A ubiquitous household appliance, the washing machine currently sees a fall in its usage life to a mere 7 years, with valuable and finite resources getting lost to the landfill faster than ever. The reason?  Mechanical obsolescence and barriers in repair that make helpless users as far removed from the process as possible. The goal of my degree project is to create long lasting product and service experiences through easier channels of repair and to design deeper partnerships between humans and the appliances that surround them. I want to be part of a rising sustainability movement that aims for a seismic shift in thinking by creating resilient product experiences.  Can the key to a sustainable future be appliances that last for generations?