Paper covers educational training of social services workers who are supposed to have achieved the prescribed qualifications in compliance with the above-mentioned act, or who are supposed to achieve the respective qualifications by means of the so-called qualifications course for workres engaged in social services. Assisting professions are characterized , in particular, by the fact that persons engaged in them are exposed to a more intense contact with people than other professions are. Performance of such professions is associated with great commitment and responsibility. Therefore, workers engaged in social services are exposed to risk of burnout syndrome development to a higher extent than people working in other professions. This syndrome is experienced most frequently as a feeling of mental, physical and emotional exhaustion and not only does it result in deterioration of the quality of services provided, it has very adverse consequences for a social services worker affected by burnout syndrome as well. The work resulted in finding that no improvement of the Burnout Syndrome Manifestation Inventory score was found and that no influence on attitudes to burnout syndrome on the part of most workers engaged in social services after completion of the qualification course was observable. The workers themselves feel that there is no link between the qualification course and the quality of services provided by them.

Community planning of social services is not the current topic in the society. The diploma thesis goal is to realize a study review of community planning of social services in the Czech Republic and to describe the actual social situation in Praha-Suchdol municipal district according to community plan creation methodology. First part describes social services system and its legislation in the Czech Republic. Community planning of social services correlates with community and community social work. So I pay attention to them in the second part of the thesis. The community planning of social services can be described with respect to different views. I focused on such themes that are connected with a process of identifying the needs. This thesis analyses the actual social situation in Praha-Suchdol municipal district by secondary data and finally the thesis analyses results of the survey created for the thesis purpose of Praha-Suchdol citizen's opinions and needs.

South African welfare policies and social problems dictate social service rendering in South Africa. Social workers are involved in various service delivery interventions of which community development (macro focus) and statutory services (micro focus) are two separate specialised interventions. In social work practice there is a need for both interventions, however, there is no clear guidelines for social workers how to integrate these interventions in practice. The aim of this study was to determine how community development and statutory services as two distinctive social work interventions could be integrated in order to render effective, integrated social services within a developmental approach. A qualitative research approach was utilised for the study and data was gathered by means of four focus group interviews. Respondents for the study included social workers and clients who were involved in both statutory and community development interventions. Research findings indicated that statutory and community development interventions are guided by different processes, time frames, and models of implementation, such as the legislative framework in the case of statutory work as opposed to participatory models in community development. The study concluded that there is not only confusion with regard to the role of social workers, but also a high risk of clients loosing trust in the helping relationship when one social worker simultaneously does community work and render statutory services in the same community. The distinctive nature of statutory services and community development calls for other options for the integration of these two intervention levels. This study proposed three options for social workers and NGOs to integrate statutory services and community development. Based on the research findings and conclusions of the study, the researcher proposed guidelines for (1) the development of an integrated model and (2) a policy framework for the integration of statutory services and community development within a developmental approach and finally recommended that such a designed model and policy framework be implemented and the impact thereof on social service delivery be researched. / Dissertation (MSD (Social Development and Policy))--University of Pretoria, 2006. / Social Work / unrestricted

My work evaluates the impacts of Law of social services on the care of retired people, taking the needs of elderly people in respect. A greater attention will be paid to the support called "care allowance ". An internal part of this work is the analysis of costs of individual family members incurred on the care of the retired person, including the costs connected to the care at home compared to costs of the stay in a social or health facility.

The aim of the diploma thesis is to map and evaluate the availability of social services in the Ústecký Region. Special attention is devoted to Šluknov -- an area, which is known as the northern-Czech end of the world and which is also facing social and ethnic problems. Theoretical part of the thesis introduces social services as a part of a social policy, describes their contemporary significance and concept and further confirms their impact on quality of life. It also presents the typology of social services with focus being placed on two selected users groups -- elderly citizens and ethnic minorities. The theoretical part further addresses the legislative grounding of social services in the Czech Republic and introduces a key process of community planning. The practical part of the thesis, based on publicly available data and interviews, analyzes the availability of each type of social services in the Ústecký Region and more deeply maps available social services in Šluknov area according to users groups which were established in the community plan. With respect to the specifics of the district, the thesis concludes that social services are provided in adequate structure. Nevertheless, most of them are situated in central part of Šluknov area, which leads to poor accessibility to residents in marginal areas of the region.

In recent decades, the fact of an aging population has become one of the most discussed phenomena in all economically developed countries. Its main consequence is the increasing number of people relying on the assistance of another person. The goal of this thesis is to provide quantitative estimation and suggestions of the possible future need for social services for the elderly within the Czech Republic as such and also with the reference to the evolution of the situation in individual regions of the country. The introductory chapter deals with the demographic development of population in the Czech Republic and in all its regions individually, on the basis of which an obvious and steady trend of population aging is confirmed in the past and future years. The second chapter focuses on the characteristic of regional facilities in selected social services as well as on the costs and financing of such services. On the grounds of findings from the previous chapter, the final chapter is dedicated to the estimation of the future evolution of the care recipients in the senior age groups in all regions in the Czech Republic. All this consistently on the basis of the projection of the evolution of the population until the year 2050 and projections of the structure of the beneficiaries of care allowance by level of the dependence in the year 2010. The result of the analysis indicates that the existing capacity of social services for elderly will not be sufficient due to the trend of aging population. With regard to that fact, some possible measures, that could be a future source of a solution of this unfavorable situation, are suggested in the conclusion of this thesis.

The purpose of this study was to examine the extent to which human resources capacity of the Ministry of Health and Social Services (MoHSS), Namibia, influences health care services delivery to the Namibian population. A qualitative research model using exploratory and descriptive study designs was adopted. Data were collected through semi-structured interviews with 46 health workers from two referral hospitals and two directorates in Windhoek District. The study found that there is severe staff shortage in the MoHSS, which has resulted in high workload and poor health care. Health worker migration, new services and programmes, emerging diseases, and population growth were reported to have contributed to staff shortage and high workload in the MoHSS. Study findings suggested a need to create more posts to accommodate emerging needs, and to introduce an effective retention strategy to attract and retain health professionals with scarce skills, and those working under difficult conditions. / Public Administration and Management / M. Tech. (Public Management)

This dissertation focuses on the long term (2006 - 2015) unsolved problems with the critical nature of healthcare payments in residential social services (PZSS) in the Czech Republic. The aim is a critical reflection of the legitimacy and the causes of this condition, including past efforts to identify and solutions. The used research methods are institutional analysis in combination with critical discourse analysis. The work is conceived as a critically-oriented research on social and health policies in the field of health care financing in PZSS in the period 1998 - 2015. Main findings of the cause of this problem are the failure to use the tool health- insurance plans and their unjustifiable replacement tool called. Reimbursement regulations, the use of which in combination with by power unilateral approach in the contractual relationship between health insurance and PZSS not only leads to problems, but especially to the general alienation public health insurance from the objectives and functions of the health system itself, which provides in this case health care in PZSS.

Philosophiae Doctor - PhD / The primary intent of this study was to seek solutions to the practical problems experienced by practitioners in their management of child abuse cases. A fundamental problem regarding the current management of child abuse is that there is no guarantee that a child entering the child protective system will be dealt with in terms of a set procedure and/or protected against further abuse. To address this problem in the Western Cape, the Intervention Research (IR) methodology (Rothman & Thomas, 1994) was used to develop a Protocol for the Multi- Disciplinary Management of Child Abuse and Neglect. The protocol was designed for agencies that intervene in instances of child abuse. It establishes criteria and procedures for interdisciplinary co-ordination and effective case management, delineates the professional roles and responsibilities and provides step-by-step intervention procedures. The Intervention Research Design and Development methodology provided a useful framework to apply social science research methods to child protective practice and policy reform. IR focuses on the design of practice guidelines for intervention and policy reform. It can be conducted in a diversity of practice settings and therefore enhances collaborative efforts and inter-agency exchange among practitioners and among practitioners and universities. The study evolved through six phases involving inter-as well as intra-disciplinary activities. These activities were guided by systematic and deliberate research procedures, techniques and instruments. The research phases included: problem analysis; information gathering and synthesis; the development and design of the protocol; testing the protocol through a process of workshops and finally, the launch and dissemination of the protocol. A core element of the study was the active participation and collaboration of a broad range of key stakeholders, including: victims of child abuse, their families, service providers, and policy makers. The methods and instruments used were therefore designed to enhance participation and included interviews, workshops and observation of court processes. The bottom-up approach and collaborative design enhanced the level of contextual relevance, ownership and the commitment of stakeholders. As a demonstration of this commitment, the protocol has been endorsed by the Ministry of Justice and the Ministry of Health and Social Services of the Western Cape. The Department of Social Services has committed financial support to the project and is pilot testing it in three districts. The study cautions that protocols alone cannot eradicate and solve all the problems in the child protective field and asserts that there is an urgent and critical need to develop and to implement a National Strategy on Child Abuse. Such a National strategy should include legislation that supports and enforces all aspects of a national policy on child abuse. At minimum, national policy should ensure consistent political will and leadership. This means that broad statements about the obligations of politicians and state officials is not enough. These should be followed by specific accountability and measuring mechanisms for enforcement. State policy should also provide guidelines for standardized and appropriate working conditions, recruitment and training of staff. Furthermore, it should provide for a broad array of effective and accessible services to all children and families and the co-ordination of such services. Finally, legislation should include specific obligations regarding the appropriation of adequate and flexible funding to see that commitments made to children are realised.

This diploma thesis looks into the transformation of social services for people with disabilities in the context of deinstitutionalization in the Czech Republic. To answer the research goals (1) To find out how the main transformation processes in the field of social services policy in the Czech Republic were performed in the context of deinstitutionalization, focusing on a group of people with disabilities, (2) to find out by the optics of SKCP, how are people with disabilities involved in the deinstitutionalization policy of the residential social services, the approach of qualitative research was used. The approach is based on the document analysis and the expert research. The theoretical starting points of this thesis are the theory of implementation and the components of the theoretical framework of target population's social construction, focusing on political power. With the help of the implementation theory, the development of the transformation processes in the Czech Republic from 2007 to present is explained, the key milestones of deinstitutionalization policy, objectives, present effects, key barriers and implementation deficits are identified. By the optics of the theory of social construction of the target population is being determined, how large of the political power the group of...