The Study of Relationship among Transformational Leadership, Organization- al Commitment and Organizational Citizenship Behavior : The Evidence from Southern District Branch Chunghwa Telecommunication, Corporation. . Abstract In the public sector, its expending organization of human resource is restricted by expenditure examination; therefore it cannot be as flexible as the private sector. In the stimulating aspect, the system of the public sector is more rigid than the private sector; therefore, for this phenomenon, how to lead employees of the public sector efficiently to create achievement is one of the factors that the public sector must consider for success Chunghwa Telephone is the leader of telecommunication in the public sector. The mission of telecommunication in gross output value of Taiwan high-tech manufacture is very significant. Telecommunication is the leader of the top ten businesses, and thus we can realize the importance of telecommunication. The human resource management of telecommunication is extremely different from the traditional manufacture. Chunghwa Telephone, the leader of telecommunication, leads employees towards achievement and stimulates them having commitment for the organization. Therefore, this research is relatively for the employees who proceed to change leading, commitment of organization and behavior of organizing citizen in the south branch of Chunghwa Telephone. The result of this research indicate that: 1. Employees of different attribute (sex, age, marriage, family of children, education, seniority, position, people dealt with from work) have part discrepancies on transformational leadership, organizational commitment and organizational citizenship behavior. To get the result from t and One-way ANOVA examine. 2. Transformational leadership, organizational commitment and organizational citizenship behavior have positive relation. 3. Transformational leadership has positive relation with organizational commitment. 4. Transformational leadership has positive relation with organizational citizenship behavior. 5. Organizational commitment has positive relation with organizational citizenship behavior.. 6. The organizational commitment is the important key to enhance the positive relation between transformational leadership and organizational citizenship behavior. According to the above results of the research, the command for the public telecommunication is that the leader should improve his way of changing management, have more commitments of organization to workers, and then make workers show up the behavior of organizing citizen to approach to the achievement of public telecommunication. A command of later researchers is to increase changes of research, have comparison between the private telecommunication and public department, amending measurement and proceed certain researches. Key words: Transformational leadership, Organizational commitment, Organizational citizenship behavior.

The product value of electronic industry in Taiwan ,processes the significant position .It is extremely different traditional manufacture industry ,and service distinguish with electronic human Resource (HR) work. How can the leader manage the employee and the business thus the future strive toward to complete the mission under this complex attribute. It is necessary for him to inspire employees carry out organizational commitment and organization citizenship behavior . Hence researcher proceeds the research of the relationship among the transformational leadership , organizational commitment and organizational citizenship behavior in electronic industry in Taiwan . The result of this research indicate that: 1. Employees of different attribute (sexuality ,age,marriage ,children ,tenure ,and positions) have no discrimination on transformational leadership .It expresses a lot of diversification in education. Inspiration vision where are top level transformed .It the mean while the education above college is higher in organizational citizenship than senior ¡Vhigh-school educated. 2. Transformational leadership offers a positive relation with organizational commitment. 3. Transformational leadership showers positive relation with organizational citizenship behavior . 4. Organizational commitment presents positive relation with organizational citizenship behavior. 5. Transformational leadership and organizational commitment presents positive relation with organizational citizenship behavior. 6. The organizational commitment is the important factor to enhance the positive relation between transformational leadership and organizational citizenship behavior. Considering the results mentional above , some suggestions are made for electronic industry and further research in this field.

The development of the western leadership theories is currently toward ¡§Transformational Leadership.¡¨ However, owing to the culture differences, the results testified in the theory of ¡§Transformational Leadership¡¨ are not completely suitable for Chinese society. Thus, domestic scholars develop the theory of ¡§Paternalistic Leadership¡¨ according to tradition of Chinese culture and family system. In addition, the coordinate culture of military units focuses on rank submission, guide, and help. Although the difference of authority between commanders and subordinates is large, the leaders still have to need the nurture of ¡§Convincing People by Good¡¨ which is exactly the ideal of ¡§Paternalistic Leadership¡¨; however, the formations of the earth village concepts and diversified thoughts of the e-age have forced military leaders to face the issue how to adapt themselves to improve leadership efficiency. Therefore, related research is required. The method of two standardized phases is applied to this research. For the first phase, the use of individual interview is for qualitative analysis, and then that of questionnaires is for quantitative analysis. Conclusions of this research show as follows: 1. ¡§Paternalistic Leadership¡¨ style is more appropriate for military units. ¡§Authoritarian Leadership¡¨ only has negative influence. 2. The core of ¡§Paternalistic Leadership¡¨ is ¡§Lead People by Good.¡¨ Meanwhile, ¡§Unselfish Model¡¨ is the key to ¡§Lead People by Good.¡¨ 3. As the diverse perspectives between leaders and subordinates, they have different feeling for ¡§Alternating Weakness with Severity.¡¨ 4. The situation of depreciating subordinates¡¦ contribution by leaders of military units is not found. Finally, the following suggestions have been made to effectively enhance leadership efficiency of military members: 1. Just, equitable, and open conduct. 2. The attitude of real consideration and respect. 3. Effective communication and identification acquisition. 4. Lifetime learning and thorough self-examination.

The Comparison Among Transformational, Paternalistic Leadership Styles, and Effectiveness-Veterans Affairs Cmmission as examples Student¡GSheng-Lin Chiou Advisor¡GDr. C-K Jen Institute of Human Resource Management, Sun Yat-Sen University ABSTRACT Currently studies on the topic of ¡§public leaderships¡¨ in Taiwan are mainly to verify theories developed by western countries without taking into account potential inadequacies of the theories due to cultural differences. It is necessary to identify the trend of Chinese organization from the cultural point of view. This research attempts to find out which is suitable for public organization in Taiwan by comparing eastern leadership attributes with western theories. This study was designed to explore the relationship among transformational leadership, paternalistic leadership , and leadership effectiveness of the principals in Veterans Affairs Commission , and tried to achieve the following purposes. 1. Understanding the leadership behaviors and leadership effectiveness of the paternalistic in Veterans Affairs Commission at present. 2. Examining the relationships among background variables, leadership behaviors, and leadership effectiveness. 3. Exploring the predictions of leadership effectiveness by leadership behaviors. ¡@A total of 403 questionnaire samples were collected from thirty-four public units such as hospital, factory, construction, farm, and forestry units. The analysis consists of totally four sub-categories - ¡§ Transformational Leadership Scale¡¨, ¡§Paternalistic Leadership Scale¡¨, ¡§Leadership Effectiveness Scale.¡¨ With statistical methods as Pearson Correlation, Two-related Samples Test, Block Regression, the results show that¡G 1.Supervisors adopting paternalistic leadership get better leadership effectiveness . 2.Executive administrators adopting transformational leadership get better leadership effectiveness. 3.Authoritarianism leadership has positive relation with moral leadership. 4.Benevolence leadership has positive relation with moral leadership. 5.Authoritarianism leadership has positive relation with leadership effectiveness. 6.Benevolence leadership and moral leadership has positive relation with leadership effectiveness. 7.Transformational leadership has positive relation with leadership effectiveness Finally, according to the result of this research, some suggestions will be made to effectively enhance leadership effectivemess in Veterans Affairs Commission and to the futural researchers. Keywords: Transformational Leadership , Paternalistic Leadership , Leadership effectiveness

Ο σκοπός της συγκεκριμένης έρευνας είναι η μελέτη της μετασχηματιστικής ηγεσίας (transformational leadership) των σύγχρονων managers, τους τρόπους με τους οποίους εφαρμόζεται, καθώς επίσης και τα αποτελέσματα που μπορεί να έχει στην απόδοση των εργαζομένων. Επίσης, μελετά την σχέση του σύγχρονου αυτού τρόπου διοίκησης με τις διαπροσωπικές και επιχειρηματικές σχέσεις. Συγκεκριμένα, θα παρουσιαστεί το θεωρητικό υπόβαθρο των παραπάνω εννοιών, ο ορισμός τους, τα χαρακτηριστικά τους γνωρίσματα, οι συσχετιζόμενες με αυτές έννοιες. Πραγματοποιείται, έρευνα για την εξακρίβωση της σημαντικότητα και του ρόλου της μετασχηματιστικής ηγεσίας στις σύγχρονες φαρμακευτικές επιχειρήσεις. Η συγκεκριμένη εργασία προσφέρει μία διευρυνόμενη προσέγγιση των παραπάνω εννοιών με τα ευρήματά της. Η ηγεσία σήμερα έχει κατά κόρον συνδεθεί με τον επιχειρηματικό κόσμο και διακρίνεται ανάμεσα στους παράγοντες επιτυχίας ενός οργανισμού. Φυσικά, η ηγεσία είναι μία έννοια καθόλου μονόπλευρη, καθώς διακρίνεται σε διαφορετικά είδη και κατηγορίες που αντιστοιχούν και σε διαφορετικά γνωρίσματα. Μάλιστα, η μετασχηματιστική ηγεσία έχει χαρακτηριστεί ως ο καταλληλότερος τύπος ηγεσίας σε έναν οργανισμό καθώς συνδέεται με υψηλά επίπεδα εργασιακής απόδοσης αλλά και με την προσωπική ενίσχυση κάθε εργαζόμενου. Η εργασία επεκτείνεται σε ερευνητικό επίπεδο, με κύριο στόχο τις φαρμακευτικές επιχειρήσεις που δραστηριοποιούνται στην Ελλάδα. Τα συμπεράσματα που προκύπτουν από την έρευνα θα έχουν σημαντική επιρροή στο πλαίσιο της διοίκησης. Σχετικά, με τη μελλοντική έρευνα, υπάρχουν αρκετές προτάσεις που προκύπτουν από την ίδια την εργασία. / We examine and research what type of Leadership exists in the pharmaceutical market based on the theory of transformational leadership

Organizational ambidexterity is a widely researched and known phenomenon amongst academics; however there are still research gaps. Most of the studies are in private sector; however, lately researchers have called for more studies in the public sector. The purpose of this dissertation is to explain casual relationships between different leadership styles and their influence on organizational ambidexterity in public sector organization. The dissertation use a positivistic philosophy and a deductive approach; hence, a cross sectional design is used. The quantitative method chosen was a web based survey, distributed by e-mail to 171 managers operating in waste management and water and sewerage industries in the Swedish public sector. The findings of the study are that are that it is not possible to differentiate a higher level of organizational ambidexterity in any public organizational form. Another finding is that organizational ambidexterity can be positively influenced by managerial leadership in the local government administration The limitations of this dissertation are that only two industries are included and that the results cannot be generalized for other populations due to a small sample. The implications of this study are that organizational ambidexterity is a concept that is present in the public sector and can be influenced by managerial leadership under certain circumstances

This study investigated the relationship between two elementary building administrators and their teaching faculty with regard to leadership styles of the principal. Leadership analysis determined that one principal had a transformational leadership and one principal who had a transactional leadership style. <br>A survey assessed the perceptions of elementary teachers regarding each school's climate, and their own empowerment resulting in teacher efficacy. Results were not congruent with the review of literature. <br>The school led by the transactional principal underwent an intervention for a twelve-week period during which changes were made based on the data from the pre-tests administered. These interventions reflected a more transformational leadership approach. The results of a second administration of surveys after interventions by the principal showed limited results in improving teacher efficacy and school climate. The researcher also gained insights as to future studies and implications for practice such as replication of the study using a longer intervention period and a larger sample within one school or more schools in the study. / School of Education / Interdisciplinary Doctoral Program for Education Leaders (IDPEL) / EdD / Dissertation

Magister Commercii (Industrial Psychology) - MCom(IPS) / To gain further insight, the purpose of this study was to investigate the impact of leadership styles, particularly the impact of transformational and transactional leadership on employee engagement. Within a business context, transformational leaders are those “extraordinary” individuals that have the ability to capture their employees’ attention, intellectually stimulate them and strategically align them with the vision and mission of the organisation. Contrary to this, is transactional leadership which is basically an exchange relationship between the leader and employee whereby the leader exchanges rewards and/or incentives for performance. Both styles of leadership are instrumental in engaging employees within the organisation, although a plethora of literature suggests that transformational leadership impacts more significantly on employee engagement (Schaufeli & Bakker, 2004).

M.Com. (Human Resource Management) / This study is based on the need for developing an instrument that would be able to assess an engaging leadership climate in organisations. Research has shown that there is a link between leadership and organisational climate. Leaders are therefore responsible for creating a climate that facilitates the optimal engagement of employees. Prior to this study, there was no instrument available to assess to what extent such an engaging leadership climate exists. This study reports on the development of such an instrument within an organisation in the South African financial and banking sector: the Engaging Climate Survey (ECS). A non-random, purposive sampling procedure performed on the target population yielded a sample of n = 1 436 (a 100% response rate). Factor and reliability analyses on the completed questionnaire yielded a uni-dimensional construct with high internal consistency and reliability (α = .964).

The purpose of this study was to investigate the relationship between organizational variables (procedural justice, transformational leadership, job satisfaction, identification with leader, organizational commitment) and prosocial behaviors (Organizational Citizenship Behaviors) as well as harmful behaviors (Counterproductive Work Behaviors). Previous research treats OCB and CWB as two ends of a spectrum, with the assumption that individuals that engage in one kind of behavior refrain from the other. However, the present study aimed to examine intricate relationships between organizational variables to show that individuals can engage in both types of behavior, even in the same day. This is due to the intentionality and direction of targeted behaviors. Specifically, OCBs and CWBs can be targeted at individuals or at the organization as a whole. A structural equation model was used to explain the complex relationships between these variables. Specifically, it was hypothesized that procedural justice is positively related to job satisfaction and organizational commitment, which in turn influence both OCB and CWB. Additionally, transformational leadership was hypothesized to be positively associated with job satisfaction, identification with leader, and organizational commitment. Approximately 300 participants were recruited from two sources (one public health and one online panel) to participate in the online web survey. Findings from the present study indicate that both identification with leader and organizational commitment mediate the relationship between transformational leadership and OCB. Organizational commitment also mediated the relationship between procedural justice and OCB. Finally, similar to the OCB outcomes, identification with leader mediated the relationship between transformational leadership and CWB; however, unlike the outcomes with OCB, organizational commitment did not predict CWB. Results from this study identify key factors such as transformational leadership, identification with the leader and organizational commitment on which organizations could focus in predicting the behaviors they desire and discouraging behaviors that are harmful.