High mobile penetration statistics in the world suggests that citizen services are more applicable via mobile technologies. Vehicle parking is such a service which is being deployed in Örebro municipality. We conduct interviews on municipality employees who are involved in the parking administration process and the mobile based parking system in order to evaluate the system regarding functionality, performance, acceptance and effects. These factors are evaluated by the affect they have on the municipality. What the study shows is that whilst the system is successful as an alternative payment option for the motorist, it does not have a positive effect on the process or the workload of municipality. It can be seen that to acquire a better quality service for both citizen and the government, better and thorough investigations into requirements should be carried out via improving the communication between them.

A goal of the thesis "E-Government in Anglo-Saxon countries with a special attention to United Kingdom" is to investigate a progress of eGovernment implementations in selected English speaking countries and to compare their achievements to Czech Republic. Reasons why governments motivate themselves to introduce eGovernment services are investigated in the first part of the document, together with a description of mandatory legal, technical and social requirements and risk involved. Next part analyses different kinds of a cost and benefits of eGovernment implementation. The final parts focus on a common list of 20 eGovernment services and their implementation. Comparing results of all countries shows a leading role of United Kingdom and still below-the-average utilization of eGovernment services in Czech Republic.