Purpose: The aim of the study was establish if increased information and communication technology (ICT) infrastructure investment at the macro level improves the micro level ICT Maturity level within small and medium enterprises (SME’s in Africa. The research further established if urban SME’s benefit more than rural SME’s in terms of ICT maturity level if there has been increased ICT infrastructure investment. Methods: The study makes use of factor analysis to compose a composite index that measures the ICT maturity levels within SME’s in Africa. Further to this it uses that composite index to do statistical tests on the means of samples to answer hypothesis based on the research questions posed. Results: The study finds that there is a significant difference in the ICT maturity level of small and medium businesses in African countries where there has been and increased level of ICT infrastructure investment. Furthermore the study finds that in those African countries where there has been increased ICT infrastructure investment urban SME’s have higher ICT maturity level than rural SME’s. Conclusion: This study has important implications for governmental as well as private sector policy relating to ICT infrastructure investment. The study further also empirically could guide ICT investment towards rural SME’s as a means of improving economic benefit from ICT. / Dissertation (MBA)--University of Pretoria, 2013. / pagibs2014 / Gordon Institute of Business Science (GIBS) / MBA / Unrestricted

M.Sc. (Information Technology) / In Africa, the economy is largely dominated by SMMEs that represent 90% of private businesses and contribute to more than 50% of employment and GDP. However, these SMMEs struggle to sustain their businesses in the current economic climate. To address this, advancements in mobile and cloud technology introduce new possibilities such as digital business ecosystems to support environment where small, micro, and medium enterprises can interoperate. The fundamental challenge for SMMEs in a digital business ecosystem is the selection of transaction partners. SMMEs are interested to transact with other SMMEs that will benefit their business through successful transactions. This leads to the sustainability and growth of SMMEs and consequently the economy. However, not all SMMEs behave as predicted and therefore, being able to trust another SMME in the digital business ecosystem is important. Trust is an essential part of business and personal life. The social nature of trust makes trust very personalised and for each individual, trust is interpreted, understood and perceived according to past experience and social behaviour. These factors are largely influenced by cultural norms and behaviours that individuals conform to. In African and some other regions, collectivist cultural norms and behaviours are common whereas in Westernised regions, individualist cultures are common. Therefore, it is not enough to just consider trust from a technical perspective but also from a cultural perspective. For small businesses in Africa and other regions in the world, this is especially true. Compared to larger companies in developed economies, SMMEs in Africa are more informal and operate in a more personal manner. This implies that trust decisions are largely influence an owner or employee’s cultural norms and behaviour. The research conducted in this dissertation proposes a trust model, known as Trustcv that supports the cultural norms and behaviours of collectivist cultures for trust in a digital business ecosystem. Digital business ecosystems, trust, culture and social network analysis provide the literature foundation for Trustcv. The effectiveness of Trustcv is measured through simulations of a digital business ecosystem in Africa, which provides interesting results compared to an existing trust model. The results indicate that Trustcv could be used to support trust in collectivist digital business ecosystems used by collectivist cultural SMMEs.

Research Thesis being in partial submission for the degree of Master of Management in Finance and Investments at the University of Witwatersrand. / Unlocking the potential for growth at African Development Finance Institutions has become imperative, with the financial crisis of 2007/2009 having generated new discussions on the role of the state in the economy, most especially in the financial sphere (Calice, 2013). This raises new interests among decisionmakers involved in development finance institutions (DFIs), according to the World Bank (2013). It is noteworthy that DFIs played a very important role in avoiding a drastic credit crisis in many developing economics, by intensifying their activities, in terms of deleveraging and increased risk avoidance by private agents (Calice, 2013). The challenge at present, is the manner in which adequate use of DFIs can be guaranteed, to safeguard against the deployment of some costly policy instruments, while ensuring they play a dynamic role in providing access to finance (Gutierrez, Rudolph, Homa and Blanco, 2011). With prevalent market failures in the provision of finance for infrastructure, agriculture, and housing, as well as small and medium enterprise (SME) finance, this is specifically relevant for Africa, and provides a strong rationale for DFIs to play an active developmental role. The study findings will help countries in Africa and finance professionals in investment and development banking, to improve their application of policies and procedures, in order to achieve the mission and vision of the proposed developmental projects. In addition, the research findings will serve as good reference material for scholars studying development finance, while the longterm benefit will result in assisting Investment bankers, DFIs, Donors, and individuals, as well as governmental institutions, to operate optimally in providing services to their customers more effectively. Although much has been done towards improving knowledge about African DFIs, to provide evidence on key areas to target., more research is, however, still needed (Calice, 2013). The aim of this study, therefore, is the analysis and evaluation of the perceived or real problem(s) associated with the effectiveness of development banks for African countries. In other words, to explore a comprehensive assessment of the development effectiveness of African DFIs to measure public policy performance and how it can enhance development financing. Both qualitative and quantitative methods of data collection were employed, to critically evaluate the development effectiveness of African Development Financial Institutions. Primary data, collected using online questionnaires, came from selected DFIs in the headquartered, corporate business environment in Johannesburg, South Africa and Lagos, Nigeria. A well-functioning, efficient and effective, international development financing system is essential for: global poverty reduction; improving living standards in developing countries; reducing worldwide inequalities; and for achieving the Millennium Development Goals (MDG), with feedback from respondents of this study indicating that much has been done by DFIs in Africa. The findings, indicate potential problem areas, with regards to environmental issues and their handling, as well as there being no proper stakeholders’ needs alignment, which could be due to collaboration issues, and/ or lack of training and experience. / XL2018

Thesis (MBA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Many rural areas in Africa still lack adequate electricity supply. This has been identified as a major obstacle to development in many African nations. The high costs associated with providing electricity through national grid systems prevent many governments from delivering electricity to remote rural areas. The purpose of this study is to define a strategic architecture and business model that can be used to provide solar energy to Small, Medium and Micro Enterprises (SMMEs) in Africa. The desired outcome is a sustainable business model for solar energy provision that can be implemented in the African context. This study uses the strategic architecture framework developed by Ungerer, Pretorius and Herholdt (2011) to achieve this. Primary data was collected through interviews with industry experts and this was supplemented with a comprehensive review of current literature. An analysis of the PV market shows that solar PV has grown significantly over the past decade and the industry is already extremely competitive. The highest competitive pressures include substitute products, high buyer bargaining because of low product differentiation, and the threat of new entrants. The industry has a clearly defined value chain starting with the manufacturing of PV panels and other systems components, but goes as far as providing financing to customers. The profit potential in the industrial and commercial segments is highest and key competitors in this segment offer similar products and services. The customer analysis showed that small businesses vary considerably in the products and services they offer and that their energy needs also differ. Services that can be offered to these customers include energy efficiency assessments, system design, pre-project services, financing, system installation and system monitoring, operation and maintenance. The organisation that will implement the strategy is a company called Solshare. The organisation identified its vision and mission, and core values and defined the domain it will participate in. The commercial and industrial segments are regarded as the most appealing segments and the core product offering is energy efficiency assessments and solar installations. This will be offered through an innovative shared-solar model that also includes system financing, system monitoring and system optimisation, and will be implemented by carefully selected partners to minimise cost. Solshare’s objective is to develop a distinctive competence in financing and implementing shared-solar projects through strategic partnerships, while providing excellent customer service. It will employ is a focused low-cost strategy by providing solar energy to small businesses at the lowest cost possible, through a shared resource approach. Costs will be managed by focusing on a core set of activities and outsourcing non-core activities. The key value proposition is the development, installation and servicing of quality shared-solar solutions at the lowest cost. The cost drivers include the costs of solar system components procured from suppliers, the installation costs, salaries, marketing costs, system maintenance, and legal fees to draw up contracts and lease agreements. Income streams include energy assessments, fees charged for site selection and procurement, the installation of systems, and the monitoring and maintenance of installed systems. The capital mix consists of 30% equity and 70% debt and organisation aims to optimise resource velocity through completing new installations within a four month period and by employing a core team of professional sales and technical staff, while outsourcing non-core processes.

It is universally acknowledged that international trade and cooperation have become key drivers of SMEs. Indeed, the success of SMEs in the sales sector depends upon their capacity to conquer the foreign market and compete with larger companies. Many SMEs today, in particular those in Central and West Africa, are very much aware of this reality. However, because of differences between domestic laws and their maladjustment, many African SMEs still struggle to enter the international market and compete with larger companies. It is therefore obvious that any SMEs that want to succeed in international commerce today will be called upon to confront different regulations, whether domestic, regional or international, which are often shaped according to the realities and expectations of a particular environment. The challenge today is to regulate and harmonise these different legal systems, in order to render the law identical in numerous jurisdictions. This process of unifying the law internationally, in particular the law of sale, started in 1920 and culminated in 1988, with the implementation of the CISG. This Convention, which has become the primary law for international sales contracts, endeavours to deal with this problem of differences in law between states on a global scale, by attempting to achieve a synthesis between different legislations, such as civil law, common law, socialist law, and the law regarding industrialised and Third World countries. Even though the CISG appears to be a compromise between different legal systems, the fact remains that it is not yet applicable in many countries, especially those in Central and West Africa, which are mostly still ruled by domestic and regional law, namely the OHADA. The purpose of this study is to attempt to analyse and compare the OHADA’s Uniform Act Relating to Commercial Law to the CISG, in order to identify similarities and differences between the two, and to determine, with regard to the operating mode and structure of SMEs in West and Central Africa, which one of the two legislations is more appropriate. / Private Law / LL. M.