This research is in accordance with ¡§The Integrating Reference Frame of Public Affair Management¡]PAM¡^¡¨ to demonstrate ¡§The policy of the recognition of educational qualifications from Mainland Area¡¨ and apply Moore ¡¦s V.C.S., the triangle strategic analysis in Value, Capacity and Support addressed in 1995, in searching for the reference variables in value, capability and support while making policy and explain the different comprehensions among each policy-maker by the mold of Social Judgment Theory, SJT, engaging in the questionnaires of SJT and proposing the policy modification after comparing with general questionnaires to enhance the acceptance of the policy of the recognition of educational qualifications from Mainland Area. In Sept 1982, the Ministry of Education engaged in drafting ¡§The Method of the Examination and Recognition of Educational Qualifications from Mainland China¡¨ in accordance with ¡§Act Governing Relations between Peoples of The Taiwan Area and The Mainland Area¡¨ and released and administered the method in Oct 1997. However, next two years, this method was redressed from Control Yuan and put off the administration till now. Nevertheless, in more than one decade, cross-Straits policy and conditions, including international, politics, economy and society, has been changed a lot; the policy of the recognition of educational qualifications from Mainland area has been craved and even explored the avenue of judicatory relief without hesitation. The case of administrative lawsuit of ¡§the recognition of educational qualifications from Mainland area¡¨ filed by Cheng Shi-Chi, Mainland spouse, in May 2006 can be a good example. For this public policy of ¡§The Recognition of Educational Qualifications from Mainland China¡¨, the mode of policy-making what government considers seems closely bound up with the controversy of cross-Straits policy in Taiwan in these years. Its policy making is still being affected by the governing party and gets bogged down in the mud of dispute about nation independence and consolidation and becomes the clincher of social cognitive dispute in Taiwan. For solving such political predicament, the government must implement the perestroika on policy to decrease political factors in policy making. And for responding the intension of public policy which is under diversified society with various points of view, this text shall delve the related factors of policy in depth from the aspects of economy, society, politics and government to strengthen the systematic intension evaluated by public policy and refer this policy dilemma to the tactical issue. With using the V.C.S. tactical analysis to obtain the variables in the strategic decision and applying Social Judgment Theory in the individuals¡¦ cognition for the policy of recognition of educational qualifications from Mainland area and expect to reconcile the conflict of policy by clarifying the differences of cognition. To sum up, the research can be summarized as following four points. I. Most of people who took the questionnaires all think that the more policy formulation matching with the people's demand and considering the impact on education, the more the policy of "The Recognition of Educational Qualifications from Mainland China" shall be acceptable II. Most of people who took the questionnaires all think that the more policy formulation on considering the impact on the aspect of national security, the more the policy of "Recognition of Educational Qualifications from Mainland China" shall be unacceptable. III. With the three variables of policy-making, the students and parents from southern and northern Taiwan have different comprehensions for the policy of "Recognition of Educational Qualifications from Mainland China". IV. Most of people who agree at the recognition of educational qualifications from Mainland area are pre-engaging regarding the policy of "The Recognition of Educational Qualifications from Mainland Area" as the issue of people's demand; therefore, students' options for the location of studying overseas should be much respected. And those who disagree are pre-engaging regarding that policy as the issue of national security; the evaluation of impact on our intelligence security should be much taken account of while policy making. The solution should be setting off in social aspect to let people self-determine to comprehend the public affairs and build up a public sphere arising from the mechanism of liberty and equality. Per the mold that the public join the policy making with rational thinking and debating and integrating the individuals¡¦ different recognitions, making a common consensus in group and affecting the government in measure of administration to get the public value of policy back must be able to decrease the conflict in society and advance the development of society in harmony.

Les objectifs principaux de cette thèse sont i) d’examiner comment la Responsabilité Sociale de l’Entreprise (RSE) affecte les relations avec les parties prenantes, ii) d’identifier les conditions aux limites dans lesquelles les actions de la RSE affecte les relations avec les parties prenantes de façon optimale, et iii) proposer les solutions pour améliorer la RSE dans les firmes. Afin d’atteindre ces objectifs, quatre études empiriques ont été effectuées dans l’Asie du Sud. Les données ont été collectées à travers une série de questionnaires envoyées aux managers d’haut niveau, employées et consommateurs. Les résultats démontrent un effet positif de la RSE sur les parties prenantes. La RSE n’est pas seulement importante pour les parties prenantes externes (consommateurs) mais aussi facilite le développement de bonnes relations entre la firme et ses parties prenantes internes (employées). Les conclusions de cette recherche soulignent le rôle important de la participation des employées dans le processus de prise de décision afin d’améliorer la RSE dans les firmes. En outre, la thèse souligne l’importance de la confiance des consommateurs envers l’entreprise ainsi que la satisfaction des consommateurs afin d’optimiser les conséquences de la RSE sur les relations avec les parties prenantes. / The main objectives of the dissertation are i) to examine how corporate social responsibility (CSR) affects stakeholder relationships, ii) to identify the boundary conditions in which CSR actions optimally affect stakeholder relationships, and iii) to prescribe ways to improve CSR in the firms. To achieve these objectives, four empirical studies were conducted in South Asia. Data were collected in a series of surveys with top managers, employees and consumers. The results show that CSR has a positive impact on stakeholders. CSR is not only important for external stakeholders (consumers) but also facilitates the building of good relationships between the firm and its internal stakeholders (employees). Findings emphasize the role of employee participation in decision making to improve CSR in the firms. In addition, the dissertation highlights the importance of consumer trust in the company as well as consumer satisfaction to optimize the affects of CSR on stakeholder relationships.