Thesis (MDF)--Stellenbosch University, 2006. / ENGLISH ABSTRACT: The purpose of this research project has been to investigate support provision for tourism-focused micro-enterprise development in the Eastern Cape Province of South Africa, and to evaluate the effectiveness of available support in assisting emerging micro-entrepreneurs to break into the tourism industry. General trends in the tourism sector are discussed, in relation to the province as a whole and more specifically concerning the areas in which research was undertaken, highlighting prospects for potential growth of the sector and its contribution to the local economy. Results of a survey undertaken among Eastem Cape tourism micro-enterprises are presented, and findings further explored through in-depth case studies and a sector sub-survey of crafters. Currently available support programmes are then assessed in terms of their relevance for the microenterprise sector and constraints identified. The research reveals that although the volume of assistance available may appear to be great, little of real significance is currently reaching emerging micro-entrepreneurs. Recommendations for future programmes to more effectively address the needs of tourism-focused micro-entrepreneurs are made. / AFRIKAANSE OPSOMMING: Die projek ondersoek ondersteunjngsmaatre~ls vir kleinsake in die toerismebedryf van die Ooskaap en evalueer die doeltreffendheid van bestaande ondersteunings ten voordele van opkomende mikro-ondernemings. Teen die agtergrond van die toerismebedryf in die Ooskaap val die klem van die studie op die sogenaamde Wild Coast asook op Mdantsane/Ooos-London. Algemene tendense in die toerismesector word bespreek, sowel wat die provinsie betref asook, meer spesifiek, die ondersoekgebiede. Die uitslae van 'n opname onder Ooskaapse mikroondernemers word uitgespel en bespreek, aangevul deur enkele gevallestudies en 'n sektoropname onder 'n groep kunsflyt-ondernemers. In die lig van die insette word bestaande hulpprogramme evalueer vir hulle toepaslikheid met betrekking tot mikro-ondernemers en die struikelblokke wat deur hulle ondervind word. Uit die evaluasies blyk dit dat, nieteenstaande die groot diversiteit van programme, min ondersteuning werklik die beoogde groep -beginners" bereik. Aanbevelings word gemaak met die oog op die teikengroep in die Ooskaap, maar word ook gemik op die wyer debat oor toerismebevordeirng by die opkomende kleinskaalbedrywe dwarsoor Afrika. Terwyl Suid-Afrika staan voor 'n deurbraak van (swart) kleinsake ondernemings in die toerisme sektor sal so 'n deurbraak in ander Afrikalande heelwat langer neem en inisi~el heel selektief ptaasvind.

Thesis (MBA)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: This study acts as a consulting solution to a South African small retail enterprise in developing an information system process model that will assist them to achieve their goals. A thorough analysis of the enterprise and the existing processes is conducted, where after the development of a transactional processing system is critically analysed. Small enterprises have specific information technology needs that are vastly different from large firms. The study takes into consideration the very specific conditions that will lead to successes and failures for this enterprise. It illustrates that from planning through to implementation and evaluation, it is important to integrate the technology as seamlessly as possible with the existing culture and operation. A review of existing principles for small enterprises is conducted and the guidelines flowing from this are outlined and applied to the business under investigation in a developing a practical solution. The owner understands that technology could be utilised to the benefit of his business. His backing and conviction that this is the way forward is imperative to the long-term success of the ultimate solution. Some guidelines to the study are set parameters as the owner has expressed specific requirements regarding the ultimate solution. This study provides a framework from which the developer, consultant and owner can sit at a planning stage and discuss an action plan for initialising and completing this project. Specifications and technical requirements can be deduced from the conclusions drawn in this study. The success of the new information system will depend solely on the quality of information and involvement of the users. The success of the ultimate solution will need the support of non-technology related functions. The information system will be dependent on the current processes and how well they are managed in conjunction with the new system. / AFRIKAANSE OPSOMMING: Hierdie studie behels die formulering van 'n oplossing vir 'n Suid Afrikaanse kleinsake onderneming. Die ontwikkeling van 'n inligtingstelsel proses model wat die onderneming in staat sal stel om hulle doelwitte te bereik is die fokus van die studie. Die onderneming en huidige prosesse word in diepte geanaliseer waarna die ontwikkeling van 'n transaksionele prosesering sisteem krities bestudeer word. Klein ondernemings het spesifieke informasie tegnologie behoeftes wat grootliks verskil ten opsigte van groot ondernemings. Hierdie studie neem in ag die spesifieke omstandighede wat die onderneming se suksesse en mislukkings sal bepaal. Dit wys uit dat die proses vanaf beplanning, tot en met implementasie en evaluasie, dit noodsaaklik is om die informasie tegnologie sonder haakplekke te integreer met die huidige kultuur en operasie. Bestaande beginsels vir kleinsake besighede word hersien en die gevolgtrekkings wat daaruit vloei word saamgevat en toegepas op die onderneming wat bestudeer word om 'n praktiese oplossing te ontwikkel. Die eienaar is bewus van die voordele wat informasie tegnologie vir sy onderneming kan inhou. Sy steun en oortuiging dat dit die regte oplossing is, is noodsaaklik vir die langtermyn sukses van die uiteindelike oplossing. Riglyne vir die studie word voorgeskryf waar die eienaar spesifieke parameters aangaande die uiteindelike oplossing vereis. Die studie verskaf 'n raamwerk waarmee die programeerder, konsultant en eienaar 'n beplanningsessie kan bywoon om 'n aksieplan te bespreek vir die oorsprong en voltooiing van die projek. Dit is moontlik dat spesifikasies en tegniese vereistes afgelei kan word vanaf die gevolgtrekkings gemaak in die studie. Die sukses van die nuwe inligting stelsel sal ten volle afhanklik wees van die kwaliteit van inligting en betrokkenheid van die verbruikers. Die sukses van die uiteindelike oplossing moet ondersteun word deur die funksies wat nie direk verwant is aan tegnologie nie. Die inligtingstelsel sal afhanklik wees van die huidige prosesse en hoe goed die prosesse gesamentlik met die nuwe stelsel bestuur word.

Thesis (MDF)--Stellenbosch University, 2012. / Small, medium and micro enterprises (SMEs) provide critical productivity and growth enhancing functions thereby contributing to a country’s gross domestic product and offering employment. Some of these small businesses however, face various challenges including restricted access to funding from private financial institutions including commercial banks. Banks are not readily disposed to extending credit to small businesses since they are perceived to be high risk, they lack collateral and the administrative costs associated with lending to them are high. Credit guarantee schemes such as the Khula Credit Guarantee Scheme (KCGS) are aimed at encouraging the flow of funds to small businesses through the sharing of risk between the lender, borrower and guarantor. Credit guarantee schemes have to be designed and implemented according to some international best practices but within a local context. This research report therefore, attempts to determine the effectiveness of the KCGS in terms of whether: • the KCGS is in line with best international principles and practices; • the scheme is meeting its objectives of lending to the targeted group; • the KCGS has generated the desired interest in lenders, and • the default rate amongst borrowers is within acceptable limits. The study finds that the KCGS has some features that are based on best international principles. But the scheme has not necessarily succeeded in lending to the targeted market, and default rates are very high. The study makes various recommendations, including the need for a comprehensive database of beneficiaries of the KCGS loan, providing non-financial support to beneficiaries, and the need to review the processing of claims.

Thesis (MDF)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: The South African population involves huge numbers of young people. The majority of these young people are unemployed and unable to make a living as a result of the inability of the economy to absorb them into the labour market. Other young people attempt to make a living through entrepreneurship. However, the participation of young people in entrepreneurship is very low. Young people face many challenges associated with lack of funding and business development support services, technical skills and development. The problems facing the country substantially caused socio-economic challenges resulting in a shrinking economy. This translated into an inability of both the private sector and government to create and sustain jobs. The government of South Africa established the National Youth Development Agency (here called the Agency) with the mandate to reduce poverty by making sound investments. This facilitates opportunities for young people to acquire skills, promote creation of jobs or pursue meaningful self-employment opportunities through various enterprise development initiatives. The agency developed the Enterprise Development Finance Programme as an economic development approach. The agency provides access to financial and non-financial services to the previously disadvantaged youth in a sustainable manner that improves and promotes sustainable livelihoods for the low-income groups. The study evaluates the effectiveness of the EDFP. The public and private sector offers different programmes aiming at equipping aspiring and established entrepreneurs with skills, knowledge, and motivation to enable business development and growth in the country. However, the challenge is that many do not have entrepreneurial minds. Those who have entrepreneurship knowledge do not know about the programmes, or the programmes are not easily accessible particularly to people in the rural areas. In addition, these programmes are not co-ordinated and as result we are not in a position to tell immediately as to who is doing what and where. This also makes it difficult to identify gaps and to maximise the impact of the programmes. There is a need to audit all programmes aimed at improving the economic development of the country. The government of South Africa must instil a culture of entrepreneurship at all levels to promote and nurture entrepreneurship skills. Vigorous entrepreneurial activity and innovation is needed to alleviate high unemployment levels through a combination of improved quality education and skills development. Promotion and support of entrepreneurship should form an important component of policy options considered to increase economic growth for the long term. The Economic Development Finance programme provides SME and microfinance funding which is seen as an important strategy for economic growth. Education and skills development is an important tool that supports the culture of entrepreneurship, as it contributes to the success of businesses. The private and public institutions should intensify their involvements and consider both financial and non-financial support for youth enterprises and entrepreneurs equally. The support for entrepreneurship should be holistic and cover funding, technical training, training in business and financial management, and business linkages.

Thesis (MDF)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: The Western Cape Education Department (WCED), through the Department of Public Works (DTPW), launched the Grade R classroom programme in 2009 to increase primary school enrolment in less privileged communities. Due to the low construction contract values the programme has attracted SME contractors. These SMEs have stalled the programme by either not delivering on time or by going insolvent whilst building Grade R classrooms. This research investigated the challenges encountered by SME contractors in delivering Grade R classrooms. The objectives of the research were achieved by means of a questionnaire administered through telephonic interviews and face-to-face interviews. Thirteen contractors have taken part in the programme since 2009. All contractors who have built the classrooms in the Cape Metropole region were contacted for a telephonic interview of which 12 agreed to participate in the telephonic interviews. Descriptive statistics were used to collate and discuss the challenges reported by the contractors. The findings are similar to other studies of SME contractors. SME contractors that took part in the survey confirmed that financial factors, economic and external environment, management skills and expansion and growth factors have been affecting their businesses. The fifth factor, which is the project specific factor, had the most interesting data. Nine out of twelve contractors interviewed indicated that they were not satisfied with the grade R contract working environment. If it was not for scarcity of work, they would not tender for Grade R classrooms. Nine out of twelve contractors interviewed indicated that the DTPW and its agents hindered the successful delivery of Grade R projects through their actions. The main reasons given were the late handover of sites, incomplete construction information, unreasonable construction period, numerous specification changes and delays in processing information. What emerges from the data collected is that the DTPW needs to address the challenges highlighted in this research report. Addressing the challenges will ensure the success of the Grade R programme. This will be beneficial to both the SME contractors and the DTPW. The study also makes recommendations on how to address the challenges.

China is a country built on traditions and one of its most respected traditions is a preference for the family unit. The closeness of the family unit is carried over into the economic life of the country. Family members not only live together, but also work together in the fields or in enterprises. The advantage of this is that families have a guaranteed labour force that is not only loyal and can also be trusted. The disadvantage however is that positioning within the business is not always based on merit and competence, or trustworthiness which can ultimately impede growth. This research was an examination of Chinese family-owned businesses that focused on their management practices. The purpose of the study was to explore the management characteristics of Chinese family-owned businesses by means of interview data collected from five Chinese businesses in the Cape Metropolitan area. The emphasis of the project concentrated on the establishment, expansion and growth, ownership and leadership, management structure, the impact of cultural factors and the strategy for the future as well as challenges in terms of competitors and environments.

SMMEs contribute to socio-economic development, and play a critical role in reducing unemployment. Information and communication technology infrastructures (ICTs) impacts on the establishment, growth, and success of SMMEs and also on how enterprises manage their operational activities. This study was conducted in Pretoria, South Africa, in Gauteng province, with the objective to study SMMEs owned by women in order to identify the challenges they encounter in accessing and using ICT infrastructures. The researcher addressed issues related to ICTs in general, and then assessed the challenges preventing business owners from accessing and using ICT infrastructures in order to improve their operational capabilities. A qualitative research methodology which included explorative and descriptive approaches was used. The findings of the study revealed the following challenges which women experience in their businesses: entrepreneurial challenges, infrastructure, ICTs, family responsibilities, support from government and other relevant bodies, lack of mentoring, financial and gender inequality. / English Studies / M.A. (English)

M.Tech. Construction Management / The delivery of low income housing in South African Public Subsidized Schemes is plagued with quality issues, inevitably leading to poor levels of client and more importantly, end-user satisfaction. The characteristics of Small and Medium Enterprise (SME) contractors who operate in this sector, together with external factors in the operating environment, all contribute to poor quality. Quality Management (QM) practices among the contractors are not widely documented hence, this study aimed to explore these practices in the Gauteng low income residential sector. Therefore, the objectives of the study aimed to establish the following: current QM practices; adequacy of such practices; barriers to effective QM practices and the presence of critical success factors for effective QM practices...

This study was undertaken to explore the barriers to the sustainability of the spaza shops in Atteridgeville (wards, 51, 62, 63, 68, 71 and 72) and to identify the support strategies necessary to assist these shops to grow into sustainable businesses. The study was motivated by the role and contributions of these stores in creating jobs for the majority of the previously disadvantaged people, particularly in the black township areas of South Africa. The study was exploratory, descriptive and qualitative in nature. Semi-structured interviews were conducted to obtain data from 18 spaza shop owners. The findings from the research indicated the following barriers to be responsible for the failure of the spaza shops: lack of financial support, lack of business management skills, expensive transportation, limited trading space, crime, negative competition among spaza shop owners, and lack of cooperatives among spaza shop owners. The study recommends that spaza shop owners should ensure that they have enough savings before embarking on business and that they should also attend training in business management to equip themselves. Spaza shop owners also need to establish collaborative ventures among themselves to enable them to voice their concerns as a collective, rather than as individuals. Government, in partnership with private sector, should improve the effectiveness of its support strategies, for example by assisting spaza shops in forming cooperatives and facilitating training in business skills. It is also recommended that the government, through the Department of Trade and Industry, should continue to find out better ways to aid these stores financially. It is the researcher’s opinion that if these recommendations are followed, they could lead to the success of these stores. / Development Studies / M. A. (Development Studies)

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Masters in Management: Entrepreneurship and New Venture Creation Johannesburg, 2015 (March 2015) / The purpose of this research is to investigate human capital and social capital as determinants to access to finance for women SMME owners in South Africa. The study focuses on Human capital which encompasses social capital and looks at access to finance within the South African context. It does not include all other factors discussed in entrepreneurship theory. The major theories underlying this research are Social Network theory and Human capital theory. Human capital theory is viewed as formal education, skills attained and knowledge gained through informal knowledge such as prior work experience, industry experience and apprenticeship opportunities. These variables are assessed to see if they determine access to finance; which is a barrier to entrepreneurship in South Africa for SMME owners. This constraint is stressed in all The Global Entrepreneurship Monitor (GEM) reports from 2009 to 2014. This paper focuses on a single gender; females and assesses these capital factors as determinants to access finance for their entrepreneurial activity. Social capital as a factor is studied as a component of Human capital and two variables are assessed: strong ties and weak ties. Access to finance is evaluated as both debt and equity for entrepreneurs. Bivariate analysis was used to test the theories for results. The results showed an importance of human and social capital for entrepreneurs in running their businesses however not all human and social capital factors were confirmed to entirely determine access to finance for the women entrepreneurs. This study can potentially assist SMME owners within South Africa, financial institutions, policy makers and support organisations for women-owned businesses with insight into what determines accessing finance for business. / MT2016