University of Macau / Faculty of Social Sciences and Humanities / Department of English

FWOS (Food Wholesaler Ordering System) demonstrates the application of web services to provide an ecommerce solution for general food wholesaler and their customers. The main goal of this project is to provide graphical user interfaces for the four user types including visitor, member, sales person and sales manager. The system provides a contact base ordering system, an account management sub-system, and a powerful accounting subsystem.

System deployment projects are extremely complex and with more and more organisations now choosing to configure and deploy off-the-shelf systems, the project teams are presented with new challenges. The aim of this study was to gain an understanding of the issues faced during such configuration and deployment projects and see if support could be provided. A year long observational study of one of these projects was carried. While it was initially assumed that it would be technical issues related to the system’s configuration that would be the primary problems, the study revealed communication issues to be at the heart of a large number of the issues. Online social networks such as Facebook are extremely popular, allowing users to stay in touch with large numbers of distributed people. Private social network sites were applied to projects to see if they could replicate the benefits the sites provide and support project communications. A social network site was created for both a distributed research project and an administrative systems project and their use observed. Statistical data on the use of the sites and qualitative feedback from users is presented to assess the viability of the approach. The experiments showed social network sites to have many benefits when used as a complementary mechanism to traditional channels for project communications. It is clear however, that social network sites cannot solve all the problems projects may encounter. If the use of a site is to be a success it is vital it gains a critical mass of users. The approach taken to the site’s configuration and introduction will be hugely influential in its success. In order to choose the right approach a clear understanding of what the project’s communication needs are and the possible uses of the site is needed. A process of configuration and development with a small group of potential users is recommended to ensure it is as user friendly as possible before going live to a large user base.

Educational institutions are known to be at the heart of complex computing systems in any region in which they exist, especially in Africa. The existence of high end computing power, often connected to the Internet and to research network grids, makes educational institutions soft targets for attackers. Attackers of such networks are normally either looking to exploit the large computing resources available for use in secondary attacks or to steal Intellectual Property (IP) from the research networks to which the institutions belong. Universities also store a lot of information about their current students and staff population as well as alumni ranging from personal to financial information. Unauthorized access to such information violates statutory requirement of the law and could grossly tarnish the institutions name not to mention cost the institution a lot of money during post-incident activities. The purpose of this study was to investigate the information security practices that have been put in place by Research and Education Network of Uganda (RENU) member institutions to safeguard institutional data and systems from both internal and external security threats. The study was conducted on six member institutions in three phases, between the months of May and July 2011 in Uganda. Phase One involved the use of a customised quantitative questionnaire tool. The tool - originally developed by information security governance task-force of EDUCAUSE - was customised for use in Uganda. Phase Two involved the use of a qualitative interview guide in a sessions between the investigator and respondents. Results show that institutions rely heavily on Information and Communication Technology (ICT) systems and services and that all institutions had already acquired more than three information systems and had acquired and implemented some of the cutting edge equipment and systems in their data centres. Further results show that institutions have established ICT departments although staff have not been trained in information security. All institutions interviewed have ICT policies although only a few have carried out policy sensitization and awareness campaigns for their staff and students. / TeX

Community members benefit from the opportunities and services that are provided by park and recreation departments. As technology has continued to improve, it has begun to influence some of the services and programs offered by park and recreation departments. This study presents information regarding World Wide Web use in parks and recreation departments in 1998. The study surveyed those park and recreation departments who were members of the National Recreation and Parks Association's Great Lakes Region in 1998. A total of 419 departments were included in the study. These 419 departments were grouped into three population categories (Under 15,000; 15,000-49,999; 50,000 and above). A survey return rate of 58% was achieved. Survey respondents were asked to list current and future uses of the World Wide Web in their departments by program and by activity. Respondents were also asked to identify why they were or were not using the web. The study also examined if there were differences between agency size and World Wide Web use, agency size and the number of computers used, and agency size and the number of computer specialists employed. Recreation professionals can use this study to identify whether their department would benefit from World Wide Web use. The information can assist in identifying strengths and weaknesses of the web in the recreation profession and in departments similar to their own. / School of Physical Education