a new understanding between them. The aim of this study is therefore to investigate such a communication model by exploring the need for a spiritual intelligent transactional model of organisational communication. Based on the new-found knowledge gained with regards to the application of SQ in the organisational context, this study has identified the following potential topics for future research: ,,X Empirical research could be conducted to test the viability of the proposed spiritual intelligent transactional model of organisational communication. ,,X SQ as a primary and determinant variable in organisational behaviour, employee or managerial development, and organisational success, can be researched. ,,X Further research studies can be conducted to determine the SQ-related needs of employees in large and small organisations. Studies like these could contribute significantly to methods and means of addressing the growing problems of anomie, poor management and communication practices, conflict, and resistance in the modern organisation. / Communication Science / D. Litt. et Phil.(Communication)
810

Merit rating for technical personnel in chemical research laboratories

Zisson, James January 1952 (has links)
Thesis (M.B.A)--Boston University

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