E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)

Tang Lok Ming. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2005. / Includes bibliographical references (leaves 86-87). / Abstracts in English and Chinese. / Chapter 1. --- Introduction --- p.1 / Chapter 2. --- Severe Acute Respiratory Syndrome (SARS) --- p.8 / Chapter 2.1 --- Nature of SARS --- p.8 / Chapter 2.2 --- Impacts of SARS --- p.9 / Chapter 2.3 --- Literature of SARS --- p.13 / Chapter 2.4 --- Evolution of SARS in Mainland China --- p.16 / Chapter 3. --- Event Study Methodology --- p.18 / Chapter 4. --- Data --- p.24 / Chapter 5. --- Results --- p.25 / Chapter 5.1 --- Hong Kong --- p.26 / Chapter 5.2 --- Mainland China --- p.31 / Chapter 6. --- Conclusion --- p.47 / Figures --- p.50 / Tables --- p.59 / Appendix --- p.64 / References --- p.86

E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)

No description available.

University of Macau / Faculty of Law

Insourcing, outsourcing and co-sourcing are three approaches to procuring an information system. This research contributes to the body of knowledge on insourcing an information system; exploring and discussing the enabling and inhibiting factors of the insourcing of an information system in selected government agencies in Malaysia. This study was undertaken in response to a paucity of similar projects and a limited literature focused on developing countries. It considers the post outsourcing context following the decision to insource a major Malaysian Government Information System in 2011. A qualitative research method was used to obtain empirical evidence from selected government agencies through 69 semi-structured interviews in two data collection periods: 2013-2014 and 2015. Interviews were conducted with civil servants at all levels, from senior management to clerical staff, including users of the government information system. By using coding principles from grounded theory to analyse the data, seven exciters and six inhibitors of insourcing a government information system were identified and mapped in the analytical framework. Further, this is the first research to use an enhanced model, devised by combining the OPTIMISM model and two distinct theoretical traditions: institutional theory and the capability approach; in order to analyse the insourcing of government information system adoption. The enhanced model was created by mapping the OPTIMISM model (that has a set of dimensions) to an analytical framework comprising the capability approach, institutional theory and technology (ICTs). The main research contribution of this thesis is in the area of capacity building of the internal development team. The increased budget for training, the selection of appropriate training providers and knowledge sharing among experienced and novice developers all contribute to building capacity in the internal development team; and consequently help to improve the quality of the system which will improve service delivery to the general public. The approach and findings of this study contribute to the body of knowledge and understanding of the subject in government information system development and implementation, and can also be applied to improving the quality of service delivery. While this study has focused on government information systems, the wider area of eGovernment, and applications serving the needs of the general public, is equally important, and therefore the researcher suggests that insourcing eGovernment applications would also assist in the capacity building of internal IT staff.

University of Macau / Faculty of Science and Technology / Department of Computer and Information Science

Because the e-government policy carries out, government departments in Taiwan built many Websites to show some government decree information in these years. Besides, for catching on public opinion they open some Online Public Discussion Forum on Website to create communication channel between people and government. In other words, we can say this function as ¡§Electronic Democracy¡¨ or ¡§Digital Democracy¡¨. In addition to this function, I think about whether Online Public Discussion Forum can provide an activity platform for Knowledge Management to promote further some government¡¦s administration policy. This research used ¡§Online Public Discussion Forum of Government Procurement Law¡¨ as case study in view of Knowledge Management process activity about Government Procurement Law¡¦s administration. This research used three perspectives--- administration¡¦s process perspective, Virtual Community¡¦s management perspective, and on-line user¡¦s interaction perspective --- to observe this case study. Moreover, summarize these observation and reference feasibility of Government Procurement Law¡¦s administration in the future to recommend briefly the follow points: 1.Based on quick mobility about Government Procurement¡¦s staff in everywhere government entity, difficultly for expending organization of human resource in order to the government reform, and tendency of Government Procurement system development, I recommend to give priority for codification strategy and secondary for personalization strategy. Moreover, combine process-centred strategy with product-centred strategy to become internet strategy. 2.Integrate transaction-based strategy, systematic strategy and socialized strategy into Knowledge Management strategy for Government Procurement Law¡¦s administration¡G (1) Transaction-based strategy: Recommend to build ¡§Knowledge mapping¡¨. Currently responsible entity (Public Construction Commission, Executive Yuan) promoted ¡§seed teachers¡¨ and add undertaker¡¦s name in the official documents published on Website. Moreover, I suggest classifying and appraising the books, training, seminars and so on about Government Procurement¡¦s topic with the Knowledge Management concept. The way will make users to search information and knowledge conveniently. (2) Systematic strategy: Recommend to attach ¡§Knowledge layer¡¨ to ¡§Data layer¡¨ and ¡§Information layer¡¨ on Website. I suggest that responsible entity reorganize these data and information to present easy-touching knowledge for users. Moreover, cultivate user¡¦s problem-solving and innovation ability by themselves with strengthening invest in information technology and promoting users to use these knowledge, information, data. (3) Socialized strategy: Recommend to build ¡§Knowledge Community¡¨. Currently responsible entity built ¡§Virtual Community¡¨ to create a platform for everywhere users. Moreover, I suggest encouraging users to create and open a variety of ¡§Practice Community¡¨ in their organizations and endowed with Knowledge Worker function. The way can convert Tacit Knowledge among people into Explicit Knowledge and make up ¡§Best Practice¡¨. This reorganized knowledge can transfer and share conveniently. 3.In managing Virtual Community aspect, except for responsible entity playing the role of manager and maintainer, I recommend further to play the role of trigger for Knowledge Management. Moreover, combining performance with Knowledge Worker¡¦s function will encourage employees to do positively Knowledge actively in addition to official-documents everyday. 4.If Management of Procurement Professionals can build classify system in the future, I recommend to implement the appraisal system to understand staff¡¦s knowledge internalization and validate professional ability. Moreover, according to requirement for different users, responsible entity should open different sorts and levels¡¦ ¡§Knowledge Community¡¨. This way can add the depth and breadth of discussion on On-line Forum.

This research assessed the state of e-government in Swaziland with special reference to government ministries and departments. The goal was to establish the extent to which the Swaziland Government has responded to the challenges and the progress made regarding the priority initiatives pertaining to e-government in the country as outlined in the work of Oyomno and Ramatlhape (2004: 45). To provide an accurate picture of e-government in the country was not an easy task due to the absence of empirical studies conducted on e-government in Swaziland. The study used the survey research strategy. The population of the study was the government ministries and departments which made 23 units of analysis. The techniques for data collection were an interview schedule, an administered questionnaire and a website evaluation form. The data was then analyzed using SPSS version 15.0 for Windows for statistical processing. The research established that the country has developed an appropriate ICT policy. This policy promises a favourable climate that would enhance the development and implementation of e-government in Swaziland. The research also disclosed that the country enjoys the requisite political will necessary to see e-government through. / Thesis (MIS)-University of KwaZulu-Natal, Pietermaritzburg, 2008.

Thesis (MPhil)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: Information and communication technology (ICT) has facilitated the implementation of e-parliament to ensure representivity, transparency, accessibility, accountability and effectiveness of parliaments. However, the shift from e-parliament to e-democracy may require parliaments to focus not only on efficiencies but also on improving the quality of interaction leading to changes in behaviour that support democracy. The study explores the current set-up in respect of the implementation of e-parliament globally, the initiatives that are being made and the challenges being experienced. It does this by examining literature regarding the latest developments in e-parliament and recent surveys on emerging utility trends. Consideration is given to particular initiatives in the African context, such as the Bungeni information management system. These are aimed at facilitating the push towards democracy that is assisted by ICT (e-democracy). A comparative analysis focusing on policies, technology, practices and organisational culture in the implementation of e-parliament, as a transitional stage towards edemocracy, is made with respect to the parliaments or chambers of the Czech Republic, India, Kenya and South Africa. The outcome of this analysis has important lessons for the use of ICT to support democracy, particularly for South Africa. It also generates a number of issues, for example the importance of knowledge management and organisational design for improving the parliament-citizen interface, which require consideration by parliaments in general. A seamless platform for facilitating engagement between parliament and the majority of citizens is designed through the adaptation of the e-business model. The platform integrates ICT infrastructure, processes and human resource in a knowledge management environment. / AFRIKAANSE OPSOMMING: Inligting en kommunikasie het die implementering van e-parlement gefasiliteer met die doel om verteenwoordigendheid, deursigtigheid, toeganklikheid en doeltreffendheid van die parlement te verseker. Die skuif van e-parlement na e-demokrasie kan parlement noodsaak om te fokus, nie net op doeltreffenheid nie, maar ook om die kwaliteit van interaksie te verbeter, wat weer sal lei tot gedragsverandering wat demokrasie ondersteun. Die studie verken die huidige toestand met betrekking tot die implementering van eparlement op `n internasionale skaal, die inisiatiewe wat onderneem word, en die uitdagings wat ervaar word. Literatuur wat die nuutste verwikkelinge saamvat, word ondersoek, asook onlangse opname aangaande opkomende gebruiks tendens. Dit is veral inisiatiewe in Afrika wat ondersoek word, soos byvoorbeeld die Bungeni Inligting bestuurstelsel. Dit word gedoen om die proses van demokrasie te fasiliteer wat weer deur Inligting en Kommunikasie tegnologie ondersteun word. `n Vergelykende analise wat fokus op beleid, tegnologie, praktyke en organisasie kultuur binne e-parlement, en die oorgangfase van e-demokrasie word gedoen oor die parlemente van die Tjeggiese Republiek, Indië, Kenia en Suid-Afrika. Die uitslag van die analise het belangrike lesse vir die gebruik van Inligting en Kommunikasie tegnologie om demokrasie te ondersteun, veral in Suid-Afrika. Dit genereer ook ander aspekte byvoorbeeld die belangrikheid van kennisbestuur en organisatoriese ontwerp om die parlement-burger interfase te verbeter. `n Platform wat die proses tussen die parlement en die burgers fasiliteer, is ontwerp met die aanpassing van die e-besigheidsmodel. Die platform integreer Inligting en Kommunikasie tegnologie infrastrukture, prosesse en menslike hulpbronne binne `n kennis bestuur omgewing.