The mining industry in South Africa plays a significant role in the economy of the country. South Africa is rated as one of the world’s largest producers of key reserves - gold, manganese ore and platinum– and the high level of industrial and production skills in the mines also contributes to the country’s success. Although the gold mining industry’s contribution is of the utmost importance, it is also under pressure to remain competitive and cost–efficient. Old shafts, worsening health of employees, ore bodies that are not always in their prime phase, the radical increase in the annual electricity tariffs and the possibility of decreased gold prices contribute to the decline in the gold mining industry’s success. The objective of this study was to investigate the relationship between role–specific stress and physical and psychological health, and to determine whether social support has a moderating effect in this relationship for employees in a mining training academy. A cross–sectional survey design was used and a convenience sample (n=437) was taken from a South African gold mining company, where the only criterium for inclusion was to be employed by the organisation at the time the research took place. Descriptive statistics and inferential statistics were used to analyse the data. The measuring instruments used in this study were proven to be reliable. The results indicate that role stressors and physical and psychological health problems are positively related. It also shows that social support can decrease role–specific stress and that social support – especially from colleagues and supervisors – can help to reduce depression and improve the quality of sleep. Furthermore, logistic regression analyses were used to determine whether role stress and social support hold any predictive value regarding physical and psychological health. It was found that if participants’ experience role–specific stress and they receive support – especially from supervisors – it can predict their quality of sleep and the use of medication (physical viii health). The findings also indicate that role stress can predict the experience of depression with regards to psychological health. However, the moderating effect of social support between role stress and depression was not supported in this research. To conclude, recommendations for the organisation and future research are made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

The mining industry in South Africa plays a significant role in the economy of the country. South Africa is rated as one of the world’s largest producers of key reserves - gold, manganese ore and platinum– and the high level of industrial and production skills in the mines also contributes to the country’s success. Although the gold mining industry’s contribution is of the utmost importance, it is also under pressure to remain competitive and cost–efficient. Old shafts, worsening health of employees, ore bodies that are not always in their prime phase, the radical increase in the annual electricity tariffs and the possibility of decreased gold prices contribute to the decline in the gold mining industry’s success. The objective of this study was to investigate the relationship between role–specific stress and physical and psychological health, and to determine whether social support has a moderating effect in this relationship for employees in a mining training academy. A cross–sectional survey design was used and a convenience sample (n=437) was taken from a South African gold mining company, where the only criterium for inclusion was to be employed by the organisation at the time the research took place. Descriptive statistics and inferential statistics were used to analyse the data. The measuring instruments used in this study were proven to be reliable. The results indicate that role stressors and physical and psychological health problems are positively related. It also shows that social support can decrease role–specific stress and that social support – especially from colleagues and supervisors – can help to reduce depression and improve the quality of sleep. Furthermore, logistic regression analyses were used to determine whether role stress and social support hold any predictive value regarding physical and psychological health. It was found that if participants’ experience role–specific stress and they receive support – especially from supervisors – it can predict their quality of sleep and the use of medication (physical viii health). The findings also indicate that role stress can predict the experience of depression with regards to psychological health. However, the moderating effect of social support between role stress and depression was not supported in this research. To conclude, recommendations for the organisation and future research are made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Die doelwit van hierdie navorsing was om die ervaring van stres deur vroulike werknemers van die Suid-Afrikaanse Polisiediens (SAPD) te ondersoek. Die Wet op Gelyke Indiensneming (Wet 55 van 1998), het vroue geïdentifiseer as deel van voorheen benadeelde groepe in ons land, Die arbeidsmark is hierdeur ook vir vroue toeganklik gemaak. Beroepsvroue word oorlaai deur veeleisende rolle. Hulle is dikwels enkelouers wat in hul beroepe gehaltewerk moet lewer terwyl hulle ook soms versorgers van familielede is. Die Werk- en Leefomstandighedevraelys (WLV) en biografiese vraelys is as navorsingsinstrumente aangewend om vlakke en oorsake van stres by SAPD-vroue te meet. Die resultate het aangedui dat beide groepe op loopbaanaangeleenthede hoë stresvlakke ervaar. Vroue in operasionele posisies het hoë stresvlakke ervaar rakende werktoerusting, organisatoriese eise, vergoeding en ander byvoordele. Vroeë loopbaangerigtheid en loopbaanbeplanning kan stres van vroulike SAPD-lede verminder. Die aanspreek van pos-spesifieke faktore kan stresvlakke van SAPD-vroue in operasionele posisies verder verlaag. / This study aimed to investigate the experience of stress among female staff of the South African Police Service (SAPS). The Employment Equity Act (Act 55 of 1998), identified females as part of previously disadvantaged groups in our country, and opened the labour market, including the SAPS, to women. Employed females are often overburdened by their demanding roles, being expected to deliver quality work in addition to bearing the responsibilities as single parents and carers for relatives. The Experience of Work and Life Circumstances Questionnaire (EWLQ) and a biographical questionnaire were utilised for measuring the levels and causes of stress among female SAPS staff. The results indicated that both groups experienced high stress levels in one dimension, namely career opportunities. Females in operational roles experienced high stress levels regarding resoures, organisational demands, remuneration and benefits. Early career orientation and planning may reduce the stress experienced by female staff of the SAPS. / Dept. of Industrial and Organisational Psychology / M. Com. (Bedryf- en Organisasiesielkunde)

Text in Afrikaans / Die doel met hierdie navorsing is om vanuit 'n geestesgesondheidsperspektief ondersoek in te stel na die rolkonflik van die werkende moeder. Die literatuurdoelstellings behels dat rolgedrag verduidelik word. Veranderlikes binne die organisasie- en werksfeer asook farniliesfeer wat tot rolkonflik by die werkende moeder aanleiding gee is beskryf. Die groeisielkunde is vanuit die analitiese, humanistiese en eksistensiele paradigmas aangebied, ten einde 'n geestesgesonde persoonlikheidsprofiel te ontwikkel. Wat die operasionele doelstellings betref, is die veranderlikes wat tot rolkonflik aanleiding gee en die persoonlikheidsfunksionering van tien werkende moeders met hulle eerste kind, deur middel van 'n ongestruktureerde onderhoud, ondersoek. Die verband tussen rolkonflik en 'n geestesgesonde persoonlikheid is vasgestel, om te bepaal hoe geestesgesondheid die hantering van rolkonflik beinvloed. Die resultate dui daarop dat die werkende moeder, met die ervaring van haar rol as moeder, groei in haar persoonlikheidsfunksionering getoon het. Uit die resultate blyk dit dat dit 'n positiewe gesindheid teenoor loopbaan, min werksekuriteit vir die moeder wat in haar eie praktyk werksaam is, onbuigsame werksomstandighede, ondersteuning deur betekenisvolle ander, rolbeperking en hoë deurdringbaarheid tussen die moeder se moeder- en werkrol, temas is wat die rolkonflik wat die werkende moeder ervaar, en gevolglik haar geestesgesondheid, bei:nvloed. Die resultate dui daarop dat die werkende moeder konflik tussen haar moeder- en werkrol, rol as eggenote en eie tyd ervaar. Unieke veranderlikes wat tot rolkonflik lei in die Suid-Afrikaanse konteks, wat in die navorsing geidentifiseer is, is rolbeperking en gebrek aan werksekuriteit vir die moeder wat haar eie praktyk bedryf. Die geestesgesonde persoonlikheidsfunksionering van die werkende moeder is met die ontwikkelde persoonlikheidsprofiel vergelyk. Dit blyk dat akkurate en realistiese waarnemings van ervarings, vryheid om emosies te beleef, geloof, toekomsgerigtheid en innige interpersoonlike verhoudings die werkende moeder se geestesgesondheid positief kan beinvloed, en tot makliker hantering van rolkonflik lei. Hierteenoor blyk dit dat gebrek aan seltkennis, gebrek aan vryheid van keuse, min emosionele beheer asook onaanvaarbaarheid en onverdraagsaamheid teenoor ander, eienskappe is waar sy heelwat in haar persoonlikheidsfunksionering kan groei. Aanbevelings vir die hantering van rolkonflik deur die werkende moeder is vir die bedryfsielkundige praktyk en die werkende moeder self geformuleer, asook aanbevelings vir verdere navorsingsgeleenthede. / The aim of this research was to study the role conflict experienced by the working mother from the mental health perspective. The literature study includes a description of role behaviour as well as variables within the organisational, work and family spheres that influence role conflict. Growth psychology is presented from analytical, humanistic and existential perspectives, culminating in a profile of the mentally healthy personality. The operational aims involved an investigation of variables that influence role conflict and the personality functioning of ten working mothers who are bringing up their first child. This was conducted through unstructured interviews. This involved determining the relationship between role conflict and a mentally healthy personality, to determine how mental health facilitates coping with role conflict. The results indicate that the working mother showed growth in her personality functioning as a result of the experience of her role as mother. However, the results also indicate that a positive orientation to career, minimal job security for the mother working in her own business, inflexible working conditions, support from significant others, role restriction and high penetrability between the roles of mother and worker, are themes that influence the conflict that the working mother experiences which, in turn, influences her mental health. The working mother experiences conflict between her roles as mother, worker, spouse and individuaL Unique variables that influence role conflict in the South African context were identified, namely, role restriction and minimal job security for the mother who operates her own business. The mental personality functioning of the working mother was compared with the developed personality profile. It seems that accurate and realistic observation of experiences, freedom to express feelings, religion, future orientation and close interpersonal relationships, influence the working mother's mental health positively and lead to better coping with role conflict. In contrast she could grow in terms of the following characteristics: lack of self-knowledge, little freedom of choice, little control over emotions as well as unacceptance and intolerance of others. Recommendations were made to the industrial psychology practice and the working mother herself, on how to handle role conflict, and also regarding future research possibilities. / Industrial and Organisational Psychology / D. Comm. (Bedryfsielkunde)

Text in Afrikaans / Die doel met hierdie navorsing is om vanuit 'n geestesgesondheidsperspektief ondersoek in te stel na die rolkonflik van die werkende moeder. Die literatuurdoelstellings behels dat rolgedrag verduidelik word. Veranderlikes binne die organisasie- en werksfeer asook farniliesfeer wat tot rolkonflik by die werkende moeder aanleiding gee is beskryf. Die groeisielkunde is vanuit die analitiese, humanistiese en eksistensiele paradigmas aangebied, ten einde 'n geestesgesonde persoonlikheidsprofiel te ontwikkel. Wat die operasionele doelstellings betref, is die veranderlikes wat tot rolkonflik aanleiding gee en die persoonlikheidsfunksionering van tien werkende moeders met hulle eerste kind, deur middel van 'n ongestruktureerde onderhoud, ondersoek. Die verband tussen rolkonflik en 'n geestesgesonde persoonlikheid is vasgestel, om te bepaal hoe geestesgesondheid die hantering van rolkonflik beinvloed. Die resultate dui daarop dat die werkende moeder, met die ervaring van haar rol as moeder, groei in haar persoonlikheidsfunksionering getoon het. Uit die resultate blyk dit dat dit 'n positiewe gesindheid teenoor loopbaan, min werksekuriteit vir die moeder wat in haar eie praktyk werksaam is, onbuigsame werksomstandighede, ondersteuning deur betekenisvolle ander, rolbeperking en hoë deurdringbaarheid tussen die moeder se moeder- en werkrol, temas is wat die rolkonflik wat die werkende moeder ervaar, en gevolglik haar geestesgesondheid, bei:nvloed. Die resultate dui daarop dat die werkende moeder konflik tussen haar moeder- en werkrol, rol as eggenote en eie tyd ervaar. Unieke veranderlikes wat tot rolkonflik lei in die Suid-Afrikaanse konteks, wat in die navorsing geidentifiseer is, is rolbeperking en gebrek aan werksekuriteit vir die moeder wat haar eie praktyk bedryf. Die geestesgesonde persoonlikheidsfunksionering van die werkende moeder is met die ontwikkelde persoonlikheidsprofiel vergelyk. Dit blyk dat akkurate en realistiese waarnemings van ervarings, vryheid om emosies te beleef, geloof, toekomsgerigtheid en innige interpersoonlike verhoudings die werkende moeder se geestesgesondheid positief kan beinvloed, en tot makliker hantering van rolkonflik lei. Hierteenoor blyk dit dat gebrek aan seltkennis, gebrek aan vryheid van keuse, min emosionele beheer asook onaanvaarbaarheid en onverdraagsaamheid teenoor ander, eienskappe is waar sy heelwat in haar persoonlikheidsfunksionering kan groei. Aanbevelings vir die hantering van rolkonflik deur die werkende moeder is vir die bedryfsielkundige praktyk en die werkende moeder self geformuleer, asook aanbevelings vir verdere navorsingsgeleenthede. / The aim of this research was to study the role conflict experienced by the working mother from the mental health perspective. The literature study includes a description of role behaviour as well as variables within the organisational, work and family spheres that influence role conflict. Growth psychology is presented from analytical, humanistic and existential perspectives, culminating in a profile of the mentally healthy personality. The operational aims involved an investigation of variables that influence role conflict and the personality functioning of ten working mothers who are bringing up their first child. This was conducted through unstructured interviews. This involved determining the relationship between role conflict and a mentally healthy personality, to determine how mental health facilitates coping with role conflict. The results indicate that the working mother showed growth in her personality functioning as a result of the experience of her role as mother. However, the results also indicate that a positive orientation to career, minimal job security for the mother working in her own business, inflexible working conditions, support from significant others, role restriction and high penetrability between the roles of mother and worker, are themes that influence the conflict that the working mother experiences which, in turn, influences her mental health. The working mother experiences conflict between her roles as mother, worker, spouse and individuaL Unique variables that influence role conflict in the South African context were identified, namely, role restriction and minimal job security for the mother who operates her own business. The mental personality functioning of the working mother was compared with the developed personality profile. It seems that accurate and realistic observation of experiences, freedom to express feelings, religion, future orientation and close interpersonal relationships, influence the working mother's mental health positively and lead to better coping with role conflict. In contrast she could grow in terms of the following characteristics: lack of self-knowledge, little freedom of choice, little control over emotions as well as unacceptance and intolerance of others. Recommendations were made to the industrial psychology practice and the working mother herself, on how to handle role conflict, and also regarding future research possibilities. / Industrial and Organisational Psychology / D. Comm. (Bedryfsielkunde)