Syftet med denna studie är att undersöka vilken innebörd begreppet ”kulturkompetens” ges i litteraturen samt utifrån detta problematisera dess applicering på praktiken. Begreppet ”kulturkompetens” saknar en enhetlig definition, något som initierat skrivandet av denna uppsats. Studien bygger på en litteraturstudie i form av en kvalitativ textanalys. I vår kritiska granskning av litteraturen kunde vi bland annat finna begrepp, såsom ”ethnic-sensitivity” och ”cultural awareness”, som på liknande sätt berör strategier för att uppnå ”kulturkompetens”. Självinsikt hos socialarbetaren och öppenhet inför kulturella skillnader är viktiga egenskaper hos en ”kulturkompetent” socialarbetare enligt handböckerna. Genom en granskning av de begrepp vi funnit i litteraturen var för sig, men även genom jämförelse av dem, har vi bland annat funnit att kultur nästan genomgående kopplas till etnicitet i diskussionerna kring ”kulturkompetens”. I problematiseringen av begreppet har vi pekat på hur mötet mellan socialarbetaren och klienten kan komma att påverkas då socialarbetaren utgår från tankar kring ett ”kulturkompetent” bemötande. / The purpose of this study is to investigate what meaning the concept "cultural competence" is given in the literature and from this problematize its application to practice. The concept "cultural competence" has no uniform definition, which initiated the writing of this essay. The study is based on a literature review in the form of a qualitative text analysis. In our critical review of the literature we could find, among other concepts, "ethnic-sensitivity" and "cultural awareness", which is similarly related to strategies for achieving "cultural competence". Self-knowledge of the social worker and openness to cultural differences are important characteristics of a "culture competent” socialworker according to the guiding literature for social workers. Through an separately examination of the concepts we found in the literature , but also by comparing them, we have found that culture almost always is linked to ethnicity in debates on "cultural competence". In the problematization of the meaning of “culture competence” as a concept, we have pointed out how the meeting between the socialworker and the client may be affected when the social work is based on thoughts of "cultural competence".

Since the start of the Syrian war, Jordan has received many Syrian refugees with around 650,000 Syrians now residing in the country. As the state has received a lot of help from the international community, funding refugee camps and providing basic necessities, a lot of international humanitarian practitioners have come to Jordan to work alongside Jordanian and Middle Eastern practitioners. The situation therefore has brought practitioners from different academic, professional and geographical backgrounds together to work with people of a different cultural background than their own. Syrians represent a vast diversity in terms of ethnic, religious, linguistic and socio-economic backgrounds. Research have addressed that practitioners’ sensitivity to how cultural complexities may influence social problems can facilitate a better understanding of the client’s path to recovery. The purpose of our study was to increase the knowledge of mental health and psychosocial support practitioners’ understanding and experience of a culturally sensitive social work in Amman, Jordan and discuss how this affects their practice with Syrian refugees. Through qualitative interviews we found that the practitioners’ perception of Arab culture as one and the same makes culture a non-issue in terms of cultural diversity, and that this perception influence the practice with Syrian refugees in a number of ways.