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Measuring service and service culture in the tourism industryTsang, Kee Fu Nelson. January 2007 (has links)
Thesis (Ph.D.)--Hong Kong Polytechnic University, 2007. / Adviser: John Ap. Includes bibliographical references.
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Tourism as a means of economic and sociocultural adaptation in a Fijian villageMartin, Brenda Michelle. January 1998 (has links)
Thesis (Ph. D.)--University of Colorado, 1998. / Includes bibliographical references (leaves [194]-218).
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Organizational effectiveness in hospitality the culture, process and professional growth /Clausen, Diana M. January 2004 (has links) (PDF)
Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2004. / Includes bibliographical references.
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Green Bay and Fox Valley area hospitality industry expectations of graduates from the Hospitality and Tourism Management Program from Fox Valley Technical CollegeEichhorst, John. January 2005 (has links) (PDF)
Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2005. / Includes bibliographical references.
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Communication methods utilized by convention & meeting planners as they relate to ski destinationsHuske, Brett. January 2005 (has links) (PDF)
Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2005. / Includes bibliographical references.
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Revenue management performance drivers an empirical analysis in the hotel industry /Crystal, Carolyn Roberts. January 2007 (has links)
Thesis (Ph. D.)--Management, Georgia Institute of Technology, 2008. / Dr. Laurie Garrow, Committee Member ; Dr. Jeff Stratman, Committee Co-Chair ; Dr. Mark Ferguson, Committee Co-Chair ; Dr. Soumen Ghosh, Committee Co-Chair ; Dr. Koert van Ittersum, Committee Member.
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I Am a Citizen of the World: Constructing the Public Memory of Arthur AsheUnknown Date (has links)
This thesis analyzes the construction of the public memory of Arthur Ashe, well known African American tennis player, breaker of racial barriers, activist, and humanitarian, through a discussion of a sampling of public displays that present his life and legacy. In particular, it analyzes two of the most prominent commemorations: the Arthur Ashe exhibit at the International Tennis Hall of Fame and Museum and the Arthur Ashe monument in Richmond, Virginia. Using newspapers, unpublished manuscript material, oral histories, and material culture, this thesis illustrates that both sport and society remember and memorialize Arthur Ashe the man, not the athlete. In doing so, this thesis explores how Arthur Ashe, himself, played a role in shaping the public dynamics of his legacy. / A Thesis submitted to the Department of History in partial fulfillment of the requirements for the degree of Master of Arts. / Spring Semester, 2010. / April 1, 2010. / International Tennis Hall of Fame, Race, Tennis, African American Athletes, Public History, Contested Memory, Collective Memory, Monument Avenue, Richmond / Includes bibliographical references. / Jennifer Koslow, Professor Directing Thesis; Andrew Frank, Committee Member; James Jones, Committee Member.
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Development of a framework for identification of political environmental issues faced by multinational hotel chains in newly industrialized countries in Asia /Kim, Chol Yong, January 1992 (has links)
Thesis (Ph. D.)--Virginia Polytechnic Institute and State University, 1992. / Vita. Abstract. Includes bibliographical references (leaves 181-188). Also available via the Internet
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Towards the development of sustainable education and employment opporumities in the hospitality industry through an authentic homestead experience: A case study of Shobeni, KwaZulu-NatalMnguni, Mzobanzi Erasmus January 2010 (has links)
Thesis (DTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2010. / Media reports show that South Africa is engulfed by the clouds of abject poverty and
unemployment. These conditions lead to many social ills: hunger, a lack of self esteem, the poor
performance of children at school due to malnutrition and the general low morale within
communities. This condition seems to worsen as one moves towards the rural areas. As a result,
the government has embarked on a number of projects in an attempt to help the destitute. This
requires support from all South Africans. In view of the above, this study aimed to investigate the possibility of developing sustainable
education and employment opportunities in the hospitality industry through the provision of
cultural tourism at a proposed homestead Lodge. The study's objectives were firstly to explore
the possibility of offering development in the form of sustainable education in the rural
community of Shobeni village, located along the South Coast of KwaZulu-Natal. Secondly, the
study aimed to explore the possibility of establishing a Homestead Lodge at Shobeni to provide
employment opportunities to the community, while facilitating tourist access to an authentic
rural experience. Lastly, it wanted to examine the possibility of linking to a teaching institution
such as the Durban University of Technology to ensure the continuity of fresh ideas through
research and education. The data collected revealed that the rural villages are rich in cultural
tourism. The approach taken for data collection was of a qualitative nature, as thirty study
participants were interviewed based on their knowledge of the subject under study. For the
analysis of field data an auto/ethnographic approach was adopted. further exercise was completed to select the kind of cultural products deemed suitable for such
a project. A participatory approach was employed to ensure that the community had a say in the
decision-making process. The study concluded that it is possible to create a project of this nature.
The recommendation is that the implementation stage should start immediately after all
stakeholders have been consulted.
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Mobile technology impacting the hospitality industry small, micro and medium enterprises (SMMEs) in South AfricaPongwana, Pakamile Kayalethu 05 May 2011 (has links)
This research study investigated the impact of mobile technology on operational success of the hospitality industry SMMEs in South Africa under the prevailing socio-economic conditions.
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