Os administradores de pequenas e médias empresas (PME) buscam práticas de desenvolvimento de produtos e conhecimento que auxilie a permanência delas e o crescimento no mercado. Uma forma de incorporar práticas consagradas é através da sistematização do Processo de Desenvolvimento de Produto (PDP). A representação desse processo pode ser realizada por meio de modelos referenciais os quais incluem atividades, ferramentas, conceitos e melhores práticas. Apesar disso, no que se refere à estruturação do PDP, de um modo geral, as empresas não incorporaram facilmente essas práticas à sua realidade. Em decorrência desse fato, há a necessidade de um modelo de transição entre a prática atual e aquelas propostas pelos modelos de referência disponíveis na literatura. No caso das empresas do setor farmacêutico, essa realidade não é diferente. A maioria das empresas, principalmente pequenas e médias, não considera fácil a tarefa de entendimento e implantação de um modelo referencial para o PDP. Contribuindo com a resolução dessa problemática, esse trabalho objetiva a elaboração de uma proposta de intervenção em empresas farmacêuticas de pequeno e médio porte. Essa proposta apresenta etapas para guiar a implantação de um modelo referencial adaptado ao setor e à empresa. Para tal, a proposta desse trabalho incorporou as melhores práticas de intervenção encontradas na literatura, como aspectos concernentes à engenharia do método e ao PDP. Foram analisados o ambiente de aplicação dos mesmos, o contexto do setor farmacêutico brasileiro e a estrutura organizacional das empresas de pequeno e médio porte, através de revisão bibliográfica e estudos de caso. Um modelo preliminar de intervenção foi elaborado considerando esses aspectos e guiado pelas teorias de gestão da mudança e engenharia do método. O modelo foi aprimorado através da sua aplicação em uma empresa, através de pesquisa-ação. O modelo de intervenção resultante desse trabalho contempla as características de PME do setor para auxiliar como guia para a melhoria dos processos de desenvolvimento de produtos e apresenta os princípios norteadores do processo de intervenção contemplando ferramentas que podem ser utilizadas para a realização do mesmo, além dos passos e etapas a serem seguidas. / The small and medium enterprises (SME) managers search for best practices and knowledges that help growing on the competitive world. The product development process (PDP), systematization and organization importance are largely diffused. The reference models are the PDP representation and include activities, tools, concepts and best practices. Nevertheless, the corporations do not easily incorporate those practices on their routine to improve their PDP. Then, a transition model from the real practice to the proposed literature reference model is needed. The pharmaceutical companies’ reality is not different. The enterprise’s managers, especially small and medium ones, do not consider easy to understand and implement the reference models. This research considered the theory of Method Engineering dominium applied to the Organizational Engineering dominium to compose an Intervention Model for the Pharmaceutical SME’s PDP. The model incorporated the intervention’s best practices found in the literature. The method and PDP dominium was discussed. The review of Brazilian Small and Medium Pharmaceutical Industry and their enterprise’s organizational structure characterizes the environment of intervention. Case studies performed at a company with typical characteristics of the studied group complemented the information of literature review. Useful tools and practices for the Pharmaceutical PDP and Intervention were identified from literature. The consideration of Change Management and Method Engineering theory led to the elaboration of the Preliminary Intervention Model. This model was evaluated by its application in a medium-sized pharmaceutical organization by action-research. The researcher’s observation supported the model improvement. This improvement generated the Intervention Model. The Intervention Model considers the pharmaceutical small and medium enterprises characteristics and can guide to the Pharmaceutical PDP improvement. The Model presents the processes, practices, principles and tools for the intervention process.

Os administradores de pequenas e médias empresas (PME) buscam práticas de desenvolvimento de produtos e conhecimento que auxilie a permanência delas e o crescimento no mercado. Uma forma de incorporar práticas consagradas é através da sistematização do Processo de Desenvolvimento de Produto (PDP). A representação desse processo pode ser realizada por meio de modelos referenciais os quais incluem atividades, ferramentas, conceitos e melhores práticas. Apesar disso, no que se refere à estruturação do PDP, de um modo geral, as empresas não incorporaram facilmente essas práticas à sua realidade. Em decorrência desse fato, há a necessidade de um modelo de transição entre a prática atual e aquelas propostas pelos modelos de referência disponíveis na literatura. No caso das empresas do setor farmacêutico, essa realidade não é diferente. A maioria das empresas, principalmente pequenas e médias, não considera fácil a tarefa de entendimento e implantação de um modelo referencial para o PDP. Contribuindo com a resolução dessa problemática, esse trabalho objetiva a elaboração de uma proposta de intervenção em empresas farmacêuticas de pequeno e médio porte. Essa proposta apresenta etapas para guiar a implantação de um modelo referencial adaptado ao setor e à empresa. Para tal, a proposta desse trabalho incorporou as melhores práticas de intervenção encontradas na literatura, como aspectos concernentes à engenharia do método e ao PDP. Foram analisados o ambiente de aplicação dos mesmos, o contexto do setor farmacêutico brasileiro e a estrutura organizacional das empresas de pequeno e médio porte, através de revisão bibliográfica e estudos de caso. Um modelo preliminar de intervenção foi elaborado considerando esses aspectos e guiado pelas teorias de gestão da mudança e engenharia do método. O modelo foi aprimorado através da sua aplicação em uma empresa, através de pesquisa-ação. O modelo de intervenção resultante desse trabalho contempla as características de PME do setor para auxiliar como guia para a melhoria dos processos de desenvolvimento de produtos e apresenta os princípios norteadores do processo de intervenção contemplando ferramentas que podem ser utilizadas para a realização do mesmo, além dos passos e etapas a serem seguidas. / The small and medium enterprises (SME) managers search for best practices and knowledges that help growing on the competitive world. The product development process (PDP), systematization and organization importance are largely diffused. The reference models are the PDP representation and include activities, tools, concepts and best practices. Nevertheless, the corporations do not easily incorporate those practices on their routine to improve their PDP. Then, a transition model from the real practice to the proposed literature reference model is needed. The pharmaceutical companies’ reality is not different. The enterprise’s managers, especially small and medium ones, do not consider easy to understand and implement the reference models. This research considered the theory of Method Engineering dominium applied to the Organizational Engineering dominium to compose an Intervention Model for the Pharmaceutical SME’s PDP. The model incorporated the intervention’s best practices found in the literature. The method and PDP dominium was discussed. The review of Brazilian Small and Medium Pharmaceutical Industry and their enterprise’s organizational structure characterizes the environment of intervention. Case studies performed at a company with typical characteristics of the studied group complemented the information of literature review. Useful tools and practices for the Pharmaceutical PDP and Intervention were identified from literature. The consideration of Change Management and Method Engineering theory led to the elaboration of the Preliminary Intervention Model. This model was evaluated by its application in a medium-sized pharmaceutical organization by action-research. The researcher’s observation supported the model improvement. This improvement generated the Intervention Model. The Intervention Model considers the pharmaceutical small and medium enterprises characteristics and can guide to the Pharmaceutical PDP improvement. The Model presents the processes, practices, principles and tools for the intervention process.

Os administradores de pequenas e médias empresas (PME) buscam práticas de desenvolvimento de produtos e conhecimento que auxilie a permanência delas e o crescimento no mercado. Uma forma de incorporar práticas consagradas é através da sistematização do Processo de Desenvolvimento de Produto (PDP). A representação desse processo pode ser realizada por meio de modelos referenciais os quais incluem atividades, ferramentas, conceitos e melhores práticas. Apesar disso, no que se refere à estruturação do PDP, de um modo geral, as empresas não incorporaram facilmente essas práticas à sua realidade. Em decorrência desse fato, há a necessidade de um modelo de transição entre a prática atual e aquelas propostas pelos modelos de referência disponíveis na literatura. No caso das empresas do setor farmacêutico, essa realidade não é diferente. A maioria das empresas, principalmente pequenas e médias, não considera fácil a tarefa de entendimento e implantação de um modelo referencial para o PDP. Contribuindo com a resolução dessa problemática, esse trabalho objetiva a elaboração de uma proposta de intervenção em empresas farmacêuticas de pequeno e médio porte. Essa proposta apresenta etapas para guiar a implantação de um modelo referencial adaptado ao setor e à empresa. Para tal, a proposta desse trabalho incorporou as melhores práticas de intervenção encontradas na literatura, como aspectos concernentes à engenharia do método e ao PDP. Foram analisados o ambiente de aplicação dos mesmos, o contexto do setor farmacêutico brasileiro e a estrutura organizacional das empresas de pequeno e médio porte, através de revisão bibliográfica e estudos de caso. Um modelo preliminar de intervenção foi elaborado considerando esses aspectos e guiado pelas teorias de gestão da mudança e engenharia do método. O modelo foi aprimorado através da sua aplicação em uma empresa, através de pesquisa-ação. O modelo de intervenção resultante desse trabalho contempla as características de PME do setor para auxiliar como guia para a melhoria dos processos de desenvolvimento de produtos e apresenta os princípios norteadores do processo de intervenção contemplando ferramentas que podem ser utilizadas para a realização do mesmo, além dos passos e etapas a serem seguidas. / The small and medium enterprises (SME) managers search for best practices and knowledges that help growing on the competitive world. The product development process (PDP), systematization and organization importance are largely diffused. The reference models are the PDP representation and include activities, tools, concepts and best practices. Nevertheless, the corporations do not easily incorporate those practices on their routine to improve their PDP. Then, a transition model from the real practice to the proposed literature reference model is needed. The pharmaceutical companies’ reality is not different. The enterprise’s managers, especially small and medium ones, do not consider easy to understand and implement the reference models. This research considered the theory of Method Engineering dominium applied to the Organizational Engineering dominium to compose an Intervention Model for the Pharmaceutical SME’s PDP. The model incorporated the intervention’s best practices found in the literature. The method and PDP dominium was discussed. The review of Brazilian Small and Medium Pharmaceutical Industry and their enterprise’s organizational structure characterizes the environment of intervention. Case studies performed at a company with typical characteristics of the studied group complemented the information of literature review. Useful tools and practices for the Pharmaceutical PDP and Intervention were identified from literature. The consideration of Change Management and Method Engineering theory led to the elaboration of the Preliminary Intervention Model. This model was evaluated by its application in a medium-sized pharmaceutical organization by action-research. The researcher’s observation supported the model improvement. This improvement generated the Intervention Model. The Intervention Model considers the pharmaceutical small and medium enterprises characteristics and can guide to the Pharmaceutical PDP improvement. The Model presents the processes, practices, principles and tools for the intervention process.

Prostitution is the oldest form of oppression. Many prostituted women in South Africa wish to exit sex work, but are unable to because they have no other means of earning money. There is a dearth of research available on assisting prostituted women to exit sex work in South Africa. This study explored the effectiveness of a Cape Town-based NGO's - Embrace Dignity - exit intervention for prostituted women. Using semi-structured interviews it investigated the experiences of eight prostituted women in Cape Town. The research goal was to be able to inform improvements to the intervention for exit. An interpretative phenomenological approach was used to analyse interviews of women's experiences of the intervention. Findings revealed that attempting to exit prostitution in South Africa is an incredibly difficult and deeply complex process. An exploration of women's experiences of Embrace Dignity suggested that whilst it provides emotional and social support to prostituted women, it does not address their physical needs, most importantly that of employment. This study reveals that although emotional support plays a crucial role in assisting prostituted women to exit, it is secondary to the urgent physical support needed to satisfy the basic survival needs of prostituted women living in extreme poverty in South Africa.

Student Number : 0009222T - MA research report - School of Human and Community Development - Faculty of Humanities / The aim of this exploratory study was to determine whether victims of crime who have encountered face-to-face interventions with lay counsellors, perceive these interventions as helpful, hindering or having no effect on their ability to cope after a traumatic incident. Five participants were selected for this qualitative study. A semi-structured interview schedule was constructed by the researcher to guide the interview process and thematic content analysis was used to analyse the data. The main emergent themes related to symptoms experienced by participants, time, victim support centres, perceptions of lay counsellors, short-term interventions, the model used and the participants overall perceptions of the services rendered by lay counsellors. Although the results were too varied to conclude the perceived effectiveness of interventions, the results are invaluable in gaining an in-depth understanding of the perceived impact of the services rendered by lay counsellors and what factors influence these perceptions.

Introduction: Caregivers of a child with severe intellectual disability (CWSID) often embody the sole provider of care for their CWSID. Due to the severity of the difficulties their CWSID may experience, these caregivers pose a variety of challenges when caring for their children. The demands placed on the caregiver could lead to high levels of caregiver burden which can influence the quality of child-caregiver relationship. This study evaluated the relationship between caring for a CWSID and the level of burden by using the Burden Scale for Family Caregivers. Additionally, the investigation aimed to identify potential risk factors faced by South African caregivers of CWSID that could possibly increase levels of caregiver burden. Lastly, the study proposed intervention practices that took into account both the potential risk factors identified, as well as the level of caregiver burden experienced to aid childcare. Method: Data were utilised from 218 South African caregivers of CWSID from all over the country. The study applied a quantitative approach and made use of a survey available online and paper based. The questionnaire comprised of two parts. Section A was a demographic questionnaire aimed at identifying possible risk factors to increase levels of burden and Section B covered the Burden Scale for Family Caregivers. Descriptive and inferential statistics were used for analysis. Results: The majority of caregivers (67%) identified family as their main or only form of support structure. The study did not find any obvious risk factors that could indicate a relation between the level of burden and the different demographic factors. It was found that caregivers of CWSID experience moderate to severe levels of caregiver burden due to caring for their CWSID. Conclusion: As caregivers of CWSID experience severe levels of caregiver burden, the results of the present study indicate that caregivers experience this burden in various areas of living influencing their quality of life. It is recommended that a caseworker be assigned to each CWSID to decrease caregiver burden. Due to the fact that any possible contributing risk factors could not be successfully identified, further research is recommended. / Dissertation (MA (Speech-Language Pathology))--University of Pretoria, 2021. / Speech-Language Pathology and Audiology / MA (Speech-Language Pathology) / Restricted

Thesis (Ph.D. (Social Work))--North-West University, Potchefstroom Campus, 2009.

Complicated Grief is a relatively new concept that is globally debated by psychiatrists and psychologists. The time has come for social workers to join this debate and to develop and implement programmes to address the consequences following complicated grief, specifically which results in impaired social functioning. Complicated Grief, prolonged grief and traumatic grief are all synonyms. The term 'complicated grief is the preferred concept used in this research. Article 1 is a literature overview on factors leading to complicated grief and at the same time attempts to link these factors to the South African circumstances. South African citizens are not exempted from experiencing complicated grief. Cultural beliefs on death and dying, AIDS and cancer-related deaths, crime and sociopolitical deaths are but some of the risk factors. She furthermore highlights complicated grief as a matter to be assessed by social workers. The normality of grief is questioned when the grief experience prohibits the individual to regain a state of social functioning as close as possible to the pre-loss state. Complicated grief is regarded by many researchers as a specific condition in need of specific intervention. The efficacy of bereavement intervention in the case of normal grief is questioned, and it seems that individuals who experience complicated grief benefit more from bereavement intervention. Article 2 attempts to clarify the necessity to screen clients prior to including them in a complicated grief intervention programme by discussing the Inventory of Traumatic Grief as developed by Prigerson and colleagues. The researcher furthermore introduces the Grief Assessment Guide (GASsG) as an assessment tool during the screening process. In article 3 the researchers tabulate some of the most important models/approaches to bereavement and discuss its applicability to Complicated Grief. Specific attention is given to the Dual Process Model (Stroebe & Schut, 1999) and the task-centred approach (a social work approach to therapy) in an attempt to develop a model for Complicated Grief Intervention. This article furthermore proposes the Complicated Grief Intervention Model (CGIM) through the integration of the dual process model and the task-centred approach, while drawing on intervention techniques from other therapeutic approaches. Article 4 explains the implementation of the Complicated Grief Intervention Programme (CGIP) with the CGIM as framework for intervention. The researchers briefly discuss some of the intervention techniques, such as desensitization, visualization, client-log, miracle question, metaphors, rituals and humour. These techniques assist the social worker and the client towards achieving the goal. The CGIP is a time-limited interventions programme. It consists of, and is based on, the three steps of the CGIM: assessment, implementation and evaluation/termination. Although the CGIP has not been scientifically tested, it holds the potential to serve as a guided programme for social workers in the field of grief and bereavement. Article 5 is a discussion of the empirical findings of the research. This article describes the implementation of the proposed CGIP in the South African context. This article furthermore aims at evaluating the feasibility of implementing the CGIP rather than testing the effectiveness of the programme. Section C summarizes and evaluates the research and makes recommendations regarding its value and the value of possible future research on complicated grief in the South African context. / Thesis (Ph.D. (Social Work))--North-West University, Potchefstroom Campus, 2009.

Complicated Grief is a relatively new concept that is globally debated by psychiatrists and psychologists. The time has come for social workers to join this debate and to develop and implement programmes to address the consequences following complicated grief, specifically which results in impaired social functioning. Complicated Grief, prolonged grief and traumatic grief are all synonyms. The term 'complicated grief is the preferred concept used in this research. Article 1 is a literature overview on factors leading to complicated grief and at the same time attempts to link these factors to the South African circumstances. South African citizens are not exempted from experiencing complicated grief. Cultural beliefs on death and dying, AIDS and cancer-related deaths, crime and sociopolitical deaths are but some of the risk factors. She furthermore highlights complicated grief as a matter to be assessed by social workers. The normality of grief is questioned when the grief experience prohibits the individual to regain a state of social functioning as close as possible to the pre-loss state. Complicated grief is regarded by many researchers as a specific condition in need of specific intervention. The efficacy of bereavement intervention in the case of normal grief is questioned, and it seems that individuals who experience complicated grief benefit more from bereavement intervention. Article 2 attempts to clarify the necessity to screen clients prior to including them in a complicated grief intervention programme by discussing the Inventory of Traumatic Grief as developed by Prigerson and colleagues. The researcher furthermore introduces the Grief Assessment Guide (GASsG) as an assessment tool during the screening process. In article 3 the researchers tabulate some of the most important models/approaches to bereavement and discuss its applicability to Complicated Grief. Specific attention is given to the Dual Process Model (Stroebe & Schut, 1999) and the task-centred approach (a social work approach to therapy) in an attempt to develop a model for Complicated Grief Intervention. This article furthermore proposes the Complicated Grief Intervention Model (CGIM) through the integration of the dual process model and the task-centred approach, while drawing on intervention techniques from other therapeutic approaches. Article 4 explains the implementation of the Complicated Grief Intervention Programme (CGIP) with the CGIM as framework for intervention. The researchers briefly discuss some of the intervention techniques, such as desensitization, visualization, client-log, miracle question, metaphors, rituals and humour. These techniques assist the social worker and the client towards achieving the goal. The CGIP is a time-limited interventions programme. It consists of, and is based on, the three steps of the CGIM: assessment, implementation and evaluation/termination. Although the CGIP has not been scientifically tested, it holds the potential to serve as a guided programme for social workers in the field of grief and bereavement. Article 5 is a discussion of the empirical findings of the research. This article describes the implementation of the proposed CGIP in the South African context. This article furthermore aims at evaluating the feasibility of implementing the CGIP rather than testing the effectiveness of the programme. Section C summarizes and evaluates the research and makes recommendations regarding its value and the value of possible future research on complicated grief in the South African context. / Thesis (Ph.D. (Social Work))--North-West University, Potchefstroom Campus, 2009.

Magister Artium (Sport, Recreation and Exercise Science) - MA(SRES) / The job demands of naval members are such that they experience high levels of stress. Stress is often introduced during military training so that real-world stress is more familiar and easy to mitigate. This is often referred to as “train how you fight”. In order to train a stressful task, a stressful environment is often created in the military. The aim of the study was to develop a standardised appraisal tool for the Therapeutic Recreation Stress Management Intervention Model measuring stress, stress coping and leisure behaviour of military staff in the South African context. This study utilised a qualitative research design and followed a multi stage procedure in developing the appraisal tool while making use of the model of instrument development to achieve the aim. The model identified four stages of instrument development: Phase 1, preliminary phase; Phase 2, questionnaire development, Phase 3 pilot testing, Phase 4 Evaluation phase. For the purpose and scope of this study, the researcher focused on phases 1 and 2. Phase 1, the Preliminary phase focused on the translation of the study needs into variables, current literature, interviews and focus group discussions. Three focus groups comprised of eight participants per group and were purposefully selected from military naval staff. In addition, semi-structured interview guides were used for interviews conducted with key informants. Five senior officers and two psychologists from the Institute of Maritime Medicine (IMM) were interviewed. Data was analysed deductively due to the existence of pre-determined themes. In Phase 2, based on the data collected in phase 1, the researcher developed the appraisal tool. The appraisal tool was constructed within the scope of the theoretical framework focusing on the perceptions of naval staff on stress; previous and current leisure experiences; knowledge, skills, resources, behaviour; leisure-coping beliefs; and stress- coping strategies. The literature in the present study revealed that there were six pre-determined themes. The themes included: Theme 1 – Stressors in the military, Theme 2 –support in the military, Theme 3- operational deployment of military members, Theme 4- Impact of stress on military families have been identified as theme four, Theme 5- leadership and Theme 6- sport and recreation in the military. Salient topics included the following: Stress assessment salient topics are personal stress, occupational stress, wellness and operational deployment. Leisure behaviour salient topics include social activities, passive activities, physical activities and outdoor activities. The findings in the study revealed that stress had an adverse effect on military readiness and the wellbeing of staff. This study reiterated the need for greater attention in the rendering of support services needed to military members and their families, preparing families for separation and improved communication between deployed soldiers and the home front. Job-induced separations affect not only the soldier and the spouse, but also their children. The role of the supervisor played a large part in how satisfied and committed the members were regarding their job. Sport and Recreation programs are vital to alleviate the symptoms of stress. The appraisal tool developed needs to be piloted and evaluated in order to recommend it for use in SANDF information systems.