Distance education as delivery mode is currently attracting more and more learners globally who want to improve their skills and qualifications. This is necessitated by especially the limited components of existing contact universities, financial expenditure and working learners. The presenting of open distance learning by existing contact universities in South Africa is relatively unknown. Consequently the aim of this study is also to investigate a model for Open Distance Learning used at the NWU, an existing contact university. In order to achieve this aim, several other aims were set as well. The most important findings of these aims are subsequently summarized. Aim one was to determine how distance education, open distance learning and e-learning have been conceptualized in the literature. It emerges clearly from the literature that various barriers and challenges accompany the implementation and delivery of distance and open distance learning program. These barriers particularly concern matters such as academic, cultural and technical aspects like the student’s experience, the position of the lecturer regarding the program, the design of the program, the fact that development in technology is constantly kept in mind and kept up with, as well as problems with financial aspects. The second aim intended to compare open distance learning in developed and developing countries as far as contact classes and e-learning are concerned, in order to establish the best practices for a suitable management model. The open distance learning models of twelve universities were examined separately and compared to one another. From these comparisons the following components of open distance learning were indentified which would be applicable to both developing and developed countries: (i) the use of traditional paper-based study material; (ii) the use of various forms of technology; (iii) the use of e-learning, and (iv) voluntary supporting contact classes. From the literature it has been shown that, despite limited infrastructure, poverty, illiteracy and geographical isolation, e-learning and m-learning are increasingly implemented as delivery modes in open distance learning programmes in developing as well as developed countries. Aim three was to establish, from within the literature, the nature of management models with specific reference to the innovations within managing business models in the context of open distance learning. Firstly variables which play a role in new business models were considered. Secondly the levels according to which the innovation of new models should take place were investigated, and also how these could possibly be implemented within the NWU, as well as the principles applicable to the innovation and implementing of a new model from an existing mother company. Factors which could play a part in the plans to present distance learning programs were also considered, whether these would imply a new distance education unit or the continued presentation of such programs. The most important aspects to consider for such a management model are addressed in aim seven. Aim four investigated the effect of attendance or non-attendance of contact classes on the academic achievement of open distance learning students within selected Advanced \certificate in Education (ACE) programs. This aim referred to an empirical investigation which comprised five phases. A consecutively progressing research design was used, consisting of both quantitative and qualitative methods, known as the multi-mode design. Phases one to three address aim four. Spearman’s rank order correlations, one-way ANOVAs (t-tests) and two-way tables (Cramer’s effect sizes) were calculated in order to identify significant correlation (effect sizes) between variables. It was found that students who attended contact classes did not achieve significantly better during examinations than students who did not attend. The average module mark in the examination of students who did not attend contact classes was 49.5%. The average mark of students who attended three or more contact classes was 52.6%. Considering the examination results, the passing rate of students who attended contact classes was 89% as opposed to 82% for those who did not attend any contact classes. Upon comparing data of students attending vacation school and those who did not, it emerged that students who attended vacation school achieved an average module mark (for all modules) of 42.4% as opposed to 52.7% of those who did not attend any vacation school. Aim five considered the open distance learning student’s opinions on and experience of attending contact classes and not attending, within selected ACE programs. Questionnaires were distributed to a number of students who attended contact classes, and to some who did not attend. The following findings emerged: reasons why students do not attend contact classes are (i) distance from tuition centre; (ii) personal reasons such as family responsibilities or funerals; (iii) because classes are not presented by full-time NWU lecturers; (iv) medium of instruction, limited time and class sizes also seemed to pose problems. Aim six investigated the readiness of the open distance learning student for e-learning within selected ACE programs. Focus group interviews regarding this aim were conducted with three groups of students. The following was found: (i) the vast majority of students (62.1%) do not have computers at home; (ii) 80.4% indicated that that they could not access the Internet, and that (iii) cell phone communication seemed to be the solution, since 93.1% of students own cell phones. Aim seven investigated the opinions of management experts at the NWU concerning the components and practice of an ODL model at the NWU. In order to comply with this aim, an intensive literature study was done on open distance learning models internationally. In the second place an empirical investigation was conducted regarding attendance of contact classes and e-learning as teaching method for the teaching and learning component of an open distance learning model. Thirdly focus group interviews were conducted with senior management of the NWU regarding challenges, risks and components of an open distance learning model. According to the data obtained from these interviews, various matrix analyses were done, which could serve as basis for a management model in open distance learning. The matrix analyses identified the following eleven components as important for a management and practice model for open distance learning: (i) Teaching and learning pertaining to development and quality of study material, effective assessment, the required program designers, training of lecturers and facilitators for presenting open distance learning programs, and efficient quality evaluation. (ii) ITC for open distance learning refers to technological support for processes such as assessment, interactive presentation of lessons, using Internet, cell phone technology and the use of the web page. (iii) Support practice for management which involves matters such as the policy of administrative processes regarding registration, cooperation with consortiums, assessment of assignments and examinations, and dealing with administrative processes different from on-campus. (iv) Finances which refer to compiling annual budgets, remuneration of facilitators, determining the profitability of programs presented, as well as financing technological development. (v) Tuition centres: coordination between the university and tuition centres is crucial as far as contact classes, interactive presentations, group discussions as well as examinations are concerned. (vi) Short courses and projects, especially as far as continuing professional development is concerned, as well as the development of a preparatory college for prospective students and cooperation with private institutions. (vii) Quality processes which include compulsory evaluation of program content and of the effect of programs as evaluated by the private sector, identifying new programs and cooperation with other faculties. (viii) Marketing which can be done by the university itself or by a consortium of collaborators. (ix) A structure for open distance learning with its own, unique and particular structure according to need. Factors which may be significant are the number of students studying through open distance learning, the nature of the programs presented and cooperation between consortiums. (x) Hierarchical structure which in the first place requires effective management of an open distance unit, and secondly also that such unit functions in cooperation with and within existing structures. Especially executive authority and lines for reporting should be outlined clearly. (xi) Research must be done in collaboration with other faculties in order to acquire a particular distance education entity. Research regarding the management of, e.g. the effect of programs, contact class attendance, readiness for e-learning and technology at tuition centres, can also be conducted. The exigency for development of an o pen distance learning unit within the NWU, together with a management model for effective management and practice of distance programs, was the main theme of this study. This study has succeeded in suggesting a management model which could be utilized profitably in endeavoring to attain the strategic aim of presenting programs by means of distance education. It also addresses the national need in South Africa of access to tertiary education for more learners. / PhD (Education Management), North-West University, Potchefstroom Campus, 2012

Distance education as delivery mode is currently attracting more and more learners globally who want to improve their skills and qualifications. This is necessitated by especially the limited components of existing contact universities, financial expenditure and working learners. The presenting of open distance learning by existing contact universities in South Africa is relatively unknown. Consequently the aim of this study is also to investigate a model for Open Distance Learning used at the NWU, an existing contact university. In order to achieve this aim, several other aims were set as well. The most important findings of these aims are subsequently summarized. Aim one was to determine how distance education, open distance learning and e-learning have been conceptualized in the literature. It emerges clearly from the literature that various barriers and challenges accompany the implementation and delivery of distance and open distance learning program. These barriers particularly concern matters such as academic, cultural and technical aspects like the student’s experience, the position of the lecturer regarding the program, the design of the program, the fact that development in technology is constantly kept in mind and kept up with, as well as problems with financial aspects. The second aim intended to compare open distance learning in developed and developing countries as far as contact classes and e-learning are concerned, in order to establish the best practices for a suitable management model. The open distance learning models of twelve universities were examined separately and compared to one another. From these comparisons the following components of open distance learning were indentified which would be applicable to both developing and developed countries: (i) the use of traditional paper-based study material; (ii) the use of various forms of technology; (iii) the use of e-learning, and (iv) voluntary supporting contact classes. From the literature it has been shown that, despite limited infrastructure, poverty, illiteracy and geographical isolation, e-learning and m-learning are increasingly implemented as delivery modes in open distance learning programmes in developing as well as developed countries. Aim three was to establish, from within the literature, the nature of management models with specific reference to the innovations within managing business models in the context of open distance learning. Firstly variables which play a role in new business models were considered. Secondly the levels according to which the innovation of new models should take place were investigated, and also how these could possibly be implemented within the NWU, as well as the principles applicable to the innovation and implementing of a new model from an existing mother company. Factors which could play a part in the plans to present distance learning programs were also considered, whether these would imply a new distance education unit or the continued presentation of such programs. The most important aspects to consider for such a management model are addressed in aim seven. Aim four investigated the effect of attendance or non-attendance of contact classes on the academic achievement of open distance learning students within selected Advanced \certificate in Education (ACE) programs. This aim referred to an empirical investigation which comprised five phases. A consecutively progressing research design was used, consisting of both quantitative and qualitative methods, known as the multi-mode design. Phases one to three address aim four. Spearman’s rank order correlations, one-way ANOVAs (t-tests) and two-way tables (Cramer’s effect sizes) were calculated in order to identify significant correlation (effect sizes) between variables. It was found that students who attended contact classes did not achieve significantly better during examinations than students who did not attend. The average module mark in the examination of students who did not attend contact classes was 49.5%. The average mark of students who attended three or more contact classes was 52.6%. Considering the examination results, the passing rate of students who attended contact classes was 89% as opposed to 82% for those who did not attend any contact classes. Upon comparing data of students attending vacation school and those who did not, it emerged that students who attended vacation school achieved an average module mark (for all modules) of 42.4% as opposed to 52.7% of those who did not attend any vacation school. Aim five considered the open distance learning student’s opinions on and experience of attending contact classes and not attending, within selected ACE programs. Questionnaires were distributed to a number of students who attended contact classes, and to some who did not attend. The following findings emerged: reasons why students do not attend contact classes are (i) distance from tuition centre; (ii) personal reasons such as family responsibilities or funerals; (iii) because classes are not presented by full-time NWU lecturers; (iv) medium of instruction, limited time and class sizes also seemed to pose problems. Aim six investigated the readiness of the open distance learning student for e-learning within selected ACE programs. Focus group interviews regarding this aim were conducted with three groups of students. The following was found: (i) the vast majority of students (62.1%) do not have computers at home; (ii) 80.4% indicated that that they could not access the Internet, and that (iii) cell phone communication seemed to be the solution, since 93.1% of students own cell phones. Aim seven investigated the opinions of management experts at the NWU concerning the components and practice of an ODL model at the NWU. In order to comply with this aim, an intensive literature study was done on open distance learning models internationally. In the second place an empirical investigation was conducted regarding attendance of contact classes and e-learning as teaching method for the teaching and learning component of an open distance learning model. Thirdly focus group interviews were conducted with senior management of the NWU regarding challenges, risks and components of an open distance learning model. According to the data obtained from these interviews, various matrix analyses were done, which could serve as basis for a management model in open distance learning. The matrix analyses identified the following eleven components as important for a management and practice model for open distance learning: (i) Teaching and learning pertaining to development and quality of study material, effective assessment, the required program designers, training of lecturers and facilitators for presenting open distance learning programs, and efficient quality evaluation. (ii) ITC for open distance learning refers to technological support for processes such as assessment, interactive presentation of lessons, using Internet, cell phone technology and the use of the web page. (iii) Support practice for management which involves matters such as the policy of administrative processes regarding registration, cooperation with consortiums, assessment of assignments and examinations, and dealing with administrative processes different from on-campus. (iv) Finances which refer to compiling annual budgets, remuneration of facilitators, determining the profitability of programs presented, as well as financing technological development. (v) Tuition centres: coordination between the university and tuition centres is crucial as far as contact classes, interactive presentations, group discussions as well as examinations are concerned. (vi) Short courses and projects, especially as far as continuing professional development is concerned, as well as the development of a preparatory college for prospective students and cooperation with private institutions. (vii) Quality processes which include compulsory evaluation of program content and of the effect of programs as evaluated by the private sector, identifying new programs and cooperation with other faculties. (viii) Marketing which can be done by the university itself or by a consortium of collaborators. (ix) A structure for open distance learning with its own, unique and particular structure according to need. Factors which may be significant are the number of students studying through open distance learning, the nature of the programs presented and cooperation between consortiums. (x) Hierarchical structure which in the first place requires effective management of an open distance unit, and secondly also that such unit functions in cooperation with and within existing structures. Especially executive authority and lines for reporting should be outlined clearly. (xi) Research must be done in collaboration with other faculties in order to acquire a particular distance education entity. Research regarding the management of, e.g. the effect of programs, contact class attendance, readiness for e-learning and technology at tuition centres, can also be conducted. The exigency for development of an o pen distance learning unit within the NWU, together with a management model for effective management and practice of distance programs, was the main theme of this study. This study has succeeded in suggesting a management model which could be utilized profitably in endeavoring to attain the strategic aim of presenting programs by means of distance education. It also addresses the national need in South Africa of access to tertiary education for more learners. / PhD (Education Management), North-West University, Potchefstroom Campus, 2012

patients and their families. The purpose of the study was firstly, to explore and interpret the meaning of the experiences of critical care nursing students about clinical accompaniment in open distance learning (ODL). This aspect has not been researched before and as such, there is no empirical data about the clinical accompaniment of the critical care-nursing students in ODL. Secondly, to develop guidelines for facilitation of clinical accompaniment in critical care nursing in ODL. A qualitative hermeneutic phenomenological study was conducted. Non-probability purposive sampling was used to select participants to provide information about clinical accompaniment in ODL. Data was obtained through in-depth interviews supplemented by field notes compiled during fieldwork. The study findings revealed that participants regard relationships and communication as important for clinical accompaniment. The distance factor inherent in distance learning was problematic for student’s motivation and support. The presence and visibility of the lecturer was pivotal for the students. Of importance also were the relationships with the managers and colleagues. The perception of participants was that managers of clinical facilities were not as readily accessible as would have been the lecturer. Although negative experiences were described, paradoxically these experiences seemed to have empowered the student to develop survival skills, patience and assertiveness to take action on how to deal with the situation. From the findings the researcher was able to develop guidelines the implementation of which, is hoped to ensure effective clinical accompaniment of critical care nursing students in ODL. / Health Studies / D. Litt. et Phil. (Health Studies)

Notwithstanding challenges facing systems of higher education world-wide, higher education in South Africa has been fundamentally re-engineered since the achievement of democracy in 1994. The University of South Africa (Unisa) emerged as the only dedicated distance education institution and the biggest provider of higher education. Against the background of transformation in higher education policy and practice in South Africa, this study aimed to address the implementation of higher education policy in relation to the provision of distance education in South Africa, with special reference to Unisa. To address the research problem, a literature study investigated theoretical perspectives, recent policy trends in higher education globally and their influence on distance education and the impact of higher education policy development and implementation in South Africa on Open Distance Learning (ODL) provision. A mixed method empirical research design was used to explore how the academic and administrative cohort of top and middle and extended management at Unisa perceive the implementation of higher education policy at their institution in relation to distance education provision. The inquiry comprised two phases: Phase 1, a quantitative component entailed a survey using a self-designed questionnaire. A non-probability purposive sampling strategy was used to select respondents for the survey, and the entire target population (Unisa employees at middle to executive management level) participated. Phase 2, a qualitative component, entailed semi-structured interviews with a purposeful sample: members of top management and two council members. The survey results indicated strong agreement on the need for strategy and planning, more funding and improved levels of service. There was disagreement or ambivalence around sufficient human and infrastructural capacity, the cost of ODL, quality and the efficiency of ICT systems and processes. Four major areas of concern emerged from the interviews: Transformation (the national transformation agenda and mindset change); funding (enrolment planning and capping, the unfunded student issue and salaries); institutional efficiency (strategy, planning, capacity and quality); and the cost of ODL and the need for a dedicated ODL Policy. The study concluded with recommendations to facilitate the enhanced practice and delivery of ODL in South Africa. / Educational Studies

The evolution of computer networks and the Internet has transformed the world. Digital communication technologies offer exciting options and new challenges for Open and Distance Learning (ODL). This dissertation presents a Teaching English as a Foreign Language (TEFL) training pilot* in order to investigate and critique the use of Learning Management Systems distance-driven teacher development programmes. Globally, English language learning is in high demand. Conventional contact training is unable to reach sufficient numbers of aspirant teachers to ensure quality and to promote access. The study uses design-based research as a means of unravelling the complex relationships between theory, best practice, and implementation in both ODL and TEFL. It concludes by recommending foundational institutional changes as the most appropriate means to effective distance and computer-assisted education. / English Studies / (M.A. (English))

patients and their families. The purpose of the study was firstly, to explore and interpret the meaning of the experiences of critical care nursing students about clinical accompaniment in open distance learning (ODL). This aspect has not been researched before and as such, there is no empirical data about the clinical accompaniment of the critical care-nursing students in ODL. Secondly, to develop guidelines for facilitation of clinical accompaniment in critical care nursing in ODL. A qualitative hermeneutic phenomenological study was conducted. Non-probability purposive sampling was used to select participants to provide information about clinical accompaniment in ODL. Data was obtained through in-depth interviews supplemented by field notes compiled during fieldwork. The study findings revealed that participants regard relationships and communication as important for clinical accompaniment. The distance factor inherent in distance learning was problematic for student’s motivation and support. The presence and visibility of the lecturer was pivotal for the students. Of importance also were the relationships with the managers and colleagues. The perception of participants was that managers of clinical facilities were not as readily accessible as would have been the lecturer. Although negative experiences were described, paradoxically these experiences seemed to have empowered the student to develop survival skills, patience and assertiveness to take action on how to deal with the situation. From the findings the researcher was able to develop guidelines the implementation of which, is hoped to ensure effective clinical accompaniment of critical care nursing students in ODL. / Health Studies / D. Litt. et Phil. (Health Studies)

Notwithstanding challenges facing systems of higher education world-wide, higher education in South Africa has been fundamentally re-engineered since the achievement of democracy in 1994. The University of South Africa (Unisa) emerged as the only dedicated distance education institution and the biggest provider of higher education. Against the background of transformation in higher education policy and practice in South Africa, this study aimed to address the implementation of higher education policy in relation to the provision of distance education in South Africa, with special reference to Unisa. To address the research problem, a literature study investigated theoretical perspectives, recent policy trends in higher education globally and their influence on distance education and the impact of higher education policy development and implementation in South Africa on Open Distance Learning (ODL) provision. A mixed method empirical research design was used to explore how the academic and administrative cohort of top and middle and extended management at Unisa perceive the implementation of higher education policy at their institution in relation to distance education provision. The inquiry comprised two phases: Phase 1, a quantitative component entailed a survey using a self-designed questionnaire. A non-probability purposive sampling strategy was used to select respondents for the survey, and the entire target population (Unisa employees at middle to executive management level) participated. Phase 2, a qualitative component, entailed semi-structured interviews with a purposeful sample: members of top management and two council members. The survey results indicated strong agreement on the need for strategy and planning, more funding and improved levels of service. There was disagreement or ambivalence around sufficient human and infrastructural capacity, the cost of ODL, quality and the efficiency of ICT systems and processes. Four major areas of concern emerged from the interviews: Transformation (the national transformation agenda and mindset change); funding (enrolment planning and capping, the unfunded student issue and salaries); institutional efficiency (strategy, planning, capacity and quality); and the cost of ODL and the need for a dedicated ODL Policy. The study concluded with recommendations to facilitate the enhanced practice and delivery of ODL in South Africa. / Educational Studies

The evolution of computer networks and the Internet has transformed the world. Digital communication technologies offer exciting options and new challenges for Open and Distance Learning (ODL). This dissertation presents a Teaching English as a Foreign Language (TEFL) training pilot* in order to investigate and critique the use of Learning Management Systems distance-driven teacher development programmes. Globally, English language learning is in high demand. Conventional contact training is unable to reach sufficient numbers of aspirant teachers to ensure quality and to promote access. The study uses design-based research as a means of unravelling the complex relationships between theory, best practice, and implementation in both ODL and TEFL. It concludes by recommending foundational institutional changes as the most appropriate means to effective distance and computer-assisted education. / English Studies / (M.A. (English))

Worldwide, people who are unable to study full-time at residential higher education institutions choose distance education as their mode of study. Such students who are mostly employed adults with multiple responsibilities face many challenges in the process. Students majoring in Mathematics often struggle to master the mathematics content of the major modules and therefore have to attempt the examination several times. The UODL at the Potchefstroom campus of the NWU incorporated IWBs as learning technology in order to improve the communication and support to their students. This study aims to determine how scaffolding of mathematics concepts can be facilitated via IWBs in order to enhance the learning experience of teacher-students towards their understanding of the fundamental principles of mathematics. The study is based on the Stoner model for implementing ICT learning technologies and the focus of the study relates specifically to the design integration phase of the Stoner cycle. The population for the study consisted of all OLG teacher-students who were registered for NWPK 512—a mathematics major module within the ACE programme. A group of ten participants attending at the White River centre and a control group of ten participants from another centre were used during the study. The study followed a mixed-method research design and was performed according to a Kirkpatrick evaluation for training programmes which involves evaluation on five different levels, namely reaction, perception whether learning occurred, change in behaviour, results and return on investment. The qualitative data were analysed through ATLAS.ti ™ augmented with descriptive statistical techniques. Descriptive statistical techniques and effect sizes were calculated to analyse the quantitative data. Reliability and validity of the instrument were calculated. Findings of the study indicated that scaffolding of mathematical concepts via IWBs enhanced students’ understanding of the fundamental concepts of mathematics. The group of participants performed significantly better after they have attended the scaffolding IWB sessions. The introduction to and incorporation of scaffolds for learning mathematics over distance can create an environment of effective mathematics education for all teacher-students as well as for the students in their respective classrooms. / MEd (Curriculum Development), North-West University, Potchefstroom Campus, 2015

Worldwide, people who are unable to study full-time at residential higher education institutions choose distance education as their mode of study. Such students who are mostly employed adults with multiple responsibilities face many challenges in the process. Students majoring in Mathematics often struggle to master the mathematics content of the major modules and therefore have to attempt the examination several times. The UODL at the Potchefstroom campus of the NWU incorporated IWBs as learning technology in order to improve the communication and support to their students. This study aims to determine how scaffolding of mathematics concepts can be facilitated via IWBs in order to enhance the learning experience of teacher-students towards their understanding of the fundamental principles of mathematics. The study is based on the Stoner model for implementing ICT learning technologies and the focus of the study relates specifically to the design integration phase of the Stoner cycle. The population for the study consisted of all OLG teacher-students who were registered for NWPK 512—a mathematics major module within the ACE programme. A group of ten participants attending at the White River centre and a control group of ten participants from another centre were used during the study. The study followed a mixed-method research design and was performed according to a Kirkpatrick evaluation for training programmes which involves evaluation on five different levels, namely reaction, perception whether learning occurred, change in behaviour, results and return on investment. The qualitative data were analysed through ATLAS.ti ™ augmented with descriptive statistical techniques. Descriptive statistical techniques and effect sizes were calculated to analyse the quantitative data. Reliability and validity of the instrument were calculated. Findings of the study indicated that scaffolding of mathematical concepts via IWBs enhanced students’ understanding of the fundamental concepts of mathematics. The group of participants performed significantly better after they have attended the scaffolding IWB sessions. The introduction to and incorporation of scaffolds for learning mathematics over distance can create an environment of effective mathematics education for all teacher-students as well as for the students in their respective classrooms. / MEd (Curriculum Development), North-West University, Potchefstroom Campus, 2015