Traditional administrative approaches to conflict in schools tend to be punitive, dominated by Western cultural assumptions, and to disregard students’ cultures. Cultural responsiveness attends to different worldviews while appreciating the impact of one’s own cultural lens. This thesis applies a cultural proficiency framework to analysis of the conflict management practices of administrators in secondary schools in a south-central Ontario school board. Analysis of data from interviews with secondary school administrators, students, school board cultural community liaisons, and school board documents indicate that culturally proficient cross-cultural interactions between administrators and students tended to include relationship-building efforts aimed at learning from and about disputants. In contrast to typical punitive and uncommunicative approaches, cultural proficiency was evident in some elements of alternative participatory or restorative approaches. In combining cultural proficiency with conflict management, this thesis helps to fill a gap in research relevant to equitably serving diverse student populations in southern Ontario schools.

Radiotelephony between air traffic controllers and pilots utilises standard phraseology as the medium of communications. Standard phraseology employs specific structure, terminology and pronunciation to ensure effectiveness and accuracy. On occasions when standard phraseology is found insufficient, plain language is used to efficiently relay vital information. By default, English is the designated language of communication between controllers and pilots of international flights. Deviations from the usage of standard phraseology and lack of language proficiency had been identified as one of the causal factors in safety occurrences. Language deficiencies, specifically of the non-native speakers of the English language, had raised much concern but there is limited information in the area. This research attempted to fill a small segment of this knowledge gap. It was focussed on the usage of standard phraseology and English language in an air traffic control environment involving English Second Language users. Audio data was sourced from routine radiotelephony recordings of ‘live’ air traffic control facilities in Malaysia to capture realistic communications between controllers and pilots in the Terminal Approach Radar, Area Radar and Aerodrome Control environments. A detailed cross sectional investigation of the radiotelephony characteristics, deficiencies and errors of transmitted messages revealed the radiotelephony performances of controllers and pilots in the environments. The recurrence of deviations from standards and occurrence of errors implied the likelihood of such deficiencies taking place. Demographic groups’ descriptions complemented the radiotelephony analyses as background information on language related training. The results were comparative to other similar studies and offered new information on English Second Language speakers in the Air Traffic Control environment.

Limited English Proficient (LEP) patients are subject to low patient health outcomes due to limited health literacy. Cultural and linguistic barriers prohibit the obtainment and comprehension of health information and services. This systematic review will present the complications of healthcare experienced by LEP patients and will provide an analysis of interventions and policies that will be a gateway to better health outcomes for the LEP patient population.

Literature pertaining to English-speaking L2 learners of Arabic on study abroad programs in the Arabic-speaking world is almost nonexistent. This may be due to the fact that not even one out of a hundred American students chooses to study abroad in the Arabic-speaking world each year (Gutierrez et al., 2009). The small number of American students studying in the Arabic speaking world is at odds with the MLA's most recent language report in which Arabic enrollments increased more than any other language from 2002 to 2006 (Furman, Goldberg & Lusin, 2007). With the increase in Arabic enrollments it is probable that more and more American students will desire to study Arabic in the Arabic-speaking world. The benefits of study abroad have long been praised (Carroll, 1967; Kinginger & Farrell, 2004; Berg et al., 2008). Not all studies, however, have been congruent (Freed, 1995). This dissertation investigates L2 learners of Arabic on study abroad programs in the Arabic-speaking world. The primary countries in this research are Egypt, Jordan, Morocco, Syria, and Yemen. This research focuses on issues related to acculturation, language variety preference, proficiency and the use of technology in learning Arabic among students of Arabic on study abroad programs in the Arabic-speaking world. Particular attention is paid to the binary nature of Arabic as manifest in a host of spoken colloquial varieties. For example, the spoken colloquial Arabic in North Africa differs to a great extent from the Arabic spoken in the Levant. This feature of Arabic is referred to as diglossia (Ferguson, 1959a).Over 90 L2 learners of Arabic participated in this research, though not all of them answered every question. These learners completed an extensive online survey pertaining to their cultural experiences and interaction, language situations and functions, proficiency in Arabic, and which technologies they or their teachers used to assist in learning Arabic. It is hoped that this research will provide empirical insights pertaining to the cultural and linguistic experiences of L2 learners of Arabic in the Arabic-speaking world. General implications for Arabic programs are also presented.

My aim is to find out about teachers’ perceptions of methods concerning learning and assessment of oral proficiencies. My questions are: What perceptions are there among teachers concerning assessment of oral proficiencies? How do teachers describe their ways of promoting and assessing oral proficiency? In order to answer my questions and obtain data I have accomplished two focus groups interviews with seven language teachers. The result shows that teachers are concerned with several factors regarding assessment of oral proficiency. They express that they try to include all students and that all students get the chance to express themselves, but one problem is that students often tend not to speak or practice their oral skills in the classroom. To prevent this issue teachers try to have discussions and oral tests in smaller groups, something which seems to be successful according to teachers. However, another problem with reference to promoting and assessing oral skills, is that time is not sufficient enough for the teachers to help all students to reach the oral goals. Because of that teachers tend always to have special occasions where they assess students whereas the continuous assessment takes place in the classroom at suitable opportunities.

The cruel nature of war gives reason for its study. A crucial component of this research aims to uncover the reasons behind victory and defeat. Winning, after all, is the central attraction of organized violence. Unfortunately, political science efforts in this direction have been rare, and the few theories on offer (numerical preponderance, technology theory, and proficiency) are infrequently tested against the empirical record. This dissertation therefore not only subjected the main theories of battlefield victory to a systematic test against the historical record, but also did so with a dataset more comprehensive and with greater chronological breadth than any other in the political science literature. The range of battles included runs from Megiddo (1469 BC) to Wanat (2008). Such a historically ambitious undertaking is unfortunately fraught with a series of methodological concerns. However, fears regarding the reliability of these historical statistics are best allayed by the assortment of historiographical techniques that have been used to eliminate the more dubious estimations. Concerns regarding data validity are similarly met with a clear delineation of methodological scope: current data is both western-centric and fails to speak to combat in pre-agrarian settings; the conclusions drawn below therefore keep a recognition of these limitations in mind. Ultimately, the chief findings of this study are that neither Napoleon’s ‘big battalions’ nor armies boasting technological supremacy over their rivals are assured any guarantee of battlefield success. This result is a powerful blow to both mainstream realist theory (whose power calculations rely on raw aggregations like army size) and Western defence planners (who have predicated their strategies on the belief that technology is the chief underpinning of victory). That being said, the most compelling causal explanation for battlefield victory, combat proficiency, appears subject to a crucial caveat: even the most talented armies can be ground into dust. This finding will provide little comfort to gifted armies that find themselves involved in a costly and prolonged campaign, such as Canada and America in Afghanistan. Lastly, this project’s contribution should be seen as not only theoretical and practical in nature, but also as providing a methodological toolkit and empirical resource of use to anyone subsequently interested in tracing the evolution of organized violence over time. In short, this project is summation of how political science thinks about the most basic aspect of war: battle. As the findings of this dissertation suggest, what is distinctly troublesome is that our existing theories and assumptions about who wins and why appear to bear little resemblance to reality. If anything, this dissertation calls attention to the urgent need for further research into the matter of battle victory.

This study, adopting a case study approach with a group of beginning-level FFL (French as a foreign language) learners, investigated the possibility that initial level foreign language learners may acquire oral skills through synchronous CMC, and the impacts of synchronous CMC learning on their motivation, as well as their social presence. The participants were 12 FFL beginners in a Taiwanese university. Divided into three groups, they were required to conduct three tasks in three different learning environments (video/audio, audio and f2f) during an academic semester (18 weeks). The semester constituted cycles of three-week practices on those tasks. The contents of the tasks were inter-connected. Before each oral task, all the participants had to conduct the same task in synchronous text chat. The data for this study was collected from the participants’ performance in three oral tests held at the initial, middle and final phases of the study, their online chat records, interview transcriptions, learning journal, questionnaires completed at the beginning and the end of the study, and the instructor’s observation journal. The results suggest that these three CMC learning modes bring only partial benefits in terms of learners’ oral proficiency development. It is factors generated by the three learning environments, rather than the environments themselves, that have the largest impact on the learners’ oral proficiency development, learning motivation and attitudes towards the target language. However, the differences in the environments are reflected in particular in the learners’ perception of social presence.

The purpose of this paper is to increase the understanding of how host-country language proficiency affects the ability of expatriates to manage business operations overseas. Therefore the relevant aspects of intercultural communication are identified, and then how these aspects are affected by a Swedish expatriate’s proficiency in the host-country language (Japanese) is examined. Subsequently, the effects of the identified aspects on the expatriate’s ability to manage business operations in the host country (Japan) is explored. Additionally, in order to achieve the purpose of this thesis, the following main research question will be answered: How does Japanese language proficiency affect the ability of Swedish expatriates’ to manage business operations in Japan? The literature review includes theories and findings of previous research related to intercultural communication, and what effect language proficiency has on the different aspects of intercultural communication. Furthermore, the literature review elaborates on the role of communication in business, with examples from previous studies on expatriates in Japan, finally ending in the conceptual framework used for this study. The methodology chapter explains the approach, method and design used for this study, as well as introducing the respondents chosen for this thesis. In the empirical findings the respondents’ responses are presented. This is followed by the analysis which includes a comparison of empirical data and literature and a discussion regarding similarities and differences. The analysis explains how language proficiency has a positive effect on the effectiveness of communication between the expatriates and their Japanese co-workers and business partners, as well as on building of trustful relationships, the ability to access information, and consequently work performance. The conclusions of this study are that language proficiency has a positive effect on intercultural communication and consequently on the expatriates’ ability to manage business operations, mainly in the form of trustful relationships, effective communication and access to information.

The present study investigated the key determinants of Chinese students’ academic success in terms of GPA and the number of credit hours earned. The determinants investigated included gender, age, prior academic performance, academic self-efficacy, the TOPIK score, self-perceived Korean and English proficiency, and the previous length of Korean and English study. This study specifically focused on three research questions concerning the prediction of Chinese students’ academic success in Korean universities, the additional contribution of Korean and English language proficiency, and the examination of prediction patterns for undergraduate and graduate students. A questionnaire was issued and collected from 138 undergraduate and 63 graduate Chinese students studying in 27 different Korean universities. The questionnaire consisted of four sections: demographic information, academic background, language proficiency and psychological factors. Correlation and multiple regression analyses were conducted to address the proposed research questions. The findings demonstrated that traditional factors, including gender and prior academic performance, were effective predictors of academic success. However, academic self-efficacy did not play an influential role in participants’ academic success. Language proficiency had a moderate effect on Chinese students’ academic success, which is consistent with previous studies that reported a positive statistically significant relationship between language proficiency and academic success. In this study’s context, Korean proficiency contributed to undergraduate GPA and graduate credit hours whereas both Korean and English proficiency contributed to graduate GPA. The different natures of undergraduate and graduate studies determined that the predictors of undergraduate and graduate students’ academic success were different. The determinants of international students’ academic success are complex and not yet completely understood, and language proficiency is only one of the factors contributing to international students’ academic success. The present study addressed the research gap by integrating theoretical constructs from both psychology and language education, and also by exploring the relationships between language proficiency and academic success in a less researched test, TOPIK, and in two second languages, Korean and English, at the same time. The findings contribute to the overall understanding of international students’ academic success, in particular the success of Chinese students studying in Korean universities. / Thesis (Master, Education) -- Queen's University, 2014-04-23 14:54:05.315

The feasibility and outcomes of a 12-week extracurricular family-based intervention led by physical therapists that was designed to increase physical activity (PA) in three Hispanic male middle-school children was examined. This intervention has limited feasibility and may increase physical activity levels for overweight Hispanic middle school children. In a second study, differences in motor proficiency, strength, endurance, and PA among healthy weight, overweight and obese children were examined, and correlations between BMI and physical impairments were explored. Obese children demonstrated impairments in motor proficiency, strength, and endurance when compared to healthy weight children. Among overweight children, higher BMI was associated with more physical impairments. Overweight children were less physically active than healthy weight children. A high proportion of children were not meeting daily step recommendations to maintain a healthy weight. Girls were less active than boys at this crucial stage of development. The findings of this study have important clinical relevance for physical therapists, who are uniquely qualified to assess these identified impairments and activity limitations that may limit a child’s ability to engage in greater levels of physical activity. This information lends support to the role of the physical therapist in addressing current public health recommendations related to the childhood obesity.