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從價值共創與地方資本觀點探討 台灣地方經營-以宜蘭冬山河計畫三十年發展為例 / The exploration of Taiwan place management from the perspective of value co-creation and local capital bases on Yilan Dongshan River project王姿婷, Wang, Tzu Ting Unknown Date (has links)
地方經營大約在西元兩千年開始陸續獲得各國重視,城市、鄉村乃至於郊區的實際經營案例、研究發現陸續提出,一場對於地區競爭力的討論與行動大幅展開,然而這場對話中對地方經營方式探討卻顯得相對稀少,但經營方式卻是強化經營、提升競爭力的關鍵要素。因此,本研究希望從此方向進行探索性研究,期望能有助於相關學術與實務的發展。
創意時代來臨、網際網路使用普及化、自我意識提升等,改變過去價值由供應者單一創造的模式,也突顯出使用者參與創造的需求。讓地方採用「價值共創」的方式進行經營,背後應該有可供解釋的理由與成果。因此本研究期盼藉由研究結果回答三點研究問題:(1)地方如何啟動價值共創活動?(2)地方價值共創活動關鍵影響要素為何?(3)共創活動如何影響地方經營?
本研究藉由文獻與學理回顧,進一步探討地方價值共創活動之內涵。以價值共創、地方資本觀點為基礎,將描述價值創造過程的商業模式略作調整,發展出個案研究的概念性研究架構。研究架構將地方價值共創活動分為價值主張、關鍵資源、關鍵流程、經營成果四個部分,其中經營成果採用地方資本四構面進行觀察。本研究採用單一個案研究法。透過三十年的長期觀察,淬取出三個具有代表性、足夠影響規模的共創活動,以上述概念性架構進行深入探討。
本研究所得到的初步結論:(1)資源不足、認同共創必要性、共創氛圍是影響地方在不同階段採取價值共創進行地方經營之原因。(2)關鍵流程為強化價值主張內涵與論述、資源取得與整合、經營成果在地累積與提升之共同之基礎。(3)共創活動為地方向外擴大人力資本的取得並深化既有人力資本、發展社會資本,進而強化該地的人為資本與自然資本。 / Many countries have put emphasis on local management since 2000 and there are more and more practical cases or studies for city, urban and rural area management. The debates and the actions about the competitiveness of a place has started; however, the exploration of the approach of local management appears quite less even though that is the key to enforce place management and increase competitiveness. Therefore, this purpose of the thesis is to focus the direction to express an explorative studies. I expect it could make some contribution for the academic and practical development of this field.
In the era of creativeness with the universality of Internet and the awareness of self-consciousness, the model which values are only created by suppliers has changed and the demand of users’ participation has also become stronger. There are some explanations or achievements for a place to take the way of “Value Co-Creation” to manage; therefore, the thesis aims to answer three research questions: (1) How does a place start the value co-creation activities? (2) What is the key factor of value co-creation activities in a place? (3) How does a value co-creation activity affect the management of a place?
The thesis will firstly explore the significance of value co-creation activity in a place through literature review. Using “value co-creation,” local capitalism as basis, I make some adjustments in the business model, which portrays the process of “value creation” to develop the conceptual structure of case study. My research structure is divided into four parts: value proposition, key resource, key process and management performance explained by local capital. The thesis adopts individual case research method, and focuses on three representative and influential activities in the Yilan region, which are totaly observed case for 30 years.
The conclusions of the thesis are as the following: (1) lacking resources, recognition for the necessary of co-creation and the co-creative atmosphere are the reasons that affect a place to take “value co-creation” for the local management in different stages. (2) The key process is to strengthen the content and statement of value proposition, to acquire and integrate the resources, and to improve and localize the management performance. (3) The co-creation activities can expand the acquirements of external human capital and reinforce internal one, increase social capital and enrich the human-made capital and natural capital.
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