In 1971, scientist Ray Tomlinson sent what is now considered the first email message. It was considered as “nothing short of revolutionary … deserv[ing] a spot in the list of great communication inventions such as the printing press, telegraph and telephone” (Festa, 2001). Whereas email was first used exclusively in the military (Arpanet) and in academic circles, it has now become almost ubiquitous, used widely for private, as well as for business correspondence. According to a Berkeley study (Berkeley, 2000), there were approximately 440 million corporate and personal [e-] mailboxes worldwide in 2001, of which more than a third was corporate mailboxes. As a result of the extensive use of email in the corporate environment, Information Officers have to ensure that the use of email adds business value. In an “always on” market place, the efficiency, immediacy and cost effectiveness of email communication are immediately evident. A study by Ferris Research, quoted by Nchor (2001), shows that there is “an overall productivity gain of US$9000 per employee as they send and receive emails to get projects done.” However, the use of email in the corporate envi-ronment also poses business risks that need to be uniquely addressed. Among these “key business risks” (Surfcontrol, 2001) are security risks, viruses, legal liability, pro-ductivity loss and bandwidth abuse. To address the risks mentioned above and to protect the business value of email, spe-cific policies have to be implemented that address email usage. Information Security Policies are defined in most corporate environments. In a study done by Elron Soft-ware (2001), 83% of respondents who have abused email have company policies regu-lating email usage. There appears to be a gap between policy conception and policy implementation. Various factors inhibit effective policy implementation – ethical, legal and cultural. The implementation of corporate policy becomes especially complex in multinational environments where differing information law Email usage is ubiquitous in the modern business environment, but few companies adequately manage the risks associated with email.

Background: Higher Education (HE), through HE Institutions, plays a very important role in society. There is thus a need for this sector to be well managed, especially with regards to planning, organising, and controlling. Corporate Governance has received a lot of attention in recent times, especially to engender trust on the part of the stakeholders. There are many similarities, but also significant differences in the governance of HE institutions and public companies. Information Technology (IT) plays an extremely important role in the modern organisation, creating huge opportunities, but also increasing the risk to the organisation. Therefore, effective governance of IT in HE Institutions is of great importance.

Traditionally, health records have been stored in paper folders at the physician’s consulting rooms – or at the patient’s home. Some people stored the health records of their family members, so as to keep a running history of all the medical procedures they went through, and what medications they were given by different physicians at different stages of their lives. Technology has introduced better and safer ways of storing these records, namely, through the use of Personal Health Records (PHRs). With time, different types of PHRs have emerged, i.e. local, remote server-based, and hybrid PHRs. Web-based PHRs fall under the remote server-based PHRs; and recently, a new market in storing PHRs has emerged. Cloud computing has become a trend in storing PHRs in a more accessible and efficient manner. Despite its many benefits, cloud computing has many privacy and security concerns. As a result, the adoption rate of cloud services is not yet very high. A qualitative and exploratory research design approach was followed in this study, in order to reach the objective of proposing guidelines that could assist PHR providers in selecting a secure Cloud Service Provider (CSP) to store their customers’ health data. The research methods that were used include a literature review, systematic literature review, qualitative content analysis, reasoning, argumentation and elite interviews. A systematic literature review and qualitative content analysis were conducted to examine those risks in the cloud environment that could have a negative impact on the secure storing of PHRs. PHRs must satisfy certain dimensions, in order for them to be meaningful for use. While these were highlighted in the research, it also emerged that certain risks affect the PHR dimensions directly, thus threatening the meaningfulness and usability of cloud-based PHRs. The literature review revealed that specific control measures can be adopted to mitigate the identified risks. These control measures form part of the material used in this study to identify the guidelines for secure cloud-based PHRs. The guidelines were formulated through the use of reasoning and argumentation. After the guidelines were formulated, elite interviews were conducted, in order to validate and finalize the main research output: i.e. guidelines. The results of this study may alert PHR providers to the risks that exist in the cloud environment; so that they can make informed decisions when choosing a CSP for storing their customers’ health data.

Many security services today only provides one security configuration at run-time, and cannot then utilize the trade-off between performance and security. In order to make use of this trade-off, tunable security services providing several security configurations that can be selected at run-time are needed. To be able to make intelligent choices on which security configuration to use for different situations we need to know how good they are, i.e., we need to order the different security configurations with respect to each security attribute using measures for both security and performance. However, a key issue with computer security is that it is due to its complex nature hard to measure. As the title of this thesis indicates, it discusses both security measures and tunable security services. Thus, it can be seen to consist of two parts. In the first part, discussing security measures for tunable security services, an investigation on the security implications of selective encryption by using guesswork as a security measure is made. Built on this an investigation of the relationship between guesswork and entropy. The result shows that guesswork, after a minor redefinition, is equal to the sum of the entropy and the relative entropy. The second part contributes to the area of tunable security services, e.g., services that provides several security configurations at run-time. In particular, we present the mobile Crowds (mCrowds) system, an anonymity technology for the mobile Internet developed at Karlstad University, and a tunable encryption service, that is based on a selective encryption paradigm and designed as a middleware. Finally, an investigation of the tunable features provided by Mix-Nets and Crowds are done, using a conceptual model for tunable security services.

No description available.

M.Sc. / Anyone who uses a computer for work or recreational purposes has come across one or all of the following problems directly or indirectly (knowingly or not): viruses, worms, trojans, rootkits and botnets. This is especially the case if the computer is connected to the Internet. Looking at the statistics in [1] we can see that although malware detection techniques are detecting and preventing malware, they do not guarantee a 100% detection and or prevention of malware. Furthermore the statistics in [2] show that malware infection rates are increasing around the world at an alarming rate. The statistics also show that there are a high number of new malware samples being discovered every month and that 31% of malware attacks resulted in data loss [3], with 10% of companies reporting the loss of sensitive business data [4][5]. The reason for not being able to achieve a 100% detection and / or prevention of malware is because malware authors make use of sophisticated techniques such as code obfuscation in order to prevent malware from being detected. This has resulted in the emergence of malware known as polymorphic and metamorphic malware. The aforementioned malware poses serious challenges for anti-malware software specifically signature based techniques. However a more serious threat that needs to be addressed is that of rootkits. Rootkits can execute at the same privilege level as the Operating System (OS) itself. At this level the rootkit can manipulate the OS such that it can distribute other malware, hide existing malware, steal information, hide itself, disable anti-malware software etc all without the knowledge of the user. It is clear from the statistics that anti-malware products are not working because infection rates continue to rise and companies and end users continue to fall victims of these attacks. Therefore this dissertation will address the problem that current anti-malware techniques are not working. The main objective of this dissertation is to create a framework called ATE (Anti-malware Technique Evaluator) that can be used to critically evaluate current commercial anti-malware products. The framework will achieve this by identifying the current vulnerabilities that exist in commercial anti-malware products and the operating system. The prior will be achieved by making use of two rootkits, the Evader rootkit and the Sabotager rootkit, which were specifically developed to support the anti-malware product evaluation. Finally an anti-malware architecture we called External Malware Scanner (EMS), will be proposed to address the identified vulnerabilities.

Ph.D. / The present study originated from a realisation about the unique nature of the medical domain and about the limitations of existing risk-management methodologies with respect to incorporating the special demands and salient features of the said domain. A further incentive for the study was the long-felt need for proper Information Technology (IT) risk management for medical domains, especially in the light of the fact that IT is playing an ever-greater part in the rendering of health-care services. This part, however, introduces new information-security challenges every day, especially as far as securing sensitive medical information and ensuring patients' privacy are concerned. The study is, therefore, principally aimed at making a contribution to improving IT risk management in the medical domain and, for this reason, culminates in an IT risk-management model specifically developed for and propounded in the medical domain. While developing this model, special care was taken not only to take into consideration the special demands of the said domain when assessing IT risks but also that it would be suited to the concepts, terminology and standards used in and applied to this domain every day. The most important objectives of the study can be summarised as follows: A thorough investigation into modern trends in information security in the medical domain will soon uncover the key role IT is playing in this domain. Regrettably, however, this very trend also triggers a steep increase in IT riskincidence figures, which, in this domain, could often constitute the difference between life and death. The clamant need for effective risk-management methods to enhance the information security of medical institutions is, therefore, self-evident. After having explored the dynamic nature of the medical domain, the requirements were identified for a risk-management model aimed at effectively vi managing the IT risks to be incurred in a typical medical institution. Next, a critical evaluation of current risk-assessment techniques revealed that a fresh approach to IT risk management in medical domains is urgently necessary. An IT risk-management model, entitled "RiMaHCoF" (that is, "Risk Management in Health Care — using Cognitive Fuzzy techniques"), was developed and propounded specifically for the medical domain hereafter. The proposed model enhances IT risk management in the said domain in the sense that it proceeds on the assumption that the patient and his/her medical information constitute the primary assets of the medical institution.

D.Phil.(Computer Science) / In this thesis we will investigate the development of Critical Information Infrastructure Protection (CIIP) structures in the developing world. Developing regions are experiencing fast-paced development of information infrastructures, and improvements in related technologies such as Internet connectivity and wireless technologies. The use of these new technologies and the number of new users that are introduced to the Internet can allow cyber threats to flourish. In many cases, Computer Security Incident Response Teams (CSIRTs) can be used to provide CIIP. However, the development of traditional CSIRT-like structures can be problematic in developing regions where technological challenges, legal frameworks, and limited capacity can reduce its overall effectiveness. In this thesis we will introduce the Community-oriented Security, Advisory and Warning (C-SAW) Team. This model is designed to address the challenges to CIIP faced by developing regions by defining a structure that is loosely-coupled and flexible in nature. Furthermore, the aspect of community-orientation is used to allow a C-SAW Team to operate within a designated community of members. This thesis is divided into three primary parts. In Part 1 we will discuss the background research undertaken during this study. The background chapters will lay the foundation for the later chapters in this thesis. In Part 2 we will introduce the C-SAW Team model and elaborate on the construction, relationships, positioning, services, and framework in which it can be deployed. Finally, in Part 3 we present our conclusions to this thesis.

M.Sc. / Using the Internet for communication purposes constitutes a high risk, considering the security of such information. The protocol suite used on the Internet is the TCP/IP protocol suite, which consists of the Transmission Control Protocol (TCP) and the Internet Protocol (IP). In a bid to create a basis to support the newly conceptualised ideas, various areas of networking are briefly discussed in this dissertation. The first in this series of areas is that of the OSI layers. This model forms the basis of all networking concepts. The model describes seven layers, of which each performs a certain networking function. The TCP/IP protocol suite fits into this model. Network security and encryption methods are applied and followed to secure information on the Internet. These methods have been used over a long period of time and will also be used to support the newly conceptualised ideas. The main focus of this dissertation falls on the securing of certain parts of the information contained in the headers of both the Transmission Control Protocol (TCP) and the Internet Protocol (IP) in a bid to minimise the amount of data that may be inferred about the communicating parties from these headers. In addition, where multiple routes exist between hosts, the possibility of the deliberate distribution of a single message across these routes is examined. Such distribution will further complicate the task of a hacker attempting to gather information from TCP and IP headers. In addition, such distribution will minimise the possibility that a hacker may assemble a complete message from its constituent parts and that he/she may infer information about the message that cannot be inferred from the isolated parts. The length of a message sent between hosts is one simple example of such information.

D.Comm. (Auditing) / Organisations today are critically dependent on IT to enable business operations and ensure competitiveness in a growing international marketplace. At the same time, IT also introduces significant risks, such as hacking. The board of directors is ultimately responsible for mitigating IT risk as a component of business risk. This task is included in its corporate governance responsibilities, which, in the South African context, is underpinned by the King Code of Corporate Governance. The board of directors also plays a key role in identifying and enabling the most appropriate responses to IT risk, including hacking. This inevitably necessitates greater focus on and understanding of risks such as hacking. The determined and elusive nature of hackers makes them a significant threat to organisations today. Not only are hackers characterised by various profiles and motives, but they are also exceptionally skilled in exploiting weak security practices and software vulnerabilities, with attack techniques which range from non-technical social engineering to advanced technical attacks and exploits. Hackers are role-players in cybercrime and cyber warfare, as is evident from the media and information security survey results explored in this thesis, in particular within the banking sector, which is the financial backbone of the country. It is for this reason that the South African banking sector has been selected as the target population for this study. This study considers the meaning and nature of hacking, viewing it as either a risk or an event, which requires preventative or detective responses. The effect of hacking on business risks is explored next by identifying common business risks and common IT risks themes, where after the fundamental links between hacking and the IT risk themes are established. This study further argues that business risks are increased by IT risks, which implies that, by indirect association, business risks are increased by hacking. A response to this threat is required, in particular from a governance perspective, with the board of directors playing a fundamental role in supporting the appropriate responses. This study explores the advantages and disadvantages of various responses to hacking, highlighting the point that most traditional responses are not effective enough in fully mitigating the hacking threat. It is argued that ethical hacking is an effective response to the threat of hacking. The nature of ethical hacking is explored, including its objectives, motivation, advantages and disadvantages. The multi-faceted nature of the ethical hacking response is also considered. In order to explore the risks and responses to hacking in the banking sector in South Africa, an analysis of annual reports was conducted and two questionnaires were administered. The analysis of the annual reports of the 16 locally registered banks in South Africa highlighted differences in disclosure practices around IT risk, IT governance and hacking. This was followed by empirical testing in the local banking sector, by using a mixed-method approach in order to solicit mostly quantitative, but also qualitative, responses from company secretaries and individuals responsible for IT at the 16 locally registered banks. The results of the questionnaires indicated that the board of directors is not fully embracing its IT governance responsibilities and that IT matters are mostly dealt with by risk management committees at board level or IT steering committees at executive management level. The effect of IT risks on business risks such as human resource risk and physical risk is underestimated. Respondents were unclear about the effect of hacking on IT risks, such as IT human resource risk and lack of software development. The local banking sector is not fully aware of how hacking can affect organisations, and banks are not making enough use of ethical hacking as a response to the hacker threat. This is the first study of its kind to explore ethical hacking in the context of governance responses. The study breaks new ground by providing a unique in-depth analysis of the link between business risk, IT risk and hacking. It is also the first study into the various responses to hacking in the SA banking sector and will assist not only the banking industry but business at large in defining appropriate preventative and detective responses to hacking.