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Understanding Inclusion-Exclusion in Social Service OrganizationsRizzo, Eva Andrea 01 June 2016 (has links)
ABSTRACT
The purpose of the present study was to explore the effects inclusion-exclusion on the job-related attitudes of the organizational workforce. These attitudes included job satisfaction, organizational commitment, burnout, and turnover intention. A quantitative survey was conducted using a sample of employees of a social service organization in San Bernardino County. Participants include employees from all levels and program areas of the social service organization. Study data was collected through the use of a self-report questionnaire. Measures were used to explore commitment to the organization, diversity perception, job satisfaction, turnover intention and burnout, the dependent variables. Using SPSS software to analyze data, descriptive statistics, correlation, and Mann-Whitney U analysis were conducted. More than half of the survey participants, as presented in Table 1 (see Appendix D), identified as women (n=35, 85.4%) and five (12.2%) accounted for the participants that identified as men. Results showed that Inclusion was significantly related to all job related attitudes except burnout, gender and race. Results were consistent with the literature in that inclusion is related to positive work-related attitudes, but inconsistent in regards to its relation with gender and race.
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"Men när jag vill ha en medhandläggare då är det knäpptyst." : En kvalitativ studie om socialsekreterares upplevelser och erfarenheter av rasism och utanförskap inom socialtjänsten / "But when I want a co-case worker then it is quiet." : A qualitative study on social workers experiences of racism and exclusion within social servicesMudaeva, Amina, Naeem, Abida January 2023 (has links)
Abstract The aim of our study is to gain a deeper understanding of the experiences of racismand exclusion that social workers with a foreign background may experience withinsocial services in Swedish municipalities. The focus will also be on the preventiveactions and solutions which social workers wish to be implemented in order totackle racism and exclusion. Our purpose is to contribute with deeper understandinginto how and which changes are desired for a safer and more welcoming workplace.Our questions for this study are the following: What experiences of racism andexclusion do social workers with a foreign background have in the social services?andWhat measures and solutions do social workers with a foreign background want toprevent the occurrence of racism and exclusion in their workplaces?To fulfill the purpose of our study, we used Goffman's theory of stigma, shame andthe concept of exclusion. We also used previous scientific research, both nationaland international. We interviewed eight social workers with foreign backgroundswithin the social services in Swedish municipalities. The eight interviews werequalitative semi-structured interviews which were later analyzed using qualitativecontent analysis.The results of this qualitative study were surprising as racism and exclusion seemsto be common problems in most of the workplaces. Racism and exclusion have hadnegative health effects for the social workers interviewed. There was a desire formore active and continuous work against racism and exclusion among theparticipants.
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