No / This article describes the development and validation of a measure of a firm's organizational learning orientation and considers the relationships between this and firm performance. The measure assesses owner-managers¿ perceptions of their organizations¿ orientation to learning in terms of higherorder (active) and lower-order (passive) levels of learning. Its development is a response to the criticisms that organizational learning research is beset by a paucity of valid and reliable measures to assess the ways in which organizations engage in learning at the collective level (Tsang, 1997). Data are presented from a number of samples of small- and medium-sized enterprises in the UK that indicate that the organizational learning orientation measure exhibits acceptable reliability and validity. Furthermore, a number of relationships between organizational learning and financial and non-financial performance were observed. The implications of the findings for research, policy and the management of learning within organizations are discussed.

This research explores the management problem of how individuals can influence the development of a strategic orientation within a firm. A market orientation strategy builds upon three dimensions: the organisation-wide acquisition, dissemination, and co-ordination of market intelligence (Jaworski & Kohli, 1993). Such management of market-based information requires a set of distinct dynamic capabilities or routines. Empirical research about the association between market orientation and performance shows that firms that develop these capabilities improve both their organisational and financial performance (Gray, Buchanan, & Mallon, 2003). This research attempts to understand the circumstances that prompt employees in all areas of an organisation to become accountable for the implementation of a market-oriented strategy. To date, studies have inadequately measured individual contribution to the market orientation of a firm and do not understand each employee's personal responsibility and willingness to act in a market-oriented way. In response, this thesis developed a dynamic, multi-dimensional scale of individual market-oriented behaviour. First-stage research used focus groups and extant literature to construct a measure of individual market orientation. Then, a cross-section of financial services employees completed a web-based survey measuring individual market-oriented behaviour and individual and interpersonal antecedents. Confirmatory factor analysis confirmed the presence of a single latent construct with three dimensions. Study results identified a strong and significant relationship between the performance of market-oriented behaviours and the perception of a high-quality fulfilled psychological contract with the employer. Employees who were agile learners and frequently in contact with customers were also more likely to practice market-oriented behaviours.

This research explores the management problem of how individuals can influence the development of a strategic orientation within a firm. A market orientation strategy builds upon three dimensions: the organisation-wide acquisition, dissemination, and co-ordination of market intelligence (Jaworski & Kohli, 1993). Such management of market-based information requires a set of distinct dynamic capabilities or routines. Empirical research about the association between market orientation and performance shows that firms that develop these capabilities improve both their organisational and financial performance (Gray, Buchanan, & Mallon, 2003). This research attempts to understand the circumstances that prompt employees in all areas of an organisation to become accountable for the implementation of a market-oriented strategy. To date, studies have inadequately measured individual contribution to the market orientation of a firm and do not understand each employee's personal responsibility and willingness to act in a market-oriented way. In response, this thesis developed a dynamic, multi-dimensional scale of individual market-oriented behaviour. First-stage research used focus groups and extant literature to construct a measure of individual market orientation. Then, a cross-section of financial services employees completed a web-based survey measuring individual market-oriented behaviour and individual and interpersonal antecedents. Confirmatory factor analysis confirmed the presence of a single latent construct with three dimensions. Study results identified a strong and significant relationship between the performance of market-oriented behaviours and the perception of a high-quality fulfilled psychological contract with the employer. Employees who were agile learners and frequently in contact with customers were also more likely to practice market-oriented behaviours.

Insight into opportunities for process improvement provides a competitive advantage through increases in organizational effectiveness and innovation As a result, it is important to understand the conditions under which employees are willing to communicate this information. This study examined the relationship between trust and psychological safety on the willingness to report errors in a medical setting. Trust and psychological safety were measured at the team and leader level. In addition, the moderating effect of a learning orientation climate at three levels of the organization (i.e., team members, team leaders, organizational) was examined on the relationship between trust and psychological safety on willingness to report errors. Traditional surveys and social network analysis were employed to test the research hypotheses. Findings indicate that team trust, when examined using traditional surveys, is not significantly associated with informally reporting errors. However, when the social networks within the team were examined, evidence that team trust is associated with informally discussing errors was found. Results also indicate that trust in leadership is associated with informally discussing errors, especially severe errors. These findings were supported and expanded to include a willingness to report all severity of errors when social network data was explored. Psychological safety, whether within the team or fostered by leadership, was not found to be associated with a willingness to informally report errors. Finally, learning orientation was not found to be a moderating variable between trust and psychological safety on a willingness to report errors. Instead, organizational learning orientation was found to have a main effect on formally reporting errors to risk management and documenting errors in patient charts. Theoretical and practical implications of the study are offered.

No description available.

The purpose of this study was to generalize the findings about market orientation, learning orientation, innovation and performance to the textile and apparel context in South Korea, specifically to SMEs, and, in addition, to investigate the role of informal relationships in SMEs within the presence of these other variables. This study postulates that market orientation, learning orientation, and innovation are related to performance. This study conducted a survey in South Korea, using a paper-and-pencil questionnaire, to determine the relationship of various management related variables with the SMEs' performance. Of the 200 questionnaires that were distributed, 183 were returned and178 were completed and usable for the research. Results of this study showed that components of market orientation and learning orientation were both significantly related to innovation and some components along with innovation were significantly related to South Korean apparel SMEs' performance. The proposed relationship of these factors to performance could be generalized to SMEs in the apparel industry, within the context of South Korea. / Master of Science

This study develops two researches to examine the influence of green concept on performance. The research I focuses on firm level. The research II focuses on consumer level. In the research I, the results show that (1) green learning-orientation is positively associated with proactive green innovation capability, (2) green learning-orientation is positively associated with firm performance, and (3) proactive green innovation capability is positively associated with firm performance. Thus, companies that are pioneers in green learning have the ability to enhance their innovation capability in terms of processes, products, and services and increase their performance. Additionally, proactive green innovation capability is also an important source of performance. In the research II, the results show that (1) green product quality is positively associated with green customer satisfaction and green customer loyalty; (2) green corporate image is positively associated with green customer satisfaction and green customer loyalty; and (3) green customer satisfaction is positively associated with green customer loyalty. The results indicate that green product quality can bring about green customer satisfaction and green customer loyalty. Additionally, green corporate image can contribute to green customer satisfaction and green customer loyalty.

Submitted by SUZANA MARIA PEREIRA DOS SANTOS null (suzanasantos@bauru.sp.gov.br) on 2016-03-15T16:02:28Z No. of bitstreams: 1 versão final.pdf: 4842702 bytes, checksum: 84871314bf0dc9cef2d192a1c565f7cf (MD5) / Approved for entry into archive by Ana Paula Grisoto (grisotoana@reitoria.unesp.br) on 2016-03-16T17:37:50Z (GMT) No. of bitstreams: 1 santos_smp_me_bauru.pdf: 4837022 bytes, checksum: 8e94de0795156a29d38b828375046086 (MD5) / Made available in DSpace on 2016-03-16T17:37:50Z (GMT). No. of bitstreams: 1 santos_smp_me_bauru.pdf: 4837022 bytes, checksum: 8e94de0795156a29d38b828375046086 (MD5) Previous issue date: 2016-02-12 / O presente estudo partiu de reflexões acerca de minha prática enquanto professora e coordenadora da área de matemática, quanto às dificuldades dos estudantes em relação à aprendizagem da divisão. Define-se como objetivo geral, compreender os sentidos e os significados do conceito de divisão que podem ser formados a partir de uma Atividade Orientadora de Ensino, por estudantes do 5º ano do Ensino Fundamental, de uma escola municipal do interior do estado de São Paulo, especificamente explorando algoritmos da divisão. Tem-se como referência teórica a Perspectiva Histórico-Cultural e teórico-metodológica a Atividade Orientadora de Ensino, esta conduzida por uma história virtual, uma situação emergente e um jogo, elaborados a partir de uma análise dos objetivos curriculares. Adota-se uma abordagem qualitativa de pesquisa, na qual a análise dos dados recorreu-se a episódios que evidenciam o movimento dos sentidos e significados do conceito de divisão por meio dos relatos gravados e filmados dos sujeitos em diferentes momentos, além de produções escritas. Dentre os sentidos e significados manifestos encontram-se a relação da divisão com a distribuição de objetos discretos, repartição de grandeza contínua, algoritmos de divisão de números no campo dos naturais: método das subtrações sucessivas, método da repartição usando ábaco, método da chave e a relação com o resto da divisão. / This study set out to reflect on my practice as a teacher and coordinator in mathematics, about the difficulties of students in relation to learning division. It is defined as a general objective, understanding the sense and the meanings of the division concept that can be formed from a Learning Orientation Activity for the 5th year of primary school students , in a public school in the state of São Paulo specifically exploring division algorithms. It has been as a theoretical reference to Historical-Cultural Perspective and theoretical and methodological Learning Orientation Activity, it is led by a virtual history, an emerging situation and a game, drawn from an analysis of the curricular objectives. It adopts a qualitative research approach, in which the data analysis appealed to episodes, recorded and filmed, that show the movement of the senses and meanings of the concept of division through the reports of the subjects at different times, as well as written productions. Among the senses and manifest meanings are the correlation among the division with the distribution of discrete objects, division of continuous quantity, numbers of division algorithms in the natural course: method of successive subtractions, method of allocation using abacus, key method and the relationship with the rest of the division.

Thesis(M. Com.(Business Management)) -- University of Limpopo, 2019 / Small and medium enterprises (SMEs) are an important vehicle in income redistribution, poverty alleviation, employment creation and contribute to the gross domestic product of South Africa. However, SMEs in South Africa suffer from weak performance and thus a high failure rate. The main objective of this study was to investigate the impact of learning and marketing orientation on the performance of SMEs. A quantitative approach was used, while a self-administered questionnaire was also employed during the data collection process. A four section questionnaire covering demographic information, learning orientation variables, marketing orientation variables and performance variables was prepared and distributed randomly to a selected sample of 390 SME owners in Msukaligwa Local Municipality in Mpumalanga Province. A total of 181 questionnaires were returned. Descriptive statistics was undertaken to evaluate the respondents’ characteristics against the three research variables (learning orientation, marketing orientation and performance). The software used to analyse information gathered and to ensure accuracy and reliability of the study results was Statistical Package for Social Sciences (SPSS) version 23.0. Correlation and regression analyses were performed to determine the relationship between learning orientation and performance, and the relationship between marketing orientation and performance. The Cronbach’s alpha was used as a measure of reliability. The results of the study revealed that both learning and marketing orientation positively impact on the performance of SMEs. Recommendations to improve the marketing and learning orientation of SMEs are suggested.

No description available.