The project inspects and discusses improvements of the technical assistance of Change Management support within IT service provider. The primary objective of the procet is to analyse and implement a new software tool to display possible improvements. This project involves whole software development proces including requirements collection, systém analysis, design, implementation. In the first part, the IT service management, especially Change Management area and ITIL methodology is described. In the second part, the analysis of current state of the proces implementation and software tool is discussed and proposed opportunities for improvement. In the end, the results are summarized and possibilities of the future improvements are proposed.

The master´s thesis entitled „Leadership and Management“ provides not only for a theoretical picture on the issue of leadership and management in general but also a practical view of a company investigated, an undisclosed law firm. The theoretical part will feature some of the basic concepts of the monitored area, especially management, leadership, functions of management, role of management and leadership style. Lessons learned are further applied to the practical part of the thesis and result in recommendations for increased satisfaction both of employees and the entire firm.

(in English): This diploma thesis focuses on the impact of top manager's education on managing organization. Specifically, it focuses on directors who have studied in the field classified as helping professions and also have experience in managing an organization operating in the field of social work. The entire thesis is divided into two parts - theoretical and practical. The theoretical part introduces a definition of helping profession and presents field of education that a helping worker could study. It also introduces reader the theory of management, from historical development, through introducing management as a management process or as a group of managers. The last chapter of theoretical part presents a theory of management styles, a theory of communication or a theory of intentional influencing through control or support. Aim of the practical part is to find out whether and how education could affect for example manager's crisis management, communication in the organization, employee evaluation, attitude to employees or attitude to clients. A qualitative method was chosen for the research survey, specifically a form of semi-structured in-depth interview. Klíčová slova (anglicky): helping profession, education in helping profession, management, management functions, management styles

Thesis objectives: The thesis deals with the comparison of wound healing management in acute and subsequent care. The theoretical part presents the knowledge of acute and chronic wounds, wound healing and their phases. Furthermore, the thesis deals with methods of wound treatment. The last chapter of the theoretical part deals with management and the role of a nurse in caring for a patient with a wound. In the empirical part, the first goal was to find out whether nurses from the Hradec Králové Region hospitals know the division and types of wounds. The second goal was to map out the possibilities for nurses to heal wounds. Another aim was to compare the differences between wound healing in acute and subsequent care. The fourth goal mapped the knowledge of nurses about wound healing materials. The following aim was to find out which materials for wound care are available at the hospital of the Hradec Králové Region. The sixth goal was to compare the economic and time-consuming wound healing at the acute and aftercare departments. The last goal of the thesis is to elaborate a seminar within the framework of lifelong education of general nurses on the topic of effective wound healing. Five hypotheses and two research questions were formulated to meet the goals of the thesis. Method for achieving the objectives: The set goals were achieved through quantitative questionnaire research and qualitative observation and interview research, which were chosen to complement the results. The sample included general nurses working in the internal department, the surgical department, the intensive care unit, the anesthesiology-resuscitation department and the aftercare departments in the hospitals of the Hradec Králové region. The total number of respondents was 120. Scientific benefits of the thesis: Overall research shows that nurses have sufficient knowledge of wounds and their treatment, but deficiencies in some areas are still evident. Furthermore, the research shows that nurses do not have enough therapeutic material to work on their workplaces. The interviewed group of general nurses said they think that modern dressing materials have a positive effect on wound healing. The results of the work can be used for practice, in hospital and other health care facilities to improve wound healing. The findings and conclusions: In the tracked file, we verified that the length of treatment of wounds on beds of acute and subsequent care differs (p = 0.002); the results show that the average time of wound dressing is prolonged in subsequent care. Conversely, the availability of dressing materials in the respective departments did not differ (p = 0.159). Furthermore, we found that the economic intensity of the after-care beds is lower, despite the fact that more wound dressings are done than in the acute care.

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2016-05-04T20:57:57Z No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) / Made available in DSpace on 2016-05-04T20:57:57Z (GMT). No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2015-10-30 / We examine with an empirical study the hypothesis that the IT Deployment Capabilities impacts are positively associated with competitive advantage in Brazilian companies. The study uses the conceptual research model proposed by Tian et al. (2009). As part of this study, some of the main theoretical concepts of Resource Based View are reviewed, establishing a link between these concepts and the explanation about competitive advantage. The three constructs that set up the IT Deployment Capabilities are identified and investigated: Strategic Flexibility Partnership Business and Business Alignment. This is a descriptive exploratory research with a quantitative approach. The data collection instrument answered by the employees was a survey with a 7-point Likert scale available through Electronic Link on the Internet, using the website Survey Monkey. The study used public or private companies, national or international companies headquartered in Brazil as criteria for population, within various segments, and sample included the following functions: CEOs and Directors, Managers and Coordinators working at Information Technology areas in their companies. 320 e-mails were sent, yielding 192 responses. Of these 108 were selected as surveys with the desired research profile. To provide validation to the study, a statistical tool validation was used performing exploratory factor analysis tests (FAT) and multiple linear regression (MLR). The results showed that the constructs Strategic Flexibility and Business Partnership are positively associated with the perception of the impact of information technology competitive advantage, while the construct Business Alignment had no significant results to corroborate the studies by Tian et al. (2009) in Chinese companies. / O principal objetivo deste trabalho ?? examinar, com um estudo emp??rico, se os impactos da Capacidade Implanta????o-TI est??o positivamente associados ?? vantagem competitiva nas empresas brasileiras. O estudo utiliza o modelo conceitual de pesquisa proposto por Tian et al. (2009). Como partes deste estudo s??o revistos, dentre eles alguns dos principais conceitos te??ricos da Vis??o Baseada em Recursos, estabelece-se um elo entre esses conceitos e a explica????o da vantagem competitiva, identificando-se e investigando-se os tr??s constructos que comp??em a Capacidade Implanta????o-TI: Flexibilidade Estrat??gica, Parceria de Neg??cio e Alinhamento do Neg??cio. Trata-se de uma pesquisa explorat??ria descritiva, com uma abordagem quantitativa. O instrumento de coleta de dados empregado foi um Survey, utilizando-se a escala Likert com 7 pontos de Link eletr??nico, dispon??vel na Internet atrav??s do site Monkey Survey. O estudo utilizou como crit??rio de popula????o empresas nacionais ou internacionais sediadas no Brasil, de capital aberto ou fechado, e seus diversos segmentos, sendo que a amostra envolveu as fun????es de: CEOs, Diretores, Gerentes e Coordenadores que estavam ligados ?? ??rea de Tecnologia da Informa????o nas empresas onde colaboram. Foram enviados 320 e-mails, obtendo-se 192 respostas. Desse total, foram selecionadas 108 respostas com o perfil desejado da pesquisa. Para proporcionar garantia ao estudo, foi utilizado o instrumento estat??stico de valida????o, no qual foram realizados os testes de an??lise fatorial explorat??ria (AFE) e regress??es lineares m??ltiplas (RLM). Os resultados mostraram que os constructos Flexibilidade Estrat??gica e Parceria de Neg??cio est??o positivamente associados ?? percep????o dos impactos da Tecnologia da Informa????o na vantagem competitiva, enquanto o constructo Alinhamento do Neg??cio n??o apresentou resultados significativos, corroborando os estudos realizados por Tian et al. (2009) nas empresas chinesas.

Thesis (Master of Military Studies)-Marine Corps Command and Staff College, 2008. / Title from title page of PDF document (viewed on: Feb 11, 2010). Includes bibliographical references.

Cloud computing brings widely recognized benefits as well as new challenges and risks resulting mainly from the fact that cloud service provider is an external third party that provides public cloud services in multi-tenancy model. At present, widely accepted IT governance frameworks lack focus on cloud computing governance and do not fully address the requirements of cloud computing from cloud consumer viewpoint. Given the absence of any comprehensive cloud computing governance and management framework, this doctoral dissertation thesis focuses on specific aspects of cloud service governance and management from consumer perspective. The main aim of doctoral dissertation thesis is the design of methodological framework for cloud service governance and management (Cloud computing governance and management) from consumer point of view. Cloud consumer is considered as a medium or large-sized enterprise that uses services in public cloud computing model, which are offered and delivered by cloud service provider. Theoretical part of this doctoral dissertation thesis identifies the main theoretical concepts of IT governance, IT management and cloud computing (chapter 2). Analytical part of this doctoral dissertation thesis reviews the literature dealing with specifics of cloud services utilization and their impact on IT governance and IT management, cloud computing governance and cloud computing management (chapter 3). Further, existing IT governance and IT management frameworks (SOA Governance, COBIT, ITIL and MBI) were analysed and evaluated in terms of the use of cloud services from cloud consumer perspective (chapter 4). Scientific research was based on Design Science Research Methodology with intention to design and evaluate artifact methodological framework. The main part of this doctoral dissertation thesis proposes methodical framework Cloud computing governance and management based on SOA Governance, COBIT 5 and ITIL 2011 (chapter 5, 6 and 7). Verification of proposed methodical framework Cloud computing governance and management from cloud consumer perspective was based on scientific method of case study (chapter 8). The main objective of the case study was to evaluate and verify proposed methodical framework Cloud computing governance and management in a real business environment. The main contribution of this doctoral dissertation thesis is both the use of existing knowledge, approaches and methodologies in area of IT governance and IT management to design methodical framework Cloud computing governance and management and the extension of Management of Business Informatics (MBI) framework by a set of new tasks containing procedures and recommendations relating to adoption and utilization of cloud computing services.

This diploma thesis focus on comparison of the management of 1st half of 20th century with present days. The main goal of thesis is to analyze a lurid career of Czech top manager Domink Cipera, his operation methods and usage of innovative management procedures (that were used during his business and politics career), based on the available published sources. Thesis is in addition comparing Cipera’s management style in context of that era with current acting managers and is concerning with Cipera’s profession heritage and his influence to modern management. Practical section of the thesis is dealing with sociological research on the sample of current acting managers. Design section is describing potential improvement in area of systematical managerial education of managers and executive project employees in the concrete company.

Master's thesis is aimed to analysis, change proposition and benefit assessment in real company called by fictional name Stavební výroba a.s. In my thesis I'll focus on functionality of current information system so it can satisfy needs of management and also has finacial benefits over old system.

(in English): The thesis investigates knowledge management in the context of information science and human resources management strategy. It includes (1) analysis of the current status of knowledge management and the potential of knowledge management to be evaluated using audit procedures, (2) comparative analysis of knowledge management as approached in the Czech Republic and other countries, and (3) knowledge management audit proposal.