This dissertation contributes to the educational literature by providing new research on the achievement gap in the Southwest. For this study, a sequential mixed-methods approach was employed. The quantitative research assessed which factors influenced academic achievement among a 2012 high school graduating class (N=2,238) through analyses using correlation, ANOVA and HLM. Additionally, qualitative themes from 15 in-depth ethnographic teacher interviews and 116 teacher surveys from low income schools were triangulated with the quantitative findings to describe the multiple, interconnected factors that affected student achievement from the teacher's viewpoint. The low income schools in this study were defined as `hardship schools' because they had a high percentage of free and reduced lunch participants, a high minority population, low academic achievement, and frequent turnover in the administrative staff. The findings indicated that a statistically significant academic gap existed between high and low income schools. However, the longitudinal student standardized scores from elementary (5th grade) to high school (10th grade) revealed that the gap did not widen over time between high and low income students. Although students from low income schools lacked social capital and other resources available to their wealthier peers, they were still able to make equivalent academic growth, albeit at a lower performance level. It was argued that a pivotal reason that the gap did not widen was due to a dedicated teacher cadre that chose to work in low income middle schools. These teachers expressed a high level of self efficacy and cultural competency and identified with the students and the surrounding community. Their sense of identification came from one of three sources: similar ethnic background, including Latino culture and language; similar socio-economic upbringing, including poverty and the hardships associated with being an economic underclass; and/or cultural competency, where curiosity and love of diversity is emphasized. This identification helped teachers level the playing field by relating to students and making learning relevant to their environment.

Class size has long been recognized as a factor affecting achievement in face-to-face contexts. However, few studies have examined the effects of class size in online courses, or the effects of dividing an online class into smaller discussion groups. The current study examined the relationship between class size and the use of grouping strategies on note reading, note writing, and collaborative discussions in online graduate-level courses. This mixed-methods study analyzed tracking logs from 25 graduate-level online courses using Web Knowledge Forum (25 instructors and 341 students) and interviews from 10 instructors and 12 graduate students with diverse backgrounds. The quantitative and qualitative data analyses were designed to complement each other. Findings suggested 13 to 15 as an optimal class size and four to five as an ideal subgroup size. Not surprisingly, the results revealed that, as class size increased, the total notes that participants read increased significantly. However, as class size increased, the percentage of course notes that students read decreased significantly (i.e., students were reading a smaller proportion of the course notes). In larger classes, participants were more likely to experience information overload and students were more selective in the notes that they read. A significant positive correlation was found between class size and total notes written. Students’ note size and grade-level score were negatively correlated with class size. The data also suggest that the overload effects of large classes can be minimized by dividing students into small groups for discussion purposes. Interviewees felt that the use of small groups in large classes benefited their collaborative discussions. The preceding results underscore the importance of using small discussion groups when class sizes are large. The research concludes with a list of pedagogical recommendations and suggests new software features that may help enhance learning in online courses.

The research in this thesis focuses on the ways in which participants represent highly charged negative emotional experiences in narrative form through vocal disclosures, and the relationships between disclosure style and psychophysiological activity. This thesis also attempts to theorise some of the psychophysiological mechanisms that may be associated with the effects of emotional disclosure. Participants were randomly assigned to an emotion (disclosure) group (n = 16) in which they talked about a particular highly charged negative experience, or a neutral (control) group (n = 16) in which they talked about their typical morning. Participants undertook these tasks on three separate occasions, each separated by one week. Skin conductance levels (SCLs) were measured throughout. Statistical analyses were conducted to look at possible SCL differences between the two groups and associations between the disclosure style and SCL variations. Although there were no statistically significant differences between the two groups' SCLs, there were significant differences in SCLs with regard to disclosure style. Qualitative narrative and discourse analyses were undertaken on 4 selected participants, chosen on the basis of clinically significant SCL moves. These analyses revealed that neutral participants also engaged in forms of emotional disclosure through forms of identity negotiation that were constructed within their talk concerning their typical mornings. The qualitative analysis also identified disclosure styles that may be associated with variations in psychophysiological activity.

This thesis is involved with exploration of key changes drivers and market phenomena in the Southeast Asia and the development of new conceptual frameworks for business environmental analysis of airlines. The research is constructed under the phenomenology paradigm which adopts a coherentism approach and mainly takes airline industry’s publications, statistics, and executives as units of analysis. Hermeneutic phenomenology, a single-embedded case study, concurrent triangulation mixed method, and grounded theory are all used as methodologies. Methods using document reviews, interviews, and questionnaires are applied to surface the key changes drivers, market phenomena and the perceptions of the importance of changes factors. The collected data are analysed by content analysis, thematic analysis, cognitive mapping analysis, constant comparative analysis and descriptive analysis to classify, generalise and develop into proper forms. The research reveals that ‘market’, ‘competition/strategy’, ‘regulation/policy’, ‘infrastructure/resource’, ‘cooperation’, ‘distribution’, ‘technology, and ‘broad’ factors are discovered as key change drivers. Their different importance levels are measured by occurrences, density, centrality, and tail occurrences as root causes of changes. The characteristics of their interrelationships are based on directional and influential dimensions. There are 16 emerged changes/market phenomena and 11 generalised conceptual frameworks and 3 newly developed frameworks for analysing the airline business environment. The quantitative findings from content analysis are evaluated by inter-coder analysis which achieves kappa coefficient = 0.87 indicating high reliability of the analysis. The qualitative findings are qualified through ten criteria assessment of research quality. The deliverables provide both theoretical and methodological contributions. The research limitations are found in some sources of collected data and findings which are caused by scarce data availability and three types of biases. The recommendations for future research into financial performance, changes’ leading indicators and comparative in-depth study in other ASEAN countries and regions are made.

The thesis draws on a mixed-methods study which empirically and theoretically investigates the ways in which postgraduate students engage in collaborative learning activities facilitated by technology. The research is both significant and distinct in its approach towards understanding how learners engage in real-life computer-supported collaborative learning (CSCL) settings; what enables or hinders learner engagement; and how engagement shapes the learning outcomes. The ensuing findings indicate that learner engagement is embodied in human behaviour, emotions, and reflection and therefore it is described as a multi-dimensional concept. Learner engagement also appears to be a socially distributed phenomenon – rather than a stable student characteristic – influenced by various personal, group-level, and other situational factors, the most prominent of which are captured by the Hierarchical Model of Enablers and Barriers. The study also reveals that learner engagement presupposes purposeful interaction which is presented as an integrative theme capturing the impact of pedagogical design on engagement. Another observation is that particular combinations of student actions, perspectives, and characteristics tend to resurface and therefore may be considered as strong predictors of potential engagement (or disengagement). This finding led to the development of the WISE Taxonomy of Learner Engagement Archetypes which portrays the most universal engagement approaches that emerged within the studied context. Finally, findings seem to suggest that the way students envisage their learning outcomes is driven by the engagement approach each student adopts, and vice-versa. When combined, the proposed model, taxonomy, and conceptualisation of learner engagement collectively define a holistic analytical framework labelled Distributed Engagement Theory. The purpose of this mixed-methods study is to explore, understand, and subsequently explain learner engagement aiming at making an original contribution to existing CSCL literature as well as informing the design of pedagogical models for enhancing learner engagement in CSCL environments within postgraduate education.

Educational transitions in the UK are related to social background characteristics such as social class and, to a lesser extent, ethnicity and gender. This thesis presents a case study of admission to the University of Oxford to understand why, conditional on application, admissions patterns into selective higher eduction in Britain show an advantage for already privileged strata of society. Specifically, net of attainment, the professional middle class, white, male and state school applicants fare particularly well in securing offers for undergraduate study at Oxford. With the exception of the state school effect, the admissions privilege advantages already privileged strata of society. In the first empirical section, the analysis of purposefully generated survey data on 1,929 applicants for admission to the University of Oxford finds that quantifiable measures of merit fail to fully explain differential admissions patterns. The logistic regression models also uncover that while applicants from the private sector initially have similar gross chances of gaining an offer to their state school educated peers, they actually face a penalty in the selection process when taking into account their higher levels of prior academic attainment. Furthermore, the analysis shows that while measures of cultural capital, motivation, aspiration and learning style are meaningfully related to selection decisions, they do not explain the lower transition rates for ethnic minority applicants, those from non-professional class backgrounds, female applicants and private school applicants. The second step in the empirical investigations then aims to understand the generative mechanisms behind these findings from the perspective of the decision makers in the selection process. This section draws on interviews with 25 admissions tutors and the observation of eight admissions meetings. The analysis here finds that selectors view the admissions exercise as involving risks and uncertainties. Also, many participating tutors routinely considered schooling in their selection decisions and discounted the performance of applicants who had come from very high achieving schools but who were not top achievers within this peer group. The mechanism of homo-social reproduction in decisions involving uncertainty is then put forward as a possible explanation for the unequal transition patterns. Finally, the third empirical analysis section investigates links between degree performance in final university examinations and admissions relevant factors. This section includes the degree performance of Oxford students as well as those who subsequently embarked on their degree course at universities other than Oxford. The most striking finding is that among the Oxford graduates, female and private school students are less likely to achieve first class degrees than their male and state school educated peers. One interpretation of this finding is that the discounting that selectors apply in the admissions process for these applicants is not only justified but may not even go far enough. But it is also possible, in particular with regard to the female effect, that the Oxford study environment or the examination system, or both are more conducive to male achievements. This thesis contributes to sociological theory by showing that existing models of educational transition have paid insufficient attention to the role of gatekeepers and their individual preferences in generating aggregate selection patterns. Incorporating selectors as actors in transition models increases our understanding of unequal access to educational institutions and the challenges faced in striving towards equal opportunities in an education based meritocracy. The findings presented here have implications for other fields of sociological inquiry that need to account for the role of individual decision makers such as labour market research. The work presented here has implications for policy making regarding selection processes within the University of Oxford and British higher education more generally. It could also aid university systems such as Germany, that are moving towards selective admission, to think about the challenges of designing truly equitable selection processes.

Safeguarding adults is a priority in adult social care, and training is one of the main ways in which policy and guidance around it is implemented. Training transfer refers to the use of new learning on the job, and while the transfer literature is well developed, it does not extend to safeguarding adults training. This research aimed to identify, develop and refine a programme theory of safeguarding adults training transfer by identifying factors that facilitate or inhibit the use of safeguarding adults training in practice, and the impact that the training has. A cross sectional mixed methods realist synthesis approach was used to evaluate two safeguarding adults training programmes provided in Cornwall, UK between 2009 and 2011. Realist synthesis aims to uncover what works, for whom, in which circumstances and how, and develops policy makers’ programme theories of interventions using evidence. A systematic review of training transfer generally, and then of health and social care transfer specifically led to a revision of the policy makers’ programme theory of training. Empirical research in the form of a factorial survey and narrative analysis of qualitative interviews was then undertaken, to further revise the programme theory to be specific to safeguarding adults training. Findings emphasise the importance of considering the effect of the training culture and transfer climate on safeguarding adults training effectiveness. Factors such as opportunity to use learning and supervisor support are important to transfer and the conflict between adult learning principles and mandatory training was explored. Safeguarding adults-specific supports were also highlighted, emphasising the importance of supporting practice using mechanisms other than training. Recommendations are provided regarding how the safeguarding related transfer climate can be improved. Limitations of the study include a high likelihood of sampling bias. The limitations of individual methods and problem of generalising findings obtained from a case study of Cornwall were reduced using the realist synthesis approach.

The effect of psychosocial information resources on the psychological impact of genetic testing for patients Background: The genetic testing process has been shown to have a profound psychosocial impact on patients and families, yet research suggests that there is a lack of practical and helpful psychosocial information written to support decision-making. Ideally, this should be available for use both before and after genetic testing and should be easily accessed through genetic clinics. The development of pre-written leaflets or on-line resources which draw on the experiences and advice of families who have been through similar experiences, and are readily available through genetic clinics, might be one way of helping families make necessary adjustments. Aim: The aim of this study was to develop information resources for a) people undergoing carrier testing, and b) parents of children with undiagnosed conditions, and to pilot the use of these resources with service users. Methods: A systematic literature review was conducted to identify key themes to inform the content of the resources. To build on these findings, in-depth interviews were conducted with 11 people who had undergone carrier testing and 14 parents of children without a diagnosis. Interview data were analysed using the grounded theory method. A grey literature search of existing patient information was also conducted. These three phases informed the content of information resources. The development process also included input from genetic specialists, patient group representatives and interviewees. Finally, a pilot study was conducted through three genetic centres to assess the feasibility of a study testing the use of the resources. Findings: The participants in this study were striving for empowerment: carriers sought reproductive empowerment; parents developed empowerment strategies in order to advocate for their child. Moreover, a theory named ‘reconstructing the meaning of being a parent’ was constructed to describe the experience of parenting a child for whom no clear care pathway existed. The importance of providing timely information was identified as being a key factor in supporting parents during their search for a diagnosis. A new model was built to summarise the overarching experience of participants in this study. Conclusions: Empowerment was identified as a dynamic and multi-faceted construct. Health professionals and support groups can help facilitate the empowerment process through the provision of timely psychosocial information. This is particularly important in an age when patients are expected to take greater control than ever before over decisions affecting their healthcare.

Many small islands depend on sustainable tourism to attain long term economic prosperity and well-being for their citizens. As they become more dependent on tourism for their growth, they are more concerned with improving their competitiveness to adapt to a highly charged competitive environment and to the dynamic market conditions. The quintessential problem is how to achieve, maintain, and enhance competitiveness. There is limited research on tourism destination competitiveness (TDC), and much less on small island destinations. This study concentrates on TDC with a special focus on Malta as a small Mediterranean island in an attempt to develop a comprehensive TDC framework that is useful to small island destinations, and advances models and measures to assess competitiveness based on importance-performance analysis techniques (IPA). To achieve its research objectives, this study adopts a methodological position reflecting pragmatist assumptions and uses a sequential, exploratory, Mixed Methods design strategy. In the qualitative first phase of the design, thirty-five in-depth interviews are conducted with key ‘experts’ in tourism. It emerges from the participants’ description that sixty tourism-specific and business-related determinants provide a broad framework for assessing TDC. In the second phase, survey research is applied in order to develop quantitative measures to reveal the relative importance of the competitiveness factors, to assess the performance of the destination on these factors, and to identify priority areas that require immediate attention for improvement. Statistical measures and procedures are modified, introduced, and tested to establish a valid model for measuring TDC. Results show that the diagonal approach and the adjusted weighted partial ranking method for measuring importance and performance are the best combination that satisfies validity criteria. When applying these techniques to assess Malta’s competitiveness relative to a competing set of Mediterranean destinations, twelve tourism attributes and fourteen business-related factors are identified as priority areas for improvement, with the competitiveness deficiency gaps in business factors being notably higher than those in tourism-specific areas. This study has several implications for the development of TDC theory, methods, and application to small islands. It provides tourism researchers, policymakers, and practitioners with a theoretically robust framework that can assist them in the formulation of policies, the management of the destination, and the implementation of strategies to optimise resource allocation in order to enhance a destination’s competitive position. Given that there are few studies that focus on the development and measurement of TDC models for small islands, this study makes a valid contribution to knowledge. The methodological approaches adopted in this inquiry have substantive application in IPA studies both within and beyond tourism studies. The study’s outcomes are also transferable to small island destinations operating in similar environments.

Digitala teknologier har ändrat förutsättningarna inom utbildningssektorn och bidragit till en dramatisk ökning av studenternas tillgång till och användning av digitala verktyg för sina studier. Begreppet digital kompetens har beskrivits som en av flera nyckelkompetenser som behövs för att kunna delta i samhället och ingår numera som mål i examensordningen på akademisk nivå i utbildningen för exempelvis förskollärare. Men vad vet vi om studenters digitala kompetens och tillämpning av digitala verktyg som stöd för sitt eget lärande under sina studier vid högre utbildning? Vilka erfarenheter har de med sig och hur förhåller de sig till dessa digitala verktyg? Studiens syfte har varit att undersöka användning av och förhållningssätt till digitala verktyg i akademiska studier som stöd för lärande på en förskollärarutbildning. Studien har fokuserat kring frågeställningarna:Hur används digitala verktyg som stöd för lärande av studenter på en förskollärarutbildning? Och Hur förhåller sig studenter på en förskollärarutbildning till de möjligheter digitala verktyg tillhandahåller som stöd för lärande? Studien har kombinerande forskning som metodansats, där kvantitativa och kvalitativa forskningsstrategier kopplas samman. Resultatet bygger på en enkätundersökning och fokusgruppsintervjuer och pekar på att studenterna använder digitala verktyg dagligen i utbildningssyfte. Studenterna använder framför allt digitala verktyg för att läsa och skriva texter, göra presentationer, ta del av och söka informationen samt kommunicera. De vanligaste digitala verktyg som studenterna använder är mobila enheter, så som mobil, smartphone och bärbar dator. De flesta studenter använder webb 2.0-tjänster, så som Skype och sociala medier, för samarbete samt diskussionsforum. Vidare visar resultatet att studenterna innehar en viss digital litteracitet och anser att digitala verktyg kan vara stödjande i vissa avseenden men också störande i andra avseenden. Resultatet påvisar att studenterna till viss del känner sig digitalt kompetenta, men den kompetensen kan variera från individ till individ oavsett ålder och är enligt studenterna kopplad till individens grad av intresse. Studien bidrar till kunskap om hur studenter förhåller sig till de möjligheter digitala verktyg tillhandahåller som stöd för lärande samt hur de använder digitala verktyg i en akademisk diskurs. Genom att sätta fokus på ett studentperspektiv kan uppsatsen bidra med ett värdefullt kunskapstillskott om studenternas förhållningssätt till och användande av digitala verktyg och således ge en grund för bättre utformning av undervisning i strävan att nå upp till utbildningens mål.