The goal of this thesis is to develop a marketing plan to achieve the company's sales revenue target and marketing objectives for its Neustile product line in the next five years.

<p> </p><p><strong>Degree Project Advanced Level - Business Administration, Linnaeus Business School at Linnaeus University, Business Process and Supply Chain Management, 4FE02E, Spring 2010.</strong></p><p> </p><p><strong>Authors:</strong> Muhammad Rizwan ul Haque, Ahmed Nawaz Shaikh, Kamonmarn Jaenglom, Zaheer Tariq</p><p><strong>Tutor:</strong> Petra Andersson</p><p><strong> </strong></p><p><strong>Title: Supplier Selection Process Improvement through Six-Sigma DMAIC (A case of Lafarge Pakistan Cement Limited)</strong></p><p><strong> </strong></p><p><strong>Background: </strong>Cement industry is considered to be an intensive supplier base industry. Cement manufacturing involves several types of suppliers ranging from general utilities to large plant equipments. Also, supply chain performance is significant topic in many cement organisations. The supply chain department at Lafarge Pakistan Cement Limited (LPCL) wants to inspect and improve their supplier selection process. The intended objective of this inspection is two folded. First, LPCL wants to develop a competitive supplier base out of bulk suppliers available in the market that would result in competitive advantage over its competitors. Second, they want to improve their supplier selection process so that there would be low variance and exclusion of unnecessary activities that would ultimately help in achieving the cost, quality and service enhancement objectives.</p><p><strong> </strong></p><p><strong>Research question: </strong></p><p>How can the existing supplier selection process at Lafarge Pakistan Cement Limited (LPCL) be improved by applying Six-Sigma DMAIC?</p><p><strong> </strong></p><p><strong>Methodology: </strong></p><p>This thesis is a descriptive case study and was conducted with a deductive approach. Data was collected through interviews, discussions and questionnaire. The scientific credibility of this thesis was secured by using many sources, avoidance of assumptions, studying a common process and following standardized steps of supplier selection.</p><p><strong>Conclusion:</strong></p><p>The existing process of supplier selection at LPCL was defined and mapped to understand the process characteristics and capabilities. The existing process was then analysed to identify problem areas, variations and unnecessary activities. Corrective actions were recommended to deal with problem areas and an improved supplier selection process for LPCL was suggested with process coordination and control measures.</p><p><strong>Suggestions for future research:</strong></p><p>Based on the findings of this thesis, we suggest that the further research for LPCL could be done in the area of sourcing and suppliers relationship management. Sourcing; a study could examine the sourcing policy at LPCL on purchasing practises of products. It would also be interesting to focus more on this area which leads to excellent cost reduction. Using scenario method could compare and analyse regional, national and worldwide sourcing. Supplier Relationship Management; a study could investigate supplier relationship management that leads to creating a competitive advantage for LPCL through the development of supplier performance monitoring and supplier development programme. More details could continuously move towards cost reduction, increased reliability and risk mitigation, transparency of supplier costs and quality, and enhanced efficiency of sourcing process.</p>

Corporate social responsibility is increasingly becoming an important component of the business world. With growing scrutiny of commercial operations, businesses are increasingly being driven to satisfy the expectations of society in order to thrive. In essence, businesses adopting corporate social responsibility believe that by operating ethically and responsibly, they have a better opportunity of success. This thesis examines Lafarge Mining South Africa and its Ridgeview Quarry located in Durban, South Africa, in order to assess the contribution to social sustainability of corporate social responsibility practices in the resource extraction industry. Literature used for this research is compiled from concepts such as sustainable development, social sustainability, social justice, public participation, vulnerability and well-being and furthermore evaluates conventional arguments for corporate social responsibility. The methodology used for this research was based on a qualitative approach, where both secondary and primary data were used. The empirical materials needed for this research was collected through in-depth interviews conducted with stakeholders involved within the social upliftment programmes as well as discussions forums. Furthermore, purposive sampling was used for this study, as the study was concerned with individuals involved with the discussion forum and the social responsibility programmes. The thesis investigates the nature of public participation in the discussion forum with respect to social sustainability. With regards to the discussion forum, meetings were held intermittently, on an ad hoc basis, therefore affecting the degree to which total social sustainability was achieved in the decision-making process. However, it was found that when meetings were convened that the discussion forum was inclusive and in no way discouraged any form of participation from the community, hence contributing to some form of social sustainability. The research encompassed aspects of evaluation research, whereby summative evaluation and impact evaluation was used to summarise information and examine the outcomes of the two corporate social responsibility initiatives, namely; the education-related and the skills-related social upliftment programmes. The research evaluated these two programmes, in order to assess the degree to which social sustain ability was achieved. However these initiatives are a small part of the broader corporate social responsibility agenda. The key findings of the research were that social sustainability was very weak. Minimal difficulties were experienced by participants in the education-related social upliftment programme, where one of the challenges was to uplift learners from grassroots level (primary school level). However, with regards to the skills-related social upliftment programme, individuals participating in the project, experienced more difficulties than compared to those participating within the education-related social upliftment programme. Difficulties that arose with regards to the skills-related social upliftment programme were that Lafarge Mining South Africa reneged on certain material promises and showed no interest in monitoring how the programme was facilitated. Furthermore, participation in the programme did not secure any employment opportunities for the women. Thus corporate social responsibility has become a major focus of interest in society. Corporate social responsibility is not just a buzzword for businesses, it has developed into an invaluable tool for exploring ways to reduce and manage social and bio-physical costs, as well as provide many businesses with the opportunity to be successful. However, achieving corporate sustainability is not an easy task and is accompanied by a number of challenges / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2010.

Degree Project Advanced Level - Business Administration, Linnaeus Business School at Linnaeus University, Business Process and Supply Chain Management, 4FE02E, Spring 2010.   Authors: Muhammad Rizwan ul Haque, Ahmed Nawaz Shaikh, Kamonmarn Jaenglom, Zaheer Tariq Tutor: Petra Andersson   Title: Supplier Selection Process Improvement through Six-Sigma DMAIC (A case of Lafarge Pakistan Cement Limited)   Background: Cement industry is considered to be an intensive supplier base industry. Cement manufacturing involves several types of suppliers ranging from general utilities to large plant equipments. Also, supply chain performance is significant topic in many cement organisations. The supply chain department at Lafarge Pakistan Cement Limited (LPCL) wants to inspect and improve their supplier selection process. The intended objective of this inspection is two folded. First, LPCL wants to develop a competitive supplier base out of bulk suppliers available in the market that would result in competitive advantage over its competitors. Second, they want to improve their supplier selection process so that there would be low variance and exclusion of unnecessary activities that would ultimately help in achieving the cost, quality and service enhancement objectives.   Research question: How can the existing supplier selection process at Lafarge Pakistan Cement Limited (LPCL) be improved by applying Six-Sigma DMAIC?   Methodology: This thesis is a descriptive case study and was conducted with a deductive approach. Data was collected through interviews, discussions and questionnaire. The scientific credibility of this thesis was secured by using many sources, avoidance of assumptions, studying a common process and following standardized steps of supplier selection. Conclusion: The existing process of supplier selection at LPCL was defined and mapped to understand the process characteristics and capabilities. The existing process was then analysed to identify problem areas, variations and unnecessary activities. Corrective actions were recommended to deal with problem areas and an improved supplier selection process for LPCL was suggested with process coordination and control measures. Suggestions for future research: Based on the findings of this thesis, we suggest that the further research for LPCL could be done in the area of sourcing and suppliers relationship management. Sourcing; a study could examine the sourcing policy at LPCL on purchasing practises of products. It would also be interesting to focus more on this area which leads to excellent cost reduction. Using scenario method could compare and analyse regional, national and worldwide sourcing. Supplier Relationship Management; a study could investigate supplier relationship management that leads to creating a competitive advantage for LPCL through the development of supplier performance monitoring and supplier development programme. More details could continuously move towards cost reduction, increased reliability and risk mitigation, transparency of supplier costs and quality, and enhanced efficiency of sourcing process.

La présente thèse étudie l'apprentissage organisationnel dans les acquisitions d'entreprises. Nous avons cherché à mesurer l'impact de l'accumulation d'expérience des acquisitions d'entreprises et la probabilité de désinvestissement future des dites acquisitions au cours du temps. Notre questionnement repose sur l'idée que 4 dimensions vont influencer cette probabilité de désinvestissement : le temps, le nombre d'acquisitions, leur caractère international et le type d'industrie des cibles. Pour construire et valider nos hypothèses de recherches, nous avons structuré notre thèse autour de cinq chapitres : une analyse de la littérature centrée sur l'apprentissage organisationnel dans les acquisitions et les théories sur les désinvestissements d'entreprises; une méthodologie de recherche fondée sur une approche post positiviste (qualitative et quantitative); une étude de cas (l'acquisition par le cimentier Lafarge du groupe anglais Blue Circle); une étude quantitative fondée sur l'analyse longitudinale entre 1994 et 2004 de 140 acquisitions réalisées aux États-Unis, et une discussion sur l'analyse de nos résultats. Sur un plan qualitatif, nos résultats montrent que quatre types de compétence en acquisitions peuvent être envisagés en fonction de l'accumulation d'expérience des acquisitions et du degré de reconnaissance institutionnelle de cette expérience. Nous avons pu observer les nombreux impacts organisationnels d'une acquisition, notamment au cours du processus d'intégration. Notre étude de cas est "exemplaire", car Lafarge possède une expertise dans le champ des acquisitions et des intégrations d'entreprises. Sur un plan quantitatif, nous avons étudié l'expérience pré et post acquisition à trois niveaux (international, métier et expérience totale). Nos résultats montrent que les relations validées entre l'accumulation d'expérience et la probabilité de désinvestir sont de nature quadratique. Trois de nos hypothèses de recherche sont totalement validées : l'expérience totale accumulée post acquisition, l'expérience métier pré acquisition et l'expérience accumulée post acquisition ont une influence significative sur la probabilité de désinvestir une entreprise.