As the coming of digital knowledge economic era, knowledge and human resources have become the most important capital of organization. Therefore, how organizations can preserve and develop knowledge is every business¡¦ concern. Because the cost of traditional training is high due to the limitation of time, space and facilities, ¡§e-Learning¡¨ can provide timely, cost-efficient, as well as high-quality lessons if there exists caring and sharing organizational culture to support organizational learning. In this study, the Technology Frame theory suggested by Orlikowski & Gash is adopted to analyze a business that implements an e -Learning system. The analysis shows that three groups, including IT staffs, HR staffs and users, exhibit positive attitude to the e-Learning system although they have different interpretations on this system. A f urther analysis shows that business strategy, culture of organization, government sponsorship, and the human resource quality influence the technology frames of IT staffs, HR staffs and users.

The global wearable technology market is forecasted for strong growth over the next five years with revenue expected to reach $14 billion in 2016 and grow to $34.2 billion by 2020 (CCS Insight, 2016). The wearable industry has undergone a long metamorphosis and growth and is presently becoming more mainstream with the popularization of fitness trackers and smartwatches. Because media portrayals influence public perception of topics covered by the media, exploring media portrayals of wearables is an important component part of understanding trends in growth and popularity of wearables. No other study has analyzed how the media has talked about wearable technology. This study examines newspaper coverage of wearable technology from 1988-2016 using the news framing perspective. A systematic content analysis was conducted on 182 articles from the Wall Street Journal, The New York Times, USA Today, New York Daily News, New York Post and The Washington Post analyzing issue frames, interview sources, episodic vs thematic frames, and type of wearable. This study found that among the four issue frames (progress, regulation, conflict, and generic risk) progress was the dominant frame. Episodic news frames emphasizing individual or specific examples were heavily relied on over thematic frames. The frequency of mentioning sources was not related to episodic/thematic coverage except for professor as an interview source. This study also found a significant relationship between interview source and year for no source. The results of this research provides useful insight into how wearable technology has been framed over the past 28 years by the news media which is helpful for companies creating and marketing these technologies, journalists writing about this type of technology, and scholars interested in understanding how the media talks about a new technology while it is in the process of diffusion. / Master of Arts

The literature emphasizes the important role played by stakeholder perceptions in explaining success and failure of IT-enabled change efforts. However, our knowledge of how stakeholder perceptions evolve and interact with outcomes during change processes is still limited. Consequently, this study adapts technological frames of reference (TFR) to explore the dynamics of stakeholder perceptions based on action research into an IT-enabled sales process innovation project at VoiceTech. The study attempts to answer the following research questions: How can TFR be adapted and applied to support action research into IT-enabled change efforts? What was the role of stakeholder perceptions during IT-enabled sales process innovation at VoiceTech? How do stakeholder perceptions evolve and interact with outcomes during IT-enabled change efforts? The study develops TFR as a theory for investigating stakeholder perceptions during IT-enabled change and it offers a process model of how frame interactions, incongruencies, and inconsistencies contribute to frame shifts and change outcomes over time. In addition, the study provides detailed insights into how the IT-enabled sales process innovation at VoiceTech shaped and was shaped by shifts in stakeholder perceptions over time.

The literature emphasizes the important role played by stakeholder perceptions in explaining success and failure of IT-enabled change efforts. However, our knowledge of how stakeholder perceptions evolve and interact with outcomes during change processes is still limited. Consequently, this study adapts technological frames of reference (TFR) to explore the dynamics of stakeholder perceptions based on action research into an IT-enabled sales process innovation project at VoiceTech. The study attempts to answer the following research questions: How can TFR be adapted and applied to support action research into IT-enabled change efforts? What was the role of stakeholder perceptions during IT-enabled sales process innovation at VoiceTech? How do stakeholder perceptions evolve and interact with outcomes during IT-enabled change efforts? The study develops TFR as a theory for investigating stakeholder perceptions during IT-enabled change and it offers a process model of how frame interactions, incongruencies, and inconsistencies contribute to frame shifts and change outcomes over time. In addition, the study provides detailed insights into how the IT-enabled sales process innovation at VoiceTech shaped and was shaped by shifts in stakeholder perceptions over time.