Abstract Miscommunication or omission of critical patient information contributes to preventable medical errors that result in 98,000 patient deaths each year. The hand-off communication process creates a critical time for the patient as necessary information for the continuity of care must be communicated. The purpose of this practice project was to evaluate the nurses' perception of the current hand-off communication process before and after an educational intervention and implementation of the I-5 Verification of Information Tool. Registered nurses were asked to complete a pre survey of their perception of the current hand-off communication process, followed by an educational power point describing the I-5 Verification of Information Tool. Participants utilized the I-5 Verification of Information Tool during hand-off over a 3-week period, and then were asked to complete a post survey to evaluate the nurses' perception of the hand-off process including of the I-5 Verification of Information Tool. A paired t test was used to determine if there was a difference in the nurses' perception of the current hand-off communication process before and after an educational intervention and implementation of the I-5 Verification of Information Tool. Although there was no statistically significant difference in the pre- and post-survey scores, post survey results demonstrated clinical significance. This project has implications for positive social change by addressing nurse communication as a method to improve the quality of hand-off reports, which has the potential to reduce medical errors and improve patient outcomes.