The purpose of this investigation is based on the revision model proposed by Ferris et al.(2002) , the discussion relates to the influence of perceptions of organization politics on Organizational Cynicism and on Organizational Citizenship Behavior. The sample consisted of 1890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. The data were analyzed by descriptive statistics, item analysis, reliability analysis, factor analysis, correlation analysis, regression analysis and hierarchical regression analysis. The major results of this study are as fallowing: 1. Perceptions of organizational politics has a significant effect on organizational cynicism. 2. Perceptions of organizational politics has a significant effect on organizational citizenship behavior. 3. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational cynicism. 4. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior. 5. Perceived Control has no moderate effect on the relationship between perceptions of organizational politics and organizational cynicism. 6. Perceived Control has moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior.

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Political behavior prevails in organizations. Recently, organization researchers dedicate themselves to the issues related to perceptions of organization politics. The motivation of those organization studies is nothing more than the willingness of improving organization commitment, in turns to enhance long-term competitiveness in organizations. This study is based on the Revised Model of Perceptions of Organizational Politics, Ferris et al (2002), to discuss the relationship among perceptions of organizational politics, organizational commitment, job satisfaction and organizational cynicism. The study also examines whether the perceptions of organizational politics through mediating effects, job satisfaction and organizational cynicism, will influence organizational commitment. After using structural equation modeling¡]SEM¡^ to analyze the research data in 2008, provided by Political Perception Research Team, which is led by Prof. Chin-Ming Ho, the new findings include: 1.For the influence of perceptions of organizational politics to organization commitment: ¡§general political behavior¡¨ shows a significant positive correlation; for ¡§go along to get ahead¡¨, it is not notable; regarding ¡§pay and promotion policies¡¨, it represents significant negative correlation.. 2.There is significant negative impact between perceptions of organizational politics and job satisfaction. 3.There is significant positive impact between perceptions of organizational politics and organizational cynicism. 4.Job satisfaction has positive impact to organizational commitment. 5.Organization cynicism has negative impact to organizational commitment. 6.Job satisfaction and organizational cynicism are the mediators of organizational commitment and perceptions of organization politics.

This study is based on the fundamentals of Perceptions of Organizational Politics (POP) proposed by Ferris et al. (2002). We use the SPSS 15.0 and the structural equation modeling (SEM) to verify the relationship between the POP and the turnover intention. And we further confirm the mediating effects of job anxiety and organizational cynicism. This study used the scales of 35 items collected by Dr. Chin-ming Ho and the other members of the last research team of POP in 2008. The research is based on the revision model of POP and questionnaire survey. The sample consisted of 1,890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. We further use of the SEM to measure the relationship amongst the constructs. The results of this study are as following. Perception of organizational politics has a significant effect on turnover intention. Perceptionsof organizational politics has three measured dimentions. Both measured dimentions of gerenal political behavior and organization policies and practices present positive effect on turnover intention. Measured dimention of go alone to get ahead presents negative effect on turnover intention. Perception of organizational politics and job anxiety present positive remarkable related. Perception of organizational politics and organizational cynicism present positive remarkable related. Job anxiety has a significant moderate effect on the relationship between perceptions of organizational politics and turnover intention. Organizational cynicism has a significant moderate effect on the relationship between perceptions of organizational politics and turnover intention.

The employee¡¦s perceptions of organizational politics will increase due to the ¡§uncertainty¡¨ of environment and ¡§scarcity¡¨ of resources. It will also affect employee¡¦s attitude and behavior. This study is based on the revision model of Perceptions of Organizational Politics (POP) proposed by Ferris et al. (2002). We investigate the relationship between the perceptions of organizational politics, the organizational citizenship behavior, and the organizational cynicism. Finally we further confirm the mediating effects of organizational cynicism. This study used the scales of 35 items collected by Dr. Chin-ming Ho and the other members of the last research team of POP in 2008. The research is based on the revision model of POP and questionnaire survey. The sample consisted of 1,890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. We further use of the structural equation modeling (SEM) to measure the relationship amongst the constructs. The perceptions of organizational politics have been reduced to three factors: general political behavior, going along to get ahead and pay and promotion policies. The major results of this study are as fallowing: 1.The pay and promotion policies had negative effect on the organizational citizenship behavior. 2.The perceptions of organizational politics had positive effect on the organizational cynicism. 3.The organizational cynicism had negative effect on the organizational citizenship behavior. 4.The perceptions of organizational politics had an indirect negative effect, through the mediating effects of organizational cynicism, in the organizational citizenship behavior.

Syfte: Vi vill med vår studie utforska hur utbrett missnöje är på arbetsplatser. Genom att studera det psykologiska kontraktet vill vi förklara hur det påverkar missnöje när kontraktet bryts. Metod: Vår studie är en kvalitativ metod med en abduktivt forskningsstrategi. Vi har utfört både kvalitativa intervjuer och enkäter för att samla in vårt empiriska datamaterial. Teoretiska perspektiv: Vi har grundat vår teori inom psykologiska kontrakt, organisationscynism och kommunikation. Dessa tre områden har vi relaterat till vårt insamlade empiriska material Empiri: Vi har intervjuat tre stycken personer på tre olika företag  inom företagsledning för att få ett perspektiv på hur arbetsgivare upplever missnöje på arbetsplatsen. Intervjuerna har vi sedan kompletterat med enkäter från 91 stycken respondenter som vi slumpmässigt har valt ut. Resultat: Studien har visat att missnöje är ett utbrett problem på arbetsplatser. Vi anser att arbetsgivare inte uppmärksammar missnöje i den bemärkelsen de borde göra. Enligt vår studie visar det sig att arbetstagare har fler förväntningar på arbetsgivaren än vad denne tror och att arbetstagare också känner mer missnöje över arbetsgivarens agerande än vad arbetsgivaren är medveten om. Slutligen kan vi konstatera att arbetsgivare borde arbeta mer aktivt med psykologiska kontrakt och att uppmärksamma när missnöje uppstår. Stort Tack! / Purpose: The purpose with this study is to create an understanding in how widespread dissatisfaction is in worklife. By studying the psychological contract we want to understand how dissatisfaction appears when the contract has been broken. Methodology: The study has a qualitative and abductive approach. We have collected our empirical data through qualitative interviews and forms. Theoretical perspectives: Our theoretical material has been grounded in theories about the psychological contract, organizational cynicism and communication. These three areas have we connected with our empirical data. Empirical foundations: We have done three interviews with three people with leading position at different companies to get their view on the matter of dissatisfaction. As a complement to the interviews we have done questionnaire studies to understand the perspective of the employees. Conclusion: The result of the study has shown us that dissatisfaction is a widespread problem in the workplaces. We argue that the employer does not give enough attention to this type of matter and that they should. Our results show us that the employee have more expectations, so called psychological contracts, than the employer is aware of. Also we have seen that the employer’s way to act has been a strong contributor to the employee’s dissatisfaction, which therefor needs to be considered. Finally we can establish that the employers should work more active with psychological contract and give more attention to dissatisfaction.   Thank you!

Approved for public release; distribution is unlimited / Organizational cynicism is an attitude, characterized by frustration and negatively valenced beliefs, resulting primarily from unmet expectations, which is capable of being directed towards an organization in general and/or more specific facets of the organizational environment (Brockway, Carlson, Jones, & Bryant, 2002). This thesis presents an exploratory study into the causes of organizational cynicism at the United States Naval Academy. The study is based on focus groups involving 30 first class midshipmen (i.e., seniors). Gaps in expectations versus students' reality emerged as a cause of organizational cynicism. Themes such as (1) constraints on decision-making discretion, (2) disappointment in peers' actions, (3) organizational inconsistencies, and (4) emphasis on outside interests versus midshipmen's interests emerged as the strongest precursors to the development of cynicism. The effects of organizational cynicism were reported as (1) lack of organizational commitment and citizenship and (2) deficiencies in decision-making and risk taking skills. / Lieutenant, United States Navy