Purpose The purpose is to identify responsibility of owners and operators for maintenance of assets, fixtures and fittings, to identify maintenance management strategies adopted for the efficient operation of hotels and to find out difficulties faced by operators in implementing these strategies. Methodology Four interviews provided supplementary data for the main data collection phase involving administration of 64 questionnaires to hotel operators and maintenance managers. Findings The hotel owner and operator have individual and joint responsibility for asset maintenance. Outsourcing is a maintenance strategy used to minimise operating costs, an important factor that guides this decision is time constraint required to deliver work. In house maintenance it is also influenced by the strategic value of the service and the availability of the resource in the market. In maintenance practice an important challenge is maintaining energy efficiency because of the increasing electronic equipment and high volume of lights.

The diploma thesis deals with project, how to get better organization of work in Grandhotel Brno. There are specified basic terms bear on organization of work, managing of hotel bussines. This diploma thesis points to the absence in organization of work from a view of the employers of Grandhotel Brno, which eventuated from the questionaires and it contains the plan how to get the organization better.

The thesis aims to explore patterns and methods that lead to valuation of real estate assets through a process of hotel appraisal. It therefore focuses on a hotel as a special type of property. It seeks to derive a general procedure for determination of value of a property used as an asset for operation of a hotel through combination of established business valuation and property valuation methods. The first part of the evaluation mechanism will be quite similar to the valuation of a company process. Emphasis is placed on the analytical part involving examination at the locality, the strategic and financial analysis and the determination of the constituents that generate value. In the part on property valuation, the use of valuation methods, determination of investment costs and discount rates are discussed in greater detail. The second part focuses on the valuation of real estate assets, namely on the need to exclude the tangible and intangible assets unrelated to the hotel property. The thesis concludes with a recommendation of a procedure that would result in establishment of market value of the hotel's property itself.