This Diploma thesis analysis the supply environment of VKV HORÁK s.r.o. according to the requirements of the quality management ISO 9001:2001 regarding the suppliers rating. The thesis also analyses the present way of suppliers rating and brings new, more sofisticated model of rating using the fuzzy logic. The new method should succesfully solve the questions of suppliers rating and should be suitable for the firm according to the resources needed for its application.

Master’s thesis occupies with problems of quality in company Karsit L.L.C. First part is directed at analysis of present situation and at description of problems in a theory level. In next part tools of quality are applied at particular product and analysis of spoilage and process capability is executed.

This masters thesis considers the proposal for quality improvement of an industrial process. Established methods and proccesses according to valid ISO standards are described here. There are recommended proposals and methods for improvement of current situation of processing On the production of provided informations here.

This diploma thesis analyzes the present state of a quality system inside the joint – stock company Brněnské vodárny a kanalizace. On the basis of comparison with choice modern continual improvement‘s methods of quality systems this diploma work availeble method, which leads to improvement of the quality system in the test lab of sewage works Brno-Modřice, as part of water quality control’s section.

This thesis deals with a detailed analysis of the systems of quality management in a particular company according to EN ISO 9001:2000. The aim of this work is to analyse the system deeply and then focus on how the system could become more effective. In this case the topic was the system of measurement of the customers´satisfaction. In the theoretical part there is the overall view of quality from the historical point of view up to the present. For better understanding of the problem the principles of ISO standards, maintenance of the systems and improvement instruments are mentioned. In the practical part there is the analysis of the particular system of quality management and the process of application of improvement procedures.

The aim of the thesis “Proposal of the Stock Holding Process according to ČSN ISO 9001:2000” is to analyze the current process of stock holding in a particular company and compare it with the requirements of quality management system according to the norm ČSN ISO 9001:2000. The theoretical part consists of on analysis of the existing knowledge in the area of warehousing, a definition of quality management and basic concepts of quality management related to stock holding in a company. The practical part of the thesis describes a procedure of making the analyzed processes of stock holding more effective.

The thesis is target on the analysis of quality management in the company LABARA, s.r.o. There is described the methodology of quality in general and in context of customers satisfaction, which is subject of the theoretical part of this thesis. The practical part is target on suggestion of the evaluation system of customers satisfaction, on the interpretation of information and proposes for improving cutomers satisfaction.

Diplomová práce se zabývá využitím moderních metod analýz a modelování pro hodnocení dodavatelů a výběr optimální nabídky. V této práci je využito teorie fuzzy logiky. Dále je vytvořený model porovnán se současným modelem hodnocení zákazníků.

This diploma work targets the processional exist business management and helps to keep high quality of the manufacturing process. I find out strenghts and weaknesses with the analysis of the company. Further I will solve concrete claim, which has to be solved effectively and flexifly, in order that the firm fulfils the requirements of their customers and creates new opportunities to sustain the long term economic growth.

The thesis is focused on the production management company XY. In the first part, there is the theoretical knowledge required for the understanding of this problem and diploma thesis. In the second part there is the analysis of company processes. Based on the identified problems the methodology of improvement is designed in this section.