Thesis (MTech (Public Management))--Cape Peninsula University of Technology. / The primary objective of this study was to contribute evidence and analysis that the administration of Parliament and structures such as portfolio committees can utilise during their oversight activities to ensure the successful implementation of the National Development Plan (NDP). In this regard, this study endeavoured to shed light on the current legislative, oversight and public participation practices of the National Assembly with respect to the executive. In particular, the study considered the strengths and weaknesses of the many ways in which Parliament pursues its mandate, through its oversight methods such as debates, questions, portfolio committee oversight activities, and legislation, amongst others. As such, the study’s recommendations are geared towards strengthening the capabilities of Parliament to deliver improved outcomes and, in so doing, raise the level of accountability within and throughout the institution. A number of gaps and weaknesses in the way in which Parliament executes its mandate were found. Significantly, accountability – which is the axis around which the roles of Members of Parliament and Parliament itself revolves – has been significantly weakened by competing political agendas. The highly political context and the proportional representative system influence the autonomy and commitments of Parliament. The NDP (2012:45) holds that “accountability is essential to democracy and that the accountability chain should be strengthened from top to bottom”. Serious questions emerged about the ability of Parliament to hold the executive to account. Capacity constraints which pertain to both members and staff and the building of coalitions (external expertise) were factors that require attention.

The aim of this study was to gain an understanding of the legislative process in the South African Parliament, especially the processing of bills. The study was confined to bills processed by the Portfolio Committee on Trade and Industry which is within, and what is known as the Economic Cluster of portfolio committees of Parliament. The main problem was to determine whether the Parliament of the Republic of South Africa is efficiently and effectively managing the processing of the bills tabled before it. A sub-problem was to determine how it can be assured that the bills passed by Parliament are of the highest standard. A second sub-problem was to try to find a balance between private bills and those introduced by the various ministries. A third sub-problem was to determine the influence of the lobby groups have on the rocessing and passing of bills in the Parliament of the Republic of South Africa. The research methodology includes a literature review, a questionnaire survey, face-to-face interviews with parliament management and a comparative study. After analysing the data collected, conclusions were drawn and recommendations made. Although the research was not comprehensive, the results should assist the Parliament of the Republic of South Africa to improve the processing of bills, thereby improving the legislative process.

On title page: Master of Philosophy (Decision Making, Knowledge Dynamics and Values). / Thesis (MPhil) Stellenbosch University, 2005 / ENGLISH ABSTRACT: Knowledge based organisations must continually create, share, and capture knowledge in order to improve performance. This demand for performance improvement has now also reached the public sector. The Parliamentary Service responded to this demand by contracting consultants to design systems, policies and strategies in areas such as performance management, information technology, human resource management, financial resource management, training and development. Against this background, a case study was conducted within the Parliamentary Service to explore how organizational knowledge is created and transferred in practice. The theoretical lens for this case study is Nonaka's knowledge spiral, which puts emphasis on the creation, codification and diffusion of knowledge. The study explores processes and mechanisms of creating, transferring and capturing knowledge. This is done through the examination of strategies and systems for codifying tacit knowledge and storing that codified knowledge. Thereafter technological, cultural and organizational barriers that inhibit these efforts at sharing and storage of knowledge are identified. In the light of the above, implications for managing organizational knowledge are outlined. Lastly recommendations are made on how tacit and explicit knowledge could be efficiently managed within the sections and divisions of the Parliamentary Service. Data was gathered through interviews, observation and an analysis of organizational documents. These demonstrate that through the contracting of consultants and the involvement of internal stakeholders, parliamentary service has made remarkable progress in creating, sharing, and codifying knowledge of the performance management system at individual, group and organizational levels. This progress was made as the result of the institutionalization of a performance management forum, the use of workshops, the training of trainers and staff, the publications of newsletters, the development of manuals and the writing and submission of reports. However, it was also found that there are certain technological, cultural and organizational barriers to effective knowledge management. These include the lack of electronic databases, a culture of hoarding knowledge and the fact that knowledge management roles are not assigned. Based on the analysis of these technological, cultural and organizational barriers the -- study makes six recommendations for the management of organizational knowledge within the parliamentary service. These recommendations deal with the following issues: The codification of tacit knowledge, the creation of a knowledge repository, the promotion of a knowledge sharing culture, the institutionalization of knowledge sharing incentives, the establishment of a knowledge management unit, and the appointment of a chief knowledge officer. / AFRIKAANSE OPSOMMING: Kennisgebaseerde orgamsas1es moet aaneenlopend kennis skep, deel en kodifiseer om kompeterend te bly. Kennisgebaseerde prestasie-verbetering word toenemend 'n prioriteit in die openbare sektor. Die Parlementere Diensafdeling het, in 'n poging om prestasie te verbeter, konsultante gekontrakteer om sisteme, beleide en strategiee te ontwerp in areas soos prestasie-bestuur, informasie tegnologie, menslike hulpbronbestuur, finansiele bestuur, en opleiding en ontwikkeling. 'n Gevallestudie in die Parlementere Diensafdeling is teen hierdie agtergrond geloods om uit te vind hoe organisatoriese kennis in die praktyk geskep en oorgedra word. Die teoretiese lens vir hierdie gevallestudie is N onaka se kennis-spiraal, wat die skep, kodifiseer en deel van kennis benadruk. Die studie verken die prosesse en meganismes vir die skep en oordrag van kennis. Dit word gedoen deur die strategiee en sisteme vir die kodifisering van verswee kennis (tacit knowledge) en die stoor van die eksplisiete kennis (explicit knowledge) te ondersoek. Daama word die tegnologiese, kulturele en organisatoriese hindemisse wat die pogings tot die skep en deel van kennis frustreer gei"dentifiseer. In die lig van bogenoemde word implikasies vir die bestuur van kennis uitgestippel. Laastens word voorstelle gemaak vir die bestuur van kennis in spesifiek die Parlementere Diensafdeling. Data vir die studie is verkry deur onderhoude, observasie en die analise van organisatoriese dokumente. Hierdie demonstreer dat die Parlementere Diensafdeling, deur die kontraktering van konsultante en die betrek van interne belangehebbers, wel daarin geslaag het om kennis rondom die prestasiebesuurstelsel te skep, te deel en te kodifiseer op individuele, groep en organisasie vlak. Dit is hoofsaaklik toe te skryf aan die institusionalisering van 'n prestasiebestuursforum, die gebruik van werkswinkels, die opleiding van personeel, die publikasie van nuusbriewe, die ontwikkeling van handboeke en die skryf en indiening van verslae. Dit is egter ook gevind dat daar sekere tegnologiese, kulturele en organisatoriese hindemisse tot effektiewe kennisbestuur in die Parlementere Diensafdeling is. Hierdie sluit in die gebrek aan 'n elektroniese databasis, 'n kultuur van kennis-opgaarding, en die feit dat kennisbestuursrolle nie toegeken word nie. Die studie maak dan ses voorstelle vir die bestuur van organisatoriese kennis binne die Parlementere Diensafdeling gebaseer op die analise van hierdie tegnologiese, kulturele en organisatoriese faktore. Hierdie voorstelle gaan oor die volgende kwessies: Die kodifisering van verswee kennis (tacit knowledge), die skep van 'n kennis poel (knowledge repository), die bevordering van 'n kultuur van kennis deel, die institusionalisering van kennis insentiewe, die vestiging van 'n kennisbestuursafdeling, en die aanstelling van 'n Hoof Kennis Beampte (Chief Knowledge Officer).

Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2015. / This study was conducted to determine the extent to which strategic employee communication existed in Parliament of the Republic of South Africa during the period of transition. Its objectives were to test the communication skills of the parliamentary supervisors in various divisions; to investigate communication satisfaction amongst employees; to establish communication channels to get the message through, and to discover how often feedback was provided. This study sought to achieve the research objectives by using a quantitative research methodology in order to measure the level of communication skills. The researcher collected data using questionnaires as a measuring instrument in order to determine the levels of communication satisfaction. Questionnaires were distributed to 45 participants in all divisions irrespective of race, gender or age. The results of the study revealed that communication at Parliament needed to be aligned. It was also revealed that employees and supervisors were not familiar with the vision of the institution. It was recommended that Parliament needed to conduct SWOT analysis before bringing about any changes. Employees should be provided with communication skills training. Managers should pay serious attention to internal communication. There should be constant feedback regarding progress when a process of change is embarked upon. It was also recommended that Parliament, as the highest democratic institution in the country, should lead in putting strategic internal communication in place in order to set an example for other institutions.

The aim of the study was to analyse the framework for measuring parliamentary performance in South Africa. The researcher wanted to assess the current system challenges and gaps for measuring performance of the Parliament of the Republic of South Africa with special reference to the core business of Parliament and to provide a performance management model and tools that can be adopted by Parliament to address the core business of Parliament challenges and problems. In this study, relevant literature was reviewed. The researcher dwelled on the concept of performance management, historical perspective, elements of performance management and benefits derived from the system. The critical issue that was discussed under this section was the comparison amongst countries. It was evident that there are countries that are measuring both administrative and political arm of government. The data collection instruments that were used were questionnaires and interviews. Questionnaires were distributed to The Secretariat to the National Parliament, Chief Directors, General Managers and Senior Managers. Interviews were held with Presiding Officers: Speaker, Deputy Speaker, Chairperson of Chairpersons, and Deputy Chairperson of Chairpersons, Chief Whips, Whips of Committees and Chairpersons of Committees. A thematic analysis was employed and the Statistical Package for the Social Sciences (SPSS) was used. After analysing the data, the researcher arrived at conclusions and thereafter suggested recommendations. The researcher proffered a model by examining different best models of the world and selecting some of those components. The model indicates performance outcomes, which are; accountability, responsiveness, representativity, transparency and impact as well as parliamentary mandates, which are the Constitutional mandates in a matrix.

No description available.

Thesis (MPhil (General Linguistics))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: During interpreting in the National Parliament of South Africa, the South African Sign Language (SASL) signs used for terms frequently occurring in political debates appear to differ from one interpreter to the next. The question arises as to whether this could be a possible source of miscommunication, and, if so, whether there is a need for SASL to be standardised in order to promote successful communication and/or avoid misunderstandings while interpreting the proceedings of Parliament for a Deaf Member of Parliament as well as for Deaf members of the public. The present research set out to answer these questions. In order to do so, video-recordings were made of two parliamentary SASL interpreters each independently signing 10 English terms often used during Parliamentary sittings. These recordings were shown to three Deaf adults, from more or less the same linguistic background, who were tasked with writing down the meaning of each sign of each interpreter. Responses given by the informants were allocated marks and a total score was calculated to reveal the level of intelligibility of the signs of each interpreter. It was found that not one of the deaf adults could understand all 10 signs of any one interpreter, and that the signs used by the two interpreters for eight of the 10 English terms differed vastly. The answers indicate the possibility of miscommunication, which could be avoided if standardised terms were available for use in the Parliamentary environment. / AFRIKAANSE OPSOMMING: Tydens tolking in die Nasionale Parlement van Suid Afrika blyk tekens in Suid Afrikaanse Gebaretaal vir terme wat gereeld in politiese debatte voorkom, te verskil van tolk tot tolk. Die vraag is of dit ‘n bron van moontlike wankommunikasie kan wees en, indien wel, of daar dan ‘n behoefte daaraan is om Suid-Afrikaanse Gebaretaal te standardiseer met die doel om suksesvolle kommunikasie te bevorder en/of om misverstande te vermy terwyl die verrigtinge van die Parlement getolk word vir die dowe Lid van die Parlement asook die dowe lede van die publiek. Die huidige navorsing is gedoen om ‘n antwoord op hierdie vrae te verkry. Vir hierdie doeleindes is video-opnames van twee parlementêre gebaretaaltolke gemaak. Elke tolk het onafhanklik van die ander een 10 Engelse terme getolk wat gereeld voorkom gedurende parlementêre sittings. Hierdie opnames is dan aan drie volwasse Dowes gewys, wat afkomstig was van ongeveer dieselfde taalagtergrond, wat die betekenis van elke tolk se gebare neergeskryf het. Tellings is aan die response van elke informant toegeken en die totale telling is uitgewerk om die vlak van verstaanbaarheid van die gebare van elke tolk uit te werk. Daar is bevind dat nie een van die Dowe volwassenes al 10 terme korrek kon verstaan nie en dat ag van die 10 Engelse terme grotendeels verskillend getolk is deur die tolke. Die antwoorde dui daarop dat daar ‘n moontlikheid van wankommunikasie bestaan, wat vermy kan word as gebaretaalterme gestandardiseer kan word in die parlementêre omgewing.

In parliaments, the tasks of drafting legislation and conducting oversight are accomplished by means of complex chains of spoken, written and multimodal texts. In these genre chains, information is recontextualized from one text to another before being debated in sittings of the houses of parliament. This study employs the point of view afforded by linguistic ethnography to investigate critically the ways in which meanings are recontextualized in one section of such a genre chain, namely the process by which committees of South Africa's National Assembly oversee the budgets of government departments and state-owned entities. It does this to identify possible sources of communication difficulties in this process and suggest ways in which these can be minimized. In so doing, it develops a theoretical model of the discursive effects of recontextualization informed by Latour's (1987) notion of black-boxing as well as Maton's (2011) Legitimation Code Theory. This model uses Interactional Sociolinguistics and elements of Systemic Functional Linguistics, including APPRAISAL and Transitivity as tools to describe the realization of these effects in language. This study finds that ideational and interpersonal meanings are condensed and decondensed at particular points in the genre chain in ways that lead to some MPs’ voices being recontextualized more accurately than others’. It also shows that common sources of communication difficulties in the committee process include differences in political background and understandings of committee procedure and participant roles. It recommends that representatives of departments and entities reporting to the committees should receive a fuller prebriefing on their roles; that MPs should receive training on asking clear, focused questions; and that the role of committee secretaries as procedural advisors should be strengthened.

Thesis (MPA)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: A high employee turnover rate, where talented employees leave the institution to join other legislatures and government departments, has been experienced by the Language Services Section (LSS) of Parliament SA which is part of the Legislative and Oversight Division (LOD). This thesis evaluates why talented employees leave the LSS and explores possible retention strategies to retain talented employees. This was firstly done by reviewing literature on the concept of employee turnover. Secondly, the study evaluated possible factors that impact on employee turnover. Thirdly, the legislative environment of employee turnover within the South African context was discussed. Furthermore, the causes of employee turnover in the LSS of Parliament SA were assessed. Lastly, recommendations were made on how to retain employees in the LSS of Parliament South Africa. The research design used to conduct the study is a qualitative case study. Unstructured interviews, a survey questionnaire and documentation were used for this study. Deductions were made by comparing the theory from the literature review with the practice in LSS in order to gain a better understanding of why talented employees leave the institution and what retention strategies can be implemented to retain them. This study presents various reasons why employees are leaving the institution. These reasons include non-competitive salaries, ineffective recruitment and selection processes, inadequate training, a lack of career pathing and the fact that many language practitioners (LPs) reside in provinces other than the Western Cape. Many of these reasons were identified previously through an LOD Retention Strategy Project but strategies to address problems were not implemented due to the lack of a people-centred approach to talent management. Recommendations were made that retention strategies should be implemented and that more emphasis should be placed on human resources and the development of people in order to reach the core objectives of parliament through happy and well-developed employees. / AFRIKAANSE OPSOMMING: ’n Hoë omsetkoers van werknemers waar talentvolle werknemers die instelling verlaat om by ander wetgewers en staatsdepartemente aan te sluit, is deur die Afdeling Taaldienste van die Parlement van Suid-Afrika, wat deel vorm van die Wetgewing en Oorsig Afdeling, ervaar. Hierdie tesis evalueer die redes waarom talentvolle werknemers die Afdeling Taaldienste verlaat en verken moontlike retensiestrategieë om talentvolle werknemers te behou. Eerstens is literatuur oor die konsep van werknemersomset hersien. Tweedens het die studie moontlike faktore wat werknemersomset beïnvloed, evalueer. Derdens is die wetgewende omgewing van werknemersomset binne die Suid-Afrikaanse konteks, bespreek. Verder was die oorsake van werknemersomset binne die Afdeling Taaldienste van Suid-Afrika, geassesseer. Laastens is aanbevelings gemaak oor hoe om werknemers in die Afdeling Taaldienste van die Parlement van Suid-Afrika te behou. Die navorsingsontwerp wat vir die uitvoer van die ondersoek gebruik is, is ’n kwalitatiewe gevallestudie. Ongestruktureerde onderhoude, ’n opnamevraelys en dokumentasie is vir die studie gebruik. Afleidings is gemaak deur die teorie van die literatuuroorsig met die praktyk in die Afdeling Taaldienste van die Parlement van Suid-Afrika te vergelyk om ’n beter begrip te kry van waarom talentvolle werknemers die instelling verlaat en watter retensiestrategieë in werking gestel kan word om hulle te behou. Die studie verskaf verskeie redes waarom werknemers die instelling verlaat. Hierdie redes sluit in nie-mededingende salarisse, ondoeltreffende werwings- en seleksiesprosesse, onvoldoende opleiding, ’n gebrek aan loopbaanbeplanning en die feit dat talle taalpraktisyns in ander provinsies as die Wes-Kaap woon. Baie van hierdie redes is voorheen deur ’n Wetgewing en Oorsig Afdeling Retensiestrategieprojek geïdentifiseer, maar strategieë om die probleme aan te spreek is nie geïmplementeer nie as gevolg van die gebrek aan ’n mens-gesentreerde benadering tot talentbestuur. Aanbevelings is gemaak dat die retensiestrategieë geïmplementeer word en ’n groter klem op menslike hulpbronne en die ontwikkeling van mense geplaas word sodat die kerndoelwitte van die Parlement deur gelukkige en goedontwikkelde mense behaal kan word.

All 1996 parliamentary speeches of two members from each of three parties represented in the South African parliament were coded for the extent to which they demonstrated integrative complexity, a measure of the level of differentiation and integration which a decision-maker demonstrates in justifying his or her position. Each of the selected debates was also categorised according to the manner in which the speaker was aligned in relation to other parties taking part in the debate and the extent to which the matter had been aired in parliament previously. The relationship between the level of integrative complexity shown in the speeches was assessed in relation to the alignment of the speaker with other parties, the extent to which the debate had been rehearsed and the position f the speaker on the left-right political spectrum. The results of the study indicated a strong relationship between the relationship of the speaker to the ruling ANC in the debate, with speakers showing significantly lower integrative complexity when opposing the ANC than when they were in agreement with the ANC. The extent to which the debate had been rehearsed bore a relationship to integrative complexity which only approached significance and the political affiliation of the speaker yielded a non-significant relationship to integrative complexity. The results of the study are discussed with reference to existing theoretical understandings of and research into integrative complexity. / Thesis (M.A.)-University of Natal, Pietermaritzburg, 1999.