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The Study between Building a Learning Organization and Organizational Performance in Regional Teaching HospitalsWang, Yi-Chen 22 June 2010 (has links)
The research discusses mid-high level management of different service backgrounds from military hospitals of northern, central and southern Taiwan. By using questionnaires, we discuss four levels of consciousness, self-learning consciousness, learning organization, influence of group organization by building learning organizations and influence of group achievement by building learning organizations. The results reveal that the interviewers are mainly male, mid-high management, ranged from 31 to 50 years old, college-educated and have 11 to 20 years of job-related experiences. The overall interviewers are highly-educated and in stable profession situations, thus are qualified for highly concentration of knowledge and suitable for research. The results show that male, older, and having much education and more working experiences interviewers agree four levels of the questionnaires. This implies that individual, group and organization are the essence of building learning organizations and can affect the group achievement in military hospitals.
Most interviewers are aware that self revolution shall fit the organizational learning, that all members shall challenge themselves to fulfill their ambitions and that learning by mistakes. In addition, under learning organization construction, the high level management can rebuild the role and function of leadership, emphasis on the interaction between the individuals and the organizations, and provide the opportunity to learn and create. Military hospitals also build the learning organization construction to fully fulfill the achievement of the organization. They also connect the learning and growing level and financial level, and extend to customer level to increase the level of customer satisfaction and productivity of employees, to decrease the turnover rate and to improve internal process by applying knowledge management.
On the other hand, the research reveals that interviews that are young, fewer years of work experiences and working for Zuoying military hospitals have less identification of four levels in questionnaire. This implies that interviews are constrained by traditional self-learning model and knowledge management. This learning culture may not inspire the creation of the members and may have negative effect on organizational achievement. According to the above results, hospitals which build learning organization construction could improve the atmosphere of learning, increase the interaction between members and the society, and to build the concept of sharing. Eventually, members under learning organization construction may reach the same goal and increase the ability of competition.
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