Over the past few decades it has become evident that the work/family interface is a much broader concept that does not only stress the negative side of the relationship, but also include a positive side. This refers to the process by which participation in one role (e.g. work role) is made better or easier by virtue of participation in the other role (e.g. family role). South Africa is a multicultural society, which consists of four groups (i.e. Black, White, Coloured and Indian), speaking eleven official languages. All of these groups are faced with unique and different circumstances. Apart from cultural, ethnic and linguistic differences, other divergent elements may exist (i.e. values and norms). Therefore South African employees may experience the positive side of the work/family interface differently from employees within other countries. To add to the problem, it is not clear how South African employees‟ experiences of enrichment between work and family domains compare to the experiences of employees in other countries. Furthermore, to date no measuring instrument to assess the enrichment between work and family domains in both directions (work-to-family and family-to-work) exists, that is unique to the South African context. This could pose potential problems for organisations and for future studies on the positive side of work/family in South Africa. The objectives of this research were 1) to determine how the positive side of the work/family interface, particularly work-family enrichment, is conceptualised according to the literature; 2) to develop a new work-family enrichment instrument that is suitable for the South African context and that addresses conceptual and measurement issues relating to previous positive measurements of the work/family interface; 3) to investigate the psychometric properties of the newly developed work-family enrichment instrument; and 4) to assess antecedents and outcomes of work-family enrichment among employees within the South African context. The study consisted of four phases. During the first phase, following an extensive review of literature covering the positive side of the work/family interface, a theoretical framework was proposed for the study. Thereafter, a new instrument that measures work-family enrichment was developed based on the proposed theoretical framework. The instrument was tested via Rasch modelling with a pre-limenary study (N = 527), in order to overcome some of the measurement limitations from the previous positive work-family instruments. This test was followed by investigating the psychometric properties (i.e. construct validity, discriminant validity, convergent validity and external validity; N = 627) of the newly developed MACE Work-Family Enrichment Instrument. During the final phase, antecedents, work-family enrichment and outcomes were assessed in the South African context. In both phases 3 and 4, the following instruments (accompanied by the new instrument) were utilised, namely the Work Resources Scale, Home Resources Scale, Utrecht Work Engagement Scale, Family Engagement Scale, Job Satisfaction Scale, Career Satisfaction Scale, Life Satisfaction Scale, Family Satisfaction Scale and the Work-family Enrichment Scale. During the first phase, the literature revealed that the positive side of the work-family interface is presented by various concepts (i.e. work-family enhancement, work-family facilitation, work-family positive spillover and work-family enrichment). The review also revealed that, to date, the work-family enrichment concept has been the only concept in literature on the positive work/family interface that is grounded in a properly developed conceptualised theoretical model. The fundamental thinking behind the work-family enrichment model is that work and family each provides individuals with resources (i.e. skills and perspectives, psychological and physical, social-capital, flexibility, material) in the one domain, that may help the individual improve the quality of his/her performance in the other domain. These resources thus enable improved performance in the other role either directly (i.e. instrumental path) or indirectly (i.e. affective path). During the second phase a new work-family enrichment instrument was developed, namely the MACE Work-Family Enrichment Instrument. This instrument was based on the proposed work-family enrichment theoretical model for both directions (i.e. work-to-family and family-to-work). Initially 133 items were developed that the researcher obtained from the existing literature, and 161 items were self-developed. During the evaluation study, various problematic items were eliminated by using the Rasch measurement model. The third phase included the validation study in which the psychometric properties of the new MACE instrument was investigated. The results provided evidence for construct validity, discriminant validity and convergent validity, and showed significant relations with external variables. Adequate internal consistency was also found for the proposed scales. The final number of items retained after this phase in the development and pilot study of the MACE Work-Family Enrichment Instrument were 34. During the final phase, various relationships were pointed out between antecedents (i.e. various work resources and home resources), work-family enrichment dimensions, as well as dimensions and outcomes of this type of enrichment. These included work-engagement dimensions, family engagement dimensions, as well as satisfaction-dimensions for work, career, life and the family environment. The results of these relationships were found to be in accordance with other literature on the positive side of the work/family interface. The present study provided evidence for the psychometric properties of the new MACE instrument, which researchers and managers can use to investigate the specific enrichment between work and family domains of employees in a South African context. The results give researchers and managers insight into the specific antecedents (e.g. work resources) and outcomes (e.g. job satisfaction) that play a role in work-family enrichment. This insight can be used as basis on which interventions can be developed to deal with these issues currently. Recommendations were also made for future research. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

Over the past few decades it has become evident that the work/family interface is a much broader concept that does not only stress the negative side of the relationship, but also include a positive side. This refers to the process by which participation in one role (e.g. work role) is made better or easier by virtue of participation in the other role (e.g. family role). South Africa is a multicultural society, which consists of four groups (i.e. Black, White, Coloured and Indian), speaking eleven official languages. All of these groups are faced with unique and different circumstances. Apart from cultural, ethnic and linguistic differences, other divergent elements may exist (i.e. values and norms). Therefore South African employees may experience the positive side of the work/family interface differently from employees within other countries. To add to the problem, it is not clear how South African employees‟ experiences of enrichment between work and family domains compare to the experiences of employees in other countries. Furthermore, to date no measuring instrument to assess the enrichment between work and family domains in both directions (work-to-family and family-to-work) exists, that is unique to the South African context. This could pose potential problems for organisations and for future studies on the positive side of work/family in South Africa. The objectives of this research were 1) to determine how the positive side of the work/family interface, particularly work-family enrichment, is conceptualised according to the literature; 2) to develop a new work-family enrichment instrument that is suitable for the South African context and that addresses conceptual and measurement issues relating to previous positive measurements of the work/family interface; 3) to investigate the psychometric properties of the newly developed work-family enrichment instrument; and 4) to assess antecedents and outcomes of work-family enrichment among employees within the South African context. The study consisted of four phases. During the first phase, following an extensive review of literature covering the positive side of the work/family interface, a theoretical framework was proposed for the study. Thereafter, a new instrument that measures work-family enrichment was developed based on the proposed theoretical framework. The instrument was tested via Rasch modelling with a pre-limenary study (N = 527), in order to overcome some of the measurement limitations from the previous positive work-family instruments. This test was followed by investigating the psychometric properties (i.e. construct validity, discriminant validity, convergent validity and external validity; N = 627) of the newly developed MACE Work-Family Enrichment Instrument. During the final phase, antecedents, work-family enrichment and outcomes were assessed in the South African context. In both phases 3 and 4, the following instruments (accompanied by the new instrument) were utilised, namely the Work Resources Scale, Home Resources Scale, Utrecht Work Engagement Scale, Family Engagement Scale, Job Satisfaction Scale, Career Satisfaction Scale, Life Satisfaction Scale, Family Satisfaction Scale and the Work-family Enrichment Scale. During the first phase, the literature revealed that the positive side of the work-family interface is presented by various concepts (i.e. work-family enhancement, work-family facilitation, work-family positive spillover and work-family enrichment). The review also revealed that, to date, the work-family enrichment concept has been the only concept in literature on the positive work/family interface that is grounded in a properly developed conceptualised theoretical model. The fundamental thinking behind the work-family enrichment model is that work and family each provides individuals with resources (i.e. skills and perspectives, psychological and physical, social-capital, flexibility, material) in the one domain, that may help the individual improve the quality of his/her performance in the other domain. These resources thus enable improved performance in the other role either directly (i.e. instrumental path) or indirectly (i.e. affective path). During the second phase a new work-family enrichment instrument was developed, namely the MACE Work-Family Enrichment Instrument. This instrument was based on the proposed work-family enrichment theoretical model for both directions (i.e. work-to-family and family-to-work). Initially 133 items were developed that the researcher obtained from the existing literature, and 161 items were self-developed. During the evaluation study, various problematic items were eliminated by using the Rasch measurement model. The third phase included the validation study in which the psychometric properties of the new MACE instrument was investigated. The results provided evidence for construct validity, discriminant validity and convergent validity, and showed significant relations with external variables. Adequate internal consistency was also found for the proposed scales. The final number of items retained after this phase in the development and pilot study of the MACE Work-Family Enrichment Instrument were 34. During the final phase, various relationships were pointed out between antecedents (i.e. various work resources and home resources), work-family enrichment dimensions, as well as dimensions and outcomes of this type of enrichment. These included work-engagement dimensions, family engagement dimensions, as well as satisfaction-dimensions for work, career, life and the family environment. The results of these relationships were found to be in accordance with other literature on the positive side of the work/family interface. The present study provided evidence for the psychometric properties of the new MACE instrument, which researchers and managers can use to investigate the specific enrichment between work and family domains of employees in a South African context. The results give researchers and managers insight into the specific antecedents (e.g. work resources) and outcomes (e.g. job satisfaction) that play a role in work-family enrichment. This insight can be used as basis on which interventions can be developed to deal with these issues currently. Recommendations were also made for future research. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

SUMMARY CONSTRUCTING AND VALIDATING A MEASURING INSTRUMENT FOR COPING WITH OCCUPATIONAL STRESS by Melissa du Plessis Supervisor: Prof N. Martins Department: Industrial and Organisational Psychology Degree: Doctor of Philosophy in Psychology Orientation: Occupational stress is still a concern for both individuals and organisations, and academia is no exception. Employees’ ability to cope with occupational stressors depend on the regulatory strategies they adopt in response to the stressor. However, there is no clear consensus on how the coping construct should be measured. Existing literature further outlines various conceptual and methodological concerns regarding the measurement of coping. Van Wyk (2010) advocates that currently, no coping instrument has been developed and very few instruments have been validated in a South African and African context. Research purpose: The primary objective of this research was to construct a valid and reliable instrument for determining which coping strategies academics adopt in response to occupational stress. Research methodology: A combination of steps, suggested by scale development authors, was followed to develop the instrument. The process was broken down into three phases, namely: (1) theoretical investigation, (2) instrument purification, and (3) instrument optimisation. The construction of the questionnaire was based on a sample of 305 university employees who were permanently employed in a higher education institution in the Gauteng Province of South Africa. Main findings: The study resulted in a psychometrically sound 33-item measuring instrument. Nine empirically validated coping strategies emerged, namely (1) social coping, (2) religious coping, (3) cognitive coping, (4) active leisure coping, (5) avoidant coping, (6) social disengagement, (7) vacation time, (8) rumination, and (9) emotional coping. These strategies were further classified as adaptive or maladaptive coping strategies. CFA confirmed the nine-factor model. Empirical support for construct and content validity, internal consistency reliability v and composite reliability was available. The instrument further demonstrated convergent and discriminant validity. Contribution/value-add: The key contribution of this study was the development of a psychometrically sound instrument for determining which coping strategies academics adopt in response to occupational stress. This study further contributed to constructing and empirically testing a model for coping with occupational stress. Lastly, the study provided support for measurement invariance across different demographical groups, and the findings revealed that individuals from different demographical backgrounds differ significantly in the coping strategies they adopt in response to occupational stress. / DIE ONTWIKKELING EN VALIDASIE VAN ’N MEETINSTRUMENT VIR DIE HANTERING VAN BEROEPSTRES deur Melissa du Plessis Promotor: Prof N Martins Departement: Bedryfs- en Organisasiesielkunde Graad: DPhil in Sielkunde Oriëntasie: Beroepstres is steeds ’n bron van kommer vir individue sowel as organisasies, en die akademiese omgewing is geen uitsondering nie. Werknemers se vermoë om beroepstres te hanteer, word bepaal deur die regulatoriese strategieë wat hulle aanneem in reaksie tot die stressor. Daar is egter geen duidelike konsensus oor hoe die hanteringskonstruk gemeet behoort te word nie. Voorts dui bestaande literatuur op verskeie konseptuele en metodologiese probleme met betrekking tot die meet van streshantering. Van Wyk (2010) beweer dat daar tot dusver geen hanteringsinstrument ontwikkel is nie en baie min instrumente is in ’n Suid-Afrikaanse en Afrika-konteks gevalideer. Doel van die navorsing: Die primêre doel van hierdie navorsing was om ’n geldige en betroubare instrument te ontwikkel waarmee daar bepaal kan word watter hanteringstrategieë akademici aanneem om beroepstres te hanteer. Navorsingsmetodologie: Die instrument is ontwikkel deur die kombinasie van verskeie stappe wat deur skrywers oor skaalontwikkeling voorgestel is. Die proses is in die volgende drie fases verdeel: (1) ’n teoretiese ondersoek; (2) die suiwering van die instrument; en (3) die optimalisering van die instrument. Die vraelys is ontwerp met die oog op die steekproef bestaande uit 305 werknemers met permanente aanstellings by ’n hoëronderwysinstelling in die Gauteng provinsie in Suid-Afrika. Hoofbevindinge: Die studie het gelei tot die ontwerp van ’n psigometries betroubare meetinstrument bestaande uit 33 items. Nege empiries gestaafde hanteringstrategieë het na vore gekom: (1) sosiale hantering; (2) religieuse hantering; (3) kognitiewe hantering; (4) aktieweontspanningshantering; (5) vermydende hantering; (6) sosiale ontkoppeling; (7) vakansietyd; (8) ruminering; en (9) emosionele hantering. Hierdie strategieë is verder vii geklassifiseer as adaptiewe of wanadaptiewe hanteringstrategieë. Dié nege-faktormodel is deur BFA bevestig. Empiriese steun vir konstruk- en inhoudsgeldigheid, interne konsekwentheidsbetroubaarheid en saamgestelde betroubaarheid was beskikbaar. Voorts het die instrument ook konvergente en diskriminantgeldigheid gedemonstreer. Bydrae / waardetoevoeging: Die belangrikste bydrae van hierdie studie was die ontwikkeling van ’n psigometries betroubare instrument wat gebruik kan word om te bepaal watter strategieë akademici volg om beroepstres te hanteer. Die studie het ook bygedra tot die ontwerp en empiriese toetsing van ’n model vir die hantering van beroepstres. Ten slotte het die studie metingsinvariansies oor verskillende demografiese groepe heen bevestig en die bevindinge het getoon dat individue uit verskillende demografiese groepe se hanteringstrategieë vir beroepstres merkbaar verskil. / IQOQO LOKUBAKULEKILE UKWAKHA NOKUQINISEKISA ITHULUZI LOKULINGANISA UKUKWAZI UKUMELA UKUKHATHAZEKA NGENXA YEZIMO ZASEMSEBENZINI ngu Melissa du Plessis UMhloli Olulekayo: USolwazi N Martins Umnyango: Izifundo Mayelana Nokusebenza Kwengqondo Nomthelela Walokho Ekuziphatheni Kwabantu Emsebenzini Iziqu: UDokotela Wezifundo Zefilosofi Maqondana Nokusebenza Kwengqondo Nomthelela Walokho Ekuziphatheni Okumaqondana nakho:Ukukhathazeka okumaqondana nezimo zasemsebenzini kusayinto ehlupha abantu ngabodwana nezinkampani, kanti nezazi zezemfundo ephakeme nazo ngeke zashiywa ngaphandle. Ukukwazi kwabasebenzi ukubhekana nezimbangela zokukhathazeka ngenxa yezimo zomsebenzi kuya ngamasu okulawula asetshenziswayo ukubhekana nalokho okudala ukukhathazeka. Nakuba kunjalo, akukho ukuvumelana okucacile ekutheni lokho okwakhiwe kokubhekana nokukhathazeka kungalinganiswa kanjani. Imibhalo ekhona ibeka kabanzi okukhathazayo okwahlukahlukene okuqondene nokuqanjwa nendlela yokwenza maqondana nokulinganiswa kokukwazi ukubhekana nokukhathazeka. UVan Wyk (2010) ulwela ukuthi, njengamanje, akunathuluzi elakhelwe ukuqonda ngokukhathazeka eselike lakhiwa kanti ambalwa amathuluzi aseke aqinisekiswa eNingizimu Afrika nase-Afrika. Injongo yocwaningo:Okuyiyona njongo eqavile yalolu cwaningo ngukwakha ithuluzi elifanele nelikholakalayo ukuveza ukuthi yimaphi amasu okubhekana nezimo asetshenziswa yizazi kwezemfundo ephakeme ezimweni zokukhathazeka ngenxa yomsebenzi. Indlela ezolandelwa ekwenzeni ucwaningo:Ukuze kusungulwe leli thuluzi, kulandelwe inhlanganisela yamagxathu ahlongozwe ngababhala mayelana nokwakhiwa kwezikali. Indlela elandelwayo yahlukaniswa izigaba ezintathu, okuyilezi: (1) ukuhlolwa kwesichasiselo esibonwa ngokucabanga kwengqondo, (2) ukuhlanjululwa kwethuluzi, kanye (3) nokusetshenziswa kwangcono kwethuluzi. Ukuhlanganiswa kohlu lwemibuzo kwakuncike esampuleni lwabasebenzi basenyuvesi abangama-305 ababeqashwe ngokugcwele esikhungweni semfundo ephakeme esifundazweni saseGauteng eNingizimu Afrika. ix Imiphumela yocwaningo eqavile: Lolu cwaningo lwadala ukuba kube khona ithuluzi lokulinganisa elisebenza kahle maqondana nokukala okuphathelene nengqondo okunezinhla ezingama-33. Kwavela amasu ayisishiyagalolunye aqinisekiswe ngokubhekwa, nokuyilawa (1) ukubhekana nesimo ngokokuhlalisana nabantu, (2) ukubhekana nesimo ngokwezenkolo, (3) ukubhekana nesimo ngokokuqonda, (4) ukubhekana nesimo ngokuzibandakanya nezikaqedisizungu, (5) ukubhekana nesimo ngokuzila okuthile, (6) ukungazibandakanyi nezimo ezihlanganisana nabantu, (7) ukungcebeleka, (8) ukuzindla, kanye (9) nokubhekana nesimo ngokuba nomunyu. La masu abuye afakwa ngaphansi kohlu lwamasu okubhekana nesimo alandelekayo nangalandeleki. I-CFA yaziqinisekisa lezi zindlela ezihlukene kasishiyagalolunye. Ukwesekelwa kokubonakele ukuqinisekisa okwakhiwe nokuqukethwe, indlela yokubheka ukuthi ithuluzi elisetshenziswayo likulinganisa ngendlela efanele kangakanani lokho okubhekwayo kanye nokusebenza ngokukholakala ngokuphelele kwamaqoqo asetshenzisiwe. Ithuluzi labuye laveza ukuqinisekiseka kokufanayo nokwahlukayo. Okusebenzile/ okuhambisana nenzuzo: Okuyiyona nto emqoka kakhulu maqondana nalolu cwaningo kwaba ngukusungulwa kwethuluzi lokulinganisa elisebenza kahle maqondana nokulinganisa okuphathelene nengqondo ukubona ukuthi yimaphi amasu okubhekana nezimo asetshenziswa yizazi kwezemfundo ephakeme ezimweni zokukhathazeka ngenxa yomsebenzi. Ucwaningo luphinde lwadlala indima ekwakheni nasekuhloleni ngokubheka okwenzekayo ngethuluzi elingasetshenziselwa ukubhekana nesimo sokukhathazeka emsebenzini. Okokugcina, ucwaningo luhlinzeke ukwesekelwa kokungaguquki kwezilinganiso emaqoqweni ahlukahlukene ngokwezigaba, kanti imiphumela yaveza ukuthi abantu abaqhamuka emaqoqweni ahlukahlukene ngokwezigaba ahluka kakhulu uma kufikwa emaswini abakhetha ukuwasebenzisa maqondana nokukhathazeka ngenxa yezimo zomsebenzi. / Psychology / D. Phil.(Psychology)