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This thesis describes a systematic research enquiry into influencing more sustainable behaviour through design, which has produced communicable new knowledge in the form of a design pattern toolkit, called Design with Intent, developed and evaluated through an action research process. The toolkit aims to help designers create products, services and environments which in_uence the way people use them, primarily for environmental and social bene_t; it brings together techniques for understanding and changing human behaviour from a range of psychological and technical disciplines, illustrated with examples, with the aim of enabling designers to explore and apply relevant strategies to problems. `Design for behaviour change' has grown signi_cantly as a _eld in the past few years, to a large extent due to recognition of the contributions that user behaviour makes to the environmental and social impact of technology_and designed systems in general. People's behaviour is inevitably in_uenced by the design of the systems which they use, and it is not a great leap to consider that design could be used intentionally to in_uence behaviour where some benet would result. This thesis starts by identifying the need for a guide for designers working on behaviour change. It extracts insights from reviews of perspectives on in_uencing behaviour from di_erent disciplines, inside and outside of `design', which could be usefully applied in a design context. Through an action research process of iterative development and workshops with design practitioners and students, these insights are incorporated into a toolkit for designers, which is applied mainly to environmental and social behaviour change briefs. Versions of the toolkit are made publicly available, and feedback from early users in different contexts is analysed and implications for continuing development discussed.

As an immigrant in Sweden, I connect this study to my embodied experiences in the labor market and reflect throughout this research as I discuss the experiences of other immigrants who struggle with labor market integration. This qualitative study focuses on the phenomenon of the integration of immigrants in the Swedish labor market from an intersectional perspective and from my position as an immigrant which enriches the discussions. I analyzed how immigrants are integrated into the Swedish labor market and how gender intersects with other human factors to influence labor market integration. The study was based on a reflexive ethnography methodology in which interviews and documentation studies were used in collecting the empirical data. A semi-structured interview guide was used during the interviews and the documentation study was focused on scrutinizing integration policy documents in Sweden. The findings provide a detailed account on the genesis of immigration policies and how they have evolved into integration policies in Sweden. It traces this from the 1950s when integration policies were intertwined with immigration policies. Also it provides an account of how the integration policies are implemented in Sweden focusing on the activities of two main organizations namely Arbetsförmedlingen and the Linköping’s municipality. Furthermore the findings highlights that, men and women experience labor market integration differently therefore there is the need for this subject to be studied from a heterogeneous perspective instead of a homogenous perspective. It also highlights that women’s gender intersects with other human endowments factors such as education, gender roles, marital status, language and skills that complicate their labor market integration. In addition the findings highlight the transnational lives of some of the participants who hold on to traditional ideologies from their countries of origin. Furthermore, immigrants conceptualized labor market integration according to their own understanding. The results shows that the conceptualization of some of the immigrants was similar to what is common in the literatures but there was one new conceptualization of the term labor market integration that can be added to the already existing conceptualizations.

This thesis examines the methods used by high reliability industries to collect incident data regarding the human factors causes and uses this information to develop a tool for the investigation of accidents and incidents. The focus is the UK offshore oil gas industry, where attention to human behaviour in incident analysis has increased in importance with the reliability of technology. It is proposed that such analysis is also applicable to other high reliability organisations. Reviews of accident causation research, incident reporting and investigation systems, as well as safety climate studies, have provided the basis for three empirical studies. Two reporting forms and one investigation tool have been designed and tested in the offshore oil and gas industry. The first reporting form contains 11 open questions to be completed by the witnesses to incidents. The second reporting form contains 166 questions, which provide more cues for the users to describe the possible causes of the incident. The human factors investigation tool (HFIT) is a more complex method of collecting incident data and contains a total of 391 questions to aid investigators determine the contributing factors to the incident. This thesis provides some evidence that the two reporting forms and the investigation tool have improved the investigation of the human factors causes of incidents over and above the oil companies existing systems. This was accomplished by applying psychological theories and methods successfully used in other industries to develop the reporting and investigation system which focus mainly on the human and organisational causes of accidents. HFIT combines aspects from a number of investigation tools currently used in other industries, such as processes for investigation and causal codes. In addition, the question set of categories, elements, sub-elements and item codes has been developed as a computer programme which is a unique system for incident investigation. The system includes an original set of team working and safety culture questions based on current research in these areas.