External support, such as that provided by parents, plays an important role in helping students in K-12 online education engage in their education and obtain academic success. The Academic Communities of Engagement (ACE) framework has been proposed as one way of conceptualizing the communities that support students, including the roles that parents and guardians play. Research studying parental support in online education could benefit from the structure offered from the ACE framework, but, due to the framework's novelty, it has not been widely applied in research. The first article in this thesis sought to use the ACE framework to synthesize past research on the roles parents take when they become involved in their students' online education. Results indicated that the framework has strong potential for understanding research on parental roles but that there are some roles discovered in the literature that do not fit cleanly in the framework. The second article further explored the ACE Framework's application in studying parental roles by interviewing parents in another context to understand their reported roles in supporting their students. Findings for this study further validated the usefulness of the ACE framework, but also exposed patterns in the roles not covered by the ACE framework. These patterns suggest looking at the ACE framework through a systems approach rather than an egocentric model.

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The purpose of this study was to investigate leaders' experiences with developing a culturally inclusive community and equitable learning environment in six state-level supplemental virtual programs. Two research questions were: (1) How do leaders in state-level supplemental virtual programs describe their experiences with developing a culturally inclusive community: (a) At the program level for faculty and staff? (b) At the program and course levels for students? (2) How can instructional and course design practices address barriers to virtual learning in order to facilitate an equitable learning environment for students of diverse backgrounds? This research contributes to the field of virtual leadership by representing leaders' perspectives and practices regarding how to cultivate a sense of belonging in the online community and how to address challenges with teaching and learning in this setting. This qualitative case analysis involved leaders from six state-level supplemental virtual programs in the United States. Data were gathered using a demographic survey, semistructured one-on-one interviews, and focus groups to gain a comprehensive understanding of leadership in this setting. An online survey collected demographic data from 22 program leaders, of whom 21 from various backgrounds were purposefully selected for interviews: four executive leaders, seven directors of instruction, four curriculum leaders, two instructional designers, and four other program-area leaders. Twelve findings were identified, with six related to a culturally inclusive community and six pertaining to an equitable learning environment. The findings described how leaders built community at the program level for virtual employees and at the course level for teachers and students. Considerations for creating a shared sense of community included collaboration with colleagues, multiple staff roles, relationship building, frequent communication, teacher visibility, and some student anonymity. The findings also identified barriers to equity, including student access to online content, cultural representation, connectivity, device limitations, individual readiness, and support from a supervising adult. Leaders navigated some challenges through standards-aligned course design and instructional practices. Finally, a team-based approach to resolving technology issues and supporting individual learners' needs was found to help students access content and engage in their online courses. / Doctor of Education / The purpose of this study was to investigate leaders' experiences with developing a culturally inclusive community and equitable learning environment in six state-level supplemental virtual programs. This research contributes to the field of virtual leadership by representing leaders' perspectives and practices regarding how to cultivate a sense of belonging in the online community and how to address challenges with teaching and learning in this setting. This qualitative case analysis involved leaders from six state-level supplemental virtual programs in the United States. Data were collected using a demographic survey and semistructured interviews. An online survey was used to collect demographic data from 22 program leaders, of whom 21 from various backgrounds were purposefully selected for interviews: four executive leaders, seven directors of instruction, four curriculum leaders, two instructional designers, and four other program-area leaders. Information related to the purpose and research questions was gathered through one-on-one interviews and group interviews. A comparison of leaders' perspectives offered insight into leadership approaches to building relationships and with problem-solving how to help students access online content in state-run virtual programs. Twelve findings were identified, with six related to a culturally inclusive community and six pertaining to an equitable learning environment. The findings described how leaders built community at the program level for virtual employees and at the course level for teachers and students. Considerations for creating a shared sense of community included collaboration with colleagues, multiple staff roles, relationship building, frequent communication, teacher visibility, and some student anonymity. The findings also identified barriers to equity, including student access to online content, cultural representation, connectivity, device limitations, individual readiness, and support from a supervising adult. Leaders navigated some challenges through standards-aligned course design and instructional practices. Finally, a team-based approach to resolving technology issues and supporting individual learners' needs was found to help students access content and engage in their online courses.