Background: Development of technologies and worldwide reductions of trade barriers during the last decades increased competition and the need to offer high-quality prod-ucts and services for a reasonable price. Particularly, the service sector increased in size and variety of outputs. The development of the information technology segment has de-termined the market environment. To be able to compete in this global market offshore outsourcing of IT functions can be a valuable tool if handled in the right way. Small and medium sized enterprises can profit from service offshore outsourcing although studies show that this type of organizations fail in their outsourcing initiatives in an above aver-age rate as a result of deficits in risk management, precisely in risk identification. Aim: The aim of this Master Thesis is to analyse the specific characteristics of small and medium sized enterprises in order to find out how they impact the different stages of the service offshore outsourcing process. Theory and empirical data helps to spot strengths and weaknesses of these organizations in order to find a solution to a better risk identification process which then might lead to increased success in offshore out-sourcing of services. Definitions: Service offshore outsourcing refers to the purchase of a service (which may have been produced in-house before) by a firm from a supplier located in a differ-ent country while the supplier and buyer keep their respective initial locations. Risk is the potential that a chosen action or activity leads to an undesirable outcome. Risk iden-tification, the first part of risk management (followed by risk assessment and prioritiza-tion), is defined as an analysis of potential risk factors to the success of an endeavour. Completion and results: Specific characteristics of small and medium sized enterprises play a significant role in the risk identification process of service offshore outsourcing. By being aware of these risks and acting according to minimize them, harm can be pre-vented. Especially, a well-designed service offshore outsourcing contract, regular com-munication and personal relationships could be an advantage to overcome the draw-backs of small size, high dependency, need for flexibility and lack of resources.

The main goal of this diploma thesis was to create web applications for issuer, verifier and revocation authority of revocable keyed-verification anonymous credentials system. Applications created in this thesis provide functions for all tasks, that are performed by each entity. Using these applications a global management of RKVAC system is possible. Authentication module created in verifier’s app is universaly usable for access control to any web service. Both issuer’s and revocation authority’s app are compatible with whole RKVAC system and are therefor applicable as central elements of systems.

Software Defined Networking (SDN) has become increasingly popular in combination with Network Function Virtualization (NFV). SDN is a way to make a network more programmable and dynamic. However, in order to create a homogeneous network using this concept, legacy equipment will have to be substituted by SDN equipment, which is costly. To close the gap between the legacy world and SDN, we introduce the concept of a legacy Network Management System (NMS) that is connected to an SDN controller to perform service provisioning. This way, the NMS is capable of configuring both legacy as well as SDN networks to provide customers with the services that they have ordered, while still allowing for new SDN features in the SDN domain of the network. The main service we wish to provide using SDN is Service Function Chaining (SFC). Service provisioning consists of dynamically constructing a path through the ordered network services, in this case Virtual Network Functions (VNFs). This thesis focuses on the SDN controller and its interaction with the NMS. This project aims at configuring OpenFlow rules in the network using an SDN controller to perform SFC. Moreover, the focus will be on how to represent an SDN element and a service function chain in the legacy network NMS. The thesis also contains a discussion on what information should be exchanged between the management software and the controller. The management software used is called BECS, a system developed by Packetfront Software. Integrating SDN in BECS is done by creating a proof of concept, containing a full environment from the low level network elements to the NMS. By using a bottom-up approach for creating this proof of concept, the information that BECS is required to send to the SDN controller can be identified before designing and implementing the connection between these two entities. When sending the information, the NMS should be able to receive acknowledgement of successful information exchange or an error. However, when the proof of concept was created a problem arose on how to test and troubleshoot it. For this reason, a web Graphical User Interface (GUI) was created. This GUI shows the number of packets that have gone through a VNF. Because it is possible to see how many packets go through a VNF, one can see where a network issue occurs. The subsequent analysis investigates the impact of making such a GUI available for a network administrator and finds that the part of the network where the configuration error occurs can be narrowed down significantly. / Software Defined Networking (SDN) har blivit mer och mer populärt i kombination med Network Function Virtualization (NFV). SDN är en sätt för att göra ett nätverk mer programmerbart och dynamiskt. För att skapa ett homogent nätverk med detta koncept, behöver man dock ersätta traditionell utrustning med SDN utrustning som är dyr. För att stänga gapet mellan traditionella nätverk och SDN-världen, introducerar vi ett koncept med ett traditionell Network Management System (NMS) som är anslutet till en SDN-styrenhet för att utföra tjänsteprovisionering. På detta sätt kan NMS:et konfigurera både traditionella och SDN-nätverk, samt provisionera tjänster för kunderna medan nya SDN-funktioner möjliggörs i SDN-delen av nätverket. Den huvudsakliga tjänsten som vi vill lansera genom SDN är Service Function Chaining (SFC). Tjänsteprovisionering består av att konstruera en väg genom beställda tjänster, i detta fall Virtual Network Functions (VNFs). Detta examensarbete fokuserar huvusakligen på SDN-styrenheten och dess interaktion med NMS:et. Projektet syftar till att konfigurera OpenFlow regler i SDN-styrenheten för att utföra SFC. Dessutom fokuserar arbetet på hur man kan representera SDN-element och SFCs i ett traditionellt NMS. Vidare diskuteras vilken information som ska utbytas mellan NMS:et och SDNstyrenheten. NMS:et som ska vara användas är BECS, ett system utvecklat av Packetfront Software. Uppgiften löses genom att skapa ett proof of concept, som innehåller ett komplett system med alla komponenter från nätverkselement till NMS:et. Genom att använda en bottom-up-strategi för detta proof of concept kan informationen som BECS måste skicka till SDN styrenheten indentifieras, innan design och implementation av förbindelsen mellan enheterna kan utföras. När informationen är skickad ska NMS:et kunna hämta information om huruvida styrenheten fick informationen utan fel. Dock uppstår ett problem gällande hur man testar och felsöker detta proof of concept. Av denna anledning skapades ett web Graphical User Interface (GUI). Användargränssnittet visar antalet paket som går genom varje VNF, samt var i nätverket fel uppstår. Analysen undersöker hur stor effekten är för en nätverkadministrator och visar att området där fel kan uppstå begränsas avsevärt.