Gender differences were investigated on ratings of citizenship performance (altruistic behaviors in the workplace). Self, peer, and supervisor ratings were collected on the three dimensions of citizenship performance (personal support, organizational support, and conscientious initiative) with scale type and gender as possible moderators of citizenship performance ratings. Two hundred and twenty-four individuals performance ratings were collected, from different companies across the United States. The majority of these participants were white and female, and the largest industry sampled was the customer service industry. Participants were asked to complete a performance rating about themselves and have their peers and supervisor evaluate their performance. It was found that peers and supervisors rated women significantly higher on citizenship performance than they rated men. No gender differences were found on self ratings. Scale type was found to moderate the findings for peer ratings, but not supervisor ratings. The difference between men and women was larger on the objective scale than on the subjective scale. Further, a significant relationship was found between supervisor ratings of citizenship performance and salary for men, but not for women. Implications are discussed for men and women in the workplace in regards to women receiving higher citizenship performance than men and women not being rewarded equally with a higher salary for performance citizenship performance as were men.

Title from PDF of title page. / Document formatted into pages; contains 106 pages. / Thesis (M.A.)--University of South Florida, 2003. / Includes bibliographical references. / Text (Electronic thesis) in PDF format. / ABSTRACT: The relationship between citizenship performance and overall performance and the relationship between citizenship performance and reward recommendations were investigated, with gender and scale type as possible moderators. Two hundred and fifty-four University of South Florida students were used in this study. The majority of these participants were undergraduate, psychology majors, female, and between the ages of 17 and 23. Participants were given statements describing a teacher's performance and were asked to evaluate the professor on citizenship and overall performance and recommend them for rewards. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship and overall performance. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship performance and reward recommendations. Scale type was not found to influence these relationships. / ABSTRACT: These results are not consistent with the shifting standards model. Numerous suggestions are made for changes to the experiment, including performing a field study instead of a lab study. / System requirements: World Wide Web browser and PDF reader. / Mode of access: World Wide Web.

The relationship between citizenship performance and overall performance and the relationship between citizenship performance and reward recommendations were investigated, with gender and scale type as possible moderators. Two hundred and fifty-four University of South Florida students were used in this study. The majority of these participants were undergraduate, psychology majors, female, and between the ages of 17 and 23. Participants were given statements describing a teacher's performance and were asked to evaluate the professor on citizenship and overall performance and recommend them for rewards. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship and overall performance. No support was found for the hypothesis that men would have a stronger relationship than women between citizenship performance and reward recommendations. Scale type was not found to influence these relationships. These results are not consistent with the shifting standards model. Numerous suggestions are made for changes to the experiment, including performing a field study instead of a lab study.