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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Transparency in the Government Communication Process: The Perspective of Government Communicators

Fairbanks, Jenille 01 December 2005 (has links) (PDF)
This study presents an understanding of the role of transparency in the communication processes of agencies of the United States Federal Government, as guided by principles of stakeholder management, models of public relations, and a model for government agency communication. These theories and models all suggest that increased openness in organizations will result in improved organizational functioning and in some instances, increases in organizational trust. The perspectives presented in this paper were collected through eighteen semi-structured in-depth interviews of professional communicators for various agencies in the United States Federal Government. The data shows that government communicators recognize the need for transparency in a democratic government, and also illustrates factors that both enhance and constrain transparency. Most of the limited research on government agency communication has focused on media relations and agency spokespersons. The value this exploratory study provides is that it illustrates government communicators understand the value of transparency in communication practices and provides a model for transparency in government agency communication. The research also shows a need for future research to strengthen theory, expand models, and provide examples of how to effectively implement transparency enhancing practices in government communication.

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