Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2016. / In both developed and developing countries, small and medium enterprises (SMEs) create employment opportunities and can therefore improve the standard of living. The South African Government have embarked on a number of initiatives in support of SMEs. The Department of Trade and Industry (DTI) and the SEDA Technology Programme (STP) have a number of assistance programmes that are being implemented in support of SMEs. Although there have been many varied studies on business incubators, there is still a need for research to determine the importance of entrepreneurial skills for the development of successful incubators.Business incubators are essentially organisations that assist to increase survival rates of innovative start-up companies and support the entrepreneurial process. Incubators provide resources and services to entrepreneurs, including working space or physical offices, technical expertise, management mentoring, assistance in compiling an effective business plan, shared administrative services, technical support, business networking, advice on intellectual property and sources of financing, markets as well as strict admission and exit rules, which are designed to ensure that the incubator concentrates its efforts in helping innovative and fast-growth business start-ups that are likely to have a significant impact on the local economy. This therefore reduces the start-up capital and overhead costs, and allows the entrepreneur to focus on his/her core business whilst receiving operational support and hand-held coaching. The incubator concept supports the clients’ development journey to ensure business sustainability and growth.The main objective of the study is to determine the role that business incubators play in filling entrepreneurial-skills requirements for SMEs in the Cape metropolitan District. The population of this study comprised all the business incubators on the data base of one of the organisations that promotes SME development strategies and programmes in the Cape Metropolitan Area (CAM). All of the five business incubators that were registered on the database of a local organisation, known as Traction, during the course of the investigation, were deemed suitable for the study and therefore comprised the sample, which promotes SMEs’ development. The study utilises a mixed approach of quantitative and qualitative methods to collect data. From a quantitative point of view, questionnaires are utilised, while face-to-face interviews is used as a qualitative method. A maximum of seventy questionnaires is administered to incubated SMEs, 28 questionnaires were returned and all qualified for data analysis. This amounts to a 40% response rate. To complement the survey questionnaire, five face-to-face interviews were conducted with business incubators. The Statistical Package for the Social Sciences (SPSS) software was utilised to analyse the quantitative data, whereas qualitative data was analysed by means of content analysis and the results for both methods were presented in the format of figures, tables and charts.

Thesis (MTech (Business Administration (Entrepreneurship)))--Cape Peninsula University of Technology, 2017. / Graduates face challenges to secure relevant employment; even worse, obtaining a qualification does not guarantee employment or employability. The labour market no longer only searches for a qualification but also for a set of skills. Graduates are required to improve upon proficiencies that would qualify for positive performance and would benefit the employer to use for business purposes. In addition, scarcities of expertise, besides working environment knowledge, indicate that businesses are unwilling to employ graduates, hiring more experienced people as an option. This research has studied the developing concept of social entrepreneurship; but principally examined the context in which social entrepreneurship can be used to improve graduate employability. A quantitative method was used with the help of a structured questionnaire in order to achieve a high level of reliability in relation to data analysis. The subjects for this research comprised 187 social entrepreneurs who are formally registered as non-profit organisations within Cape Town, and are registered on the Western Cape Charity South Africa database. The data collected for this study were analysed and illustrated using tables, bars and pie charts. It is hoped that this study will not merely add to the knowledge of social business enterprise, but also disclose the likely roles that social entrepreneurs can play to improve graduate employability. / National Research Foundation(NRF)

Submitted in fulfillment of the requirement for D Phil: Management Sciences (Marketing), Durban University of Technology, Durban, South Africa, 2017. / There has been substantial research related to small and medium-sized Chinese enterprises in various countries. However, little research has been done on marketing by Chinese entrepreneurs in South Africa. Furthermore, no documented research has been conducted on the use of marketing intelligence by Chinese entrepreneurs in KwaZulu-Natal. For entrepreneurs, marketing intelligence plays an important role in the performance of their businesses. This study is aimed at assessing the application of marketing intelligence by Chinese entrepreneurs regarding their survival, growth and success in KwaZulu-Natal, South Africa. This study was conducted within the main industrial areas in KwaZulu-Natal, where Chinese entrepreneurs are based. The research was of a quantitative, descriptive and cross sectional nature, conducted among a sample of 120 business owners, managers, marketing executives and senior staff. The results revealed that the use of marketing intelligence in strategic decision-making by Chinese entrepreneurs in KwaZulu-Natal is very limited. The extent of awareness of marketing intelligence was fairly low. It also emerged that most of the respondents still acknowledged the importance of marketing intelligence and the role it could play in their businesses’ success. Pursuant to the general requirement for an original contribution in a doctoral thesis, the study provides a framework for current and potential Chinese entrepreneurs with regard to the application of marketing intelligence in their marketing planning. / D

Submitted in fulfillment oof part of the requirements for the Masters ooff Business Administration, Durban University of Technology, Durban, South Africa, 2017. / Small businesses form the backbone of any nation’s economy, especially where unemployment is extremely high. South Africa is one of the many countries that struggle with low economic growth resulting in low employment. This study investigates the relationship between entrepreneurial orientation, business performance and competitive advantage. South Africa’s small business sector is under pressure as evidence exists that the failure rate is well above 70 percent, and to an extent, up to 90 percent depending on various conditions. This study was conducted in Durban, South Africa. The study sought to answer the two questions namely: a) Is there a significant relationship between entrepreneurial orientation and business performance? and b) Is there a mediating role of competitive advantage in the relationship between entrepreneurial orientation and business performance? These questions were targeted to small business owners or managers in Durban, South Africa. Therefore, 177 participants responded, and both questions were tested and yielded positive results. Data were collected by means of a questionnaire consisting of 24 items. Indeed, the finding was that there is a positive and significant relationship between entrepreneurial orientation and business performance, and that competitive advantage does mediate the relationship between business performance and entrepreneurial orientation. Finally, many studies examined in this study support the findings of this research pointing out that a strong positive relationship exists between business performance and entrepreneurial orientation. Similarly, there seems to be an agreement that there is some relationship between competitive advantage, entrepreneurial orientation and business performance. However, the literature reviewed did not clarify if competitive advantage does actually mediate the relationship between entrepreneurial orientation and business performance whilst this study found that mediation does exist between the entrepreneurial orientation and business performance link. Hence, small businesses need to learn more about this relationship so to take advantage of possible synergies that may arise from it. Further, both the government of South Africa and the private sector should keep supporting small businesses by making use of research studies like this one and many more which are based on theory and practice. / M

D.Litt. et Phil. / The growing number of married women with children who enter the work force is widely documented. In addition, the last decade has seen the number of self-employed women increase dramatically. The homemaker role, which remains an important adult attainment fora large segment of the female population for at least some portion of their adult lives, has received little attention. The career of the homemaker is omitted both in the traditional definition of the labour force and by the career counselling profession. Because of the rise in women's labour force activity there has been increased concern with the psychological implications of occupying family and work roles simultaneously. Married women who obtain employment typically experience role expansion and such expansion has potential repercussions for the women themselves, for their families and for their employing institutions. Although these women are assuming the demanding role of employee, they are typically not free to relinquish any of their previous traditional roles - the major responsibility for household work and parenting chores still appears to be the province of women. Presently, the empirical evidence of the psychological effects of maternal employment is equivocal, suggesting both positive and negative effects are possible. On the one hand paid employment has been related to increased self-esteem, status and life satisfaction in working mothers. On the other hand, maternal employment has also been associated with role conflict, life dissatisfaction and family stress. A wide variety of correlates of home-career conflict has been studied. The accumulation of empirical studies has not, however, been integrated in a way which advances understanding of the interrelationships of variables associated with home-career conflict. The purpose of the present study was to investigate from within an integrated framework the relationship between work and family domains and their impact on the life satisfaction of women who re-enter the labour market, women entrepreneurs and homemakers.

This is a qualitative study which seeks to understand how Somali shop owners run successful businesses in the township of Soweto in South Africa. This research report has three sections, namely (1) the academic paper which comprises a shortened literature review, the research method, findings, and the discussion; (2) an extended literature review and (3) the research methodology. It is important to mention that these three sections are related and not necessarily stand-alone sections. Despite the hostilities faced by the Somali shop owners from the host communities in South Africa, it is notable that they are successful, small-sized entrepreneurs in most townships of South Africa (SA). Previous research on Somalis has predominantly focused on their assimilation into the societies in their host countries, and on how they are led into self-employment because of the unfavourable labour markets in the host country. In this vein, there is a need to understand how they run successful businesses in the townships of SA. This study seeks to answer the following research question: How Do Somali Shop Owners Succeed in Running Businesses in Soweto, South Africa (SA)? In pursuit of answers to the above research question, this study was confined to three locations in Soweto, namely Orlando West, Chiawelo and Rockville which have a relatively high number of Somali entrepreneurs who have been in operation for longer than three years. This qualitative study explored the multiple perspectives of reality of Somali shop owners. Purposively, 14 Somali shop owners were identified initially using purposive sampling. Subsequently, theoretical sampling was used to identify Somali shop owners who were interviewed regarding how they successfully run their businesses in the locations of Orlando West, Chiawelo and Rockville in the township of Soweto. A total of eighteen semi-structured, in-depth and face-to-face interviews were conducted with these shop owners as a means of gathering data to the point of saturating their perspectives. Data collection ceased when new perspectives were no longer evident as interviewees were being repetitive. Open-coding and constant comparison was used to analyse the data. The findings of the study show that ethnicity plays a predominant role in the success of the Somali shop owners. The intra-ethnic networks and trust-based support systems are pivotal to how Somali shop owners run successful businesses in Soweto. The key findings manifested showed that various forms of support came from Somali communities, family and fellow countrymen which were also central to their success. Another key finding showed that Somali shop owners run their businesses by complementing, rather than predominantly competing with the other local businesses, which ultimately differentiates them in this way. The study also revealed that responsiveness to local customer needs by enhancing the value of their business to the locality is also characteristic of how Somali shop owners build customer loyalty. This study contributes to our understanding of how Somali entrepreneurs conduct successful businesses in a hostile host country. The findings have implications for business development training and programmes which support immigrant entrepreneurs. The findings may also be extended to inform how business development programmes would be designed to equally support local entrepreneurs.

The purpose of local economic development (LED) is to build up the economic capacity of a community, to improve its economic future and the quality of life for all. It is a process by which public, business and nongovernmental sector partners work collectively to create better conditions for economic growth and employment generation (World Bank, 2006). In achieving the above definition of LED by the World Bank, the participation of community members in this process cannot be over emphasized. Women entrepreneurs are a driving force in today’s modern world. Most researches on women entrepreneurs in developed countries have showed that there are significant improvements in the economic growth of these countries as a result of the entrepreneurial activities of these women. However, there are limited statistics on the impact of women entrepreneurs in developing countries. The context of this research area is the Nelson Mandela Bay Municipality (NMBM). This research makes a contribution to the existing body of knowledge about the promotion of LED through the participation of women entrepreneurs in NMBM. A group of women entrepreneurs in the metro completed a questionnaire. The aim of the questionnaires was to help identify their nature of business, years of being in business and most importantly, challenges each one of them encounter in carrying out their business operations and in developing their entrepreneurial skills. The research methods used in the study are the qualitative and quantitative methods. The qualitative method approach is used in the literature review. The literature review formed the conceptual basis against which the information gained from questionnaires were analysed. The quantitative method included the use of questionnaires. The data collected in this study revealed that the activities of women entrepreneurs contributed in their own little way to the growth and development of the metro. The study further reveals that finance is one of the major challenges of the women entrepreneurs as supported by the findings in the literature review. Therefore, if access to finance and support system are made readily available for women entrepreneurs, they would be able to make a significant impact in the development of the metro and nation at large. In conclusion, the researcher has been able to identify some of the challenges women entrepreneur face through the experience of the respondents in the study. The researcher has also been able to demonstrate how the aims and the objectives of the study have been met.

This study examined the influence of gender on access to venture capital and firm performance on Small, Medium and Micro Enterprises in King Williams Town, South Africa. This study sought to establish whether there was differential access to venture capital between genders; to establish whether men- and women-owned SMMEs differ in performance; to identify whether an association between gender and business related experience can be found; and to assess the extent to which the gender gap in SMME access to venture capital and performance could be allocated to gender differences in levels of business related experience. A total sample of 109 SMMEs was used which comprised 53 female- and 56 male-owned. The quota sampling technique was implemented and a self-administered questionnaire was used for the purpose of gathering primary data. Data for this study was gathered from SMME owners only as they were the targeted respondents. The t-test and Chi-square test were used for the statistical analysis in order to arrive at findings and conclusions. Based on a 64% survey response rate, the study reports the existence of statistically significant gender gap in SMME access to venture capital and SMME performance. In addition, this study also reports the existence of a gender gap in business related experience amongst SMME owners. However, after controlling for business related experience, the gender gap in SMMEs access to venture capital and performance disappears. This study therefore argues that the variation in business related experience between gender plays a major role in the noted gender gap. This study therefore concludes that addressing gender gap in business related experience is of vital importance as this would also assist in eliminating the apparent gender gap in access to venture capital and firm performance. To address the gender gap in business related experience, the study recommends that innovations in the design and delivery of training programmes should be implemented. Establishing and monitoring targets for current women managers who are also potential future business owners/SMME owners, should be a policy being practiced in both the private and public sector, among other recommendations outlined in the study.

The government of South Africa has seen many financial reforms in the finance industry since the attainment of freedom in 1994. Many microfinance institutions (MFIs) have emerged in the name of poverty reduction, however the impact of MFIs on poverty reduction in rural areas has not been significantly high. Poverty has been reduced but still the inequality gap has even widened (HSRC, 2004). The study is concerned with analysing the impact of MFIs in poverty reduction among the rural poor. Empirical evidence from many developing nations around the world has shown that microfinance is a tool that is relevant in reducing poverty within rural areas. This study investigates the impact of microfinance institutions on household income levels, education and business skills. The study followed a qualitative approach in terms of the research methodology and a survey research design. Data was collected using questionnaires, scheduled interviews, focus group discussions and key informants. Two sample techniques were used for the selection of the MFIs and the household respondents, that is purposive sampling and cluster sampling. In total, 150 households, 15 MFIs and five key informants were interviewed. Descriptive analysis methods were employed and the study showed that only 10 percent of the total households have been able to access microfinance. The number of people who gained business skills was also low (10 percent). The MFIs who provide financial services excluding the other services like business training programmes were 80 percent of the total number of MFIs interviewed. This data showed that only a few (20 percent) MFIs are willing to go an extra mile rendering business skills to their clients. Overally the major finding of the study was that although, MFIs are reaching out to the rural communities, their levels of outreach is still very low within the rural areas. However this does not mean that the impact of MFIs funding is not felt among the rural poor. The levels of income and educational benefits have been increased and felt by the 10 percent of the rural poor clients. This study advocates for an entrepreneurship development pathway to poverty reduction. Microfinance should be used as a source of finance to initiate entrepreneurial activities among the poor in order to generate income. In this study, the use of microfinance finance for consumption by the poor is discouraged because it depletes the funds that can be channeled for selfhelp projects within the rural communities. The study findings motivated the recommendations that encourage an inclusive financial system that is capable of reaching out to the rural poor.

The positive role and fundamental contribution of entrepreneurship on a global and national level is an unconditional phenomenon pertaining to economic growth. There are though various perspectives and opinions on the format and context of contribution. One of these perspectives embraces the obstacles involved in the entrepreneurial process hindering contribution and economic catalisation. This study follows a focused approach towards investigating a critical obstacle and specifically the access to finance, within an indicated geographical area. The research intervention has obtained a large and reliable data set to examine the contention that there are obstacles faced by entrepreneurs in accessing small business finance in the Tshwane area. The findings of the study support this contention and also the fact that conventional financing mechanisms do not allow for cost-effective provision of finance to large numbers of entrepreneurs seeking small quantities of finance. Poverty and lack of assets mean that many people do not have the collateral needed to access formal financing. / Business Management / M. Comm. (Business Management)