Even though penalty policies have been adopted as airlines marketing strategies, little academic literature is found. Popular industries which were investigated for penalty policies include cell phone, credit card, hotel, airlines, bank, college, retail store, restaurant, and day care service companies. Notwithstanding the penalty policies commonly adopted in the airline industry, literature for airlines penalty policies is difficult to find and no literature exists to examine the impact of penalties based upon actual data from airlines. This study is the first research to investigate the impact of the penalty policy of airlines concerning the re-purchase behaviour of penalized customers by the actual data collected in the airline company. In this study, a total of 200 cases of data were collected from the airport authority and an international airline company in South Korea. The collected data were reviewed and categorized by demographic factors of customers including gender, and age; by the relationship with the airlines such as customer membership status of the airline loyalty programme; and by the results of the penalty resolution process such as whether the penalty was waived, the reasons for complaints concerning penalty charges, and the results of customers’ repurchase behaviour. To identify the reasons for customer complaints concerning imposing a penalty, all cases of complaints were reviewed and categorized. Attributes of the penalty and concept of perceived justice theory composed of distributive, procedural, and interactional justice were used to understand which factors play a key influential role in customer re-purchase behaviour. According to coding the table, the categorized data were coded and tested by parametric analysis (logistic regression model) in SPSS 20 program and ANOVA. As a result of the research, the customers’ loyalty programme membership status has been shown to positively influenced the re-purchase behaviour. The factors concerning penalty amount and severity (related to distribution justice) negatively affect customer re-purchase behaviour. The other factors are indicated as not significant to customer re-purchase behaviour. This study suggests that the valuable idea from the impact of penalty for the re-purchase behaviour should be considered by airline executives who should build more effective penalty policies. Especially, imposing a penalty amount is considered as one of the most significant factors affecting the perception of fairness and customer intention to raise complaints. In addition to the penalty amount, the airline loyalty programme membership status has to be considered as a key factor to maintain customer loyalty where penalties have been imposed.

The aim of this thesis is to overcome the simplistic idea of homo economicus, by exploring the voting behaviour of heterogeneous agents whose actions are also influenced by their view of social justice and altruism. The thesis consists of four essays which explore the role of non-economic variables in defining individuals preferences. The first essay develops the path-breaking approach initiated by Alesina and Angeletos (2005). It takes in consideration citizens' demand for fairness, and analyses their political choices in a multidimensional scenario. We show how including fairness explains various observed correlations between inequality, redistribution and growth. The second essay analyses the connection between ideology and public schooling. It presents a model in which individuals care about their personal wealth, as well as about the public expenditure, which is allocated by the government between education and the public good. The third essay deepens the analysis of the connection between the ideas of fairness and redistribution and how these evolve over time, and considers a society in which two instruments are available: an income tax and a wealth tax. To avoid double taxation of income, a tax differential is computed, which means that the income tax is subtracted from the wealth tax. The fourth essay analyses the current British Government's "Big Society" plan, which is based on the idea that granting more freedom to local communities and volunteers will compensate for a withdrawal of public agencies and spending. The main conclusion that can be drawn from this thesis is that ideology and altruism deeply influence individuals' preferences and behaviour and can affect political elections and economic fundamentals.

This paper is the result of an empirical research project analysing the decision behaviour of Austrian managers in ethical dilemma situations. While neoclassical economic theory would suggest a pure economic rational basis for management decisions, the empirical study conducted by the authors put other concepts to a test, thereby analysing their importance for managerial decision making: specific notions of fairness, reciprocal altruism, and commitment. After reviewing some of the theoretical literature dealing with such notions, the paper shows the results of an online survey working with scenarios depicting ethical dilemma situations. By judging such scenarios the respondents showed their preference for the named concepts, though with different degrees of confirmation. The results (with all limitations of an online survey in mind) support the theoretical work on the named concepts: Fairness elements (including Rawlsian principles of justice and an understanding of fairness as conceived by a reference transaction) play a major part in management decisions in ethical dilemma situations. Also, commitment as a behaviour that sticks to rules even if personal welfare is negatively touched, and reciprocal altruism as a cooperative behaviour that expects a reciprocal beneficial action from other persons have been concepts used by Austrian managers when analysing ethical dilemmas. The article also tries to put the results into a comparative perspective by taking into account other studies on ethical decision factors conducted with e.g. medical doctors or journalists, and by discussing intercultural implications of business ethics.

To achieve a high level of reliability, efficiency, and robustness in electric systems, the concept of smart grid has been proposed. It is an update of the traditional electric grid designed to meet current and future customers' requirements. With the smart grid, demand management has been adopted in order to shape the load pattern of the consumers, maintain supply-demand balance, and reduce the total energy cost. In this thesis, we focus mainly on energy savings by critically investigating the problem of load management in the smart grid. We first propose a user aware demand management approach that manages residential loads while taking into consideration users' comfort. This latter is modeled in a simple yet effective way that considers waiting time, type of appliance, as well as a weight factor to prioritize comfort or savings. The proposed approach is based on game theory using a modified regret matching procedure. It provides users with high incentives to participate actively in load management and borrows advantages of both centralized and decentralized schemes. Then, we investigate the issue of fairness within demand response programs. The fair division of the system bill stemming from the use of shared microgrid resources with different costs is examined. The Shapley value provides one of the core solutions to fairness problems; however, it has been known to be computationally expensive for systems such as microgrids. Therefore, we incorporate an approximation of the Shapley value into a demand response algorithm to propose a fair billing mechanism based on the contribution of each user towards attaining the aggregated system cost. Finally, we study energy trading in the smart grid as an alternative way to reduce the load on the grid by efficiently using renewable energy resources. We propose a solution that takes into account the smart grid physical infrastructure, in addition to the distribution of its users. Different constraints stemming from the nature of the smart grid have been considered towards a realistic solution. We show through simulation results that all of the proposed schemes reduce the load on the grid, the energy bills, and the total system energy cost while maintaining the users' comfort as well as fairness.

This dissertation advances a new argumentative approach to the political problem of black reparations in the contemporary United States appealing to the normative principle of fair play. Among its core presumptions is the view that getting appreciable numbers of white Americans to acknowledge what I call the primary normative case for black reparations will require, among other things, a new kind of discursive move, namely: the deployment of an intermediary case designed to facilitate recognition of the primary one. The two central tasks of my dissertation are to establish the need for such an intermediary case, and to make it via my novel fair play argument. My approach to fair play reasoning involves three main innovations: First, I introduce the possibility of deploying that framework in a corrective mode, to ground redistributive obligations on the part of members of systemically advantaged groups, but which do not imply guilt or blame. Second, in arguing for that deployment, I offer a novel conception of free-riding which I call externalist insofar as it defines the latter without reference to the relevant agents’ mental states. Third, I argue that in a range of cases those corrective obligations of fair play can qualify as reparative despite the fact that their normative force is not determined by direct reference to any discrete wrong, or what I call extrinsically reparative. A key plank of my proposal is the empirical claim that the lens of fair play is better suited to overcoming many of the moral and social psychological obstacles that have long plagued political progress on black reparations in the U.S. I defend this claim by drawing upon various strands of the empirical literature on white racial identity in connection with attitudes toward race-sensitive social policies generally. I argue that it is only upon being safely confronted with the details of how their very whiteness precipitates the nonvoluntary receipt of various unearned material advantages that white Americans will begin to perceive their own personal involvement in America’s long history of racial injustice, and feel a new kind of pressure to do something about it. / 2021-10-29T00:00:00Z

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Efficient implementation of resource sharing strategies in a multi-user wireless environment can improve the performance of a network significantly. In this thesis we study various scheduling strategies for wireless networks and handle the problem of opportunistically scheduling transmissions using channel aware schemes. First we propose a scheme that can handle users with asymmetric channel conditions and is opportunistic in the sense that it exploits the multi-user diversity of the network. The scheme requires the users to have a priori knowledge of their channel distributions. The associated overhead is limited meaning it offers reduced feedback load, that does not scale with the increasing number of users. The main technique used to shrink the feedback load is the contention based distributed implementation of a splitting algorithm that does not require explicit feedback to the scheduler from every user. The users find the best among themselves, in a distributed manner, while requiring just a ternary broadcast feedback from the scheduler at the end of each mini-slot. In addition, it can also handle fairness constraints in time and throughput to various degrees. Next we propose another opportunistic scheduler that offers most of the benefits of the previously proposed scheme but is more practical because it can also handle heterogenous users whose channel distributions are unknown. This new scheme actually reduces the complexity and is also more robust for changing traffic patterns. Finally we extend both these schemes to the scenario where there are fixed thresholds, this enables us to handle opportunistic scheduling in practical systems that can only transmit over finite number of discrete rates with the additional benefit that full feedback session, even from the selected user, is never required.

La presente investigación aborda la problemática de los factores que perjudican la existencia de la imparcialidad en el ejercicio profesional del periodismo. Para el desarrollo de la presente temática se toman dos casos representativos. El primero de ellos, concierne a la entrevista televisiva realizada en Canal N por el periodista peruano, Augusto Thorndike, al otrora abogado de los expulsados comerciantes del entonces mercado “La Parada”, Malzon Urbina, durante el 2014. Un segundo caso tomado como referencia es la también entrevista televisiva realizada en RPP por la periodista peruana Patricia Del Río a los escritores argentinos Agustín Laje y Nicolás Márquez, a razón del entonces lanzamiento de “El libro negro de la nueva izquierda” y su alusión a la ideología de género y el feminismo, durante el 2017. / This research includes the problematic of the factors that damage the existence of objectivity, or impartiality, in the professional practice of journalism. To illustrate this problem, it has been taken as a reference two specific cases. The first of them, is the television interview made on Canal N by the peruvian journalist, Augusto Thorndike, to the former lawyer of the traders expelled from the market "La Parada", Malzon Urbina, during 2014. A second case is the interview in RPP by the peruvian journalist Patricia Del Río to the argentine writers Agustín Laje and Nicolás Márquez, for the launch of "The black book of the new left" and its allusion to the ideology of gender and feminism, during 2017. / Tesis

The South African primary rebate is governed by Section 6 of the Income Tax Act (58 of 1962). This primary tax rebate entitles taxpayers to a tax-free income portion up to a certain level depending on the rebate amount (also referred to as the tax threshold). The concept of tax thresholds in a tax system in essence adhere to the first tax canon of Smith (1776:676), which suggests that individuals should pay taxes in proportion to each person’s ability to pay tax. The implication of this tax canon is that individuals who have a limited or no ability to pay tax should only be subject to pay tax in relation to their ability. Therefore, before tax can be levied, an amount for the necessities-of-life must be deducted from the taxpayer’s income (Vivian, 2006:85). The primary rebate system thus gives individuals a tax-free income portion which is supposed to first compensate for an individual’s necessities-of-life expenses or put differently the costs to survive. The main purpose of the present study is to critically analyse and compare the fairness of the primary rebates in South Africa in relation to other countries. To meet the main purpose a comparison was done between South Africa’s primary rebate and related government grant programs to that of Brazil and Australia. It was found that South Africa rebate system creates significant vertical and horizontal unfairness and that it compares poorly to the fairer multiple rebate and government grant systems of Brazil and Australia. Accordingly it was recommended that the unified primary rebate system of South Africa is reviewed and brought in line with the multiple rebate systems implemented in countries such as Brazil and Australia. / Dissertation (MCom)--University of Pretoria, 2012. / Taxation / unrestricted

The diploma thesis presents current ideas and relevant psychological theories in the field of fairness and perceived justice, and in such context, it analyzes the mediation process, especially the process of court-initiated mediation in the Czech Republic as an alternative conflict resolution method. Moreover, the thesis aims to provide information on the attitudes of different public representatives to the court-initiated mediation, with special regard to the perception of fairness and justice of the mediation process and its outcome. The empirical part of the thesis introduces an attitudes research of various public representatives to the court-initiated mediation. The research proved a statistically significant difference in attitudes towards fairness and perceived justice of mediation among observed groups of attorneys, junior attorneys, mediators, judges, mediators with attorney license, and a group of other professions. Among the specific groups, there was a statistically significant difference between the groups of attorneys and mediators, attorneys and mediators with attorney license, and finally between the groups of attorneys and the group of other professions. The research data were collected through the newly developed attitude Questionnaire of Perceived Justice of Mediation (DVSM)....