Background: How to facilitate the knowledge transfer between projects is a field that has obtained a lot of attention in research. Despite this wide attention, many organizations still experience difficulties to efficiently transfer knowledge between their projects and thus the problems still remain, which appears contradictory. Previous research has had a tendency to assume that all knowledge can be articulated and codified, which has resulted in that solutions to these problems often have been directed towards the side in the transfer that creates the supply of knowledge. However, limited research has taken the receiver of the knowledge into consideration when analyzing these difficulties, who is considered to be equally influential to motivate a transfer. Purpose: The purpose of this study is to increase the understanding of the challenges concerning the knowledge transfer from past to future projects, by exploring the importance of incorporating the receiver’s perspective in the analysis of knowledge transfer practices. Methodology: This study has applied a qualitative research methodology where the empirical data has been obtained through an interview-study with nine onsite interviews in two different firms, ABB and SIEMENS. Furthermore, documents were studied in order to compliment and increase the understanding of the information provided in the interviews. Conclusions: By incorporating the receiver in the analysis we can conclude that the practices applied are not efficient in actually transferring the complete knowledge. Herewith, socialization becomes vital as a complement to these practices in order to also transfer the ‘hidden’ explicit knowledge as well as tacit knowledge that the receiver is in need of. The findings thus demonstrate the importance of taking the nature of knowledge into account when investigating the challenges with current knowledge transfer practices.

Theoretical part: Basic terms of knowledge management, knowledge worker, knowledge creation and conversion process, prerequisites and benefits of knowledge management. Knowledge management and it's connection to organizational culture and structure, result measurements of knowledge management, learning organization and it's connection to knowledge management. Tacit knowledge management tools -- stories -- types, how to create, practical use, communities, coaching. Value Based Organization. Practical part: Characteristics of organization, value based organization in reality, classification of stories from organization, organizational values, stories in detail, stories in customer care, stories in back line departments. Propsal on improvement of tacit knowledge management in organization -- employee training, mutual inspiration, front line department visits, modifications of organizational values.

Made available in DSpace on 2016-04-04T18:36:25Z (GMT). No. of bitstreams: 1 Livia Lenzi.pdf: 642882 bytes, checksum: f32ecef8127269ba98b58daff4d268d1 (MD5) Previous issue date: 2006-02-20 / It studies the language of specialty of the domain of the Technological Innovation, under the optics of the terminology in the enrolled one. The research intends to answer to following investigations/problem: Exists terminological statute in the vocabulary used in the domain of the technological innovation? How the theories of the terminology can assist in the establishment of mediating languages of the technological innovation? Objective with this work auxiliary in the transference of scientific knowledge for the productive sector, controlling it semantic-conceptual dispersion of the units vocabularies of the domain of the innovation. Using fiches of collection of terms, terms used in the domain of the Technological Innovation will be collected. With the accomplishment of the collection, it will be proceeded analysis from the terms, which will result in a proposal of establishment of the structure of the terminology of the domain Technological Innovation. / Estudo da linguagem de especialidade do dom?nio da Inova??o Tecnol?gica, sob a ?tica da terminologia nela inscrita. A pesquisa pretende responder ?s seguintes indaga??es/problema: Existe estatuto terminol?gico no vocabul?rio utilizado no dom?nio da inova??o tecnol?gica? Como as teorias da terminologia podem auxiliar no estabelecimento de linguagens mediadoras da inova??o tecnol?gica? Objetiva-se com este trabalho auxiliar na transfer?ncia de conhecimento cient?fico para o setor produtivo, controlando-se a dispers?o sem?ntico-conceitual das unidades vocabulares do dom?nio da inova??o. Empregando-se fichas de coleta de termos, foram coletados termos utilizados no dom?nio da Inova??o Tecnol?gica. Com a realiza??o da coleta, procedeu-se a an?lise dos termos, a qual resultou numa proposta de estabelecimento da estrutura da terminologia do dom?nio Inova??o Tecnol?gica, para, assim, sugerir a articula??o, a partir do escopo proposto, entre termo e descritor. A proposta de escopo do campo da Inova??o Tecnol?gica apresentada ao final permitir? subsidiar a estrutura??o terminologia do campo, conferindo maior rigor ? circula??o da informa??o, sua recupera??o e uso para a produ??o do conhecimento.

(in English): The thesis investigates knowledge management in the context of information science and human resources management strategy. It includes (1) analysis of the current status of knowledge management and the potential of knowledge management to be evaluated using audit procedures, (2) comparative analysis of knowledge management as approached in the Czech Republic and other countries, and (3) knowledge management audit proposal.

Die Bibliotheken, die reichen Sammlungen über den Islam haben, stehen vor den Problemen der Organisation des Wissens während Klassifizierung von Materialien über den Islam. Denn die Standard-Klassifikationssysteme wie DDC-Sachgruppe, Library of Congress Klassifikation, Universal Decimal Klassifikation, Bliss Klassifikation, und Colon Klassifikation, die durch eine große Anzahl von Bibliotheken verwendet werden, nicht genügend Platz und angemessene Zählen oder Hierarchie für islamischen Wissens haben. Anschließend, verschiedene alternative Lösungen wurden von Gelehrten sortiert und von diesen Bibliotheken adoptiert. Diese Lösungen umfassen Erweiterungen im Standard-Klassifikationssysteme mit unterschiedlichen Ansätzen und indigenen Klassifikationssysteme für den Islam gemacht. Trotz dieser Lösungen, die Bibliotheken hatten Probleme und sind immer noch unzufrieden. Dieses Forschungsprojekt untersucht dieses Problem. Es hat die Literatur zu diesem Thema bewertet, und empirischer Daten gesammelt, die im Bibliotheks-und Informationswissenschaft (LIS) Bereich in neun verschiedenen Ländern der Welt relevant sind. Die Forschung verwendet Interviews (persönlich oder per Telefon) als wichtigstes Instrument für die Datenerfassung. Die Durchsicht der Literatur und die Analyse der empirischen Daten bestätigte die Existenz des Problems und die Unzufriedenheit der Bibliotheken. Folglich, die optimale Lösung dass in der Literatur und von recherchierten Bevölkerung angegeben ist, wurde vorgebracht worden in diese Forschung: Entwicklung einer unabhängigen und umfassenden Klassifikationssystem für islamischen Wissens. Dieses System wurde von den Gelehrten der LIS und Islamische Studien überprüft worden. / The Libraries that have rich collections on Islam are facing the problems of knowledge organization while classifying materials on Islam. This is because the standard classification systems like Dewey Decimal Classification, Library of Congress Classification, Universal Decimal Classification, Bliss Classification, and Colon Classification, which are used by a huge number of libraries, have not provided with sufficient place and proper enumeration or hierarchy for Islamic knowledge. Subsequently, different alternative solutions have been sorted by scholars and opted by these libraries. These solutions include expansions made in standard clas-sification systems with different approaches and indigenous classification systems for Islam. Despite these solutions, the libraries had problems and were not satisfied. This study has addressed this problem, reviewing litera-ture on the problem and collecting empirical data from relevant libraries and scholars of Library and Information Science (LIS) from nine different countries of the world, using interviewing as data collection instrument. Findings of literature and empirical data confirmed the existence of prob-lem and dissatisfaction of libraries. Consequently, the optimal solution in-dicated in literature and by researched population has been brought for-ward in this research, i.e., development of an independent and comprehensive classification system for Islamic knowledge. This system has been got verified by the scholars of LIS and of Islamic Studies.