Web maps are today used more than ever. These are often displayed in geographical information system solutions. Web maps are often constructed in the terms of different layers where the bottom-most layer is called base map or background map. A specific kind of base maps are those that are the canvas for utility networks. These base maps can look vastly different from each other. Sometimes the base map can be overlooked. Currently there are different theories and opinions on how these base maps shall be designed and what information they shall contain. This thesis investigates a suitable base map design for utility network management and also creates some prototypes as a proof of concept. The thesis focus mostly on three factors, colour, information visualisation and symbology. This is investigated by using a user-centred design approach and comparing it to existing findings in literature and among map theories. The user-centred design process involves a case study performed with participants that work with utility networks in web map solutions. The research method is an iterative process where the participants are answering three quantitative surveys. The surveys includes prototypes which is refined for each step after analysing the participants answers. The thesis concludes that low saturated colours is good practise to enhance the network, this is both evident in literature as well as in the case study. Amount of lightness in the base map seem to be more of a opinionated matter and can highly differentiate depending on users device. Using hue is recommended to make borders between map elements more distinct. The base map shall only obtain the most relevant information and more specific information is recommended to be added through additional layers. Further studies need to be done in order to investigate the networks design and there is also a need to investigate how a map solution with several layers shall be design and how the relationships between those layers shall be constructed for utility network management

<p>Osnovna svojstva telefonske mreţe, koja opisuju njen kvalitet, su kvalitet prenetog govornog signala i kvalitet u uspostavljanju telefonske veze. Na kvalitet uspostavljanja veze utiĉu mogućnost i brzina uspostavljanja veze. Brzina uspostavljanja veze se izraţava vremenima za koje se obave odreĊene aktivnosti u pojedinim fazama uspo-stavljanja veze. Trajanje ovih faza je propisano normama, koje su odreĊene meĊunarodnim propisima i date su u publikovanim preporukama. Osnovni ĉinilac brzine uspo-stavljanja veze je vreme odziva pozvane strane. Ovaj parametar se defini&scaron;e kao vremenski interval od slanja poslednjeg adresnog parametra traţenog korisnika od strane pozivajućeg korisnika, do poĉetka odgovora mreţe. U disertaciji je izvr&scaron;ena analiza vremena odziva pozvane strane u telefonskim mreţama i njegovih svojstava. Usled razlika u preno&scaron;enju adresnih informacija u klasiĉnim i savremenim paketskim mreţama, uslovi koji se odnose na vreme odgovora pozvane strane nisu isti. Ovaj zakljuĉak je formulisan u predlogu za izmenu postojećih normi koje se odnose na savremene mreţe. U nastavku je opisana mogućnost kori&scaron;ćenja vremena odziva pozvane strane u me&scaron;ovitoj mreţi kao &scaron;to je elektroprivredna telefonska mreţa, u cilju dono&scaron;enja zakljuĉka o radu mreţe. U takvoj me&scaron;ovitoj mreţi, razliĉite signalizacije i razliĉito trajanje vremena odziva pozvane strane mogu se iskoristiti za nadgledanje ispravnosti pojedinih delova mreţe odnosno detekciju neispravnih veza u njoj. Koristeći ovu osobinu, predloţen je detektor predalarmnog stanja tj. neispravnih veza u me&scaron;ovitoj telefonskoj mreţi Elektroprivrede Srbije.</p> / <p>Main features of telephone network which describe its service quality are the quality of speech signal and the quality of connection setup. The quality of connection setup is affected by the ability and the speed of connection setup. The speed of connection setup is expressed by the time needed for executing of some connection setup phases. Duration of these phases is prescribed by recommended target values, determined in international recommendations. The key indicator of connection set-up speed is post selection delay. This parameter is defined as the time interval from the moment when the complete address information about the called subscriber is sent from the calling subscriber to the network, till the moment when the answer is received from the network. The analysis of post selection delay in telephone networks and its characteristics is performed in the dissertation. Due to differences in transmission of adress information in classic and modern telephone networks, conditions dealing with the post selection delay are not same. This conclusion is formulated in the proposition for changing existing target values related to modern packet networks. In addition, the possibility of using post selection delay in mixed network, such as the telephone network of electric power utility, for monitoring the network operation is described. In such mixed network, different signaling systems i.e. different durations of post selection delay can be used for checking of proper operation of the network parts and detection of faulty connections. Applying this feature, the pre-alarm state detector is proposed.</p>