Objektas: sąsaja tarp darbuotojų organizacinio sąmoningumo kompetencijos ir lojalumo Problema: neaišku, kokios yra sąsajos tarp turizmo įmonės darbuotojų organizacinio sąmoningumo kompetencijos ir jų lojalumo įmonei? Tikslas: ištirti organizacinio sąmoningumo kompetencijos ir darbuotojų lojalumo sąsają Uždaviniai: 1. Atskleisti organizacinio sąmoningumo kompetencijos reikšmę įmonei; 2. Identifikuoti darbuotojų lojalumą formuojančius organizacinius veiksnius; 3. Sudaryti organizacinio sąmoningumo kompetencijos ir darbuotojų lojalumo įmonei teorinį modelį; 4. Nustatyti sąsajas tarp darbuotojų organizacinio sąmoningumo kompetencijos ir lojalumo įmonei. Išvados: 1. Atlikus mokslinės literatūros analizę, galima teigti, kad organizacinis sąmoningumas yra suvokiamas kaip garbingas atstovavimas įmonei siekiant jos tikslų. Ugdydami organizacinio sąmoningumo kompetenciją, turizmo įmonių darbuotojai tampa labiau produktyvūs, nes jie neapsiriboja tik savo pareigomis ir padaro daugiau nei iš jų tikimasi. 2. Darbe identifikuoti darbuotojų lojalumą formuojantys organizaciniai veiksniai: vadovų pagarba, pasitikėjimu ir dėmesingumu grįstas elgesys su darbuotojais, rūpinimasis darbuotojais, galimybės asmeniniam profesiniam tobulėjimui, savirealizacijai, sąžiningas elgesys, teisingas atlygis, geranoriška atmosfera darbe. 3. Sudarytame teoriniame organizacinio sąmoningumo kompetencijos ir darbuotojų lojalumo sąsajų modelyje išskirtos pagrindinės darbuotojų motyvavimo priemonės, ugdančios... [toliau žr. visą tekstą] / Object: the interface between employees’competence of organizational awareness and loyalty. Problem: the interface between the tourism employees’competence of organizational awareness and their loyalty to the company is unclear? Goal: to explore the interface between employees’competence of organizational awareness and loyalty. Objectives: 1. To reveal the significance of the employees’competence of organizational awareness to the company; 2. To identify the organizational factors that shape employees’ loyalty; 3. To develop the theoretical model of the employees’ competence of organizational awareness and their loyalty to the company; 4. To define the link between the employees’ competence of organizational awareness and loyalty to the company. Conclusions: 1. The analysis of the scientific literature proposes that the organizational awareness is understood as an honorable representation of the company while seeking to achieve its goals. While practicing the competence of organizational awareness the employees of tourism companies become more productive because they do not confine themselves to their duties only,and, therefore, they tend to do more than they are expected. 2. The organizational factors that shape employees’ loyalty were identified: managers that treat employees with respect, trust and attention; the solicitude of employees; the opportunities for personal professional growth and self-realization; fair treatment; reasonable salary; benevolent atmosphere at... [to full text]

Made available in DSpace on 2016-04-25T16:44:30Z (GMT). No. of bitstreams: 1 Renata Martins Correa.pdf: 1026616 bytes, checksum: 536451f8cb38e98393f5997f1d298260 (MD5) Previous issue date: 2012-10-11 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The current knowledge society marks the awakening of consciences of individuals and organizations. We are looking for ways to assist the transition individual to collective, the ´to have` for the "To Be" and new organizational and attitude values. Companies have a key role in this new paradigm, for beeing the base of the evolution collaborating in all spheres. And from this perspective that this study seeks to understand how companies can awaken to social responsibility, if each one is at a different level of organizational consciousness? This analysis is based on a conceptual model constructed from the theoretical propositions of Richard Barrett, author of works "Creating an Organization driven by values" and "Liberating the Corporate Soul¨. Thus, the central question of this study was: What determinants influence the organizational consciousness for Social Responsibility practices? For validation of this question was held extensive literature search, as well as empirical research exploratory qualitative aspect in the partnership between the company Alpargata-Havaianas and the Institute of Ecological Research - IPÊ tha t use the tool Cause Related Marketing. The positive intersection identified here, may contribute to the achievement of the higher stage of consciousness organizational changes in order to gain competitive landscape of contemporary capitalism / A atual sociedade do conhecimento marca o despertar de consciências das pessoas e das organizações. Estamos procurando caminhos que auxiliem a transição individual para a coletiva, do ter para o Ser e de novos valores e atitudes organizacionais. As empresas apresentam um papel essencial neste novo paradigma, pois são as bases para a evolução da competição para a colaboração em todas as esferas. E é nesta perspectiva que este estudo tem por objetivo entender como as empresas podem despertar para a responsabilidade social, sendo que cada uma se encontra em um nível diferente de consciência organizacional? Esta análise terá por base o modelo conceitual construído a partir das proposições teóricas de Richard Barrett, autor das obras Criando uma Organização dirigida por Valores e Libertando a Alma da Empresa . Assim, a pergunta central deste estudo foi: Que determinantes influenciam a consciência organizacional para práticas de Responsabilidade Social? Para validação desta pergunta realizou-se vasta pesquisa bibliográfica, assim como pesquisa empírica exploratória de vertente qualitativa, da parceria entre a empresa Alpargatas-Havaianas e o Instituto de pesquisas ecológicas - IPÊ que trabalham a ferramenta de marketing relacionado a causas. A intersecção positiva identificada pode contribuir para o alcance do estágio superior de consciência organizacional, visando conquistar transformações no cenário competitivo do capitalismo contemporâneo