Made available in DSpace on 2016-03-15T19:34:04Z (GMT). No. of bitstreams: 1 Oswaldo .pdf: 1604013 bytes, checksum: 6d99c82d6d43bfa876ffdd06d8471632 (MD5) Previous issue date: 2007-05-08 / The social process finds itself by a hard economic policy management, in other word, macroeconomic, which follows the rules fixed by free capital ( neomonetarists ). We understand that it is not a regional estate or a single prerogative applied to certain countries. Nowadays, this concept that the power of the State manages its society is a general statement, however we may detach that this process has deeper consequences in developing countries. This circumstance which we have preferred to name along the text as neoliberalism, neomonetarism or neocapitalism, has its target in the money excessive exploration, willing to accumulate even more money. In this context, the production process which is responsible for job creations and, as a consequence, for wealth distribution in the national society, remains stagnant. Corroborating with the market stability, to avoid the neomoneatarists escape, the power of the State uses its forcibility for the conduction of the national macroeconomic policy. The tools for a long-living relationship with the neocapitalists (foreigners or residents) are the maintenance of high levels of interest rates at the money consumer market and the increment whose intention is to build laws to guarantee the monetary hegemony at the national economic order. The second extraordinary effect is denoted as the suppression of dignity of the human being, caused by the exploration of two weakened classes of members of the national society. The first of them are the old-aged retired people, and the other is the employees workers. Both of them possess two precious conditions that please to tears the neomonetarists . The first is the undeniable need that they have to borrow money to decrease their social cost deficit; and the second is the guaranty of the payment of the bond fore the financial and credit societies, because the deduct of the installments is made directly to the payers work bill. Finally, the third preoccupant effect, which is formed during this process, is about the abusive deportment, mostly illegal, of offshore companies established in tax heaven countries. Off course, the State power gets annoyed with this operations practiced by these companies in our (Brazilian) market, whereas without stealthy the federal receipt shows openly a 53 names list with the countries considered as tax heaven , which allow free taxes for offshore companies and completely ignore the source of the patrimony belonged to the companies that has established there. We made a synthesis in this work, by which we tried to enlighten the historic beginning of financial speculation in the world; the dynamics of foreign capital flow to Eastern Asia; the systemic economic crisis unleashed in Asian countries; the Brazilian way to inflation and foreign debt increase between the decades of 1980 and 1990; the many and insolvent financial plans of economic stabilization, and mostly the rendezvous with globalization and register laws for foreign capitals in our economic order. After all, the Anglo-Saxony Trust institute was compared to the Brazilian fiduciary juridical system purposing to demonstrate a new vision of guaranty in the national juridical, political and social-economical order, to try to stop the illegal procedures taken by offshore companies to which do not reach the effects of punishment. / O processo de socialidade no Brasil encontra-se submetido a uma rígida administração de política econômica, ou melhor, macroeconômica, segundo a qual, segue às exigências impostas pelo capital liberalizado ( neomonetarismo ). Entendemos não se tratar de uma conjuntura regional ou uma prerrogativa aplicada exclusivamente a um ou outro país. Hoje, esse conceito pelo qual o poder estatal administra sua sociedade encontra-se na órbita universal , contudo, podemos destacar que há uma maior acentuação em países cujo desenvolvimento econômico são considerados emergentes ou em desenvolvimento. Esta circunstância que preferimos chamá-la durante esse trabalho por vários pseudônimos como: neoliberalismo, neomonetarismo ou neocapitalismo; tem o escopo de explorar excessivamente o dinheiro nesses países objetivando acumular apenas por mais dinheiro. Nesse contexto o processo de produção segundo o qual responsabiliza-se pela empregabilidade e conseqüentemente pela distribuição da renda na sociedade nacional se encontra estagnado. Por isso, que o Produto Interno Bruto no país tem se retraído demonstrando níveis pífios de desenvolvimento econômico. Corroborando com a estabilidade dos mercados para não dispersar uma fuga dos neomonetaristas, o poder estatal emprega coercibilidade na condução da política macroeconômica nacional. Os sustentáculos para uma duração pacífica com os neocapitalistas (estrangeiro ou nacional), estão à égide da manutenção da liberalidade de aplicação de taxas de juros extremamente altas no mercado consumidor de dinheiro (empréstimos no varejo); e por conta da sustentação de uma continuada valorização da moeda nacional frente ao dólar. Daí decorrem alguns efeitos que serão destacados e criticados nesse trabalho. O primeiro importante resultado desse processo está na atual concepção da ordem jurídica. Entendemos que o jurista nacional por conta do domínio neocapitalista foi suplantado por doutrinadores econômicos cuja finalidade é confeccionar Leis financeiras para garantir a hegemonização da monetarização na ordem econômica nacional. O segundo extraordinário efeito denota-se a luz da supressividade da dignidade da pessoa humana. O foco dessa exploração encontra precipuamente dois fragilizados membros da sociedade nacional. O primeiro é o idoso subvencionado, e o segundo é o trabalhador (com registro fixo em sua carteira de trabalho CNT). Ambos contém duas preciosas condições que enchem de alegria os olhos dos neomonetaristas . A primeira é a inegável necessidade que têm de contrair empréstimos financeiros para com esses recursos minimizarem o déficit de seu custeio social; e a segunda é a garantia do adimplemento obrigacional (cumprimento das prestações pecuniárias) junto à sociedade de crédito e financiamento por conta do desconto das prestações serem feitas diretamente na fonte pagadora do seu benefício ou salário. Finalmente o terceiro preocupante efeito que se forma durante esse processo trata das condutas abusivas, sobretudo ilícitas de companhias offshores (verdadeiras empresas fantasma de impossível descaracterização personae ) constituídas em paraísos fiscais. Evidentemente, o poder estatal incomoda-se com as operações praticadas por essas companhias em nossos mercados (de produção, financeiro e de capitais), visto que, sem reserva, a Receita Federal apresenta publicamente uma lista denominando quais são os 53 países considerados paraísos fiscais, segundo os quais propiciam liberdade tributária e ignoram por completo a origem patrimonial da companhia offshore que lá se instituí. Fazemos uma síntese neste trabalho segundo a qual procuramos esclarecer à história do início da especulação financeira no mundo; a dinâmica do fluxo do capital estrangeiro para Ásia Oriental; a crise econômica e sistêmica desencadeada nos países asiáticos; as décadas de 1980 e 1990 no Brasil que marcou rota inflacionária e endividamento; os diversos e insolúveis planos financeiros de estabilização econômica e, sobretudo o encontro com a globalização e as legislações de registro para capitais estrangeiros em nosso ordenamento econômico. Por fim o Instituto Trust do direito Anglo-Saxônico britânico será comparado com direito fiduciário brasileiro com a proposta de demonstrar uma visão de garantia na ordem jurídica, política e sócio-econômica nacional, para tentar frear as condutas ilícitas de companhias "offshores" sobre as quais não se alcança o efeito da punibilidade.

This dissertation examines the role of different types of salesperson behaviors on building and managing customer equity drivers. It is proposed that customers develop positive attitudes towards different value drivers through developed trust by different salesperson behaviors. Specifically, it is hypothesized that customer trust effects customers’ perceptions of brand value, product value and relationship value; the customer trust in turn is affected by different salesperson behaviors, namely, adaptive selling, customer oriented, selling oriented and un/ethical behaviors. Thus, this dissertation integrates selling behaviors literature with customer equity literature. This dissertation builds on past literature and proposes a conceptual model using nine different constructs representing three broader constructs, Selling behaviors, Customer trust and Customer equity drivers: Adaptive selling behavior, Selling orientation – Customer orientation (SOCO) behaviors and Un/ethical selling behavior, Customer trust with salesperson and selling firm, Value equity, Relationship equity and Brand equity. Descriptive research design is used for investigating the role of customer trust as a mediator in the relationships between selling behaviors and customer equity drivers. The research design uses a dyadic sampling design where data for independent variables, selling behaviors and customer trust, is collected from insurance customers in St.Louis metropolitan area and the data for dependent variables, customer equity drivers, is collected from insurance salespeople. Structural equation modeling is used to analyze the data. The results support the mediational role of trust in the relationship between selling behaviors and customer equity drivers. They also support the hypothesis that different selling behaviors have different effects on customer equity drivers. This research provides significant theoretical and managerial implications. It provides the existing body of literature with a different perspective on customer equity management. Managerially, it provides newer insights to sales managers of the effects of relational selling behaviors. This research also introduces a newer way to investigate selling behaviors by using a second order construct, relational selling behavior.

As the use of e-commerce websites continues to increase, and with cybercrime on the rise, trust in a website has become an important issue. Hence, online stores invest time, money and effort in their website design; they must design websites in a manner that creates a strong bond of trust between consumer and retailer. This thesis examines the relationship between web design features and trust while taking into consideration the cost of the items. Web design features were considered and classified into 5 dimensions: (1) Graphic Design, (2) Structural Design (3) Content Design (4) Social Cue Design and (5) Perceived Security. Three methods were used to study this relationship. The first was an online survey of the features of websites that generated trust. The survey specifically addressed the issue of item cost. The second was an experimental manipulation of web design features and item cost. Participants were asked to directly contrast four different website designs so to determine which features matter more to trust. Item cost was an explicit part of the manipulation, comparing the same websites promoting an expensive and an inexpensive item. The final task was a structured interview. Generally, it was found that different features did affect trust. Features that fell within the category of graphic design dimension were the least important while features classified as content design dimension were the most important. However, features from every category mattered. The effect of item price was more ambiguous, but some features mattered more for inexpensive items (a convenient layout for fast product selection) whereas other features tended to be more important for expensive items (i.e., product information and detail). This study also discovered (through the interview primarily) that interactivity in a website is a relatively new feature that has an affect on consumer trust. The type of interactivity varied as a function of item cost. / Submitted in partial fulfillment of the requirements for the degree of Master of Electronic Commerce

Thesis (D. Min.)--Westminster Theological Seminary, Philadelphia, 1989. / Includes indexes. Includes bibliographical references (leaves 242-249).

Thesis (D. Min.)--Westminster Theological Seminary, Philadelphia, 1989. / Includes indexes. Includes bibliographical references (leaves 242-249).

Thesis describes the use of English trusts in commercial environment. First part defines the concept of trust, elements of trust and various types of trusts. Second part defines different commercial situations where trusts may be used and advantages of the use of trusts for commercial people. Third part considers chosen institutes in the Czech laws, which have some common features with trusts.

ABSTRACT Trust is a central component in leadership and has been shown to be associated with employee commitment, motivation and performance. The phenomenon has been investigated at the organisational level and there have been previous studies of trust within the manager/subordinate relationship. However, research in this area within the South African environment has been limited. The present research investigates the trust displayed by employees in relation to their immediate managers and explores this relationship from a gender perspective. As women are still not well represented at management level and as perceptions of male and female managers tend to differ, the purpose of this study is to determine whether perceptions of male and female managers differ in terms of trust. The aims of the study are to assess whether there are differences with regard to the trust that employees place in managers of differing gender, as well as to assess whether there are differences in the trust displayed by employees of differing gender. The methodology of the study is based on analysis of questionnaires distributed within a large company in the retail environment. The instrument used is a Trust measure developed by Daniel McAllister (1995). Initial analyses were undertaken to establish Cronbach Alphas on both sub-scales of the Trust measure. An exploratory factor analysis was conducted to establish whether responses to the questionnaire loaded on the same subscales identified in the original McAllister study. The main analyses were then carried out using t-tests and Analysis of Covariance, in order to control for a number of potentially confounding variables in the study. The results indicate that males and females display an equal propensity to trust. In addition, male and female managers are viewed no differently in terms of trustworthiness. There are also no significant trust differences when same gender relationships were compared to cross gender relationships between managers and employees. However, manager age and the length of time that the employee knows a manager were found to be significant covariates.

No description available.

No description available.

The growing popularity of multi-agent based approaches towards the formation and operation of virtual organizations (VO) present over the Internet, offer both opportunities and risks. One of the risks involved in such community is in the identification of trustworthy agent partners for transaction. In this paper we aim to describe our trust model which would contribute in measuring trust in the interacting agents. Named as TruMet, the trust metric model works on the basis of the parameters that we have identified as relevant to the features of the community. The model primarily analyses trust value on the basis of the agent¿s reputation, as provided by the agent itself, and the agent¿s aggregate rating as provided by the witness agents. The final computation of the trust value is given by a weighted average of these two components. While computing the aggregate rating, a weight based method has been adopted to discount the contribution of possibly un-fair ratings by the witness agents.